Hampton Inn St. Louis - Westport

Hotels
Hampton Inn
7.2 (301 reviews)
2454 Old Dorsett Road , Maryland Heights , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Clean room
Cons:
Poor cleanliness
Bad food quality
High rates for room condition

Categories

Cleanliness
6.2
Several reviews mentioned dirty conditions, stained towels, and mold.
Service
9.2
Staff was frequently praised for being friendly and helpful.
Location
8.2
Good location noted for access to nearby attractions.
Room Quality
6.7
Mixed reviews; some enjoyed the beds, but there were complaints about smells and noise.
Amenities
7.2
Breakfast received negative feedback; however, some enjoyed the clean room.
Value for Money
7.2
Guests felt the rates were high compared to room conditions.
Food and Beverage
5.2
Breakfast was described as inadequate and unappealing.
Overall Experience
7.7
Overall sentiment was mixed with a few positive experiences overshadowed by negative highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:01

Property Description

Luxurious Amenities
The Hampton Inn St. Louis - Westport offers a range of luxurious amenities for its guests. From an inviting outdoor pool to a well-equipped gym, guests can relax and unwind in style.

Convenient Features
Each room at the hotel is thoughtfully designed to provide maximum comfort and convenience. Enjoy complimentary Wi-Fi, tea and coffee facilities, and cable TV with pay-per-view movies during your stay.

Ideal Location
Situated just 6.5 miles from Harrah’s St. Louis Casino and with easy access to Downtown St. Louis and popular attractions like the St. Louis Zoo, Hampton Inn St. Louis - Westport is the perfect choice for both leisure and business travelers.

Book your stay now at Hampton Inn St. Louis - Westport and experience the perfect blend of comfort, convenience, and luxury.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Guest Reviews

7.2
Based on 301 reviews
Cleanliness: 6.2
Service: 9.2
Location: 8.2
Room Quality: 6.7
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 5.2
Overall Experience: 7.7
E
Emily couple us
3
Pros:

Breakfast was good, staff was nice.

Cons:

Our first room had fleas, to the extent my legs were bitten up from sleeping overnight, they did accommodate and move us rooms. Which they didn’t seem surprised when I came up to the front desk saying there were fleas in my room and showing the videos of them. The second room we went to had black mold on the ceiling above the AC unit and smelled of mold terribly.

2026-08-25 via Nuitee
J
Jill solo_traveller us
6
2026-08-24 via Nuitee
A
Ashley extended_group us
5
It met our needs
Pros:

The lady at the check in counter upon arrival was wonderful. She also gave us the furthest room since we had littles with us to help neighbors block a bit of sound if needed.

Cons:

Our entry way light didn’t work so that made it hard with 2 moms getting ready. Additionally, after we checked in, grabbed dinner and came back, our door was open? Not sure how that happened. The floors on every level were VERY sticky.

2026-08-24 via Nuitee
C
Campbell solo_traveller us
7
Take the good with the bad
Pros:

The room was nice and clean and comfy.

Cons:

My shower water wouldn't get hot. Idk anyone that likes a cold shower

2026-08-23 via Nuitee
G
Guylyn extended_group us
10
2026-08-23 via Nuitee
P
Pioneer24154035224 Business Seaforth, Huron County, Ontario
2
Do not pick this hotel
Pros:

Don”t pick this hotel. It’s old & musty smelling. The carpet & sofa felt damp & room was very musty. Front desk assured me they would switch my room but when I returned later that day they claimed to have fixed it, couldn’t tell me how it was fixed though. The room I moved to was in the lower level, carpet had been removed & had an actual portable dehumidifier in the room. I had to empty the tank 2x per day. I couldn’t get out of there fast enough

2026-08-22 via Tripadvisor
P
Pannipannini Family Maryland
8
Good stay
Pros:

We stayed here for one night. Great, clean, comfortable rooms - Hilton beds and pillows. Bathroom clean and good strong shower. The breakfast offered what typical Hampton Inns offer - eggs, meat, potatoes, oat meal, cereals, fruit, yogurt, waffles, bagels, hard boiled eggs, toast. The woman who serves it does a great job. Where she’s limited is: the breakfast space is tight, and the food she has to serve is not up to her. The meat is a low quality ham looking thing, and the omelette is overly salty. The cereals ought to offer healthy choices, like Raisin Bran (currently all sugary cereals). All in all a good stay!

2026-08-08 via Tripadvisor
T
TIFFANY solo_traveller us
6
Nice stay other than above
Pros:

The staff was friendly

Cons:

I never got keys to my room. They were having issues with the system and had to copy my card and driver's license. They were also having issues with the key maker so someone had to walk me to my room. The first room they told us to go to was occupied when we got there. Then we went back downstairs to get another room. Long story short.. I never got my key to my room

2026-08-02 via Nuitee
B
Brian solo_traveller us
6
Next time im in area I will try the hotel next door or across street.
Pros:

The woman who handled the breakfast was amazing- hard working and very pleasant

Cons:

Cleanliness was not there. Elevators were really dirty . Pool was disappointing- not that clean and water cold and atmosphere around pool was depressing.

2026-07-24 via Nuitee
D
David couple us
1
2026-07-13 via Nuitee
S
Stanford couple us
9
This was our 2nd stay at this Hampton Inn and lovely as always
Pros:

Breakfast was lovely and catering staff was most helpful.

Cons:

No body wash in shower, just shampoo and conditioner

2026-07-09 via Nuitee
B
Brittney solo_traveller us
4
Unfortunately, this was the most disappointing Hampton Inn we’ve stayed at in quite a while. The hotel felt generally un
Pros:

The bed was comfortable, location was fine

Cons:

There was a disgusting stain on the bed skirt & we didn’t realize until about 2 in the morning when we got back from our concert. The bathroom was leaking water into the floor.
Someone threw up in the hallway and it sat there for 9hrs and never was cleaned up. We notified the front desk.

2026-06-16 via Nuitee
M
Maggie couple us
5
It was an alright stay. It was pretty clean just had issues with toilet and elevators.
Cons:

The elevator barley worked only one was in operation. It was very slow. The toilet also made a long loud high pitched noise when you flushed it.

2026-05-23 via Nuitee
D
Danita solo_traveller us
9
It was a nice hotel. Great staff.
Pros:

Clean environment

Cons:

Only one elevator working

2026-05-07 via Nuitee
R
Rod or Anjanett couple us
9
2026-04-30 via Nuitee
B
Brittany family_with_children us
6
2026-04-27 via Nuitee
J
John couple us
6
Pros:

Location

Cons:

One elevator and hall way construction

Also the lobby is “tired”

Bed was great

2026-04-13 via Nuitee
N
Nakeesha couple us
3
2026-04-05 via Nuitee
W
William couple us
1
2026-03-31 via Nuitee
S
Scott couple us
10
2026-03-28 via Nuitee