Hampton Inn St. Louis - Westport

Hotels
•
Hampton Inn
6 (187 reviews)
2454 Old Dorsett Road , Maryland Heights , US
+1 314-298-7878

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent location / easy access from I-270
Friendly, helpful staff (check-in and breakfast server)
Rooms described as roomy and comfortable with good beds
Outdoor pool available
Typical Hampton breakfast variety (eggs, waffles, fruit, yogurt)
Cons:
Serious cleanliness problems reported (fleas, black mold, musty/damp carpets)
Repeated lack of hot water in showers
Pool needed cleaning (debris/leaves)
Breakfast food quality issues (salty eggs, low-quality meat, sugary cereals)
Noise (trucks early morning) and sticky floors in hallways
Key system problems / room assignment issues

Categories

Cleanliness
3.5
Mixed reports: some guests said rooms and hallways were 'super clean', but several serious cleanliness problems were reported (fleas in a room, black mold above AC, musty/damp carpet, sticky floors), pulling this category well below average.
Service
8.5
Staff repeatedly described as friendly and helpful (check-in clerk, breakfast server); staff assisted with room moves and escorted guests when key systems failed, though some guests noted front desk reactions that felt casual about problems.
Location
8.5
Consistently praised: 'excellent location', easy access from I-270, convenient to events and local parks.
Room Quality
4
Rooms noted as roomy and comfortable by some, but multiple guests reported serious issues (no hot water in showers, damp/musty rooms, portable dehumidifiers, mold, fleas), lowering overall room quality.
Amenities
5.5
Amenities present (outdoor pool, standard Hampton breakfast) but imperfect: pool appreciated but needed debris cleaning; breakfast area tight and food quality uneven.
Value for Money
6
Mixed impressions overall — some guests called it a 'good stay' with comfortable beds and typical Hampton offerings, while others experienced problems that detract from perceived value; rated at target.
Food and Beverage
5
Breakfast offerings are comprehensive but several guests complained about low-quality meat, overly salty eggs/omelette, and limited healthier cereal options; food quality is below expectation.
Overall Experience
7
Polarized experiences: many guests had pleasant, comfortable stays and would return, but a number of serious issues (fleas, mold, no hot water, musty rooms) created negative stays for others, resulting in a modestly positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Luxurious Amenities
The Hampton Inn St. Louis - Westport offers a range of luxurious amenities for its guests. From an inviting outdoor pool to a well-equipped gym, guests can relax and unwind in style.

Convenient Features
Each room at the hotel is thoughtfully designed to provide maximum comfort and convenience. Enjoy complimentary Wi-Fi, tea and coffee facilities, and cable TV with pay-per-view movies during your stay.

Ideal Location
Situated just 6.5 miles from Harrah’s St. Louis Casino and with easy access to Downtown St. Louis and popular attractions like the St. Louis Zoo, Hampton Inn St. Louis - Westport is the perfect choice for both leisure and business travelers.

Book your stay now at Hampton Inn St. Louis - Westport and experience the perfect blend of comfort, convenience, and luxury.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Guest Reviews

6
Based on 187 reviews
Cleanliness: 3.5
Service: 8.5
Location: 8.5
Room Quality: 4
Amenities: 5.5
Value for Money: 6
Food and Beverage: 5
Overall Experience: 7
A
Arlene • couple • us
10
2026-10-30 • via Nuitee
D
Darbyshire24 • couple • us
10
One night stay to visit friends passing through the area
Pros:

Excellent location.Easy to get to from Interstate 270. Super clean inside and out. Hallways smelled so nice. Staff was so friendly and helpful. Rooms were roomy, beds comfortable and everything was super clean. We went nearby for a late lunch (don't recommend Cracker Barrel near here...it was not good) then to Creve Coeur Lake Park for a lovely afternoon stroll. We had brought local cheeses and meats with us so we spent the evening with our friends in the lobby enjoying our charcuterie spread snacks visiting. It was wonderful.

Would definitely stay here again.

2026-10-22 • via Nuitee
S
Sierra • couple • us
8
Always a great stay when I book
Pros:

Always nice staff very helpful

2026-10-19 • via Nuitee
S
Sheila • solo_traveller • us
8
Adequate
Pros:

Close to our event

Cons:

Problem with the shower faucet to be able to get hot water.
Breakfast eggs/sausage not very good. Only a little flavor.

2026-10-07 • via Nuitee
T
Tammy • extended_group • us
6
Pros:

Location
Nice room size

Cons:

Extremely noisy. Lots of big trucks moving things at 5:30am outside the window.
No hot water in shower

2026-09-13 • via Nuitee
T
Tammy • extended_group • us
6
2026-09-13 • via Nuitee
A
Andrea • solo_traveller • us
7
It was fine.
Pros:

I liked the outdoor pool.

Cons:

I think the pool needed some cleaning of debris and leaves in the water.

2026-09-04 • via Nuitee
E
Emily • couple • us
3
Pros:

Breakfast was good, staff was nice.

Cons:

Our first room had fleas, to the extent my legs were bitten up from sleeping overnight, they did accommodate and move us rooms. Which they didn’t seem surprised when I came up to the front desk saying there were fleas in my room and showing the videos of them. The second room we went to had black mold on the ceiling above the AC unit and smelled of mold terribly.

2026-08-25 • via Nuitee
A
Ashley • extended_group • us
5
It met our needs
Pros:

The lady at the check in counter upon arrival was wonderful. She also gave us the furthest room since we had littles with us to help neighbors block a bit of sound if needed.

Cons:

Our entry way light didn’t work so that made it hard with 2 moms getting ready. Additionally, after we checked in, grabbed dinner and came back, our door was open? Not sure how that happened. The floors on every level were VERY sticky.

2026-08-24 • via Nuitee
J
Jill • solo_traveller • us
6
2026-08-24 • via Nuitee
C
Campbell • solo_traveller • us
7
Take the good with the bad
Pros:

The room was nice and clean and comfy.

Cons:

My shower water wouldn't get hot. Idk anyone that likes a cold shower

2026-08-23 • via Nuitee
G
Guylyn • extended_group • us
10
2026-08-23 • via Nuitee
P
Pioneer24154035224 • Business • Seaforth, Huron County, Ontario
2
Do not pick this hotel
Pros:

Don”t pick this hotel. It’s old & musty smelling. The carpet & sofa felt damp & room was very musty. Front desk assured me they would switch my room but when I returned later that day they claimed to have fixed it, couldn’t tell me how it was fixed though. The room I moved to was in the lower level, carpet had been removed & had an actual portable dehumidifier in the room. I had to empty the tank 2x per day. I couldn’t get out of there fast enough

2026-08-22 • via Tripadvisor
P
Pannipannini • Family • Maryland
8
Good stay
Pros:

We stayed here for one night. Great, clean, comfortable rooms - Hilton beds and pillows. Bathroom clean and good strong shower. The breakfast offered what typical Hampton Inns offer - eggs, meat, potatoes, oat meal, cereals, fruit, yogurt, waffles, bagels, hard boiled eggs, toast. The woman who serves it does a great job. Where she’s limited is: the breakfast space is tight, and the food she has to serve is not up to her. The meat is a low quality ham looking thing, and the omelette is overly salty. The cereals ought to offer healthy choices, like Raisin Bran (currently all sugary cereals). All in all a good stay!

2026-08-08 • via Tripadvisor
T
TIFFANY • solo_traveller • us
6
Nice stay other than above
Pros:

The staff was friendly

Cons:

I never got keys to my room. They were having issues with the system and had to copy my card and driver's license. They were also having issues with the key maker so someone had to walk me to my room. The first room they told us to go to was occupied when we got there. Then we went back downstairs to get another room. Long story short.. I never got my key to my room

2026-08-02 • via Nuitee
B
Brian • solo_traveller • us
6
Next time im in area I will try the hotel next door or across street.
Pros:

The woman who handled the breakfast was amazing- hard working and very pleasant

Cons:

Cleanliness was not there. Elevators were really dirty . Pool was disappointing- not that clean and water cold and atmosphere around pool was depressing.

2026-07-24 • via Nuitee
D
David • couple • us
1
2026-07-13 • via Nuitee
S
Stanford • couple • us
9
This was our 2nd stay at this Hampton Inn and lovely as always
Pros:

Breakfast was lovely and catering staff was most helpful.

Cons:

No body wash in shower, just shampoo and conditioner

2026-07-09 • via Nuitee
B
Brittney • solo_traveller • us
4
Unfortunately, this was the most disappointing Hampton Inn we’ve stayed at in quite a while. The hotel felt generally un
Pros:

The bed was comfortable, location was fine

Cons:

There was a disgusting stain on the bed skirt & we didn’t realize until about 2 in the morning when we got back from our concert. The bathroom was leaking water into the floor.
Someone threw up in the hallway and it sat there for 9hrs and never was cleaned up. We notified the front desk.

2026-06-16 • via Nuitee
M
Maggie • couple • us
5
It was an alright stay. It was pretty clean just had issues with toilet and elevators.
Cons:

The elevator barley worked only one was in operation. It was very slow. The toilet also made a long loud high pitched noise when you flushed it.

2026-05-23 • via Nuitee