Clarion Inn & Suites Grand Rapids Airport

Hotels
•
Clarion
5.4 (525 reviews)
4981 28th Street Southeast , Grand Rapids , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient access to the airport
Some rooms were updated and looked modern
Cons:
Dirty rooms and linens
Poor service and maintenance issues
Feeling unsafe due to external factors

Categories

Cleanliness
3.54
Reports of dirty linens, dirty rooms, and general uncleanliness.
Service
5.51
Mixed feelings about service; issues with staff attitude noted.
Location
8.55
Convenient for airport access but feels unsafe with loitering.
Room Quality
4.5
Horrible room conditions reported, many maintenance issues.
Amenities
4.53
Many amenities not functional or poorly maintained.
Value for Money
5.99
Some value perceived due to the proximity to the airport.
Food and Beverage
5.54
Breakfast issues cited; limited options available at times.
Overall Experience
5.01
Overall dissatisfaction with multiple aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 20:49

Property Description

Convenient Location near Gerald Ford Airport

Modern Amenities and Comfortable Rooms

Complimentary Services and Dining Options

Experience the ultimate convenience at Clarion Inn and Suites Airport, just 2 miles from Gerald Ford Airport. Relax in spacious rooms equipped with 32-inch flat-screen TVs, microwave, and refrigerator. Enjoy free Wi-Fi, access to the gym, and a business centre. Start your day with a complimentary continental breakfast and end it with in-room dining from Applebees Restaurant. With a location just minutes away from the convention center and arena, as well as attractions like Fredrick Meijer Gardens, your stay at Clarion Inn and Suites will be both comfortable and memorable. Book now for an unforgettable experience!

Important information:

Guests must be 21 years of age or older to make a reservation at the property.

Please note that pets are only allowed in first floor rooms at a maximum of 2 pets per booking. A fee of $30 will be charged for pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

5.4
Based on 525 reviews
Cleanliness: 3.54
Service: 5.51
Location: 8.55
Room Quality: 4.5
Amenities: 4.53
Value for Money: 5.99
Food and Beverage: 5.54
Overall Experience: 5.01
S
steven • couple • us
4
Not a good choice
Pros:

Closeness to airport and no carpet. Clerk was nice

Cons:

They advertised a 24 hour shuttle but then said there wasn’t one. I chose there bc I could park for 10 days with a shuttle to the airport. There were stains showing through the sheets from the mattress cover. It was loud all night.

2026-03-27 • via Nuitee
M
Misael • family_with_children • us
10
2026-03-25 • via Nuitee
K
Kendra • family_with_children • us
1
This place is not worth what they charging the first floor hallway smells so bad you have to hold yo
Pros:

They barely served any breakfast cereal no milk type of place, bagels no cream cheese, most days they only provided waffles When I first booked I only had two hand dry towels and a bath mat it took 5 days for them to wash towels then I asked to have my room cleaned (they told me I can’t use the cart myself) she said oh we have to put in a request for that it’s been a month later I guess the request was denied

Cons:

90% of front desk staff

2026-03-25 • via Nuitee
S
Schodowski • family_with_children • us
6
Pros:

The bathroom was nice and the bed was comfy

Cons:

Ppl slamming doors in the middle of the night and bags of trash all over the hallways and outside the doors

2026-03-23 • via Nuitee
W
Warren • family_with_children • us
10
Overall, it was good for the price
Pros:

Reasonably priced

Cons:

Bad was uncomfortable and smelled like smoke

2026-03-22 • via Nuitee
A
Amy • couple • us
8
2026-03-15 • via Nuitee
V
Vinson • couple • us
7
2026-01-27 • via Nuitee
H
Heather • family_with_children • us
7
Pros:

Nice room

Cons:

The breakfast it wasnt very stocked up

2026-01-26 • via Nuitee
J
Johnson • couple • us
8
2026-01-26 • via Nuitee
H
Heather • family_with_children • us
8
2026-01-26 • via Nuitee
A
Alicia • family_with_children • us
6
it’s was good except for not being able to have the pool when i paid and expected it
Pros:

clean and it was nice

Cons:

i did not like the fact that the pool was closed and didn’t know till after i checked in i already booked it days in advance and i get hotels for the purpose of pools for my kids and me

2026-01-19 • via Nuitee
C
Chad • solo_traveller • us
2
Pros:

Beds were comfy

Cons:

Low water pressure in the shower light was half burnt out in bathroom mold on the trim in bathroom toilet barely flushed. No drinking water downstairs.

2026-01-19 • via Nuitee
M
Maxie • family_with_children • us
1
So bad that I never stayed there. I got in my car and went and found another hotel to stay in.
Pros:

Nothing

Cons:

Staff, motel, cleanliness, you name it.

2026-01-19 • via Nuitee
K
Karelis Nairin • extended_group • us
8
Pros:

Las habitaciones son comodas me gusta que sea un alojamiento libre de humo

Cons:

El desayuno me e hospedado varias veces pero laen varias ocasiones no habia nada que desayunar

2026-01-19 • via Nuitee
L
Ladonna • solo_traveller • us
1
Bad place to stay
Pros:

N/A

Cons:

I didn’t receive clean towels no room clean no trash take out or trash bags for 7 days and of course no breakfast would be left within 25 minutes of the start of breakfast

2026-01-19 • via Nuitee
R
Randy • extended_group • us
1
Extremely disappointed and dissatisfied
Pros:

Location to the airport, only 6 minutes away.

Cons:

People smoking just outside the exit doors, I’m not sure what the law is smoking that close to the doors. The room smelled, not clean, almost like urine. It appeared the sheets were clean but there was dust on the desk and night stand. None of light fixtures worked. Burned out bulbs, not sure. The bathroom needs maintenance to the walls. The electrical receptacles are in very poor condition. While trying to change my phone, the plug continued to fall out. This could be a fire hazard. There was trash around the exit door going to the pool. I would not recommend this facility to anyone.

2026-01-19 • via Nuitee
N
Neribel • solo_traveller • us
1
2026-01-19 • via Nuitee
K
Karissa • family_with_children • us
1
Need management to call
Pros:

Call me

Cons:

Call me

2026-01-19 • via Nuitee
R
Richard • couple • us
4
Pros:

Not what I expected

Cons:

Breakfast

2026-01-19 • via Nuitee
N
Norico • family_with_children • us
8
2026-01-09 • via Nuitee