Clarion Inn & Suites Grand Rapids Airport

Hotels
Clarion
5.4 (586 reviews)
4981 28th Street Southeast , Grand Rapids , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient access to the airport
Some rooms were updated and looked modern
Cons:
Dirty rooms and linens
Poor service and maintenance issues
Feeling unsafe due to external factors

Categories

Cleanliness
3.54
Reports of dirty linens, dirty rooms, and general uncleanliness.
Service
5.51
Mixed feelings about service; issues with staff attitude noted.
Location
8.55
Convenient for airport access but feels unsafe with loitering.
Room Quality
4.5
Horrible room conditions reported, many maintenance issues.
Amenities
4.53
Many amenities not functional or poorly maintained.
Value for Money
5.99
Some value perceived due to the proximity to the airport.
Food and Beverage
5.54
Breakfast issues cited; limited options available at times.
Overall Experience
5.01
Overall dissatisfaction with multiple aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 20:49

Property Description

Convenient Location near Gerald Ford Airport

Modern Amenities and Comfortable Rooms

Complimentary Services and Dining Options

Experience the ultimate convenience at Clarion Inn and Suites Airport, just 2 miles from Gerald Ford Airport. Relax in spacious rooms equipped with 32-inch flat-screen TVs, microwave, and refrigerator. Enjoy free Wi-Fi, access to the gym, and a business centre. Start your day with a complimentary continental breakfast and end it with in-room dining from Applebees Restaurant. With a location just minutes away from the convention center and arena, as well as attractions like Fredrick Meijer Gardens, your stay at Clarion Inn and Suites will be both comfortable and memorable. Book now for an unforgettable experience!

Important information:

Guests must be 21 years of age or older to make a reservation at the property.

Please note that pets are only allowed in first floor rooms at a maximum of 2 pets per booking. A fee of $30 will be charged for pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Location

Guest Reviews

5.4
Based on 586 reviews
Cleanliness: 3.54
Service: 5.51
Location: 8.55
Room Quality: 4.5
Amenities: 4.53
Value for Money: 5.99
Food and Beverage: 5.54
Overall Experience: 5.01
J
Justin solo_traveller us
7
2026-08-20 via Nuitee
A
Alysha couple us
10
We stayed for one night wish it would have been too would definitely stay here again
Pros:

About 10 mins to everywhere we wanted to go

Cons:

Just a little dated but the room was nice

2026-08-18 via Nuitee
S
Sam couple us
2
Not pleased with the cleanliness or the room itself. Many issues need fixed
Pros:

The price

Cons:

Not clean, water pressure was extremely rough. Fire hazards.

2026-08-17 via Nuitee
C
Christina couple us
10
Would stay again
Pros:

Beds were comfortable and the staff was really nice!

Cons:

It could have been cleaned before. A lot of stuff missed.

2026-08-17 via Nuitee
S
Sarah solo_traveller us
8
2026-08-10 via Nuitee
P
Patience extended_group rw
6
It was okay.
Pros:

The proximity was good and the staff were friendly.

Cons:

It smelt of smoke and the pool side which is a great alternative entrance was dirty.

2026-08-08 via Nuitee
S
Samantha family_with_children us
5
Definitely a bargain
Cons:

One of the outlets by the bed didn’t work. Many hotels have usb ports in the lamps, but since the one outlet didn’t work I had to plug our phones over by across the room rather than on the nightstand. The power strip I plugged the phone chargers into had tape over 2 outlets and at that point I was just hoping it was safe to use. There were a few places with holes in the wall and it just looked run down. When I pulled the blankets up to my face, the sheets smelled like men’s cologne. I’m hoping they washed them between uses! They appeared clean, but usually hotels have a neutral detergent.

2026-08-04 via Nuitee
M
Michael Njoroge solo_traveller ke
9
2026-08-02 via Nuitee
S
Shelbi couple us
8
2026-07-24 via Nuitee
C
Carolyn extended_group us
6
2026-07-23 via Nuitee
K
Katherine couple us
9
2026-07-23 via Nuitee
M
Mercedes family_with_children us
4
Won’t be staying again.
Pros:

I liked that it was close to restaurants and grocery stores!

Cons:

Our room was not very clean. The floors looked new but had dirt in every corner. The beds as my husband said looked slept in. The shower door wouldn’t stay shut so we had to put in a wash cloth on the bottom to make it stay closed. The breakfast wasn’t very good but wasn’t the worse. The parking lot was FULL of trash!

2026-07-20 via Nuitee
J
Jan couple us
2
Cons:

Loud, could smell pot, run down, sketchy place to stay. The stairs from the pool going up a level were rusty with metal edges sticking out. Very dangerous!

2026-07-20 via Nuitee
L
Lucas extended_group us
8
2026-07-20 via Nuitee
T
Thomas solo_traveller us
8
2026-07-19 via Nuitee
M
Maximo extended_group us
3
2026-07-19 via Nuitee
E
Esau Guevara couple us
1
2026-07-19 via Nuitee
R
Rebecca solo_traveller us
7
2026-07-15 via Nuitee
B
Bennett solo_traveller us
1
Pros:

That they werre able to open the room and retrieve my belongings

Cons:

That the damn door closed and I couldn't get back into the room I had paid for i was moved to another room without my belongings I had to wait to the next day to get my stuff

2026-07-14 via Nuitee
V
Victor couple us
1
Yuck! Never again.
Pros:

At least there was hot water for the shower and the toilet flushed.

Cons:

No ice bucket, but, no matter, there were no vending machines. Room keys only worked once and had to be reprogrammed every time we went back to our room. No shade at the pool. The areas around the building were full of trash and the back stairway was in a dangerous dilapidated condition.

2026-07-14 via Nuitee