Clarion Inn & Suites Grand Rapids Airport

Hotels
Clarion
5.4 (541 reviews)
4981 28th Street Southeast , Grand Rapids , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient access to the airport
Some rooms were updated and looked modern
Cons:
Dirty rooms and linens
Poor service and maintenance issues
Feeling unsafe due to external factors

Categories

Cleanliness
3.54
Reports of dirty linens, dirty rooms, and general uncleanliness.
Service
5.51
Mixed feelings about service; issues with staff attitude noted.
Location
8.55
Convenient for airport access but feels unsafe with loitering.
Room Quality
4.5
Horrible room conditions reported, many maintenance issues.
Amenities
4.53
Many amenities not functional or poorly maintained.
Value for Money
5.99
Some value perceived due to the proximity to the airport.
Food and Beverage
5.54
Breakfast issues cited; limited options available at times.
Overall Experience
5.01
Overall dissatisfaction with multiple aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 20:49

Property Description

Convenient Location near Gerald Ford Airport

Modern Amenities and Comfortable Rooms

Complimentary Services and Dining Options

Experience the ultimate convenience at Clarion Inn and Suites Airport, just 2 miles from Gerald Ford Airport. Relax in spacious rooms equipped with 32-inch flat-screen TVs, microwave, and refrigerator. Enjoy free Wi-Fi, access to the gym, and a business centre. Start your day with a complimentary continental breakfast and end it with in-room dining from Applebees Restaurant. With a location just minutes away from the convention center and arena, as well as attractions like Fredrick Meijer Gardens, your stay at Clarion Inn and Suites will be both comfortable and memorable. Book now for an unforgettable experience!

Important information:

Guests must be 21 years of age or older to make a reservation at the property.

Please note that pets are only allowed in first floor rooms at a maximum of 2 pets per booking. A fee of $30 will be charged for pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

5.4
Based on 541 reviews
Cleanliness: 3.54
Service: 5.51
Location: 8.55
Room Quality: 4.5
Amenities: 4.53
Value for Money: 5.99
Food and Beverage: 5.54
Overall Experience: 5.01
R
Reva Martinez solo_traveller us
6
Pros:

The girl at the from desk was wonderful, she was the only one there ans was on top of everything even doing breakfast alone.

Cons:

Our first room had a flooded bathroom, the head boards were falling apart the room was very dirty, the fridge didn't work, the walls were filthy, there was trash on the floor. There was less than zero okay with our first room which we were able to change to the ONLY other room left. The second room was a little better but had a hole in the wall by the shower and the floor has probably not been swept or mopped in a month or more. I would never stay here again.

2026-05-04 via Nuitee
W
Walker couple us
5
2026-05-02 via Nuitee
J
Jami family_with_children us
1
2026-04-30 via Nuitee
K
Kimi family_with_children us
2
Cons:

Wasn’t very clean smelled like cigarettes

2026-04-27 via Nuitee
D
David family_with_children us
2
Don't let the pictures online fool you. Save your money.
Pros:

Nothing

Cons:

The room was not worth the price. Dirty and not at all as nice as the photos when I booked. The whole hotel smelled like marijuana even though there is a sign at check in that stated 100% smoke free hotel, floors were dirty in the room and in the hallways, they must not have a vaccuum. Very loud, bed wasnt very comfortable, I think it was a spring matress, without the box spring under it. There were only 2 towels in the bathroom, my kids slept on the pullout bed which didnt have any pillows or more than a sheet. The kitchenette was very dated and falling apart. The refrigerator handle was broken off the door and there were no modern convenience outlets for a usb anywhere to be seen. Outlets were loose in the wall and some didnt even have covers on them. The tv was fuzzy on every channel so you couldnt even watch it. The bathroom toilet kept running all night long, the ac unit barely would work. Breakfast was very unsanitary, wasn't much of a selection at all, they had a pitcher of waffle batter just sitting out in the open on the counter to pour into the waffle maker and one dry cereal, needless to say we went elsewhere for breakfast. At checkout they wouldnt even print me a receipt stating due to different fees I would have to get a receipt from booking.com even though the receipt from booking.com states it's not a valid invoice for tax purposes. Overall I think we would have been better off to save our money and sleep in our car.

2026-04-27 via Nuitee
T
Tiffany solo_traveller us
4
I was severely disappointed.
Pros:

Price

Cons:

The room was not clean. There was a flying ant in there, feces or blood on the wall by the light switch, used toilet paper on the floor by the bed, and the television screen was blurry from not being cleaned properly.

2026-04-25 via Nuitee
D
Dominic couple us
8
2026-04-24 via Nuitee
G
gladys couple us
8
Pros:

PRICE, room was nice. I would come back

Cons:

trouble with card to open door, but I think the weather was the problem .

2026-04-12 via Nuitee
M
Marco solo_traveller us
6
2026-04-11 via Nuitee
M
Misael solo_traveller us
10
2026-04-06 via Nuitee
S
steven couple us
4
Not a good choice
Pros:

Closeness to airport and no carpet. Clerk was nice

Cons:

They advertised a 24 hour shuttle but then said there wasn’t one. I chose there bc I could park for 10 days with a shuttle to the airport. There were stains showing through the sheets from the mattress cover. It was loud all night.

2026-03-27 via Nuitee
M
Misael family_with_children us
10
2026-03-25 via Nuitee
K
Kendra family_with_children us
1
This place is not worth what they charging the first floor hallway smells so bad you have to hold yo
Pros:

They barely served any breakfast cereal no milk type of place, bagels no cream cheese, most days they only provided waffles When I first booked I only had two hand dry towels and a bath mat it took 5 days for them to wash towels then I asked to have my room cleaned (they told me I can’t use the cart myself) she said oh we have to put in a request for that it’s been a month later I guess the request was denied

Cons:

90% of front desk staff

2026-03-25 via Nuitee
S
Schodowski family_with_children us
6
Pros:

The bathroom was nice and the bed was comfy

Cons:

Ppl slamming doors in the middle of the night and bags of trash all over the hallways and outside the doors

2026-03-23 via Nuitee
W
Warren family_with_children us
10
Overall, it was good for the price
Pros:

Reasonably priced

Cons:

Bad was uncomfortable and smelled like smoke

2026-03-22 via Nuitee
A
Amy couple us
8
2026-03-15 via Nuitee
V
Vinson couple us
7
2026-01-27 via Nuitee
J
Johnson couple us
8
2026-01-26 via Nuitee
H
Heather family_with_children us
7
Pros:

Nice room

Cons:

The breakfast it wasnt very stocked up

2026-01-26 via Nuitee
H
Heather family_with_children us
8
2026-01-26 via Nuitee