Clarion Inn & Suites Grand Rapids Airport

Hotels
•
Clarion
5.4 (558 reviews)
4981 28th Street Southeast , Grand Rapids , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient access to the airport
Some rooms were updated and looked modern
Cons:
Dirty rooms and linens
Poor service and maintenance issues
Feeling unsafe due to external factors

Categories

Cleanliness
3.54
Reports of dirty linens, dirty rooms, and general uncleanliness.
Service
5.51
Mixed feelings about service; issues with staff attitude noted.
Location
8.55
Convenient for airport access but feels unsafe with loitering.
Room Quality
4.5
Horrible room conditions reported, many maintenance issues.
Amenities
4.53
Many amenities not functional or poorly maintained.
Value for Money
5.99
Some value perceived due to the proximity to the airport.
Food and Beverage
5.54
Breakfast issues cited; limited options available at times.
Overall Experience
5.01
Overall dissatisfaction with multiple aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 20:49

Property Description

Convenient Location near Gerald Ford Airport

Modern Amenities and Comfortable Rooms

Complimentary Services and Dining Options

Experience the ultimate convenience at Clarion Inn and Suites Airport, just 2 miles from Gerald Ford Airport. Relax in spacious rooms equipped with 32-inch flat-screen TVs, microwave, and refrigerator. Enjoy free Wi-Fi, access to the gym, and a business centre. Start your day with a complimentary continental breakfast and end it with in-room dining from Applebees Restaurant. With a location just minutes away from the convention center and arena, as well as attractions like Fredrick Meijer Gardens, your stay at Clarion Inn and Suites will be both comfortable and memorable. Book now for an unforgettable experience!

Important information:

Guests must be 21 years of age or older to make a reservation at the property.

Please note that pets are only allowed in first floor rooms at a maximum of 2 pets per booking. A fee of $30 will be charged for pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

5.4
Based on 558 reviews
Cleanliness: 3.54
Service: 5.51
Location: 8.55
Room Quality: 4.5
Amenities: 4.53
Value for Money: 5.99
Food and Beverage: 5.54
Overall Experience: 5.01
A
ashley • family_with_children • us
3
Will not return
Pros:

Was able to sleep well, AC worked, tv worked. Again - basics only

Cons:

It had the bare necessities met but that’s where it ends. The sheets had paw prints.. comforter was ripped. Linens in bathroom had long curly black hair on them.

2026-06-17 • via Nuitee
K
Kymberley • extended_group • us
5
Not worth the price.
Pros:

Close to everything

Cons:

Room is not what was advertised. Mini fridge did not shut all the way, not enough shower supplies for everyone, house keeping did not come by to see if we needed anything, half of the lights did not work, outlets were sketchy.

2026-06-15 • via Nuitee
B
Breanne • solo_traveller • us
7
Pros:

The pillows and comfy bed

Cons:

No hot tub

2026-06-15 • via Nuitee
D
Donna • solo_traveller • us
1
Bad Place to Stay
Pros:

The bathroom floor was filthy. The hairdryer fell off the wall. Internet was sketchy. Breakfast was slim. Manager would only compensate if we wanted to stay again. NEVER WILL I STAY AT A CLARION AGAIN!!

Cons:

Almost everything

2026-06-14 • via Nuitee
C
Christopher • solo_traveller • us
4
Pros:

Value and people

Cons:

Breakfast sucked rooms not cleaned .... outdoor pool.....no vending machines working

2026-06-14 • via Nuitee
O
Osmary • couple • us
10
2026-06-11 • via Nuitee
C
Cornelius • couple • us
10
2026-06-09 • via Nuitee
K
Karrie • family_with_children • us
1
SHIT.
Pros:

They stole my BRAND NEW pillow that I purchased fir my bad back and neck. Im going to drop this either. Someone might want to reach out to me.

Cons:

Being stolen from.

2026-06-08 • via Nuitee
O
Osmary • couple • us
10
2026-06-07 • via Nuitee
T
Thomas • solo_traveller • us
7
Has a home like comfortable feel relaxed atmosphere
Pros:

Hotel is in a great location for food and shopping 4 great restaurants withing 0.5 miles on same side of street walkable. Shopping mall across and countless shops and foods. Cross walk is approx .025

Cons:

If your looking for spotless and new this isn't it. If your looking for nice clean comfortable recently redone this is you walkable things to do polite staff comfortable beds and blankets (new from what I can tell). If your a smoker plenty of exits that don't take you past the front desk in your pj's. I did not like the outlets in my room specifically. My mates room was ok.

2026-06-06 • via Nuitee
C
coffey • couple • us
9
Totally awesome!
Pros:

It was pretty clean other than liquor bottles busted in parking lot.

Cons:

The pool was out of order for maintenance and all vending machines were out of order but no big deal.

2026-06-04 • via Nuitee
R
Rebecca • solo_traveller • us
8
Pros:

The hotel was good and the workera were great

Cons:

The pool wasnt open and the entrance doors to come in didnt work with the cards people would put rocks in the door to keep them open

2026-06-03 • via Nuitee
N
Natalie • solo_traveller • us
1
Wasn’t the right place for me to be
Cons:

I did not stay more than 10 minutes. There was highly toxic chemicals used to clean the room I was given. Upon entering within a few minutes my neck started swelling and I had difficulty in my throat to breathe. The lady was very kind at the front desk. She said they had to use a lot on this room she gave me a different room but the smell has already cause a very bad reaction. I left the property I must not have chosen a very safe part of town as outside there was two sheriff and another officer trying to handle a situation. It was really a terrible experience but the front desk lady was kind

2026-05-31 • via Nuitee
H
Heather • solo_traveller • us
1
Pros:

Nothing everything was bad horrible breakfast had bugs

Cons:

It was horrible

2026-05-31 • via Nuitee
F
Freddy • extended_group • us
5
2026-05-27 • via Nuitee
K
katherine • couple • us
2
2026-05-21 • via Nuitee
M
Misti • solo_traveller • us
10
Pros:

Friendly Staff, room was comfy, easy commutes to everywhere

Cons:

Laundry takes only quarters but no change machine on site and front desk does not make change

2026-05-19 • via Nuitee
R
Reva Martinez • solo_traveller • us
6
Pros:

The girl at the from desk was wonderful, she was the only one there ans was on top of everything even doing breakfast alone.

Cons:

Our first room had a flooded bathroom, the head boards were falling apart the room was very dirty, the fridge didn't work, the walls were filthy, there was trash on the floor. There was less than zero okay with our first room which we were able to change to the ONLY other room left. The second room was a little better but had a hole in the wall by the shower and the floor has probably not been swept or mopped in a month or more. I would never stay here again.

2026-05-04 • via Nuitee
W
Walker • couple • us
5
2026-05-02 • via Nuitee
J
Jami • family_with_children • us
1
2026-04-30 • via Nuitee