Clarion Inn & Suites Grand Rapids Airport

Hotels
•
Clarion
5.4 (565 reviews)
4981 28th Street Southeast , Grand Rapids , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient access to the airport
Some rooms were updated and looked modern
Cons:
Dirty rooms and linens
Poor service and maintenance issues
Feeling unsafe due to external factors

Categories

Cleanliness
3.54
Reports of dirty linens, dirty rooms, and general uncleanliness.
Service
5.51
Mixed feelings about service; issues with staff attitude noted.
Location
8.55
Convenient for airport access but feels unsafe with loitering.
Room Quality
4.5
Horrible room conditions reported, many maintenance issues.
Amenities
4.53
Many amenities not functional or poorly maintained.
Value for Money
5.99
Some value perceived due to the proximity to the airport.
Food and Beverage
5.54
Breakfast issues cited; limited options available at times.
Overall Experience
5.01
Overall dissatisfaction with multiple aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 20:49

Property Description

Convenient Location near Gerald Ford Airport

Modern Amenities and Comfortable Rooms

Complimentary Services and Dining Options

Experience the ultimate convenience at Clarion Inn and Suites Airport, just 2 miles from Gerald Ford Airport. Relax in spacious rooms equipped with 32-inch flat-screen TVs, microwave, and refrigerator. Enjoy free Wi-Fi, access to the gym, and a business centre. Start your day with a complimentary continental breakfast and end it with in-room dining from Applebees Restaurant. With a location just minutes away from the convention center and arena, as well as attractions like Fredrick Meijer Gardens, your stay at Clarion Inn and Suites will be both comfortable and memorable. Book now for an unforgettable experience!

Important information:

Guests must be 21 years of age or older to make a reservation at the property.

Please note that pets are only allowed in first floor rooms at a maximum of 2 pets per booking. A fee of $30 will be charged for pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

5.4
Based on 565 reviews
Cleanliness: 3.54
Service: 5.51
Location: 8.55
Room Quality: 4.5
Amenities: 4.53
Value for Money: 5.99
Food and Beverage: 5.54
Overall Experience: 5.01
R
Rebecca • solo_traveller • us
7
2026-07-15 • via Nuitee
V
Victor • couple • us
1
Yuck! Never again.
Pros:

At least there was hot water for the shower and the toilet flushed.

Cons:

No ice bucket, but, no matter, there were no vending machines. Room keys only worked once and had to be reprogrammed every time we went back to our room. No shade at the pool. The areas around the building were full of trash and the back stairway was in a dangerous dilapidated condition.

2026-07-14 • via Nuitee
B
Bennett • solo_traveller • us
1
Pros:

That they werre able to open the room and retrieve my belongings

Cons:

That the damn door closed and I couldn't get back into the room I had paid for i was moved to another room without my belongings I had to wait to the next day to get my stuff

2026-07-14 • via Nuitee
K
Kailyn • solo_traveller • us
1
2026-07-14 • via Nuitee
C
Costa • extended_group • us
4
2026-07-13 • via Nuitee
C
Costa • extended_group • us
1
2026-07-13 • via Nuitee
C
Cheyenne • couple • us
1
2026-07-12 • via Nuitee
M
Mary • solo_traveller • us
4
I would not stay here again.
Cons:

The toilet would run on its own.
The tv remote channel arrows did not work or had to push it twice.
The floor was not clean.
Too many knicks in the walls and furniture.

2026-07-12 • via Nuitee
N
Nease • couple • us
10
2026-07-11 • via Nuitee
B
Brazzale • solo_traveller • us
1
Pros:

Nothing

Cons:

The hotel grounds were very littered. The hotel is dirty and run down. There were people using the pool that weren't registered guests.

2026-07-10 • via Nuitee
J
Jasmine • solo_traveller • us
10
2026-07-06 • via Nuitee
T
Tony • solo_traveller • us
5
Pros:

I like the big room the big bed

Cons:

The pool was not accessible or window in our room was broken the AC had to be turned all the way to 61 to get the room cooled down and had to stay that way the whole time we were there there was no bathtub in the room just to walk in shower the breakfast was mid they had biscuits and gravy one day and it was cold

2026-07-06 • via Nuitee
T
Tori • couple • us
5
Pros:

Breakfast and location

Cons:

Having to program the room key several times

2026-07-04 • via Nuitee
C
Cortes • family_with_children • us
10
Pros:

Súper bien

2026-07-02 • via Nuitee
T
Tomasz • couple • us
5
2026-06-28 • via Nuitee
A
ashley • family_with_children • us
3
Will not return
Pros:

Was able to sleep well, AC worked, tv worked. Again - basics only

Cons:

It had the bare necessities met but that’s where it ends. The sheets had paw prints.. comforter was ripped. Linens in bathroom had long curly black hair on them.

2026-06-17 • via Nuitee
B
Breanne • solo_traveller • us
7
Pros:

The pillows and comfy bed

Cons:

No hot tub

2026-06-15 • via Nuitee
K
Kymberley • extended_group • us
5
Not worth the price.
Pros:

Close to everything

Cons:

Room is not what was advertised. Mini fridge did not shut all the way, not enough shower supplies for everyone, house keeping did not come by to see if we needed anything, half of the lights did not work, outlets were sketchy.

2026-06-15 • via Nuitee
C
Christopher • solo_traveller • us
4
Pros:

Value and people

Cons:

Breakfast sucked rooms not cleaned .... outdoor pool.....no vending machines working

2026-06-14 • via Nuitee
D
Donna • solo_traveller • us
1
Bad Place to Stay
Pros:

The bathroom floor was filthy. The hairdryer fell off the wall. Internet was sketchy. Breakfast was slim. Manager would only compensate if we wanted to stay again. NEVER WILL I STAY AT A CLARION AGAIN!!

Cons:

Almost everything

2026-06-14 • via Nuitee