Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Room Quality
Cons:
Cleanliness
Service Communication

Categories

Cleanliness
8.18
Some guests reported issues with cleanliness, such as hair on bathroom tiles.
Service
8.95
Most guests reported helpful staff, although there were some complaints about communication.
Location
9.19
Multiple reviews emphasized the excellent location near city center attractions.
Room Quality
8.64
Rooms were generally noted as spacious and comfortable.
Amenities
8.67
Guests appreciated the facilities but noted that the lack of a kettle was disappointing.
Value for Money
8.43
Guests found good value for the price but were surprised by extra charges for amenities.
Food and Beverage
8.68
Breakfast was praised for variety, though some issues with service and item availability were mentioned.
Overall Experience
8.85
General consensus is that the hotel offers a good experience overall despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:18

Property Description

Modern Rooms with Exclusive Amenities
Experience comfort and luxury in our modern rooms at Sercotel Amistad Murcia. With wooden floors, floor-to-ceiling windows, and exclusive Agua de la Tierra toiletries, your stay will be nothing short of indulgent.

Convenient Location and Services
Situated in Murcia’s main shopping and business area, our hotel offers on-site parking and free Wi-Fi throughout. Take advantage of our car rental services, complimentary newspapers in the lobby, and a delicious breakfast buffet at our large restaurant.

Nearby Attractions and Easy Access
Explore the city effortlessly as we are just a short walk from Gran Vía Avenue, San Esteban Palace, and the historic center. With the bus station only 500 meters away and a department store next door, everything you need is within reach.

Book your stay at Sercotel Amistad Murcia today for a memorable experience in Murcia!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Dogs and cats are allowed, max. weight 7kg. Limited availability, please contact the hotel before booking. A charge of 25€ per day will be applied on request (max. 1 pet per room). Guide dogs free of charge.

Please note that for reservations of 5 or more rooms, they will be considered as a group and special payment and cancelation conditions may apply, as well as some supplement. Supplements and specific conditions will also be applied to those individual reservations that are detected to be of a group nature.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MJV

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 24 per day.

Location

Guest Reviews

8.7
Based on 5848 reviews
Cleanliness: 8.18
Service: 8.95
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.43
Food and Beverage: 8.68
Overall Experience: 8.85
M
MARIA DOLORES • couple • es
10
2026-07-25 • via Nuitee
R
Raquel • couple • es
10
Hôtel parfait
Pros:

Qualité, prix parfait. Emplacement génial pres de beaucoup de commerces et d’endroits à visiter. Chambre impeccable.
Nous avons pu prendre le petit déjeuner avec un buffet de choix et de qualité . Personnel très agréable.

2026-07-25 • via Nuitee
W
Wilper • solo_traveller • es
10
2026-07-24 • via Nuitee
J
Jennifer • couple • es
10
Pros:

la tranquilidad

Cons:

el aire no funcionaba bien

2026-07-24 • via Nuitee
P
Pilar • solo_traveller • es
10
2026-07-24 • via Nuitee
B
Brando Daniel • solo_traveller • es
10
Pros:

Habitaciones muy limpias ,muy comodo el hotel,un desayuno muy variado y un trato con el personal muy bueno,en especial mari paz que nos atendio exquisitamente.

2026-07-24 • via Nuitee
L
Lia • couple • es
8
Bien pero parking caro
Pros:

Muy bien educado, calidad precio super bien, muy bonito y moderno y super bien la verdad

Cons:

El parking es CARISIMO, osea el hotel me encanta pero es que el precio del parking es que mata…

2026-07-24 • via Nuitee
M
Marcos • extended_group • es
10
Muy buena repetiría
Pros:

El servicio de restaurante eñ atención a Mari paz fue excelente , grandísima profesional gran amabilidad

Cons:

Más menos todo destacó recepción y restaurante

2026-07-23 • via Nuitee
L
Laureano Alberto • solo_traveller • es
10
Pros:

Todo genial

Cons:

Nada

2026-07-23 • via Nuitee
M
Maria Jose • solo_traveller • es
8
2026-07-23 • via Nuitee
M
MARIA DOLORES • solo_traveller • es
10
2026-07-23 • via Nuitee
G
Giorgia • extended_group • it
9
Ottimo soggiorno
Pros:

Hotel pulito. Letto molto comodo. Si raggiunge il centro com una camminata di circa 15 minuti. Colazione Ottima e super abbondante. Personale cortese e disponibile. Ottimo parcheggio sotterraneo a pagamento. Palestra piccolissima ma essenziale. Graditissimi i gadget che si trovano in camera Come spazzolino e dentifricio e cuffia per la doccia.

Cons:

niente

2026-07-22 • via Nuitee
R
Rodríguez Sosa • solo_traveller • co
10
Calidad precio
Pros:

Excelente habitación cama doble nevera, TV, mesa con silla, baño amplio y con peinilla , cepillo y crema dental.
Hotel con ascensor, restaurante y personal muy amable, queda pegado al corte inglés

2026-07-22 • via Nuitee
M
Manu Malo • solo_traveller • es
9
2026-07-21 • via Nuitee
J
José Antonio • couple • es
8
2026-07-21 • via Nuitee
B
Basilio • couple • es
8
2026-07-21 • via Nuitee
A
Alejandro • couple • es
8
2026-07-21 • via Nuitee
R
Rossana • couple • es
9
Viaje a Murcia por concierto.
Pros:

Fuimos a Murcia para un concierto y nos alojamos por una noche con desayuno en habitación con 2 camas juntas.
Check in rápido online que nos enviaron con antelación.
Me encantó las camas y almohadas súper confortables, habitación grande y cómoda.
El baño grande con ducha que es lo que quería.
Hotel grande y muy buena ubicación… cerca a restaurante, bares y El Corte Inglés al lado; caminando un paseo se llega al centro que está cerca.
Sobre parking, hay para estacionar por las calles, no tuvimos problemas.
El desayuno variado, panes, dulces, salados, calientes y frío, frutas. Salón grande y muchas mesas.

Cons:

Lo que no nos gustó es que en el baño la grifería del lavado el agua no se iba, estaba atascado y iba súper lento.
Los de la limpieza de habitaciones se deben dar cuenta a la hora de limpiar, y avisar o pasar parte para que lo desatasquen.
Los ascensores pequeños y hacía mucho calor dentro, no se si no funcionaba ese día o era así.
En el salón de desayunos los ventanales que justo dan a toda la calle necesitaban mantenimiento de limpieza estaban sucias y no daba buena sensación.
Todos estos temas son solucionables.
Pero, volveríamos al Hotel cuando regresemos a Murcia.

2026-07-21 • via Nuitee
A
Alex Black • solo_traveller • es
8
2026-07-21 • via Nuitee
R
Ramón Eulacio • solo_traveller • es
10
Pros:

Ubicación y el servicio

2026-07-21 • via Nuitee