Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Room Quality
Cons:
Cleanliness
Service Communication

Categories

Cleanliness
8.18
Some guests reported issues with cleanliness, such as hair on bathroom tiles.
Service
8.95
Most guests reported helpful staff, although there were some complaints about communication.
Location
9.19
Multiple reviews emphasized the excellent location near city center attractions.
Room Quality
8.64
Rooms were generally noted as spacious and comfortable.
Amenities
8.67
Guests appreciated the facilities but noted that the lack of a kettle was disappointing.
Value for Money
8.43
Guests found good value for the price but were surprised by extra charges for amenities.
Food and Beverage
8.68
Breakfast was praised for variety, though some issues with service and item availability were mentioned.
Overall Experience
8.85
General consensus is that the hotel offers a good experience overall despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:18

Property Description

Modern Rooms with Exclusive Amenities
Experience comfort and luxury in our modern rooms at Sercotel Amistad Murcia. With wooden floors, floor-to-ceiling windows, and exclusive Agua de la Tierra toiletries, your stay will be nothing short of indulgent.

Convenient Location and Services
Situated in Murcia’s main shopping and business area, our hotel offers on-site parking and free Wi-Fi throughout. Take advantage of our car rental services, complimentary newspapers in the lobby, and a delicious breakfast buffet at our large restaurant.

Nearby Attractions and Easy Access
Explore the city effortlessly as we are just a short walk from Gran Vía Avenue, San Esteban Palace, and the historic center. With the bus station only 500 meters away and a department store next door, everything you need is within reach.

Book your stay at Sercotel Amistad Murcia today for a memorable experience in Murcia!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Dogs and cats are allowed, max. weight 7kg. Limited availability, please contact the hotel before booking. A charge of 25€ per day will be applied on request (max. 1 pet per room). Guide dogs free of charge.

Please note that for reservations of 5 or more rooms, they will be considered as a group and special payment and cancelation conditions may apply, as well as some supplement. Supplements and specific conditions will also be applied to those individual reservations that are detected to be of a group nature.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MJV

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 24 per day.

Location

Guest Reviews

8.7
Based on 5222 reviews
Cleanliness: 8.18
Service: 8.95
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.43
Food and Beverage: 8.68
Overall Experience: 8.85
J
Javier • solo_traveller • es
9
Pros:

APARCAMIENTO BIEN, BUENA UBICACION

2026-04-18 • via Nuitee
H
Hayley • couple • gb
10
Lovely hotel
Pros:

Lovely room with a beautiful room. Very good value for money. Breakfast was included and incredible. The location was close to the old town and to the bus station. Would highly recommend

2026-04-18 • via Nuitee
V
vanesa • couple • es
10
2026-04-18 • via Nuitee
J
Jorge • couple • es
10
2026-04-17 • via Nuitee
S
Sebastjan • solo_traveller • si
9
2026-04-17 • via Nuitee
J
JOSE • couple • es
8
2026-04-17 • via Nuitee
V
Vicente • solo_traveller • es
10
2026-04-17 • via Nuitee
L
Luis • couple • es
7
2026-04-16 • via Nuitee
D
Daniel • solo_traveller • es
9
2026-04-16 • via Nuitee
A
Amalio • solo_traveller • es
9
Pros:

Todo

Cons:

Nada

2026-04-16 • via Nuitee
A
Alicia • couple • es
10
Pros:

Todo

2026-04-16 • via Nuitee
S
Salvador • couple • es
10
Como siempre genial todo y siempre vuelvo cada año
2026-04-16 • via Nuitee
R
Raquel • couple • es
8
2026-04-16 • via Nuitee
W
Will Mistrelli • couple • es
8
Habitación pequeña y frigobar roto. Desayuno caro.
Pros:

El precio es lo mejor por la categoria del hotel.

Cons:

El frigobar no funcionaba y la habitación es pequeña. El precio de los desayunos podría ser más atractivo.

2026-04-15 • via Nuitee
R
Rosario • couple • es
10
Calidad precio equilibrado
Pros:

Prácticamente todo. Personal muy atento, amable y profesional, tanto de la recepción como del buffet, además de las camareras de piso.
La habitación nueva y el colchón cómodo y almohadas ok, cosa que se agradece.
El buffet del desayuno no es grande pero tiene suficiente surtido y es de calidad. Muy bien.

Cons:

Precio noche parking para clientes (25)

2026-04-15 • via Nuitee
C
carmen • couple • es
10
Pros:

Todo

2026-04-15 • via Nuitee
F
francois • solo_traveller • ae
9
Pros:

Emplacement petit dejeuner et la chambre

2026-04-14 • via Nuitee
I
Iñigo • solo_traveller • es
8
2026-04-14 • via Nuitee
G
Gabriele • solo_traveller • it
8
Pros:

Posizione qualità e colazione

Cons:

Mancava il bidet e lo spazzolino per il water

2026-04-14 • via Nuitee
C
Christian • solo_traveller • de
7
Pros:

Ein ganz normales Businesshotel in der City eben. Alles war wie in dieser Kategorie erwartbar

Cons:

Tortillas patatas waren leider nicht nur kalt, sondern auch extrem trocken und gar nicht nicht lecker
Klimaanlage muss bei angenehmen Außentemperaturen nicht auf 24 Grad voreingestellt sein. Bedienung war irgendwie auch kompliziert. Andere Hotels haben da einen Dreh-Regler oder eine Fernbedienung mit +-
Beim nächsten Mal auf der Durchreise spare ich mir die 25 Euro Parkgebühr und buche lieber etwas außerhalb.Die City von Murcia ist ja wirklich ungewöhnlich langweilig und unansehnlich, wofür das aber nichts kann

2026-04-14 • via Nuitee