Hampton Inn Chicago-Naperville

Hotels
•
Hampton Inn
8.7 (325 reviews)
1087 East Diehl Road , Naperville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Need for room updates
Shower water pressure could be stronger

Categories

Cleanliness
8.28
The hotel was very clean but mentioned it is older and needs some updates.
Service
9.25
Staff were very pleasant and helpful, creating a friendly atmosphere.
Location
8.79
Good location, especially for events like weddings.
Room Quality
8.24
Rooms were comfortable, but some furniture is outdated.
Amenities
8.77
Decent amenities including breakfast options and a workout room.
Value for Money
8.73
Good value for the price based on positive experiences.
Food and Beverage
8.78
Breakfast was good with a variety of items available.
Overall Experience
8.75
Positive overall experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:07

Property Description

Convenient Location
This Naperville, Illinois hotel is situated near the historic downtown area and key attractions, making it a prime choice for travelers looking to explore the city.

Thoughtful Amenities
Guests can start their day with a complimentary hot breakfast and stay connected with free Wi-Fi. The outdoor swimming pool offers a refreshing retreat after a day of sightseeing.

Nearby Attractions
Located a short distance from the NIU Conference Center and surrounded by parks and golf courses, the hotel offers easy access to leisure and business destinations.

Experience comfort and convenience at the Hampton Inn Chicago-Naperville - book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 2, 2025 until Thu, May 21, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 325 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.75
J
Jasmine • couple • us
10
It was a clean hotel
Pros:

Smells good when walking into the building

Cons:

N/a

2026-03-15 • via Nuitee
J
Johanna • couple • us
10
2026-03-04 • via Nuitee
S
Susan • couple • us
10
2026-01-24 • via Nuitee
S
Smriti • couple • us
8
2026-01-20 • via Nuitee
L
Laura • extended_group • us
9
It was great, would go back again
Pros:

Breakfast was good, staff very friendly and helpful!

Cons:

Nothing

2026-01-19 • via Nuitee
R
Ruettiger • family_with_children • us
5
2026-01-14 • via Nuitee
L
lisowski • solo_traveller • us
8
Nice stay
Pros:

Location , clean

Cons:

Staff could smile more

2026-01-04 • via Nuitee
L
Linda • couple • us
10
2026-01-03 • via Nuitee
M
Martin • extended_group • us
10
Perfect
Pros:

Close to wedding venue
Good value/price
Able to gather in lobby w friends after the wedding

2025-12-22 • via Nuitee
J
JORDI • couple • pe
10
2025-11-16 • via Nuitee
M
Mickey • solo_traveller • us
8
N/A
Pros:

N/A

Cons:

N/A

2025-10-28 • via Nuitee
M
MARY • couple • ca
7
Very Good value for short stay.
Pros:

The breakfast was good and had a decent variety of items: Included cold cereal/hot oatmeal, boiled eggs, hotplate items (3), fruit, yogurt, bagels, muffins, toast slices, cookies, DIY waffle irons,waffle toppings, juice, coffee etc. - Ice machines in hallways. Decent workout room with 2 treadmills, rowing machine, bike, full weights set one bench. Coffee/tea available 24/7. Large area for breakfast - high top tables, smaller tables, sofas etc. good for large groups and teams. King room was spacious with blackout curtains. Comfortable mattress. Cleaning staff very pleasant and helpful. Front morning staff as well. Dog frisbee championships in the area &there were pups in the hotel - so dog friendly. Walls were solid and not paper thin to hear next door conversations. Shower was very clean, and offered large sized shampoo, conditioner, shower gel instead of wasteful small bottles. Walking distance to Brazilian Steakhouse and other restaurants and close driving distance to shopping.

Cons:

Back door required a card to get in, but was off it's hinges so it looked easy to open - was not, but strange visual. Overpowering smell signature Hilton fragrance in the front desk area. Water pressure in the shower was Ok, but my partner prefers strong pressure. . outdoor swimming pool was used by guests, but offered no privacy as it was in full view of parking lot and cars driving past, The welcome mat at the front of the hotel was filthy - and was not a good first impression. Afternoon staff could take lessons from morning staff how to speak with guests in a polite and upbeat manner.

2025-10-27 • via Nuitee
C
Cynthia • couple • us
10
2025-10-19 • via Nuitee
L
Lisa • family_with_children • us
9
Clean hotel and good location.
Pros:

Very clean - especially for an older building. Staff was very nice.

Cons:

A little experienced dove for two rooms to accommodate my family. No bereavement “deal”.

2025-10-12 • via Nuitee
D
Derek
10
Pros:

We stayed for one night prior to our flight home from O"Hare. Clean spacious rooms and very comfortable beds. Several decent places for food and drink within short walking distance. Friendly staff and effecient check in and out. Overall a very good stay

2025-10-09 • via Nuitee
J
Jenna • family_with_children • us
10
2025-10-08 • via Nuitee
L
Loretta
8
Pros:

Everything was great. Cons: Strong perfume smell in lobby. Fruit looked old.Toilet did not flush well.

2025-10-08 • via Nuitee
E
Elizabeth • family
10
Pros:

Nice, clean hotel. They need to turn down the hotel fragrance. It’s too strong.

2025-10-06 • via Nuitee
D
Darwin
10
Pros:

I could not ask anymore from a hotel. It had everything! Staff very friendly, they gave my wife a free snack on her birthday.

2025-10-06 • via Nuitee
A
Ashley • partner
10
Pros:

A well maintained hotel. Recommend if you’re looking for a clean, affordable option.

2025-10-05 • via Nuitee