Four Points by Sheraton Mall of America Minneapolis Airport

Hotels
Four Points by Sheraton
8.1 (376 reviews)
7745 Lyndale Avenue South , Richfield , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Plumbing issues
Cleanliness concerns
Small rooms

Categories

Cleanliness
7.68
Guests noted sewer smell and wet carpets, indicating cleanliness issues.
Service
9.15
Staff was described as friendly and accommodating; offered good assistance with room changes.
Location
8.69
Good proximity to the airport and amenities, making it convenient for guests.
Room Quality
7.14
Size complaints and some maintenance issues noted; room comfort struggled with several mentions of odor.
Amenities
8.17
Amenities like breakfast and staff attention were positively received, though missing items were reported.
Value for Money
8.63
Guests appreciated price points for the accommodations and additional services.
Food and Beverage
7.18
Breakfast options were noted as unappealing by some, impacting the score.
Overall Experience
8.15
Overall satisfaction was mixed; while some enjoyed their stay, others found issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:47

Property Description

Convenient Location
Located just 6 miles from Minneapolis-Saint Paul International Airport, our hotel off Interstate 494 offers easy access to travelers. Situated only 3 miles from the famous Mall of America, guests can enjoy shopping and entertainment nearby.

Comfortable Accommodations
Relax in our rooms featuring flat-screen TVs, tea/coffee-making facilities, and a cozy seating area. Whether you're here for business or leisure, our rooms at Four Points by Sheraton Minneapolis Airport provide a comfortable stay for all guests.

Fantastic Amenities
Indulge in American cuisine at our on-site restaurant, take a refreshing dip in the indoor pool, unwind in the hot tub, or stay active in the fitness center. With a range of amenities, we ensure a pleasant and memorable stay for every guest.

Book your stay at Four Points by Sheraton Minneapolis Airport for a delightful and convenient hotel experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 376 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.69
Room Quality: 7.14
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 7.18
Overall Experience: 8.15
W
William couple us
6
It was good until they kept everything with no explanation as to why
Pros:

Noting that was note worthy

Cons:

The fact that they took my security deposit for no other reason than housekeeping doing their job

2026-07-08 via Nuitee
M
Mike couple us
9
2026-06-26 via Nuitee
W
William couple us
10
2026-06-25 via Nuitee
A
Amy solo_traveller us
1
Wouldn't stay again sorry
Pros:

Location. Quiet until kids showed up. Staff were kind.

Cons:

They wouldn't give me a receipt said I needed to get it from the third party. I was penalized for using the third party. Extra charges and breakfast was not free.
My first room was leaking from AC unit so much that a 5x5 area of carpet was wet when I arrived. 2nd room the fridge defrosted even though it was plugged in and high setting, used all my bath towels to clean up the floor.
Ceiling was.leakimg.above the bar where I sat for dinner. Only one person running the desk and one person running the bar and restaurant during evening busy times. The amenities online didn't match what they actually had.

2026-06-23 via Nuitee
M
Myrr couple us
9
2026-06-09 via Nuitee
D
David solo_traveller us
7
Graduation
Pros:

Close to the highway and you couldn't hear the highway from the location.

Cons:

Wall outlet was almost coming out of the wall while I was ironing. There were hairs on the shower wall when I get into shower.

2026-06-09 via Nuitee
J
Jody solo_traveller us
8
Nice stay
Pros:

Beds were comfortable. Shower had good water pressure. Complimentary bottle of water.

Cons:

Breakfast should be included

2026-06-08 via Nuitee
J
jeffsC551CU Family
8
Great Check-in Experience
Pros:

Baldvant, was our concierge. He was very knowledgeable of the area and helpful when we had a few minor issues with our internet connection. Our Kids LOVED the pool.

2026-06-04 via Tripadvisor
J
Javier couple us
10
Great location will stay there again when I travel.
Pros:

Location was great, quiet property, price was good and staff was friendly and helpful.

2026-05-28 via Nuitee
4
474devanteb Friends getaway
6
Cleanliness and sanitation
Pros:

I enjoyed my stay for the most part.

However, there are some things regarding cleaning that need to be prioritized.
———
-The air filter needs to be replaced.

-Drawers and counters need to be wiped down.

-The walls needs to be cleaned.

-Dusting needs to be done.

-The bathroom floors need to be mopped.

(The overall sanitation of the rooms need to be prioritized)

2026-05-25 via Tripadvisor
T
Teisha couple us
10
Date night approved
Pros:

The staff were nice and helpful, the pool and hot tub were clean and relaxing.

Cons:

The bed wasn’t the most comfortable thing to sleep on for me or my husband.

2026-05-25 via Nuitee
B
Barbara solo_traveller us
5
Beds are great. Rest is so cheap - towels much smaller than normal size, plumbing barely works etc etc
Pros:

Location

Cons:

Poor maintenance. The shower rods were installed incorrectly so shower curtain fell to middle and water sprayed all over the floor. Even after repair they were so flimsy they did not work as intended

2026-05-21 via Nuitee
L
Laura extended_group es
10
2026-05-14 via Nuitee
K
Krystal couple us
6
2026-05-12 via Nuitee
C
Casarez solo_traveller us
10
2026-05-06 via Nuitee
C
Casarez solo_traveller us
10
2026-05-06 via Nuitee
B
Brad couple us
9
2026-05-04 via Nuitee
N
Nikola couple us
6
Average
Pros:

Location

Cons:

Order, dirty fan above the shower. Older property. Bad coffee and no breakfast included

2026-04-29 via Nuitee
M
Marija solo_traveller us
8
Very good stay
Pros:

I like location, that fits my needs perfectly. A room was spacious and very clean, with comfortable bed. All restaurants and stores were walking distance. Very happy with the stay.

Cons:

Nothing.

2026-04-21 via Nuitee
A
Ahmed solo_traveller us
1
Cons:

The service.

2026-04-16 via Nuitee