Baymont by Wyndham Cincinnati Sharonville

Hotels
•
Baymont Inn & Suites
5.2 (456 reviews)
10900 Crowne Pointe Drive , Cincinnati , US
+1 513-401-8750

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location
Affordable price / good value
Breakfast selection
Occasional friendly staff
Cons:
Poor cleanliness (mold, stained/bloody sheets, smoking odor)
Rude/unaccommodating staff and service failures
Outdated rooms and maintenance issues (peeling paint, broken fixtures, slow elevator)
Safety concerns and reported injury

Categories

Cleanliness
2
Multiple reviews cite filthy conditions: mold on ceilings, stained/bloody sheets, unclean mini-fridge, trash not collected and pervasive smoke odor — overall very poor cleanliness.
Service
3.5
Several guests report rude, unaccommodating staff (refused refunds, towel limits, hostile interactions); a few mentions of friendly staff exist but do not outweigh negative reports.
Location
9.5
Consistently praised for a convenient location near the highway and central spots; however some guests noted noise from other guests outside at night.
Room Quality
2.5
Rooms described as outdated with peeling paint, stained/moldy bathtubs, slow elevators, noisy AC, broken fixtures and safety hazards — poor room condition.
Amenities
6.1
Breakfast selection is frequently praised but other amenity issues reported (missing towels/soap dish/shower curtain, unclean mini-fridge, elevator problems) — mixed.
Value for Money
8
Multiple guests note the price is affordable or cheaper via hotel than app; value perceived positively despite condition issues.
Food and Beverage
7
Breakfast frequently described as good with varied selection, though specific quality issues (old waffle syrup) were mentioned.
Overall Experience
3
Overall experience is predominantly negative: safety concerns, cleanliness and service failures, and at least one reported injury; some positives for price and location do not offset major issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Heated Indoor Pool
Experience relaxation and fun in our heated indoor pool at Baymont by Wyndham Cincinnati Sharonville. Take a refreshing dip or simply unwind by the poolside.

Spacious Guest Rooms
Our hotel offers spacious guest rooms equipped with modern amenities such as free WiFi, cable TV, work desk, seating area, coffee maker, and hairdryer. Upgrade to a room with a comfortable sofa for added luxury.

Convenient Location
Located just 16 km from Cincinnati Zoo and in close proximity to attractions like Kings Island Amusement Park and Newport Aquarium, Baymont by Wyndham Cincinnati Sharonville is the perfect choice for your Ohio getaway.

Book your stay now and indulge in comfort and convenience at our hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

5.2
Based on 456 reviews
Cleanliness: 2
Service: 3.5
Location: 9.5
Room Quality: 2.5
Amenities: 6.1
Value for Money: 8
Food and Beverage: 7
Overall Experience: 3
P
Proon • solo_traveller • us
10
2026-10-31 • via Nuitee
Y
YUMORRIA • couple • us
1
Do NOT Book nor Stay
Pros:

I arrived at the property and was concerned for my safety. It had people hanging all outside. I requested a refund and didn't stay at the property. Of course they did not refund my money and the manager was very nasty and rude. It was so unsafe that although they didn't refund I still left.

Cons:

The manager attitude and cleanliness.

2026-10-27 • via Nuitee
E
Edna • family_with_children • us
8
Pros:

Clean rooms

Cons:

Nothing.

2026-10-26 • via Nuitee
E
Erica • family_with_children • us
8
Price was affordable, older building needs upgraded, and not being allowed to take breakfast to room I found unacceptabl
Pros:

The location. Adjourning rooms.

Cons:

The building could use an upgrade, only one elevator worked that was very slow, and mold was on the ceiling in my bathroom. The lamp between the beds and chargers did not work.

2026-10-26 • via Nuitee
S
Sharisse • couple • us
7
2026-10-25 • via Nuitee
A
Austin • couple • us
1
I won’t be back to this hotel
Pros:

It was convenient location

Cons:

Fourth floor smelled like an ashtray and cigarette smoke and had to be moved . The waffle syrup was old and looked like motor oil . Our second room didn’t have working ac .

2026-10-24 • via Nuitee
G
Gomez • family_with_children • us
4
Never Again
Pros:

Location.

Cons:

Very outdated, bathtub was stained and moldy, paint was peeling, the elevator extremely slow. Their AC was very noisy. Their price was US20.00 cheaper at the hotel vs the app. Other guest were seating outside with chairs and playing loud music until midnight.

2026-10-24 • via Nuitee
T
Tiffany • solo_traveller • us
6
For convenience it was ok but definitely need to train staff on cleaning the rooms
Pros:

Decent location

Cons:

The room reeked of smoke, needed upgrading, ceiling stuff falling off, the mini fridge was not cleaned from last guests….

2026-10-19 • via Nuitee
J
Janet • couple • us
10
2026-10-18 • via Nuitee
T
tom • extended_group • us
5
Pros:

Breakfast had a good selection.

Cons:

No shower curtain or towels in the bathroom.
No soap dish or waste can in the bathroom.
Bed was very high and very hard to get into.
TV had no guide or instructions.

2026-10-15 • via Nuitee
C
CA • solo_traveller • us
7
2026-10-15 • via Nuitee
J
Janson • solo_traveller • us
2
2026-10-13 • via Nuitee
M
Morgan • family_with_children • us
1
Completely unacceptable
Pros:

Nothing at all

Cons:

Staff was extremely rude would not allow more than two towels and two wash bags per room had to exchange if you wanted clean towels, but it was myself and two children so I needed it three towels and three wash towels and they would not accommodate my sheets were filthy and had blood on them but yet they were refused to change them. No housekeeping was done the entire day and I have a one-year-old in diapers in my room the trash was not picked up and I had to take it out myself. The toilet seat had not one screw in it so when my daughter got to the restroom, the entire seat slipped off where she fell and injured her back between the toilet in the sink area. I reported to staff, and they were very nasty, but then apologized and fixed the sink after I recorded to them that I would be taking my daughter in to be seen by session because her back hurts and she is bruised. I have pictures and videos. I’ve even recorded staff apologizing for what happened and also fixing the sink. I have pictures of the broken seat as well as where my daughter injured Herself and still believe that I will be taking legal action because my daughter has to be seen by a chiropractor to ensure there is no further injury to her spine as this was a very hard and narrow so this was not at all a good stay and I will be seeking legal advice

2026-10-13 • via Nuitee
C
Cody • family_with_children • us
6
Over all okay stay
Pros:

Great price
Amazing breakfast
Friendly staff

Cons:

Beds were very uncomfortable
Tub leaked entire night

2026-10-12 • via Nuitee
T
Tammie • couple • us
1
Terrible stay. They do not sufficiently clean the facility as a whole or the rooms. Housekeeping doesn’t clean the rooms
Pros:

Location right next to the highway

Cons:

Room was not clean. Ceiling moldy and paint peeling. Room smelled like wet dog. Everything was dirty. They wouldn’t give us a new room.

2026-10-08 • via Nuitee
A
Andrew • couple • us
1
Pros:

Nothing

Cons:

Everything

2026-10-07 • via Nuitee
E
Erica • couple • us
2
Pros:

Location was great!

Cons:

Elevator got stuck, they requested no one called 911

2026-09-18 • via Nuitee
L
Leslie • solo_traveller • us
10
2026-09-16 • via Nuitee
S
Slaughterbeck • solo_traveller • us
1
Deplorable conditions, rude manager.
Pros:

I thought the staff were being nice, until they turned when I asked for a refund.

Cons:

The first room had visible mold around the ceiling, the second room was leaking water above the bed, it was soaked. They offered us the suite, when we got to the room it still hadn't been cleaned! Deplorable, simply deplorable.

2026-09-14 • via Nuitee
T
Turner • solo_traveller • us
1
No way in hell would i stay again as we didnt
Pros:

The location to the sharonsville convention center

Cons:

Checked In . Hallways smelled of bug spray and over heating dryers. When in the roo..upon checking the bee we found bedbugs remains and themselves on the corner of the bed . We immediately went to the front desk , they said no other king rooms available. I looked at the wife and asked for a refund and headed back home which was a 2 hour drive north .

2026-09-14 • via Nuitee