Sure Hotel by Best Western Muenchen Hauptbahnhof

Hotels
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Sure Hotel by Best Western
7.3 (6736 reviews)
Arnulfstrasse 12 , Munich , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Room Quality
Noise

Categories

Cleanliness
6.51
Comments about room cleanliness show some concerns, with mentions of mold and dated rooms.
Service
7.98
General sentiment indicates that service is satisfactory and standard for this hotel tier.
Location
9.02
Multiple reviews highlight the hotel's great location near the central train station.
Room Quality
6.47
Negative comments about noise, size, and outdated conditions of the rooms.
Amenities
7
Facilities received mixed reviews, with some stating they're not great.
Value for Money
7.46
Value assessed as reasonable given location, though some consider it expensive for what it offers.
Food and Beverage
7.01
Breakfast was generally praised, but some wanted more variety.
Overall Experience
6.98
Overall sentiment is mixed; suitable for short stays but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 16:04

Property Description

Convenient Location and Transportation

Directly opposite Munich Central Station, the Sure Hotel by Best Western München Hauptbahnhof offers easy access to tram, train, and tourist bus connections, making it a perfect choice for travelers looking for convenience.

Comfortable Accommodation and Dining

The hotel provides quiet rooms with a simple, comfortable design, cable TV, and private bathrooms. Guests can start their day with a freshly prepared breakfast buffet and enjoy meals in the bright restaurant with ceiling-high windows.

Proximity to Attractions and Services

Located just a 3-minute walk from Munich's main shopping district and a short stroll to the Theresienwiesen Oktoberfest grounds, guests can easily explore the city. The 24-hour reception is always ready to assist, offering packed lunches for day trips and ensuring a pleasant stay in Munich.

Book your stay at Sure Hotel by Best Western Muenchen Hauptbahnhof for a convenient and comfortable experience in Munich.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MUC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.3
Based on 6736 reviews
Cleanliness: 6.51
Service: 7.98
Location: 9.02
Room Quality: 6.47
Amenities: 7
Value for Money: 7.46
Food and Beverage: 7.01
Overall Experience: 6.98
L
lorna Stephenson • solo_traveller • gb
10
Old but noce
Pros:

Its very close to all transport stations. The staff were absolutely amazing. Breakfast could have been better

Cons:

The hotel is old and needs improving. Not seen a shower tray and curtain set up in many years. It was very hot and no a/c in room. The fan didn't really help. The hotel is letting the staff down

2026-07-25 • via Nuitee
A
antje • family_with_children • de
5
2026-07-25 • via Nuitee
W
Watson • solo_traveller • nz
8
2026-07-24 • via Nuitee
O
Oliver • couple • de
6
2026-07-24 • via Nuitee
S
Sean • solo_traveller • nz
8
2026-07-24 • via Nuitee
A
Ann-Sophie • solo_traveller • au
8
Ideelt til et weekend ophold hvor man har brug for at komme hurtigt og nemt rundt. Rart og godt.
Pros:

Rigtig god beliggenhed, venligt personale, rent værelse med blød seng, badekar og gratis kaffe. Der var overraskende stille i forhold til at det ligger ud til en stor vej. Utroligt centralt og lige ved transport muligheder.

Cons:

Morgenmaden var forfærdelig. Utroligt dårligt udvalg og ikke specielt velsmagende.

2026-07-23 • via Nuitee
S
Sybille • solo_traveller • de
6
Pros:

Kurzer Weg zum Bahnhof.

Cons:

Zimmer klein und stickig ! Extrem laut, durch Straßenlärm.kommt eine Straßenbahn waclelt das ganze Haus, an schlafen nicht zu denken!

2026-07-23 • via Nuitee
M
Marianne • solo_traveller • at
8
Pros:

Lage perfekt

Cons:

Lärm von draußen auch in der Nacht

2026-07-23 • via Nuitee
B
Beate • solo_traveller • de
9
2026-07-23 • via Nuitee
M
Marcelo GM Reis • solo_traveller • br
10
Pros:

Localização

Cons:

Nada

2026-07-23 • via Nuitee
W
Walter • solo_traveller • fr
7
Kurztrip mit einer Übernachtung in München
Pros:

Zentral Nähe Hauptbahnhof und Anschluss öffentliche Verkehrsmittel. Unkompliziertes Ein- und Aus-Checken. Einfache aber funktionelle Ausstattung

Cons:

Zimmer relativ laut, da direkt an der Arnulfstr. gelegen. Fenster geschlossen, zu warm, geöffnet zu laut.

2026-07-23 • via Nuitee
S
Sorin Horia • solo_traveller • ro
9
Ich werde bestimmt wiederkommen
Pros:

Alles war ok für ein Business Timmer

Cons:

Nichts zu beanstanden

2026-07-23 • via Nuitee
M
Marcelo GM Reis • solo_traveller • br
10
Excelente custo/benefício
Pros:

Localização

Cons:

Nada

2026-07-23 • via Nuitee
S
Steffen • couple • de
8
Guter Aufenthalt. Freundliches Personal. Tolles Wetter. Keine Kritik.
Pros:

Freundliches engagiertes Personal. Auch die Reiningungskräfte. Lage optimal im Zentrum von München. Wir haben woanders gefrühstückt.

Cons:

Das Warmwasser am Waschbecken ging nicht. War kein Problem wegen der Dusche direkt neben dran.

2026-07-22 • via Nuitee
B
Badriamatjo • solo_traveller • be
8
Pros:

Situé juste en face de la gare donc très pratique. On peut rejoindre Marienplatz à pieds (18 min) ou prendre le métro qui est à deux minutes

Cons:

Le personnel est correct mais un peux froid...
La chambre, la literie et le petit déjeuner étaient correcte

2026-07-22 • via Nuitee
A
Aitor • solo_traveller • es
8
2026-07-22 • via Nuitee
L
Lucía • couple • es
9
Vacsciones en Munich
Pros:

Ubicación inmejorable

Cons:

Las camas eran muy incómodas

2026-07-22 • via Nuitee
S
Steluta • solo_traveller • ro
9
Hotel bun
Pros:

Locația este superba. Ești aproape de gara, metrou, transport, autogara la 8 min. de mers pe jos. Hotel liniștit, pat de 140 cm pentru single, prosoape curate. Un ventilator a fost un bonus binevenit.

Cons:

Lipsa unui minibar, mai ales vara.

2026-07-21 • via Nuitee
N
Nino • solo_traveller • ge
6
2026-07-21 • via Nuitee
İlker • family_with_children • tr
5
Pros:

Konumu

Cons:

Oda konforu kötü, boyutu küçük ve odadaki imkanlar kötü

2026-07-21 • via Nuitee