Sure Hotel by Best Western Muenchen Hauptbahnhof

Hotels
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Sure Hotel by Best Western
7.3 (6657 reviews)
Arnulfstrasse 12 , Munich , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Room Quality
Noise

Categories

Cleanliness
6.51
Comments about room cleanliness show some concerns, with mentions of mold and dated rooms.
Service
7.98
General sentiment indicates that service is satisfactory and standard for this hotel tier.
Location
9.02
Multiple reviews highlight the hotel's great location near the central train station.
Room Quality
6.47
Negative comments about noise, size, and outdated conditions of the rooms.
Amenities
7
Facilities received mixed reviews, with some stating they're not great.
Value for Money
7.46
Value assessed as reasonable given location, though some consider it expensive for what it offers.
Food and Beverage
7.01
Breakfast was generally praised, but some wanted more variety.
Overall Experience
6.98
Overall sentiment is mixed; suitable for short stays but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 16:04

Property Description

Convenient Location and Transportation

Directly opposite Munich Central Station, the Sure Hotel by Best Western München Hauptbahnhof offers easy access to tram, train, and tourist bus connections, making it a perfect choice for travelers looking for convenience.

Comfortable Accommodation and Dining

The hotel provides quiet rooms with a simple, comfortable design, cable TV, and private bathrooms. Guests can start their day with a freshly prepared breakfast buffet and enjoy meals in the bright restaurant with ceiling-high windows.

Proximity to Attractions and Services

Located just a 3-minute walk from Munich's main shopping district and a short stroll to the Theresienwiesen Oktoberfest grounds, guests can easily explore the city. The 24-hour reception is always ready to assist, offering packed lunches for day trips and ensuring a pleasant stay in Munich.

Book your stay at Sure Hotel by Best Western Muenchen Hauptbahnhof for a convenient and comfortable experience in Munich.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MUC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.3
Based on 6657 reviews
Cleanliness: 6.51
Service: 7.98
Location: 9.02
Room Quality: 6.47
Amenities: 7
Value for Money: 7.46
Food and Beverage: 7.01
Overall Experience: 6.98
J
Jade • solo_traveller • gb
6
2026-07-04 • via Nuitee
J
Johannes • solo_traveller • se
7
2026-07-04 • via Nuitee
T
Tim • couple • de
8
2026-07-03 • via Nuitee
O
Oyunsuvd • couple • mn
7
Pros:

Location

Cons:

Too much noisy, hot, no airconditioner,

2026-07-03 • via Nuitee
J
Jess • couple • dk
8
Pros:

Super clean well located if you need to be near the main train station. Excellent value for money!

Cons:

No air-conditioning and it’s in a noisy area (very understandable) so just be aware if you’re staying during the summer time

2026-07-03 • via Nuitee
I
Idris • solo_traveller • de
9
2026-07-03 • via Nuitee
B
Belinda • family_with_children • gb
10
2026-07-03 • via Nuitee
N
nedim • family_with_children • tr
1
Cons:

Şimdiye kadar gecelediğim en kötü olanakları olan bir hoteldi. Giysi koyacak rafı bile olmayan bir hotel!

2026-07-03 • via Nuitee
H
Hans-Jörg • family_with_children • de
10
Das Hotel wählen wir nicht wieder
Pros:

Nicht viel

Cons:

Enorme Lautstärke - offenes Fenster unmöglich und damit sehr schlechter Schlaf

2026-07-03 • via Nuitee
F
FUMIKO • couple • jp
4
落ち着かなかった
Pros:

駅の目の前､ホテルのすぐ隣が駅にS線に入る階段あり。

Cons:

冷房､電気ポット､冷蔵庫､何もなし、　

2026-07-03 • via Nuitee
T
Torsten • couple • de
8
2026-07-03 • via Nuitee
S
Siegmund • couple • de
5
Besser als draussen schlafen
Pros:

Lage

Cons:

Kleines zimmer, schlechte kaum kühlende klimaanlage

2026-07-03 • via Nuitee
C
Christian • solo_traveller • at
5
Pros:

Zimmer war sehr sauber, Rezeption war sehr freundlich

Cons:

Das Zimmer war extrem heiß und die vorhandene Klimaanlage funktionierte nicht wirklich.

2026-07-02 • via Nuitee
F
FRANCISCO JAVIER • family_with_children • es
5
2026-07-02 • via Nuitee
M
Mari • solo_traveller • jp
1
良くない
Pros:

空港までのバス停が、目の前

Cons:

空調、冷蔵庫がない　古い　扉も開けにくい
対応も悪い

2026-07-02 • via Nuitee
C
Cihan • solo_traveller • tr
1
Sure Hotel By Best Western Muenchen.
Pros:

Sadece girişteki Hanımefendi destek olmak için elinden geleni yaptı. Fakat otel gerçekten çok kötü. Buzdolabı yok klima yok odalar havasız,dar iptal etmek istedik, iptal etmediler.

Cons:

Otel gerçekten çok kötü. Klima yok. Buzdolabı yok. Pahalı. Odalar dar, havasız. 6 gün kaldık. İptal etmek istedik iptal etmediler. Paramızı iade edemezlermiş. Booking üzerinden iptal edelim dedik, üzgünüz dediniz iptal etmediniz. Çok ciddi mağdur olduk. Kesinlikle tavsiye etmiyorum.

2026-07-02 • via Nuitee
D
Diana • couple • gb
8
Pros:

Good location for station

2026-07-02 • via Nuitee
T
TT • solo_traveller • pt
10
2026-07-02 • via Nuitee
Y
Yang • family_with_children • si
8
2026-07-02 • via Nuitee
C
CD • couple • de
5
2026-07-01 • via Nuitee