Hampton Inn Toledo-South/Maumee

Hotels
Hampton Inn
8.8 (509 reviews)
1409 Reynolds Road , Maumee , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Inconvenient breakfast options

Categories

Cleanliness
7.76
Some cleanliness issues mentioned, including dirty rags and bathroom door not closing properly.
Service
9.73
Positive sentiment about staff being helpful and friendly during the stay.
Location
9.77
Location was praised for convenience and accessibility to restaurants and gas stations.
Room Quality
8.22
Room comfort varies; some issues noted with beds and facilities.
Amenities
8.75
Amenities received good feedback, though breakfast options could improve.
Value for Money
8.71
Some guests felt it was overpriced for the offerings.
Food and Beverage
8.76
Breakfast options varied in sentiment; generally positive but with room for improvement.
Overall Experience
8.73
General positive experiences reported with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:00

Property Description

Luxurious Amenities

Hampton Inn Toledo-South/Maumee offers a range of luxurious amenities including a seasonal outdoor pool, indoor pool, fitness centre, and shared lounge. Guests can also unwind in the hot tub after a day of activities.

Convenient Facilities

The hotel provides a business centre, vending machines with snacks and drinks, and a helpful reception desk for guests to navigate the area easily. Stay connected with free WiFi and enjoy the convenience of having a flat-screen TV and a desk in each room.

Prime Location

Located near popular attractions such as Toledo Zoo and Toledo Botanical Garden, Hampton Inn Toledo-South/Maumee is the perfect choice for travelers seeking comfort and convenience. Book now for a memorable stay in Maumee!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TOL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 22.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 509 reviews
Cleanliness: 7.76
Service: 9.73
Location: 9.77
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
T
Thomas couple us
1
Over priced room for one night, loud slamming of doors,hearing people through the walls.
Pros:

Good location for the concert we came into town for.

Cons:

How loud it was from our room being close to the entryway. People kept slamming their doors and disrupting my sleep. The hot tub wasn't available but when I called to book my room they said it would be up an running. Not satisfied with my stay at all.

2026-04-18 via Nuitee
S
Samuel couple us
7
The room was small but adequate.
Pros:

Pretty standard. Nothing looked particularly good.

Cons:

Booking dot com needs to verify its claims to features. I primarily chose this hotel because booking dot com said it had an ev charger available. It did not. This isn’t the first time this has happened to me. If you want me to continue to use booking you need to fix this.

2026-04-16 via Nuitee
S
Sarah Kay solo_traveller us
9
2026-04-12 via Nuitee
T
Tod couple us
3
My stay was very disappointing and I will not return to this hotel and I will not recommend it to anyone.
Pros:

The bed and pillows were very comfortable

Cons:

Dirty and matted hallway carpets. Dirty hallway windows. At 3:30-4:00 check in there were dirty cleaning carts left in the hallway as well as large bins filled with garbage bags left in a couple of the hallways. There was a strong smell of what I think was cleaning products. It was not a pleasant smell and it permeated the common areas. The king size room was very small and the bathroom had a barn style sliding door that would not stay closed. The veneer on the bathroom countertop and drawers was chipped and peeling as well as the nightstands by the bed.
The hotel laundry room doors were left open where I could see all the dirty laundry along with the odors and noise that could have been prevented by having the door closed.
It was definitely one of the worst places I have stayed. I was truly expecting much better as it had a very good rating, after staying the night I have no idea how it received a high rating.

2026-04-12 via Nuitee
B
Barbara couple us
10
Great facilities and even better staff
Pros:

Very close to Stranahan theater, which was the reason for our visit. William was wonderful. The room was very clean. I wish the hot tub was hotter but it was still relaxing!

2026-04-05 via Nuitee
B
Brittany family_with_children us
4
2026-03-31 via Nuitee
K
Karron couple us
4
Hotel needs maintenance and staff needs better attitude
Pros:

The bed was clean and free of bugs

Cons:

The hot tub was down and it was one of the only reasons I booked the hotel and the front desk staff seemed a little racist. The carpenter in our room seemed like it needed cleaning and the curtains had stains on them.

2026-03-23 via Nuitee
S
Samantha couple us
8
Pros:

Location was great! Proximal to grocery/shopping.

Cons:

The hot tub was down. And the “heated” pool was a tad chilly

2026-03-16 via Nuitee
K
Kiara solo_traveller us
9
2026-03-13 via Nuitee
M
Mark couple us
10
Pros:

Staff was extremely helpful and friendly. Especially front desk. Housekeeping staff was very nice as well.

Cons:

To emphasize I feel this was nobody's fault! The desk chair in our room 207 was extremely sticky on the outside of the one side. I did report it. Hopefully it was cleaned.

2026-03-09 via Nuitee
A
Amanda family_with_children us
7
Stay was alright would have been better if all amenities were working
Pros:

Property was nice and close to where we needed to be. Would have been nicer had we known the hot tub had been down for at least a month

Cons:

Book this hotel for the hot tub and it was broken and had been down for about a month

2026-03-09 via Nuitee
B
Brittany couple us
8
2026-03-09 via Nuitee
M
Margaret solo_traveller us
9
Cons:

Hot tub is broken and has been for quite some time

2026-02-27 via Nuitee
K
Kelli couple us
9
Cons:

The hot tub was out of order.

2026-02-12 via Nuitee
A
Angela family_with_children us
4
I wish the property would have done something about the situation because we could have chosen any hotel but, decided on
Pros:

It was clean and cozy

Cons:

I was misled on the amenities. I called ahead to make sure specifically that the hot tub were in service. If not, no big deal, I would have chosen a different hotel. I was informed that it was. Upon our arrival and after payment was received, we found that not to be true. That was the only reason we booked, because I needed that relaxation.

2026-01-25 via Nuitee
T
Timothy family_with_children us
10
2026-01-20 via Nuitee
M
Maricia couple us
10
2026-01-19 via Nuitee
T
Timothy family_with_children us
8
Pros:

The woman who serves breakfast is amazing great customer service skills

Cons:

Price changed and the hallways were extremely hot

2026-01-19 via Nuitee
S
Susan couple us
9
After a long day of driving, it was great to sign in and relax .
Pros:

Breakfast was really good , the new toasted was an unexpected treat, much faster than the old on

Cons:

Our room felt damp, possibly because we were close to the pool

2026-01-19 via Nuitee
L
Laibin solo_traveller us
9
2026-01-19 via Nuitee