Quality Inn & Suites North Little Rock

Hotels
•
Quality Inn
5.6 (260 reviews)
500 West 29th Street , North Little Rock , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly/helpful staff mentioned in multiple reviews
Beds described as very comfortable by several guests
Some reports of clean rooms and an adequate breakfast
Convenient location for quick exits (for at least one guest)
Occasional fully positive stays ('Everything was awesome')
Cons:
Serious cleanliness issues: ants at breakfast, roaches in rooms, hair on washcloths, stained sheets, dirty socks
Maintenance failures: clogged toilets, TV/AC broken, treadmill not working
Amenities unreliable: towels not restocked, water jug empty, limited/poor breakfast selection
Front desk/service inconsistencies: rude or unhelpful staff and unresponsive management in some cases
Reports of theft from vehicle and lack of concern from staff
Unexpected charges and refunds not issued ($50 security deposit complaint)

Categories

Cleanliness
2.5
Multiple reports of ants at breakfast, roaches (dead and alive) in rooms, hair on washcloths, dirty socks and stained sheets — overall cleanliness is very poor.
Service
8
Mixed but leaning positive: several mentions of kind or helpful front-desk staff and people who tried to help, though there are also reports of rude staff and unresponsive management; overall service is relatively strong compared with other issues.
Location
6.5
Mixed feedback: some guests found the location convenient (easy to get out of town), while others described the area/property as run down or 'not great'.
Room Quality
5
Mixed room quality: comfy beds noted by several guests but also clogged toilets, broken TV/AC in some rooms, stained sheets and initial rooms not cleaned; overall average room quality with notable failures.
Amenities
5
Amenities are inconsistent: fitness center and treadmill problems, towels/water not restocked, limited breakfast spread and issues at breakfast (ants); some basic amenities present but unreliable.
Value for Money
5.5
Mixed value: several guests felt it was not worth the price (wrong beds, extra charges), while others mentioned bed comfort and price made it acceptable — overall slightly below-to-around expected value.
Food and Beverage
5.8
Breakfast opinions vary from 'adequate' to poor — limited selection (waffle maker, few items), hygiene issues (ants) reported; overall slightly below average but not uniformly terrible.
Overall Experience
6.5
Overall mixed experience: several strongly negative stays with cleanliness and maintenance problems, but intermittent positive notes (friendly staff, comfy beds, an 'awesome stay' report) yield a moderately mixed overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Convenient Location
Situated just off Interstate 40, the Quality Inn and Suites in North Little Rock, AR provides easy access to top attractions like the Alltel Arena and the Arkansas Statehouse. Explore the nearby Clinton Presidential Library, Burns Park, and The Old Mill during your stay.

Amenities Galore
Guests can unwind in the seasonal outdoor pool, utilize the Business Center and meeting room, or stay active in the exercise room. Enjoy complimentary perks such as a hot breakfast, wireless Internet, newspaper on weekdays, and coffee. Each room is equipped with modern conveniences like a flat-screen TV, coffee maker, microwave, and refrigerator.

Pet-Friendly Accommodations
Bring your furry companions along for a fee and make the most of your stay at this welcoming hotel in North Little Rock, AR.

Book your stay at Quality Inn and Suites for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Guest Reviews

5.6
Based on 260 reviews
Cleanliness: 2.5
Service: 8
Location: 6.5
Room Quality: 5
Amenities: 5
Value for Money: 5.5
Food and Beverage: 5.8
Overall Experience: 6.5
L
Lance • solo_traveller • us
1
2026-10-29 • via Nuitee
D
Dallas • extended_group • us
1
2026-10-14 • via Nuitee
K
Kendra • solo_traveller • us
7
Pros:

Breakfast was adequate. Staff was very kind friendly. The fitness center was okay. My room was clean and secure.

Cons:

The location of the hotel is not great. There were ants on the breakfast counter that I had to avoid. The treadmill in the fitness center was not working, and there were no hand towels or water in the water jug. That was ok, because I had my own water, but there was a place for dirty and clean towels that hadn't been restocked. When I went to wash my face with a wash cloth, though it looked clean, was covered in hair, which I then had to clean off my face. I probably wouldn't stay here again.

2026-09-16 • via Nuitee
K
Khushal • solo_traveller • ca
8
2026-09-15 • via Nuitee
W
Watson • solo_traveller • us
7
Pros:

Beds were sooooo comfy

Cons:

A lil rundown......but clean and neat, bathtub was clean.
Needed lightbulbs.....but every other one worked, lol
Not perfect, but bed comfort and price made up for it.

2026-09-11 • via Nuitee
S
Shrone • solo_traveller • us
1
2026-09-07 • via Nuitee
S
STANDINGWATER • solo_traveller • us
7
2026-09-03 • via Nuitee
M
Martina • solo_traveller • us
1
Would not recommend the hotel. Pictures are. Not accurately shown online
Pros:

The check in lady was nice and pleasant

Cons:

The bathroom light was flickering . Mentioned the front desk guy but nothing was done. We had to go to the front desk to get a new lightbulb and install ourselves. Also, the toilet got clogged and couldn't be fully fixed due to human waste coming up from the bath tub. Would not recommend.

2026-09-02 • via Nuitee
P
Pamela • solo_traveller • us
8
2026-08-29 • via Nuitee
L
Lacammy • couple • us
1
2026-08-28 • via Nuitee
P
Peterson • solo_traveller • us
2
Cons:

Things got took out of the back of my truck. Staff seemed not to care.

2026-08-11 • via Nuitee
L
Lasley • solo_traveller • us
1
I didn’t stay and never could reach management for a refund
Pros:

Was not at this property

Cons:

Was never at this property

2026-08-03 • via Nuitee
E
Eric • solo_traveller • us
1
Not worth the price, stay somewhere else
Pros:

The location was on the right side of town for me to get out quickly.

Cons:

The girl work the front desk was awful and rude, didn’t greet us when we walked in and maybe said 3 words to us. She gave us the room keys with the wrong numbers written on it, and then seemed bothered when we came back asking why we couldn’t get in our room. Sheets were stained. Shower wouldn’t drain, so we were unable to shower after our 7 hour drive. We paid extra for a king sized room and instead got two full sized beds. When I asked if there was any sort of credit or anything we may be able to get for the difference the girl looked at me as if I was stupid for even asking. The breakfast consisted of a waffle maker, juice machine that I wouldn’t trust, a couple yogurts and 2 muffins and slices of bread. We got to the breakfast 30 min after it started.

2026-07-19 • via Nuitee
K
Kenneth • couple • us
6
My stay was good. I just didn’t like the area. The hotel was in or the hotel appearance overall look like it was in ruin
Pros:

The room was clean

Cons:

I didn’t like the property it was run dow

2026-07-18 • via Nuitee
L
Lairry • couple • us
10
2026-07-03 • via Nuitee
J
Jusn • couple • us
5
2026-06-30 • via Nuitee
R
Robyn • couple • us
1
2026-06-27 • via Nuitee
K
Kymberly • couple • us
1
Pros:

I was charged a $50 security deposit and I haven’t been refunded although I was told I would in 3 days. I stayed there in May and wasn’t charged this.

Cons:

Advertise the $50 up charge

2026-06-27 • via Nuitee
L
Lori • solo_traveller • us
10
2026-06-15 • via Nuitee
U
Umberger • solo_traveller • us
10
2026-06-09 • via Nuitee