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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Terrace
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Family rooms
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Pets allowed
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Kid meals
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Outdoor furniture
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Shallow end
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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24-hour security
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Delivered food - securely covered
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Golfing on site
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Exercise/lap pool
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Secured parking
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Swimming nearby
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Charcoal grill
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Riverfront Location and Historic Charm
The Ponce St. Augustine Hotel offers a picturesque setting overlooking the San Sebastian River in the heart of the historic district. Just a stone's throw away from the iconic Castillo de San Marcos National Monument, immerse yourself in the rich history of the area.
Modern Amenities for Comfort
Each room is equipped with a cable TV, DVD player, refrigerator, microwave, and coffee-maker for your convenience. Stay connected with free WiFi and enjoy a comfortable stay with air-conditioning, ironing facilities, and a private bathroom with a hairdryer.
Convenience and Services
Take advantage of the business center, laundry facilities, and free parking during your stay. Our pet-friendly hotel also offers a 24-hour front desk for your convenience. Experience the best of Saint Augustine with easy access to the city center, attractions like the Alligator Farm and Zoo, and shopping at the Saint Augustine Outlets.
Book your stay at The Ponce St. Augustine Hotel for a memorable experience by the river!
Guests bringing a pet are kindly requested to call the hotel in advance, so that a pet-friendly room can be assigned.
When traveling with pets, please note that an extra charge of USD 25.00 per pet, per night applies. Please note that the property can only allow pets with a maximum weight of 30 pounds. The rooms Classic Suite and Executive Suite cannot accomodate pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Free private parking is possible on site (reservation is needed).
Location
Guest Reviews
Very clean, food was excellent and we loved the pool.
The property was nice. The staff
The property has a serious moisture issue., Mold and mildew. We were advised to keep the air conditioning between 66 and 70 in order for the room to remain dry. We woke up one day with the floor, soaking wet because apparently the dehumidifier was filled and needed empty. We moved from one room to the other because the first room had an odor of mildew in it that my sister recognized immediately.
Amazing staff, beautiful view and pool, delicious food ❤️
Excellant staff always nice and helpful. Pool area nice and clean Loved the fresh coffee and tables off the lobby. The room had all the things needed shampoo all bath items hair dryer
The floor in the room was tile thats fine but they need a good cleaning some of the outside walkways need to be pressured cleaned
Room smelled like a crime scene clean up...bleach....phone did not work.
My money back
The location was great. The pool area was nice and inviting. The room was comfortable, and the restaurant was very good.
Good staff
Nothing
Location. Close to a lot of stuff easy to get places
The bed.!!!! the headboard was not attached to the frame headboard kept banging around hitting the wall
The rooms were very organized.
Everything
Nothing
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