Hyatt Regency Sacramento

I wasn't sure what to expect, but my 5 night stay was an absolute joy. The location was terrific - our room had a view of the Capitol dome, and we were able to walk to a number of restaurants in the area, as well as walk around the lush park on the Capitol grounds. We also walked to the historic Old Sacramento area to spend a half day.
The Regency Club on the 12th floor was quiet and allowed for us to decompress after a long day, as well as enjoy a terrific breakfast and appetizers/snacks before dinner. The staff at the Club was attentive. Service was impeccable.
Housekeeping did a terrific job. Our room was clean and spacious.

I will definitely stay at the Hyatt Regency Sacramento again when I next come to town.

Great location Front Desk Staff room is nice size nice t.v. amazing walking distance to Capitol Building many restaurants nearby

Hotel was very clean and the room was comfortable. I really enjoyed walking into my room with the fireplace app being displayed on the television.

This hotel is starting to show signs of age, however still nice place to stay. The staff is excellent. Be aware, it can be very spendy. Also they charge for guest parking.

The rooms need upgrade , hotel looks great, service is awesome everything else is great , gym is great, can’t complain , great front desk

Patrick, Tyler ( club lounge), Lisle, Danielle, and Natalie for their excellent service. Patrick, Tyler ( club lounge), Lisle, Danielle, and Natalie for their excellent service.

I stayed here for a business trip, and while the location is easily one of the best in Sacramento for accessing the State Capitol, the experience was inconsistent.

The Highlights:
The service at Vines Cafe was a major bright spot. Jasmine at the front kiosk was incredibly sweet, friendly, and helpful during all three of my visits. The food is excellent with great dietary options. Additionally, my checkout was seamless and professional thanks to Divina, the Front Office Manager, who was a pleasure to work with.

The Lowlights:
Unfortunately, check-in was impersonal and disappointing. The agent made no eye contact, didn't use my name, and tried to upcharge me $25 for a higher floor, despite my colleague receiving a preferred room earlier that day. The room itself felt generic; the bath towels were small and "tired," and I was shocked that a hotel of this caliber still lacks USB-C ports in 2026. I also had to wait over 5 minutes for pool towels in the morning as the rack was empty.

Overall, a great spot for the location and the cafe, but the front-of-house consistency and room amenities need an update.

*generative AI was used to write this review

Excellent location for exploring Sacramento, lots of amenities within walking distance and the views are great from the Regency Lounge. Hotel was super communicative before, during, and after my stay. The staff were friendly and valet service was fast and efficient.

This hotel exceeded my expectations! The staff was so friendly and kind. They check in was a breeze. The room was immaculate. They had a big hair dryer, a magnifying make up mirror, all the comforts of home! The housekeeping staff was so friendly and kind. It was a great stay!

Decent hotel but getting old. Water damage in the ceiling above the shower. Mold on the ceiling as well. Needs to be updated, especially for the price. Bar is pretty good as is the service. Gym is good although located in a building next door. Breakfast is solid as is the service. Location is also pretty good. But the rooms badly need updating and the bed mattress was way beyond its time!

Amazing experience! The entire staff at this property is absolutely amazing. Great dining options, and within walking distance to other options around the city with a wonderful park across the street.

Great place, centrally located with lots of options in restaurants and bars, great customer service, attentive and very clean and quiet. Felt very safe.

Excellent hotel. Efficient staff. Very clean. I highly recommend. The only suggestion I have is Google maps has you turning a block early and a left turn is not allowed on L. But the hotel is very good.

Husband and I watched a concert and ended up staying here for the night. Felt unsafe when I checked in around 11 pm. A creepy guy who also checked-in after me, complimented me, then waited for me at the elevator. He probably thought I was by myself. Nothing bad happened as I was with my husband but yeah, I am not sure if I’d ever book a hotel reservation here again.
Unfortunately, we stayed while the State Capitol Bldg is under construction so view is unpleasant. A lowly Discoverist; no room upgrade received.

Nice. Good location. Easy walk around town. Close to Golden one Center. Nice skyline views. Nice bar area. Really good fitness center, however not attached to hotel. Plenty of parking if you chose not to use Valet. Steps to the convention center.

Clean and amazing facility, great gym, super friendly staff, and parking was very available with charging stations available during my entire stay

Arrived at the hotel with our belongings and checked into our room, only to find out the next day my coat was missing. Spoke to the hotel staff and they were not concerned and actually made me feel like I was bothering them when I let them know it went missing from my room. I have had to continually follow up and they have not tried to make good of anything. Very frustrating.

Stayed for the CASMEC conference. A very decent conference hotel, surprisingly quiet even though big events are going on. Shout-outs to Carrie, who provided great customer service at the front desk, and the valet personnel as well. Generally, the staff were courteous and helpful. As a Cat 3 Hyatt hotel, it exceeds my expectations with great service.

The evening lounge has two hot foods (skewers and fried dumplings), charcuteries, desserts, and fruits. Breakfast was somewhat similar, limited, but okay. Over the weekend, I visited the evening lounge 30mins before closing, and there were only desserts available. Lounge guests can have breakfast buffet at the Vines restaurant on weekends.

The Hotel itself was excellent. I used the hotel parking lot for $25.00 per night. My car had two doors of my car scratched by a car that parked next to me overnight. I advised the front desk and they gave me the parking lot manager’s phone number. I hoped to get a copy of their camera film to identify who hit my car. After calling several times, the parking manager never would never answer my call or call me back.
I am now out my insurance deductible to have my car repaired.

I would use the valet or park at their top floor

Perfect location to go to Golden 1 Center for NBA Sacramento King's game.
We were there for my husband's birthday and we went to watch King's game on the same day. The front desk specialist was very nice and welcomed us. The room was clean and quiet. We received a birthday cake from the hotel as a warm welcome! I was very surprised which added a positive satisfaction towards this trip staying with Hyatt Regency Sacramento. I will come agai next time.