Courtyard Syracuse Carrier Circle

Hotels
Courtyard by Marriott
8 (257 reviews)
6415 Yorktown Circle , East Syracuse , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable room.
Great location off I-90.
Cons:
Staff was rude and unprofessional.
Hotel was grossly overpriced.

Categories

Cleanliness
7.89
The fruit was moldy; overall cleanliness of some areas was questionable.
Service
6.86
Staff was reported as rude and unprofessional, leading to poor service experiences.
Location
9.9
Great location off I-90, providing convenience for access.
Room Quality
8.35
Room was clean and comfortable, though noise insulation could be improved.
Amenities
7.38
Hotel was understaffed, impacting the amenities offered to guests.
Value for Money
6.84
Considered grossly overpriced, especially during local events.
Food and Beverage
7.89
Free breakfast was initially not free; staff struggled with service.
Overall Experience
8.86
Overall experience was average; various issues impacted stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:45

Property Description

Convenient Location and Amenities

This Carrier Circle hotel is strategically situated just 8 miles from the Carousel Center Mall, offering easy access to shopping and entertainment options. Guests can enjoy the convenience of an indoor pool and a well-equipped gym with cardio machines during their stay. Free Wi-Fi and on-site parking further enhance the overall experience.

Comfortable Rooms and Dining Options

Each guest room at Courtyard Syracuse Carrier Circle is designed for comfort and productivity, featuring a spacious work desk with an ergonomic chair. The rooms are also equipped with essential amenities such as a coffee machine, hairdryer, and ironing facilities. Guests can start their day with a delicious breakfast at The Bistro and unwind with evening cocktails.

Business-Friendly Services and Nearby Attractions

For business travelers, the hotel offers a business library with complimentary fax, copy services, and computer access. Additionally, guests can take advantage of express check-out for added convenience. Explore nearby attractions like the Museum of Science & Technology and the Rosamond Gifford Zoo, both just a short drive away. Book your stay at Courtyard Carrier Circle for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYR

Location

Guest Reviews

8
Based on 257 reviews
Cleanliness: 7.89
Service: 6.86
Location: 9.9
Room Quality: 8.35
Amenities: 7.38
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 8.86
D
Diane family_with_children us
10
2026-08-09 via Nuitee
S
Shaniqua couple us
10
Nothing to complain about
Pros:

Very clean room

Cons:

It was under construction but still a good hotel

2026-08-03 via Nuitee
T
Tameka solo_traveller us
3
Pros:

The bed was comfortable and enjoyed the patio

Cons:

I didn't like the fact that we was denied a POOL key two days in a row. Was told "They was all giving out and that they was sorry. Also the breakfast was only donuts and pastries for the price of the room for three days. Just an inconvenience of a stay would not recommend to anyone

2026-07-15 via Nuitee
K
Karen family_with_children us
10
We would definitely stay again.
Pros:

Raven at the front desk is amazing!! She was so helpful to us many times! She is friendly, funny and very professional.
Rooms were spotless and smelled amazing.
Despite the construction, the grounds are beautiful.

Cons:

I thought the restaurant was going to be full service. Short hours and very limited menu. Loved having a Starbucks there.
No hot tub as pictured in advertisement.

2026-07-13 via Nuitee
T
Turning_in_circles Family
6
Standards Shmandards. Just so-so
Pros:

When did they decide to not bother with art on the walls? Walls so thin the toddler speaking in a normal voice could be plainly heard?

No decaf in the room or in the lobby?

"A la carte" breakfast ($15 for 2 eggs).

So, shower was hot, parking available, front desk manned, the basics were met. But is this the new Courtyard Marriott? Marriott? I'm not impressed.

2026-07-12 via Tripadvisor
Q
Quenisha solo_traveller us
8
2026-06-28 via Nuitee
D
Danielle family_with_children us
10
2026-06-24 via Nuitee
solo_traveller us
5
2026-05-25 via Nuitee
A
Audrey solo_traveller us
10
Front desk employee acted like I was taking up her time when I asked about where I should park for best entrance.
Pros:

Room was clean

Cons:

They were remodeling so parking was hard

2026-05-11 via Nuitee
D
David solo_traveller us
9
Comfortable
Pros:

Very clean and friendly

2026-04-20 via Nuitee
K
Kelly family_with_children us
6
2026-04-05 via Nuitee
8
863kaseya Couples
6
Gave us cheaper room then we paid for
Pros:

Paid for a suite but was given a regular room.

2026-03-17 via Tripadvisor
D
David couple us
5
Pros:

The room was spacious and comfortable. Would book again if construction was done.

Cons:

Construction. Had to go outside and around the hotel to do anything. Part of the day there was no water. Was not informed about the construction when booked and was given no discount. Breakfast not included; the on-site bistro’s prices were high and limited options.

2026-03-15 via Nuitee
H
henrietta couple us
3
Pros:

The fruit was moldy had to throw out staff was not friendly at all

Cons:

The staff was very rude and unprofessional

2025-12-18 via Nuitee
D
David solo_traveller us
7
2025-11-06 via Nuitee
O
orito887 Solo travel
4
Grossly overpriced because of local university event for a DUMP
Pros:

Desperately needs a renovation! I was charged double the rate booking through Marriot even though I’m a bonvoy member !!
As the hotel knows exactly when the local universities have events and purposely doubles and triples the hotels rates for the exact same dumpy room they my next door room neighbor who I could hear every word through the thin walls told me they paid!!!!

2025-11-01 via Tripadvisor
T
Terry couple us
10
Great location off I-90.
Pros:

It was very clean and neat.

Cons:

Nothing

2025-10-23 via Nuitee
R
Roshinda partner
10
Pros:

No issues during my stay...

2025-10-08 via Nuitee
F
Frank
8
Pros:

Good stay , I’m a regular guest.

2025-10-07 via Nuitee
G
George
10
Pros:

I enjoyed my stay and will definitely stay there again when I'm in town. Clean, convenient, and safe.

2025-10-06 via Nuitee