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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Pet basket
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Fire extinguishers
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Smoke alarms
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Key access
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Covered parking
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Garage
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Bicycle-friendly property
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Avant-Garde Design in Historic Plaza Santa Ana
Luxurious Rooms with High-Tech Amenities
Indulge in rooms equipped with audiovisual equipment, hydromassage showers, iPod docks, and adjustable lighting. Stay connected with free Wi-Fi and enjoy the convenience of UK and US plug sockets and a safety deposit box with a laptop charger.
Prime Location and Rooftop Bar
Located steps away from iconic landmarks like Puerta del Sol and renowned museums, ME Madrid Reina Victoria offers stunning views of Plaza del Angel and Plaza de Santa Ana. Unwind at the Radio Rooftop Bar with gastronomic delights and vibrant nightlife activities.
Gastronomic Delights at Ana La Santa
Savor Mediterranean cuisine with international flair at Ana La Santa restaurant. With room service available from 8 am to 12 am, your cravings are just a call away.
Book now to experience the perfect blend of luxury and convenience at ME Madrid Reina Victoria by Meliá.
Please inform ME Madrid Reina Victoria by Meliá in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
There are extra beds and cots (free), both subject to availability. The price of extra beds is 60€ for children (2-12 years)/night. 120€ for adults (+12 years)/night.
Pets are allowed (dogs and cats), 50€ per day/pet. Maximum of 2 pets per room. There is no maximum weight for the pet.
For use of the gym facilities, please contact with reception.
In the transfer service, customers should contact the hotel if they want to request it and the hotel will inform them of availability and prices.
Cash payments are accepted: Up to 1.000€ euros for residents in Spain. Up to 15.000€ for non-residents.
Please note that when booking 9 or more rooms, different policies and additional supplements may apply.
Please note that guests must present the credit card used to make the reservation on arrival.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs EUR 37 per day.
Location
Guest Reviews
Hotel Madrid Reina Victoria is perfectly located for exploring Madrid, and we appreciated being checked in early after our long flight from the U.S.—a thoughtful gesture that started things off well. Unfortunately, the rest of the stay didn’t live up to expectations.
The surrounding construction was a major disappointment. It stripped away the charm of the area, making it impossible to enjoy even the plaza in front of the hotel. The bed was too soft for my liking—far from the comfort of Hotel Colón Gran Meliá in Sevilla. Toilet paper was surprisingly rough, which added to the discomfort.
We appreciated the daily water for the coffee pot and the variety of espresso pods. Our espresso machine had issues upon arrival, but staff replaced it promptly.
The nightly rate felt steep, and breakfast was an additional €30 per person per day—far too much for what was offered. Had I known about the construction and these limitations, I likely wouldn’t have booked, despite my loyalty to the Meliá brand.
This stay felt overpriced and impersonal, and despite the location, it’s not a place I’ll be returning to—or recommending.
sensationelle Lage, sehr freundliches personal, außergewöhnliches Bad,
sehr gutes frühstück (als deutscher; fehlen vielleicht nur ein Paar verschiedene Sorten von Brötchen).
Reception staff were very pleasant & helpful.
Café da manhã muito bom.
Não teve nada errado.
Excellent location and very nice space. The service was great, I asked for a fan and it was sent up shortly.
La ubicacion es perfecta para recorrer la ciudad. Se puede llegar caminando a las principales atracciones turisticas.
El desayuno es muy bueno y la atencion del personal es excelente.
Best staff I ever met! Wonderful people! All of them are happy and spreading good vibes!
Everything was perfect.
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