Holiday Inn Metairie New Orleans by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (420 reviews)
2261 North Causeway Boulevard , Metairie , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Food and beverage quality

Categories

Cleanliness
6.75
Multiple reviews cited cleanliness issues, noting trash under sheets and cockroaches.
Service
9.25
Staff was often described as friendly and accommodating in various reviews.
Location
9.25
Location received high praise for convenience and proximity to attractions.
Room Quality
7.25
Several rooms experienced issues such as heater problems and cleanliness concerns.
Amenities
8.25
Amenities like the breakfast were noted as lacking, but overall acceptable for stay.
Value for Money
8.25
Generally seen as acceptable value given location and service, despite some room issues.
Food and Beverage
6.25
Breakfast options were described as poor, leading to lower ratings in this category.
Overall Experience
8.75
Overall experience was positive for many guests despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:54

Property Description

Convenient Location
Holiday Inn Metairie New Orleans, an IHG Hotel, is ideally situated just 200 meters from Oak Park Shopping Center. With Lakeside Shopping Center, Millstream Shopping Center, and The Place Plaza Shopping Center nearby, guests have easy access to a variety of shopping destinations.

Comfortable Accommodation
The guest rooms at the hotel are designed for comfort and convenience, featuring a seating area, flat-screen TV, and some rooms even include a kitchenette with a microwave. Each room also comes with a private bathroom stocked with complimentary toiletries for a relaxing stay.

Amenities and Services
Start your day right with an American buffet breakfast and take advantage of the on-site business center and ATM. The hotel's attentive staff at the reception is always ready to assist guests with information and ensure a pleasant stay.

Book your stay at Holiday Inn Metairie New Orleans now for a memorable experience!

Important information:

For any room including breakfast, the rate includes a coupon redeemable for breakfast in the hotel restaurant. Limitations apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: MSY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 420 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 6.25
Overall Experience: 8.75
C
Chase • couple • us
10
2026-04-18 • via Nuitee
A
Anna • solo_traveller • de
1
Pros:

Scheiße!!!💩 Katastrophe !!!! Bitte nie das Hotel Buchen?!!!!!

Cons:

Scheiße!!!💩 Katastrophe !!! Never book this hotel!!!

2026-04-17 • via Nuitee
B
Benedict • solo_traveller • us
8
2026-04-16 • via Nuitee
A
Aaron • extended_group • us
6
Great staff.... Great location.... Facility needs work.....
Pros:

Easy check in.... friendly staff

Cons:

The 7th floor... which is where my room was..... was in poor condition.... The hallway flooring/ carpet was stained.... and coming apart. My room... carpet was in same deplorable condition of the hallway.
The air was musty and smelled of animal ( dog).

2026-04-08 • via Nuitee
E
ENT. • couple • us
10
My stay was comfortable
Pros:

The staff was super friendly

2026-04-05 • via Nuitee
C
Chris • solo_traveller • us
10
2026-03-31 • via Nuitee
K
Kiwanda • couple • us
10
2026-03-27 • via Nuitee
C
Contessa • couple • us
8
2026-03-23 • via Nuitee
J
John • couple • us
8
Good stay for a day or two
Pros:

Convenient location and large facility

Cons:

Dated building and questionable elevators

2026-03-21 • via Nuitee
C
Christie • family_with_children • us
5
Very Hard Beds
Pros:

It was right down road to Oshner. The staff was very polite. It feels run down.

Cons:

The beds felt like you were sleeping on boards. For what I paid should have been able to sleep on a bed so very hard.

2026-03-19 • via Nuitee
F
Floronquia • couple • us
7
What we needed
Pros:

Location and staff is great

Cons:

Rooms need updating

2026-03-14 • via Nuitee
B
Bonita • family_with_children • us
6
2026-03-08 • via Nuitee
L
Louis • couple • us
10
Very nice and comfortable.
Pros:

The staff very friendly and professional

Cons:

Wanted a room with tub

2026-03-06 • via Nuitee
R
RENEE • family_with_children • us
7
Cons:

The bed in our room was horrible

2026-03-03 • via Nuitee
G
Gregory • couple • us
10
2026-02-23 • via Nuitee
R
Randy • couple • us
7
Served its purpose
Pros:

Close to new orleans

Cons:

Bed too firm, not easily walkable to eat out. We ate at hotel which was ok but we were hoping to try some Cajun food.

2026-02-14 • via Nuitee
J
Jeff • couple • us
8
Okay
Pros:

Location

Cons:

Doors to room are loud when closing

2026-01-26 • via Nuitee
S
Shannon • couple • us
8
2026-01-26 • via Nuitee
L
Lois • solo_traveller • us
7
2026-01-25 • via Nuitee
A
Ambria • family_with_children • us
10
2026-01-24 • via Nuitee