Best Western Plus St. Paul North/Shoreview

Hotels
Best Western Plus
8.8 (325 reviews)
1000 Gramsie Road , Shoreview , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Coffee maker issues
Worn carpets in hallways

Categories

Cleanliness
8.41
The room was clean and comfortable, but some areas are showing wear.
Service
9.38
Staff was friendly, accommodating, and very helpful.
Location
8.92
The hotel is in a convenient location for travel plans.
Room Quality
8.37
Rooms were generally good, but noise issues reported and some amenities needed maintenance.
Amenities
8.9
Basic breakfast served; some coffee maker issues noted but received good service.
Value for Money
8.86
The price paid was considered average for the stay.
Food and Beverage
8.41
Breakfast was basic but good, but not all amenities functioned properly.
Overall Experience
9.18
The stay was enjoyable despite some minor issues; would recommend returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:32

Property Description

Luxurious Amenities and Convenient Location
Best Western Plus St. Paul North, located just 2 miles from Tropics Indoor Water Park, offers a range of luxurious amenities including an indoor pool, restaurant, and free Wi-Fi in every room.

Comfortable Rooms with Extra Features
Each room is equipped with a microwave, refrigerator, and coffee maker for your convenience. Guests can also enjoy cable TV with HBO and video games, with the option of rooms featuring sofa beds.

Dining Options and Entertainment
Start your day with a delicious breakfast buffet and dine at the on-site Green Mill restaurant. The hotel also provides barbecue facilities, a game room, gym, and a business center for all your needs.

Experience the perfect blend of comfort and convenience at Best Western Plus St. Paul North - book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under 21 years old can only check in with a parent or legal guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 325 reviews
Cleanliness: 8.41
Service: 9.38
Location: 8.92
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.18
G
Gary solo_traveller us
5
Comfortable and great location.
Pros:

Great staff and breakfast, comfortable bed.

Cons:

Bathroom needs updating. Toilet to low, trouble getting in and out of shower. Not enough light in room after dark.

2026-08-22 via Nuitee
T
Thomas extended_group de
10
2026-08-20 via Nuitee
M
michaeldT2927NR Family
4
Downhill.
Pros:

We've used this Best Western three years in a row. Year 1 graded A, Year 2 graded B, and year 3 a C-. The last two years our room was so musty, so Humid, we were shocked. Last year They brought in a smaller De-humidifier, then a large one and that cured the problem. This year we wound up with several smaller De-humidifiers. It was better but still musty. Also, I have COPD, and need a chair or bench in the Tub, as I can't stand during a shower. They did put one in, BUT, it collapsed when I first sat on it!
Fortunately, I didn't break any bones, but I was stiff for a few days. Also, I noticed I was being charged $150 for what? It turns out the were going to charge me a Pet fee, even though we didn't have a pet!
On the Plus side, ANDI, the main person I delt with, was as helpful as she could be. It's not her fault the place had a Humidity problem and the chair was faulty, and even getting charged for a Pet fee which she found and was eliminated.
Not sure what we'll do next year.

2026-08-19 via Tripadvisor
M
Mary extended_group us
10
Very professional and friendly staff.
Pros:

Good, clean and comfortable room.

Cons:

N/A

2026-08-11 via Nuitee
M
Maps765958 Solo travel
10
great hotel, and economical, too
Pros:

Very positive experience at Best Western St. Paul North/Shoreview. Clean, comfortable, quiet room, continuous running fan option so there is no "on- off" sounds of heat or AC to disturb by sleep, easy on-off close to 694, unusually good hot breakfast with many choices and freshly cut fresh fruit. Very nice staff. Price was less than comparable hotels in the area. Good exercise room and pool. I definitely recommend it and will come again.

2026-08-09 via Tripadvisor
L
Lawrence couple us
9
2026-08-09 via Nuitee
M
Morgan couple us
10
I have just become brand loyal to Best Western! Best hotel stay ever. Huge thanks to the staff!!! Bravo!
Pros:

The hotel is very clean, the staff have excellent communication and attention to detail, the beds were soooo comfy.

2026-08-03 via Nuitee
C
chelseagA9911XT Business
2
Horrible
Pros:

Cold showers and cold hot tub. No answer at the front desk. Stay away from this place.

2026-07-21 via Tripadvisor
7
781darrellr Friends getaway Byron, Illinois
10
GREAT HOTEL
Pros:

Great hotel, we are planning to stay here again next Summer when in town for the Street Machine Nationals

2026-07-20 via Tripadvisor
L
L880YYbillt Couples
4
Disappoining
Pros:

A disappointing experience, especially after reading the previous positive reviews.
Pro: It's clean with a lot of parking; it's an older property.
Con: No hot water in sink, even after running tap for 5+ minutes; shaving was an adventure. No hot water in shower, either although shower would get lukewarm; the sink water never warmed up.
Breakfast was sparse. And while the room was a good size, the arrangement putting the bed right next to AC-was poor, as fan just blew air on the bed all night.

2026-07-05 via Tripadvisor
J
Joyce solo_traveller us
7
Cons:

Our room smelled musty.

2026-07-02 via Nuitee
F
Fred couple us
8
2026-06-29 via Nuitee
K
Kathy solo_traveller us
10
2026-06-15 via Nuitee
D
DeLaney solo_traveller us
10
2026-06-14 via Nuitee
V
Virginia solo_traveller us
10
2026-05-31 via Nuitee
H
hollykQ7260MC Business
10
Best hotel experience ever!
Pros:

One of the nicest hotels I've ever stayed in. Super clean, lovely courtyard, exceptionally friendly staff. Good breakfast. Will stay here every time I come to town.

2026-05-23 via Tripadvisor
C
charlesstuttig Couples
10
A good stay.
Pros:

This is a very good property for Travelers.
The room and common areas were clean.
The complementary hot breakfast was good.
The staff was friendly and helpful.
We felt safe at this location.

2026-05-12 via Tripadvisor
M
Michael family_with_children us
1
Mistakenly left my Apple Watch in my room and my Apple location showed it was still at the facilities, but of course no
Pros:

Nothing

Cons:

Everything

2026-05-02 via Nuitee
M
Michael solo_traveller us
8
Good times
Pros:

Quite comfortable friendly

Cons:

Not staying longer (traveling)

2026-04-23 via Nuitee
J
Julie couple us
5
Pleasant staff, room was not good.
Pros:

Friendly staff, Greenmill food & drinks were great.

Cons:

Vents in room covered in old dust, you could see bed was caved in, old & uncomfortable, I found a dead ladybug under the sheets, toilet was not flushing well, had to have front desk fix it & the AC unit didn’t work well, hot in the room.

2026-04-13 via Nuitee