Ibis Jakarta Arcadia

Hotels
ibis
7.3 (100 reviews)
Jalan K H Wahid Hasyim No 114 , Jakarta , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Room with a view
Easy access to local amenities
Cons:
Old bathroom facilities
Torn towels
Cold hot dishes

Categories

Cleanliness
5.5
Mixed reviews on cleanliness, with mentions of old bathroom facilities and torn towels.
Service
8.3
Service was generally appreciated, with no significant complaints mentioned.
Location
9
Excellent location with easy access to local train stop and a mall in walkable distance.
Room Quality
7.5
Rooms with a view of the city were liked, but some mentioned hot dishes being cold and suggested improvements like fresh pressed orange juice.
Amenities
7
Amenities were satisfactory, but improvement in some areas like hot dishes and fresh juice was suggested.
Value for Money
6.9
Some guests felt the value for money could be better due to issues like cold hot dishes and old bathroom facilities.
Food and Beverage
7
Breakfast variety was good, but improvements like temperature control of hot dishes were suggested.
Overall Experience
7.7
Most guests had a positive experience due to the excellent location and room views, though there were minor concerns about cleanliness and food temperature.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 06:30

Property Description

Strategically Located in the Heart of Jakarta
Ibis Jakarta Arcadia offers convenience and comfort in the bustling city of Jakarta. With easy access to shopping centers and dining options, guests can explore the vibrant surroundings effortlessly.

Modern Rooms and Dining Options
Experience a comfortable stay in air-conditioned rooms equipped with satellite TV and safety deposit boxes. Indulge in delicious continental breakfast at La Table, with international buffets also on offer. Unwind with cocktails at the bar for a perfect evening.

Convenience and Assistance
Enjoy free parking and WiFi throughout the property. The hotel provides assistance with tour activities and currency exchange. Additional amenities include luggage storage, a business center, and options for airport transfers and car rentals.

Book your stay at Ibis Jakarta Arcadia for a seamless blend of convenience and hospitality.

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 100 reviews
Cleanliness: 5.5
Service: 8.3
Location: 9
Room Quality: 7.5
Amenities: 7
Value for Money: 6.9
Food and Beverage: 7
Overall Experience: 7.7
S
Shanira family
2
Pros:

I had really bad experience with this hotel, it’s doesn’t look as good/clean as the pictures. First of all my sheets bed there’s stained on it, the toilet really dirty and the sink as well, there’s a lot of dirty on it. The hairdryer doesn’t work and THERES COCKROACH IN MY ROOM. DO NOT RECOMMEND AT ALL!!!!

2024-11-12 via Nuitee
R
Ryo friends
10
Pros:

The hotel staff was very helpful.

2024-11-09 via Nuitee
A
Andrew
10
Pros:

The hotel was great. The staff were very polite, professional, and hospitable. There are some good restaurants and convenience stores near the hotel, and the hotel is somewhat near the train station. Additionally, there are taxis waiting outside the street, and taxis drive by often, so finding a ride is pretty easy. The only thing I did not like about the hotel is that they do not provide hand soap. They have combined shampoo/body wash in a dispenser in the shower, but that's it. Overall, the hotel is a very good deal for the money.

2024-06-12 via Nuitee
D
DANNY
4
Pros:

The shower drain and sink drain do not drain at all.

The A/C unit leask water all night. I had to sleep with the water dropping sound all night long.

The bed sheet had stains. The stain was facing up the ceiling thus it should have been noticed by the staff but they did not change it.

2024-02-07 via Nuitee
P
Pooya
8
Pros:

Location is the main key to this hotel. Customer service and breakfast also adds up.

The hotel has some age in it and a renovation would make it even better and pleasing to the customers eyes.

Location is good as it is close to indonesia monument and other places such as grand indoensia shopping mall complex.

2023-02-03 via Nuitee
R
Randall
10
Pros:

If you have stayed at an Ibis, you know what to expect, and this place delivers the Ibis experience. Of course, this is Southeast Asia, so it delivers a bit more. There is an on-call massage service based in the hotel. Depending on how far you flew to get to Jakarta, a massage might sound like a nice idea, or it might sound like exactly what the doctor ordered. Restaurant is breakfast only, and is good.

2023-01-01 via Nuitee
K
Kharisma family
10
Pros:

All good and great service

2022-02-17 via Nuitee
B
bibhu
6
Pros:

Rooms are old. Breakfast also not upto the mark. Staying alone for short days is Okay, Otherwise not recommended for family or business trip or long staying.

City view looks beautiful.

2021-12-10 via Nuitee
V
Verified traveler
6
Value for money room in great area
Pros:

Fantastic location, friendly service. Sound proof despite in good location. Limited front office staff so queue might be expected during check in time. Cleanliness could be improved and more maintanance will be great in bathroom area.

2021-10-04 via Nuitee
A
Anthony
10
a long stay.
Pros:

This property is perfectly located . Its very modern , clean and has excellent service.

2021-03-29 via Nuitee
V
Verified traveler self
8
Pros:

Very nice hotel, centrally licated with a great staff.

2019-12-05 via Nuitee
V
Verified traveler friends
8
Pros:

Near to almost everything, perfect location

2019-12-02 via Nuitee
J
Jeffery friends
8
Pros:

Overall it was a good stay. Stayed for 3 nights and everything is very near to the hotel. Food/shopping/coffee etc.

2019-11-21 via Nuitee
A
AlaskaBrad self
10
Pros:

Location is excellent. Close to bus stop, easy to travel North or South. Also, there is a lot to see and do within walking distance.

2019-10-07 via Nuitee
V
Verified traveler
6
Pros:

Our room only had one power socket, even though the room was for two people. This made it very difficult to charge our phones and use a laptop.

2019-09-03 via Nuitee
J
Jeffrey partner
8
Pros:

Clean but a bit old. Overall it’s not too bad cos the location is good

2019-08-17 via Nuitee
Z
zouhair family
4
Pros:

Rooms are very Small ans not functionnal. Very old equimpents

2019-08-15 via Nuitee
K
Kenny
4
Not worth the value
Pros:

Hotel room cleanliness is average. The biggest problem was bed bugs which bite my legs. Also, buffet food is quickly out of stocks. even ordering ala carte was out of stocks for most items. But receptionist were all very helpful.

2019-05-13 via Nuitee
D
DreamsComeTrue self
8
Pros:

Some staff can hardly speak English, some others are fine. Location is good.

2019-04-22 via Nuitee
D
Douglas
10
Nothing But Good
Pros:

A first class facility. Quiet! Spacious and clean and well-furnished room. Good Internet link. Excellent airport shuttle service. They prepared a breakfast-in-a-bag for me since I had to leave for the airport before breakfast hours had begun. Highly recommended.

2019-03-12 via Nuitee