voco Brisbane City Centre by IHG

Hotels
•
Voco
8.4 (1436 reviews)
85-87 North Quay , Brisbane , au

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good food quality
Cons:
Cleanliness issues
Poor mattress comfort
Double charging
Inconvenient parking

Categories

Cleanliness
7.79
Some reviews indicated cleanliness issues, particularly with the shower.
Service
9.26
The staff were very friendly and welcoming, with positive comments on check-in experience.
Location
9.3
Great location, with easy access to Brisbane CBD and surrounding areas.
Room Quality
7.75
Mixed reviews on room quality; some mentioned discomfort with mattress and air conditioning.
Amenities
8.78
Fitness center and pool available; however, parking was challenging.
Value for Money
7.24
Issues with double charging and unfulfilled refund requests lowered perceived value.
Food and Beverage
8.29
Breakfast was praised, and food quality at the on-site bar was decent.
Overall Experience
8.76
Variety of experiences noted; issues encountered were counterbalanced by positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:33

Property Description

Prime Location Overlooking Brisbane River and Southbank Parklands

Luxurious Amenities
The hotel boasts a swimming pool, sauna, and an exquisite restaurant for guests to unwind and indulge in a culinary experience.

Convenient Proximity to Key Attractions
Located in Brisbane’s CBD, just a short 8-minute walk from the bustling Queen Street Mall, guests have easy access to Roma Street Train Station, Museum of Brisbane, Treasury Casino, Brisbane Botanic Gardens, and Brisbane Convention and Exhibition Centre.

Modern Comforts and Services
Each air-conditioned room is equipped with a flat-screen TV, minibar, work desk, and tea/coffee making facilities. Additionally, enjoy the convenience of a 24-hour reception, dry cleaning, and car rental services during your stay.

Book now for an unforgettable experience at voco Brisbane City Centre, an IHG Hotel.

Important information:

Please note that there is a 1.5% surcharge when you pay with a Visa/MasterCard or Amex, 3% surcharge applies when you pay with a Diners at the hotel’s reception desk.

Please note that limited parking is available next to the hotel, operated by Secure Parking. Charges and vehicle height restrictions apply. For more information, please contact the property using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 36 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1436 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 7.24
Food and Beverage: 8.29
Overall Experience: 8.76
T
Tiffany • solo_traveller • au
3
Underwhelming
Pros:

Location was good

Cons:

Hairballs on the floor. Room was unclean.
Air con didnt work.

2026-04-16 • via Nuitee
N
Natalie • solo_traveller • au
10
Will be back soon
Pros:

Very modern , value for money , all amenities, accessible

Cons:

nothing

2026-04-14 • via Nuitee
E
Eriko • family_with_children • au
5
Fair
Pros:

Location is great

Cons:

The incidental deposit is still taken, not returned for my stay 2 weeks ago

2026-04-13 • via Nuitee
K
Keith C-H • solo_traveller • au
10
2026-04-13 • via Nuitee
D
Daryl • couple • au
9
2026-04-13 • via Nuitee
M
Matt • extended_group • au
10
2026-04-12 • via Nuitee
G
Gae • solo_traveller • au
10
Pros:

Location was great & the bed & pillows were so comfy.
Enjoyed our breakfast at the Zuma restaurant.

Cons:

I couldn't find fault with anything

2026-04-12 • via Nuitee
L
Lorna Br • family_with_children • au
8
2026-04-12 • via Nuitee
B
Ben • solo_traveller • au
4
Way too expensive and disappointing rooms
Pros:

Location was good, staff were friendly

Cons:

The air conditioning didn't go below 25 so the room was extremely warm,, the bathroom didn't have an extraction fan, water leaked out of the shower everywhere. The curtains did a terrible job of letting light into the room. The room was also not very clean. There is no way this room was worth $370!

2026-04-12 • via Nuitee
J
Julia • couple • au
9
2026-04-11 • via Nuitee
C
christian • family_with_children • au
10
Thank you for a short and sweet visit. We'll be back for sure!
Pros:

So close to the lyric theatre, amazing views, staff were all friendly and helpful and breakfast the next day was great

2026-04-05 • via Nuitee
K
Kirrily • couple • au
10
2026-04-04 • via Nuitee
L
Lucy • couple • au
9
Perfect place to stay close to QPAC and GOMA
Pros:

Front desk Staff ( Jo ) were lovely - quick walk to QPAC and good eating options. Convenient parking. Lovely river views.

Cons:

Nothing - we’ll be back

2026-04-01 • via Nuitee
L
Lee • couple • au
8
2026-04-01 • via Nuitee
R
Robert • couple • au
9
2026-03-31 • via Nuitee
Z
Zambrano • couple • au
8
2026-03-30 • via Nuitee
L
Lee-Anne • couple • au
9
Pros:

2 double beds, updated decor and bathroom, location and river view room spectacular view

2026-03-30 • via Nuitee
P
Peter • solo_traveller • au
10
Pros:

Clean friendly and low key but nice

Cons:

We had no problems at all

2026-03-29 • via Nuitee
G
Ginny • solo_traveller • au
10
Pros:

I love its location easy walking to both Southbank and queens street mall. The food is amazing and the rooms are clean. The staff are really helpful. It’s the only place I stay when I’m in Brisbane !

2026-03-26 • via Nuitee
A
Adrienne • couple • au
8
2026-03-22 • via Nuitee