voco Brisbane City Centre by IHG

Hotels
Voco
8.4 (1397 reviews)
85-87 North Quay , Brisbane , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good food quality
Cons:
Cleanliness issues
Poor mattress comfort
Double charging
Inconvenient parking

Categories

Cleanliness
7.79
Some reviews indicated cleanliness issues, particularly with the shower.
Service
9.26
The staff were very friendly and welcoming, with positive comments on check-in experience.
Location
9.3
Great location, with easy access to Brisbane CBD and surrounding areas.
Room Quality
7.75
Mixed reviews on room quality; some mentioned discomfort with mattress and air conditioning.
Amenities
8.78
Fitness center and pool available; however, parking was challenging.
Value for Money
7.24
Issues with double charging and unfulfilled refund requests lowered perceived value.
Food and Beverage
8.29
Breakfast was praised, and food quality at the on-site bar was decent.
Overall Experience
8.76
Variety of experiences noted; issues encountered were counterbalanced by positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:33

Property Description

Prime Location Overlooking Brisbane River and Southbank Parklands

Luxurious Amenities
The hotel boasts a swimming pool, sauna, and an exquisite restaurant for guests to unwind and indulge in a culinary experience.

Convenient Proximity to Key Attractions
Located in Brisbane’s CBD, just a short 8-minute walk from the bustling Queen Street Mall, guests have easy access to Roma Street Train Station, Museum of Brisbane, Treasury Casino, Brisbane Botanic Gardens, and Brisbane Convention and Exhibition Centre.

Modern Comforts and Services
Each air-conditioned room is equipped with a flat-screen TV, minibar, work desk, and tea/coffee making facilities. Additionally, enjoy the convenience of a 24-hour reception, dry cleaning, and car rental services during your stay.

Book now for an unforgettable experience at voco Brisbane City Centre, an IHG Hotel.

Important information:

Please note that there is a 1.5% surcharge when you pay with a Visa/MasterCard or Amex, 3% surcharge applies when you pay with a Diners at the hotel’s reception desk.

Please note that limited parking is available next to the hotel, operated by Secure Parking. Charges and vehicle height restrictions apply. For more information, please contact the property using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 36 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1397 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 7.24
Food and Beverage: 8.29
Overall Experience: 8.76
G
Ginny solo_traveller au
10
Pros:

I love its location easy walking to both Southbank and queens street mall. The food is amazing and the rooms are clean. The staff are really helpful. It’s the only place I stay when I’m in Brisbane !

2026-03-26 via Nuitee
D
Dawn solo_traveller au
10
Pros:

Parking was good, staff very helpful, breakfast in the morning was excellent 👍

Cons:

No complaint

2026-03-22 via Nuitee
A
Adrienne couple au
8
2026-03-22 via Nuitee
E
EMANUELA solo_traveller it
10
2026-03-21 via Nuitee
T
Trudy-Ann couple au
9
Location, Location, Location!
Pros:

Location, Happy Hour between 4-6pm, Food was lovely, Breakfast was plentiful, rooms clean and comfy.

Cons:

Nothing

2026-03-20 via Nuitee
R
Rob solo_traveller au
8
2026-03-18 via Nuitee
Z
Zoe couple de
8
Pros:

Sehr zentrale Lage

2026-03-18 via Nuitee
G
Gayle couple au
8
2026-03-16 via Nuitee
A
Alex keng yew couple au
8
Will definitely be looking to staying here again
Pros:

Convenient location, easy for taxi/ride share pick ups
Clean, very nice room

2026-03-16 via Nuitee
E
Edina couple au
8
Great place in the city,service ,breakfast excellent.
Pros:

The view was spectacular.

2026-03-16 via Nuitee
A
Alfio solo_traveller it
9
Pros:

La posizione e la vista dalla camera.

2026-03-16 via Nuitee
J
Jane family_with_children au
8
Comfortable
Pros:

Location

Cons:

Paying to park after paying 360 for a room.

2026-03-15 via Nuitee
R
Robin family_with_children au
8
2026-03-15 via Nuitee
K
Kirsten couple au
8
Superb
Pros:

Location and comfortable

Cons:

Nothing really-free parking would be nice

2026-03-15 via Nuitee
A
Alicia couple au
9
2026-03-14 via Nuitee
P
PAUL solo_traveller au
8
2026-03-12 via Nuitee
3
344blankas Business Zurich
8
Liked the hotel, their restaurant a bit less
Pros:

Stayed here for a conference and it was a good and reasonably priced option for a five-night stay. Really enjoyed the 14th floor river view room at all times of the day and the room was spacious with a comfortable bed.
The staff was great throughout, from the reception to the restaurant. There is a small gym in house with mostly cardio equipment, if wanting to work more with weights, guests can use the gym at the adjoining Indigo Hotel free of charge. The only small disappointment was the restaurant, their breakfast a la carte meals were good but the dinner chicken ceasar salad was a bit on the small side. But all in all, I wouldn’t mind returning here as it is very conveniently located to both the riverside and downtown and I really enjoyed the room view.

2026-03-11 via Tripadvisor
J
Joseph couple gb
10
Great staff and comfortable stay.
Pros:

Extremely friendly staff, very helpful in assisting with booking an additional night due to a change in our plans. Charles was very friendly when we went for a drink in the bar, giving us great suggestions of where to visit during our time in Brisbane. The room was comfortable, clean and had a great view of the river. The hotel itself is well situated for getting into town.

2026-03-11 via Nuitee
A
Adam family_with_children au
10
2026-03-09 via Nuitee
M
Miraj family_with_children au
10
Pros:

Really noce bed

2026-02-28 via Nuitee