voco Brisbane City Centre by IHG

Hotels
•
Voco
8.4 (1388 reviews)
85-87 North Quay , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good food quality
Cons:
Cleanliness issues
Poor mattress comfort
Double charging
Inconvenient parking

Categories

Cleanliness
7.79
Some reviews indicated cleanliness issues, particularly with the shower.
Service
9.26
The staff were very friendly and welcoming, with positive comments on check-in experience.
Location
9.3
Great location, with easy access to Brisbane CBD and surrounding areas.
Room Quality
7.75
Mixed reviews on room quality; some mentioned discomfort with mattress and air conditioning.
Amenities
8.78
Fitness center and pool available; however, parking was challenging.
Value for Money
7.24
Issues with double charging and unfulfilled refund requests lowered perceived value.
Food and Beverage
8.29
Breakfast was praised, and food quality at the on-site bar was decent.
Overall Experience
8.76
Variety of experiences noted; issues encountered were counterbalanced by positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:33

Property Description

Prime Location Overlooking Brisbane River and Southbank Parklands

Luxurious Amenities
The hotel boasts a swimming pool, sauna, and an exquisite restaurant for guests to unwind and indulge in a culinary experience.

Convenient Proximity to Key Attractions
Located in Brisbane’s CBD, just a short 8-minute walk from the bustling Queen Street Mall, guests have easy access to Roma Street Train Station, Museum of Brisbane, Treasury Casino, Brisbane Botanic Gardens, and Brisbane Convention and Exhibition Centre.

Modern Comforts and Services
Each air-conditioned room is equipped with a flat-screen TV, minibar, work desk, and tea/coffee making facilities. Additionally, enjoy the convenience of a 24-hour reception, dry cleaning, and car rental services during your stay.

Book now for an unforgettable experience at voco Brisbane City Centre, an IHG Hotel.

Important information:

Please note that there is a 1.5% surcharge when you pay with a Visa/MasterCard or Amex, 3% surcharge applies when you pay with a Diners at the hotel’s reception desk.

Please note that limited parking is available next to the hotel, operated by Secure Parking. Charges and vehicle height restrictions apply. For more information, please contact the property using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 36 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1388 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 7.24
Food and Beverage: 8.29
Overall Experience: 8.76
K
Kymberlee • couple • au
4
Terrible the air con didn’t work in our room . Offered a fan at midnight
Pros:

Not a lot . Over priced

2026-02-14 • via Nuitee
L
Lara • couple • gb
10
Our favourite place
Pros:

Our new favourite place to stay! Great location, comfy beds, hot shower, good room service and a great pool that has the sun all day. Will never stay anywhere else. The staff made it also, thank you to each and everyone one of them.

2026-02-13 • via Nuitee
G
Gail • couple • au
9
2026-02-13 • via Nuitee
A
Antonio • solo_traveller • au
9
Nice hotel facilities with great staff who go overboard.
Pros:

Staff were great.

Cons:

N/A

2026-02-13 • via Nuitee
M
Maricel • couple • au
9
2026-02-12 • via Nuitee
D
Darielle • solo_traveller • au
8
Great option for people wanting to explore Brisbane. Friendly staff, lovely pool, walking distance to a lot.
Pros:

Great location and the staff were all wonderful.

Cons:

The beds were a little hard and bedroom was looking onto the on-ramp for the freeway so a bit of noise at night. Other than that, it was great!

2026-02-10 • via Nuitee
J
Jaswir • couple • gb
9
We had a great time
Pros:

The hotel is beautiful
Location is excellent
Breakfast was very good
Staff very helpful and professional

Cons:

The hotel was very clean however the corridor on our floor the carpet was dirty
We feel it was due to painting being done in some rooms
The corridor could have been vacuum ed

2026-02-10 • via Nuitee
A
Anna • solo_traveller • au
10
Amazing, will stay there again
Pros:

This our 3rd time we have stayed here, lovely place

Cons:

They took away the children’s play area on the side of the main foyer, my grand children remembered it from the year before and were really looking forward to using it

2026-02-09 • via Nuitee
J
Justina • family_with_children • au
8
2026-01-30 • via Nuitee
바다 • couple • kr
5
2026-01-28 • via Nuitee
A
Angela • solo_traveller • au
10
2026-01-28 • via Nuitee
T
Tony • couple • au
9
2026-01-27 • via Nuitee
J
Joanna • family_with_children • au
10
Pros:

The staff were very kind and helpful. Rooms were nice, and clean.

2026-01-23 • via Nuitee
A
Alisar • couple • au
9
Great Location.
Pros:

Breakfast was lovely.

Cons:

N/A

2026-01-20 • via Nuitee
M
Mark • extended_group • au
7
Cons:

Car parking. The height of only 1.8 metres

2026-01-19 • via Nuitee
D
Deviana Sumarno • couple • au
9
The hotel that we need!
Pros:

Very clean and great location.

Cons:

Conveniently located in the city center, this spot offers easy access for business trips or staycations.

2026-01-19 • via Nuitee
R
Rouad • extended_group • au
10
2026-01-19 • via Nuitee
W
Wesley • family_with_children • au
7
Cons:

Having to pay for 24hrs worth of carparking even though I was only at the hotel for 12 hours.

2026-01-19 • via Nuitee
A
AZ • solo_traveller • in
10
Perfect
Pros:

Everything

Cons:

nothing

2026-01-19 • via Nuitee
N
Nathan • couple • au
8
2026-01-19 • via Nuitee