Ramada Hotel & Conf Center by Wyndham Augusta Downtown

Hotels
Wyndham Hotels & Resorts
5.6 (128 reviews)
640 Broad St , Augusta , US

Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Picnic area
Elevator
Conference space
Golfing nearby
See all facilities

Review Highlights

Pros:
Comfortable beds
Helpful staff
Great view of the city
Cons:
Limited amenities
Rude service
Maintenance issues

Categories

Cleanliness
5.2
Mixed reviews on cleanliness, with some guests mentioning issues such as dirty towels and moldy curtains.
Service
7.1
Service received varied responses, with some guests praising the helpful and accommodating staff, while others complained about rude treatment.
Location
7.3
The hotel's location was generally well-received, with positive comments about proximity to landmarks and easy access to public transport.
Room Quality
6.8
Overall room quality was acceptable, with some guests mentioning comfortable beds and spacious rooms, but others reported maintenance issues like door locks not working.
Amenities
4.5
Negative feedback on amenities, with guests disappointed by the lack of advertised facilities such as a pool, hot tub, and bar.
Value for Money
6.6
Mixed reviews on value for money, with some guests feeling the price was not justified by the services provided, while others found it reasonable considering the location.
Food and Beverage
5
Limited feedback on food and beverage services, with some guests mentioning inaccurate descriptions and unavailability of onsite bars and restaurants.
Overall Experience
5.8
Guests had a varied overall experience, with mixed feedback on different aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 18:49

Property Description

Indulge in Relaxation and Comfort
Recreational Delights: Unwind in the indoor pool or enjoy the serene garden view.
Delightful Dining: Experience southern cuisine at BJ's Restaurant or opt for convenient room service.
Event Spaces and More: With 4499 square feet of event space, this hotel is perfect for gatherings.
Book your stay at Ramada Hotel & Conf Center by Wyndham Augusta Downtown for a memorable experience.

Important information:

* The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
* Masks are required in public areas for unvaccinated guests.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

5.6
Based on 128 reviews
Cleanliness: 5.2
Service: 7.1
Location: 7.3
Room Quality: 6.8
Amenities: 4.5
Value for Money: 6.6
Food and Beverage: 5
Overall Experience: 5.8
G
Gallus
8
Good convenient walkable stay in Augusta
Pros:

Pool closed for repairs during this stay.
I stay here every year for convention. Good location clean in need of a little modernizing.
I do recommend for a stay in this area that's walkable and had good service.

2025-06-23 via Nuitee
W
WALTER
10
Pros:

Great staff. Very clean. Location is perfect for events in downtown.

2025-05-18 via Nuitee
J
j family
2
Pros:

No pool closed

2025-05-09 via Nuitee
J
Jeremiah friends
10
Pros:

I booked this hotel entirely based on location. It's right across the street from Pexcho's American Dime Museum!
The staff were very pleasant. All of them.
The amenities in the room are a bit dated, but perfectly functional. I found the whole property to be charming.

2025-05-08 via Nuitee
2
230apriln NONE
2
Not a good experience!
Pros:

Just stay somewhere else! No amenities. No pool, no hot tub, no fridge, no restaurant, no bar. The tv would go in and out. The pictures were beautiful of the place but when we arrived. It wasn’t anything like the pictures. If you advertise then you need to have the amenities that you say you have!

2025-04-29 via Tripadvisor
P
P8362EJjasonw Couples
2
Rude
Pros:

Stayed at this hotel years ago and had the best time at the Restaurant/Bar on the top floor over looking the city.
We were thinking about staying there again and called hotel to ask if restaurant on the top floor was still open to guest staying at the hotel. The employee I spoke to said no and was very rude and hung up on me. This hotel is nothing like it used to be. We are now staying at another hotel.

2025-04-24 via Tripadvisor
F
Fredrick
10
Ramada Rest Experience
Pros:

Stay was very enjoyable. Check-in was painless and professional. Teela ( Teaka?) was a very gracious host and extremely helpful for directions and suggestions of restaurants and venues in the area.
Single drawback was the train traffic that passed through during the night. Four times and extremely loud. Glad we didn’t have to get up early!😅

2025-04-24 via Nuitee
K
Kennitha
10
Lovely
Pros:

Always a pleasant experience. Rooms are clean, bathrooms are clean and beds are comfortable. Great view of the city.

2025-04-23 via Nuitee
K
Kennitha
10
Pros:

Comfortable
Rooms and great staff

2025-04-23 via Nuitee
A
Antonette partner
2
Pros:

Everything about this hotel was old. Save your money but the staff was amazing

2025-04-18 via Nuitee
J
James
10
Pros:

Everything is fine

2025-04-13 via Nuitee
A
Amy friends
2
Pros:

Inaccurate description for many things. Pool is not open - hasn’t been since hurricane according to sign on the door. The hotel website states pool is available. No onsite bar. Web says rooftop bar! Had 3 different rooms in 4 nights. First night door to room wouldn’t lock. Second night toilet flooded bathroom. Curtains were moldy and dirty at bottom. When toilet flooded we were given a mop and bucket as if we should clean up. No maintenance person on staff in evenings. Check in took 40 minutes because a new hire was there alone. She quit before our stay ended. Website describes downtown Augusta as beautiful. Not accurate.

2025-04-09 via Nuitee
A
Amy friends
2
Pros:

Horrible.

2025-04-09 via Nuitee
A
Annie family
10
Pros:

Awesome place

2025-04-06 via Nuitee
K
Kelly
2
Needs a remodel
Pros:

Smelled like smoke, dirty towels in the bathroom, roaches on the bed, we left and did not spend the night.

2025-03-04 via Nuitee
J
Jesse
10
Pros:

Staff was very helpful very accommodating definitely will be looking forward to doing another stay in the future thank you for everything y'all do even had the convenience of putting a refrigerator in my room for my infant thank you she is only 7 weeks old and his breastfed so keeping the fresh milk pumped chilled was very very convenient like

2025-03-03 via Nuitee
L
Larry
2
Pros:

The Elevator was out due to storm and no one ntfd me so i had no room

2024-10-17 via Nuitee
F
Felipe friends
2
Pros:

Leaving the unfortunate problem the city had to deal with this weekend with hurricane Helene touching land and making disasters… the hotel is terrible and really should be inspected by official authorities and Expedia should really look into not offering this hotel as an option any longer: no elevators working, guests need to enter the rooms through the service door which is absolutely outdoor with very little security and control. There is no personnel receiving in the front. The parking is terrible. With respect to the rooms I believe they are with the same furtiniture and infrastructure since the inception of the hotel who knows since when, the TVs are small and very old with a system that barely works, the AC are noisy and old, the carpets aren’t so clean and the bathrooms are antique. The common area is completely limited, the pool area (that got destroyed after the hurricane) but before that it was basically abandoned (in a time of the dread that’s still warm enough for usage). Conditions overall: probably one of the worst hotels I have been in all my life. I believe this hotel needs either an investment of around 3 to 4 million USD for proper renovation or basically bring it down and begin a new construction.

2024-09-30 via Nuitee
A
anne partner
4
Pros:

Very outdated

2024-04-23 via Nuitee
A
authenticallybre Business
2
DO NOT STAY HERE! POSSIBLE SEX TRAFFICKING SCHEME GOING ON!
Pros:

DO NOT STAY HERE EVEN IF THIS IS THE ONLY HOTEL AVAILABLE! Worker allowed her husband to steal all of my information to include my phone number and home and work addresses. I believe there is a possible sex trafficking scheme going on here because the husband accosted me and then called me with my room number and texted me on whatsapp afterwards! DO NOT STAY HERE ESPECIALLY IF YOU ARE A WOMAN AND ALONE. THIS HOTEL SHOULD BE SHUT DOWN! Wyndham and Ramada Inn count your days!

2024-04-22 via Tripadvisor