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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Currency exchange
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Hammam
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Shared lounge/TV area
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Concierge service
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Infinity pool
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Coffee Shop on site
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Fruits
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Hotel Crowne Imperial, located in Kathmandu, offers a luxurious stay just 2.1 km from Kathmandu Durbar Square. The 4-star hotel boasts an outdoor swimming pool, fitness centre, and a bar, providing guests with top-notch amenities.
Modern Rooms and Dining
The hotel rooms are equipped with air conditioning, flat-screen TVs, and private bathrooms. Guests can enjoy a variety of dining options, including American, Chinese, and Indian cuisine at the on-site restaurant. Special dietary requests can also be accommodated.
Convenient Services
With a 24-hour front desk, airport transfers, and free WiFi, Hotel Crowne Imperial ensures a comfortable and convenient stay for all guests. Don't miss the chance to experience luxury and hospitality at its finest by booking your stay now.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible at a location nearby (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 12 years old stay for US$8 per person per night when using an existing bed.
People 12 years old and over stay for US$25 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Maybe please replace the squeaky slippers 😅
Excellent stay and food. Comfy and warm ambience nice room. Received lots and lots of hospitality from the staff, Mr. Sudeep, Mr. Manoj and Mr. Lekh to name a few. The restaurant was very flexible with our eggless food needs.
Room were comfortable and good ambiance. Staff are friendly especially Manoj and Sudeep have a good pleasance smile. Clean rooms
Hospitality
An excellent stay with top-class service. The rooms were spacious and well-maintained, staff were professional, and everything felt premium. Perfect for a comfortable and relaxing stay.
Every thing was perfect, big room size, good food, cooperative staff, and get ambiences, value for money, will recommend others
Good
In shower water is flowing out of shower curtain. It seems curtain is short. You must do something to stop this.
Also while checking out, your reception staff is telling me to wait till somebody goes & checks room. This is very bad. You don’t have trust in your visitor. I had to leave by taxi & staff asked me to wait for 5 minutes. This is very bad.
Nice hotel to stay and enjoy with family…so staff friendly…especially Sudeep & Lekh.
we enjoyed our Christmas vacation here🎄
Worst management and staffs
Non of them. I was regular customer but now on no more and I will block my friends and family in wider communities. Not to visit anymore. Very bad and unacceptable behaviour from staffs and management team.
The hotel offered a comfortable and pleasant stay with clean rooms and a calm atmosphere. The staff were polite, helpful, and always ready to assist with a smile. Check-in was smooth, and the room was well maintained with comfortable bedding. The location is convenient, making it easy to access nearby shops and transport. Food quality was good, with a decent variety at breakfast. Housekeeping was regular and efficient. Overall, the hotel provides good value for money and is suitable for families, business travelers, and tourists looking for a relaxing stay.
Overall stay was nice , the property is great ,the views from windows is awesome . Good for family , comfortable stay with good hospitality
I love this hotel. It's my go to place when I come to Nepal to spend some time with my sisters. Rooms are nice. Location also good. Staffs are friendly. Food is good too..lots of variety. Rooftop view excellent for sunrise n Valley view, mountains. Highly recommended. Until I come back next time.
Experience was very good best hotel in town appreciate the hospitality all the best service staff Ala are supportive best hotel
Had an amazing experience at Crown imperial. We came to Nepal for the first time and a family friend from Nepal suggested this hotel for our trip.
The staff at the restaurant - Manoj BK and Amshu Sudip - are quite polite and welcoming. They even gone out of the way and took orders to serve some items that were not part of the standard menu.
We truly appreciate the friendly and accommodating support extended by the staff during our dinner
We had a great time. Thank you.
I had a pleasant stay overall. The room was clean, which was extremely important to me, and the staff were attentive throughout my visit.
That said, the room and bathroom are quite outdated—likely dating back to the 1970s—and would benefit from remodeling, particularly the shower.
For my early‑morning flight to Mount Everest, the hotel provided a breakfast box (which I requested the night before with specific instructions) that was disappointing. The croissants were extremely hard (biting into a rock) despite my request for them to be warmed. The strawberry jam cdid not taste like jam, and fruit was included even though I had specifically asked for none. I had also asked for a latte to go or coffee with hot milk to go which they forgot. With my helicopter tour starting in 45 min I did not have time to wait.
The hotel key card frequently stopped working (not due to my iPhone), requiring multiple trips to the lobby to have it reactivated. On my final day, the maintenance engineer came to the realization that the lock’s battery needed to be replaced. While not a major issue, it was frustrating.
Additionally, the elevators were very slow and often bypassed my floor for no clear reason. At times, it was faster to walk down more than eleven flights of stairs than to wait for an elevator. Every time the key did not work I would be getting my steps in trekking up & down floors.
I also booked a massage. The massage room was clean but not particularly inviting. Communicating with the spa receptionist about the treatment I wanted was extremely difficult due to the language barrier. The facial and head massage themselves were fine, but it was challenging to explain my areas of concern, and hand signals were not always understood, which detracted from the experience. The products used for the facial or waxing were not professional‑grade and appeared to be items purchased from a local super market store.
The waxing service was average at best. The wax was either far too hot or too cool to remove the hair effectively. I eventually gave up and left with patches of hair still remaining.
The massage bed was a simple faux‑leather table with minimal padding and no soft coverings once you lay down. The massage skills were average. However - both ladies who did the spa treatments were very friendly & tried to please.
Overall, the cost of the hotel room & food were reasonable.
I had a very pleasant stay at Hotel Crown Imperial during my work visit to Kathmandu. The breakfast was excellent, and the staff were consistently kind, warm, and welcoming.
As I was on a busy business schedule and out for most of the day, the staff thoughtfully provided complimentary fruits, which was a lovely gesture. I would be happy to return with my family for a vacation and would definitely choose to stay here again on my next trip to Kathmandu.
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