Casa De Palmas, Trademark Collection by Wyndham

Hotels
•
Trademark
8.4 (766 reviews)
101 N Main St , McAllen , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice amenities
Cons:
Housekeeping issues
Room maintenance needed

Categories

Cleanliness
7.6
Concerns about housekeeping and room conditions.
Service
9.1
Friendly staff and good service overall, despite minor issues with bookings.
Location
9.6
Great location, very convenient for restaurants and attractions.
Room Quality
7.1
Mixed feelings about room quality, with some concerns about maintenance and condition.
Amenities
8.6
Good amenities, but some require improvements.
Value for Money
8.1
Fair value for the location and amenities, though improvements needed.
Food and Beverage
8.6
Generally positive experiences with breakfast and refreshments.
Overall Experience
8.5
Overall a solid experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:20

Property Description

Convenient Location
Located just 2 miles from McAllen International Airport, Casa De Palmas, Trademark Collection by Wyndham offers free airport transfers and on-site dining options.

Comfortable Accommodations
Each room is equipped with free Wi-Fi, a flat-screen cable TV, and an iPod dock. The warmly decorated rooms also feature a desk and a cozy seating area for relaxation.

Amenities for Every Guest
Guests can take advantage of the outdoor pool, fitness center, business center, and ample event space. Indulge in delicious meals at the Spanish Room and unwind with a drink at Cantina Lomax.

Experience the perfect blend of comfort and convenience at Casa De Palmas, Trademark Collection by Wyndham. Book your stay now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MFE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 766 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.6
Room Quality: 7.1
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.5
B
Brenda • family_with_children • us
7
Great stay!
Pros:

The facilities were beautiful, even though I was only able to see a bit of it during the day. It's location was great too right in the heart of McAllen lots of places close by and convenient overall

Cons:

I forgot toothpaste, and the little store they had downstairs didn't have any. Maybe they should add the travel kits they sell or just small toothpaste to it.

2026-04-04 • via Nuitee
S
Samantha • family_with_children • us
10
Pros:

It looked like a hotel out of a movie.

Cons:

Restroom could have been cleaned a little better, there was no conditioner had to use my own.

2026-04-02 • via Nuitee
I
Inez • family_with_children • us
10
2026-04-02 • via Nuitee
P
Patricia • couple • us
7
Not impressed
Pros:

Excellent location

Cons:

I understand that the hotel has an antique prestige but the Rooms are pretty dated with an old carpet that smells, and needs some natural light, the room was dark even during the day, It looks like the basic amenities were not working properly, hot water wasn’t working one day, the cleaning personnel didn’t showed up during my 3 day stay.

2026-04-01 • via Nuitee
A
Arturo • solo_traveller • us
10
2026-04-01 • via Nuitee
R
Relax66683527660 • NONE
10
Great place to stay
Pros:

Absolutely a great place to stay. Room was really nice with a balcony overlooking the pool. The breakfast bar is awesome!

2026-03-31 • via Tripadvisor
J
J Chlap • family_with_children • us
8
Pros:

Friendly staff, really good food at a classic old Texas hotel.

Cons:

Bed was way too soft. No free Wi-Fi

2026-03-30 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-03-29 • via Nuitee
D
Diego • couple • us
10
It was an overall great experience will stay here again for the 5th time lol
Pros:

Their service and extra amenities are seasons loved they have personal drivers for a 3 mile radius

Cons:

The parking is too far from some rooms

2026-03-29 • via Nuitee
J
Jessica • family_with_children • us
10
2026-03-29 • via Nuitee
B
Bob • couple • us
9
A beautiful place to stay in the Valley
Pros:

Location, cleanliness, free parking

Cons:

Loud hum in the hallway

2026-03-29 • via Nuitee
G
Gladys • couple • us
10
2026-03-28 • via Nuitee
A
Alba Maria • extended_group • us
10
satisfactoria!
Pros:

todo es excelente!

2026-03-27 • via Nuitee
O
Omar • couple • us
10
2026-03-26 • via Nuitee
A
Ana • couple • us
10
2026-03-24 • via Nuitee
Y
Yvette • couple • us
10
2026-03-22 • via Nuitee
J
Juan • family_with_children • us
10
2026-03-21 • via Nuitee
V
Vicki • family_with_children • us
8
Great place for a short stay
Pros:

We liked the location. Free shuttle to and from the airport. The parking garage is conveniently located next to the hotel. The ambiance at night.

Cons:

The room is outdated. Need more lighting. We got a room next to the parking garage. So our view was blocked. There are no lights from outside.

2026-03-21 • via Nuitee
H
Hector • couple • us
9
2026-03-20 • via Nuitee
A
Adriana • family_with_children • us
3
Very inconvenient and not what I expect from a Wyndham property.
Pros:

The pool area.

Cons:

While the architecture of the property overall is appealing, the property is rundown especially the guest rooms. I booked a double occupancy room which was handicap accessible. The bathroom did not have any area to put your toiletries. I had to use the ironing board to put my things on. The tile in the shower was cracked and uneven with gaps. The most inconvenient part was that we did not have hot water neither in the shower nor sink. I had to call the front desk twice to ask for someone to come to the room to fix the water issue. I only stayed 2 nights so each day there was an issue including the day I checked out. There was also a dead cockroach in the room, the windows had a heavy film on them and looked like they hadn’t been washed in months and the room overall needed some TLC. I addressed my concerns with the assistant manager when I checked out. She was apologetic and gave me a refund for one night (I stayed 2 nights).

2026-03-17 • via Nuitee