Comfort Suites Sumter near Shaw AFB

Hotels
Comfort Suites
7.1 (489 reviews)
2500 Broad Street , Sumter , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Overpriced for quality

Categories

Cleanliness
6.35
Some reviews mention cleanliness issues, such as dirty carpets and roaches.
Service
8.35
Staff were noted to be friendly and accommodating, though some negative experiences were mentioned.
Location
7.85
Location was described positively as convenient.
Room Quality
6.85
Rooms were spacious and comfortable, though some need updates.
Amenities
7.35
Positive mentions of the pool and breakfast, but also mentions of maintenance issues.
Value for Money
6.85
Some reviews felt it was overpriced for the quality.
Food and Beverage
6.35
Breakfast was described as decent but not special.
Overall Experience
6.85
General sentiment was mixed with some positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:52

Property Description

Convenient Location and Nearby Attractions
The Comfort Suites hotel in Sumter offers a prime location near various attractions such as universities, parks, and military bases. Guests can explore the nearby cultural and recreational points of interest, making it an ideal choice for leisure and business travelers alike.

Deluxe Amenities and Services
Guests can indulge in a complimentary hot breakfast and evening reception, along with access to fitness and pool facilities. Business travelers benefit from free Wi-Fi, business center, and meeting rooms. The suites are well-equipped with modern amenities for a comfortable stay.

Home-like Comfort and Convenience
Each suite features a cozy sitting area, kitchen appliances, flat-screen TVs, and a recharge device for electronic gadgets. The hotel also offers laundry facilities, ample parking, and easy access to dining options. Experience a relaxing and hassle-free stay at Comfort Suites Sumter.

Important information:

Guests must be 21 years of age or older to check in without a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 489 reviews
Cleanliness: 6.35
Service: 8.35
Location: 7.85
Room Quality: 6.85
Amenities: 7.35
Value for Money: 6.85
Food and Beverage: 6.35
Overall Experience: 6.85
T
timothy solo_traveller us
10
2026-08-24 via Nuitee
G
Giles solo_traveller us
7
Pros:

Being neara lot of stores.

Cons:

Being on the first floor near the entrance door made it harder to sleep during the day.

2026-08-24 via Nuitee
F
Frankie solo_traveller us
5
Pros:

The location was great

Cons:

We had to ask for towels and washrags every day! None were ever left in the room

2026-08-24 via Nuitee
G
Giles solo_traveller us
9
Pros:

Location was great, plenty of parking, good breakfast and spacious room.

2026-08-21 via Nuitee
J
Jeffrey L Jordan solo_traveller us
10
Pros:

It was clean and comfortable

2026-08-17 via Nuitee
D
dlaeyuh couple us
1
2026-08-10 via Nuitee
F
Flora solo_traveller us
10
Pros:

Todo

2026-08-03 via Nuitee
M
McClain solo_traveller us
5
2026-07-23 via Nuitee
M
Marvette solo_traveller us
8
2026-07-20 via Nuitee
F
Frankie couple us
10
Thank you very much
Pros:

Thanks to the ladys at the front desk they work hard to find my resavation because for some reasons it was in my girlfriend name but the found it thanks to they hard work

2026-07-20 via Nuitee
R
Roger couple us
8
Stay was good
Pros:

Did not eat breakfast, but was well used by others as we noticed.

Cons:

Na

2026-07-18 via Nuitee
M
Ms. SMJ solo_traveller us
8
Pros:

It was very clean and the staff was great. I additionally was very impressed by the ice dispenser of all things. 😅

Cons:

The pillows could definitely use an upgrade. They supplied very little support. The breakfast was could also use some work. Was disappointed to find that there was not treadmill on the premises.

2026-07-17 via Nuitee
W
Whren family_with_children us
3
ʙᴀᴅ ᴀᴛᴛɪᴛᴜᴅᴇ ᴀɴᴅ ɴᴏ ᴄᴏᴍᴍᴜɴɪᴄᴀᴛɪᴏɴ ᴡɪᴛʜ ᴍʏ sᴛᴀʏ.
Pros:

I Love The location of the hotel . When I arrived to check in I spoke and one of the employer name Teresa , I think that’s her name with red dreads , had an attitude my whole stay. Also , my room wasn’t properly clean , sheets dirty and my kids and I was itching the whole stay , I requested to the head of house keeping for them to do my room all over again and it was never Done ! The manager Shonda had an attitude when I wanted to talk to her about everything . It was ᴛᴡᴏ ʜᴏᴜsᴇ ᴋᴇᴇᴘᴇʀs ᴛʜᴀᴛ ᴡʜᴇʀᴇ ᴠᴇʀʏ ʜᴇʟᴘғᴜʟ ᴀɴᴅ ᴀʟsᴏ ᴍʀ ʟᴀʀʀʏ ᴡᴀs ᴠᴇʀʏ ʜᴇʟᴘғᴜʟ ᴡᴏʀʟᴅ ʜ ᴄʜᴇᴄᴋɪɴɢ ᴍᴇ ᴏᴜᴛ.. ɪ ᴅɪᴅɴ'ᴛ ᴇɴᴊᴏʏ ᴍʏ sᴛᴀʏ ᴛʜᴇʀᴇ ᴀɴᴅ ɪ ᴡɪʟʟ. ʟɪᴋᴇ ᴀ ʀᴇғᴜɴᴅ.
ᴛʜᴀɴᴋ ʏᴏᴜ.

Cons:

ʙᴇᴛᴛᴇʀ ғʀᴏɴᴛ ᴅᴇsᴋ ᴇᴍᴘʟᴏʏᴇʀs, ᴀɴᴅ ᴀʟʟ ɴɪɢʜᴛ ʜᴏᴜsᴇᴋᴇᴇᴘᴇʀs.

2026-07-09 via Nuitee
S
Sammie couple us
1
2026-07-07 via Nuitee
C
Corsina solo_traveller us
10
Mini vacation
Pros:

The friendly staff every staff member speak when you came in and leaving out.

Cons:

N/A

2026-07-06 via Nuitee
D
Dimia family_with_children us
1
Not a great experience.
Pros:

The location wasn’t horrible

Cons:

The hotel is very run down looking. Stains in the bathroom tub. The key cards barely worked. Overall the hotel does not look like the pictures. It was more like a motel.

2026-07-06 via Nuitee
J
Jeffery couple us
5
2026-07-06 via Nuitee
H
Harry solo_traveller us
10
Pros:

Clean and smell good, relaxing music

2026-07-06 via Nuitee
B
Brown solo_traveller us
9
Pros:

Everything was great

Cons:

Na

2026-07-05 via Nuitee
C
Cristaline solo_traveller us
7
Pros:

The bed was comfortable the room was clean AC was Cold

Cons:

The cable was no good nothing really to watch let alone nothing at all for my daughter to watch not one station had any cartoons No good movies

2026-06-28 via Nuitee