Courtyard Austin-University Area

Hotels
•
Courtyard by Marriott
7.9 (591 reviews)
5660 North Interstate Highway-35 , Austin , US
+1 512-458-2340

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Old facilities

Categories

Cleanliness
7.06
Guests mentioned dirty mirrors, a dirty tub, and overall dissatisfaction with cleanliness.
Service
9.03
Several guests praised the friendly and helpful staff.
Location
9.07
The location was described as a positive aspect by multiple guests.
Room Quality
7.02
Rooms were reported as old and run down with several issues noted.
Amenities
8.05
Mixed reviews on amenities, though some noted good breakfast options.
Value for Money
7.01
Guests felt the pricing did not match the quality of the stay.
Food and Beverage
7.56
Food quality received mixed reviews; some enjoyed the breakfast while others found it lacking for the price.
Overall Experience
8.43
Overall, guests expressed disappointment and a desire not to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:01

Property Description

Convenient Location
Located just 6 miles from downtown Austin, Courtyard Austin-University Area offers easy access to shopping, dining, and entertainment options for our guests.

Comfortable Accommodations
Our rooms feature a sitting area, flat-screen TVs, work desk, and free Wi-Fi, ensuring a comfortable and productive stay for all guests.

Fantastic Amenities
Enjoy a refreshing dip in our outdoor pool, start your day with breakfast at The Bistro, stay active in our gym, and take care of work tasks in our business center.

Experience the best of Austin during your stay at Courtyard Austin-University Area. Book now for an unforgettable visit!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Location

Guest Reviews

7.9
Based on 591 reviews
Cleanliness: 7.06
Service: 9.03
Location: 9.07
Room Quality: 7.02
Amenities: 8.05
Value for Money: 7.01
Food and Beverage: 7.56
Overall Experience: 8.43
E
Eric • solo_traveller • us
6
Pros:

Did not go to breakfast

Cons:

No microwave in room and the gym too small had a lot of hair in my room

2026-09-12 • via Nuitee
A
Arturo • family_with_children • us
9
2026-09-07 • via Nuitee
J
Jeni • extended_group • us
10
Very clean and friendly
Pros:

Very friendly. Great location for UT move in

Cons:

It was all good

2026-08-24 • via Nuitee
C
christelle • extended_group • fr
1
Mauvais rapport qualité prix
Pros:

Rien, à déconseiller

Cons:

C’était sale, vétuste, mauvais équipement

2026-08-13 • via Nuitee
H
Hoang • family_with_children • us
5
I would not stay again
Pros:

None

Cons:

Old

2026-08-11 • via Nuitee
M
Michael • solo_traveller • us
6
Pros:

It was a convenient location. The staff were friendly.

Cons:

The odor of the room, which caused pause and a discomfort stay.

2026-08-07 • via Nuitee
S
sharmila • solo_traveller • us
8
Pros:

I ordered boiled egg but that's not the good as expected

Cons:

the food is cold so i don't like that

2026-07-21 • via Nuitee
E
Eustine Eleanor • family_with_children • us
2
2026-07-20 • via Nuitee
F
Felipe Nathan • solo_traveller • br
9
2026-07-16 • via Nuitee
J
Jeanette • couple • us
8
2026-07-01 • via Nuitee
I
Itzel • family_with_children • us
7
2026-06-27 • via Nuitee
M
Melina • couple • us
7
2026-06-15 • via Nuitee
G
Garcia • solo_traveller • us
10
Pros:

Amazing and understanding staff. The room was super clean and cold with makeup wipess.

Cons:

there was water damage through the halls but nothing serious.

2026-06-05 • via Nuitee
D
Dodds • solo_traveller • us
5
A once fairly nice place in a state of decline. Definitely needs refurbishment.
Pros:

Very convenient location.

Cons:

Facility looked rundown. Worn out carpets, drab paint, old mattresses.

2026-05-31 • via Nuitee
L
Laura • family_with_children • us
5
Convenient area to downtown, paid too much for nothing but standard 90’s style room. Needs updates!!
Pros:

Close to downtown area

Cons:

Dingy looking inside, carpet needs to be removed, a/c unit had mold residue and the cover to control it fell off when lifted, tv froze many times, toilet flushed at a very slow pace and filled up with lots of water slowly.

2026-05-09 • via Nuitee
J
jalondaw916 • Business
10
Overall good
Pros:

Just had to give a quick shout out to the night front desk worker aka Mrs Jam(jamela) because workthe night shift a being that kind to everyone is not for the week especially staying up all these hours inthe middle of the night alone

2026-04-17 • via Tripadvisor
R
Randal • couple • us
1
2026-04-02 • via Nuitee
D
Dalton • solo_traveller • us
8
2026-03-31 • via Nuitee
L
lav4748 • Family • Bethel Park, Pennsylvania
4
Adequate room & hotel, service lacking
Pros:

The high point of the stay was having a room ready upon early check in. Unfortunately, the room type I had reserved (king bed) was not available and she stated the hotel had over booked king bed rooms, but a room with two queens was available. That was great and an early check in is always appreciated. The other good part was Brooke, the server in the food area. She was very busy (and I heard two staff had quit unexpectedly) but she was quick and the cook prepared good food for hotel standards.

My issues came into play with the pool area, housekeeping, and keys being deactivated twice.

Pool: I purposely booked a hotel with an outdoor pool (after canceling a hotel without a pool) because even though it is March, I’m from the north and lounging by the pool in the sun was on my to-do list for this vacation. Unfortunately, that didn’t happen because even though the pool was open, the building blocked the sun so even if it was warm enough, there was no sun reaching the pool area.

Key deactivation: I travel enough to know not to put keys next to cell phones. I have never stayed at a hotel where my keys have been deactivated twice in one stay. Both times I had my hands full and was exhausted and had to go to the front desk, and of course had a guest in front of me with an issue. The first time I was on my way out and forgot something in my room, so I was late for a lunch with family. The second time I commented on the deactivation happening twice, and I was told not to keep it near cell phones. No apology. There was another guest complaining about key deactivation as well so it wasn’t just me.

Room service: minimal at best. There was a used bottle of lotion in the bathroom and the shower had two shampoo instead of one shampoo and body wash. The beds were made daily, but the bar soap was taken away and no soap provided. No lotion was ever supplied. No extra towels or washcloths. There was one small trash can for bathroom and bedroom, and it was overflowing and not emptied. I honestly didn’t even bring it up because I didn’t have time or feel like dealing with it. To me, having the basic toiletries/services shouldn’t require me to ask for it. I had requested daily room service on my check in.

There is a $4 plus charge for a medium coffee. I paid it, because I need my coffee. The coffee is put out later in the day, but you have to pay in the morning.

2026-03-30 • via Tripadvisor
S
Susana • couple • us
7
2026-03-28 • via Nuitee