Castaway Bay by Cedar Point Resorts

Hotels
8.2 (1262 reviews)
2001 Cleveland Road , Sandusky , US
+1 419-627-2106

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Fun water activities
Kid-friendly atmosphere
Cons:
Staffing issues
Room quality issues

Categories

Cleanliness
7.7
Rooms could be cleaner, holes in chairs, cob webs & dust present in rooms.
Service
8.7
Standard service standard for a hotel of this rating.
Location
8.7
Everything was a mile away from everything, but overall acceptable.
Room Quality
7.7
Rooms were tiny; beds were uncomfortable, upgrades lacked basic amenities.
Amenities
8.2
Waterpark and arcade were fun for kids, but some areas closed due to staffing.
Value for Money
7.7
Paid a lot to stay, many things closed; fell short of expectations.
Food and Beverage
8.7
Excellent food options enjoyed by family.
Overall Experience
8.2
Great family experience despite some issues with amenities and staffing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:42

Property Description

Indoor Water Park and Outdoor Pool
Experience the thrill of our on-site indoor water park and unwind by the outdoor pool with a sun terrace. Perfect for guests of all ages looking for fun and relaxation.

Comfortable Rooms with Modern Amenities
Each room at Castaway Bay Indoor Water Park is thoughtfully equipped with a microwave, refrigerator, and a flat-screen cable TV. The vibrant decor adds a touch of cheer to your stay.

Convenient Dining Options and Entertainment
Indulge in a quick-service breakfast, lunch, and drinks at the property. Don't miss the extensive breakfast buffet at High Tide Café. For entertainment, enjoy the games room, fitness centre, and the indoor water park. Free Wi-Fi keeps you connected throughout your stay.

Book now and make unforgettable memories at Castaway Bay Indoor Water Park!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests may purchase discounted tickets for Cedar Point onsite and will receive early access to the park.

The property charges the first night of stay at the time of the booking and remaining balance is paid upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Guest Reviews

8.2
Based on 1262 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 8.2
Y
Yakeline • family_with_children • us
10
Un lugar muy agradable para disfrutar en familia.
Pros:

Muy cómodo y limpio

Cons:

Podría decir que me gustó todo.

2026-09-12 • via Nuitee
K
Katherin • family_with_children • us
10
2026-09-11 • via Nuitee
P
Patricia • family_with_children • us
10
Pros:

Estupendo servicio, cerca del parque de atracciones, y el hotel cuenta con mucho para el disfrute de los mas pequeños

Cons:

Parece qué recien habían fumigado y el olor se mantuvo en las habitaciones.

2026-09-08 • via Nuitee
L
Lori • couple • us
10
We had a wonderful time
Pros:

The water park is awesome

2026-09-08 • via Nuitee
J
Jennifer • solo_traveller • us
8
We loved it, will return in the future.
Pros:

The club castaway staff was awesome. We enjoyed the entertainment. The waterpark was clean and highly staffed. The design of the lobby and the theme throughout is exceptional, made us feel like we were at a tropical destination. When we did have a few issues they were taken care of almost immediately. The look of the hotel inside and outside is beautiful.

Cons:

Way too much whistle blowing going on in the park, we didn't know what was right, what was wrong, a staff approached our child about his water shoes but nobody told us anything any other time. The rooms did have a funky smell, walls and doors were dirty. The only other issue we had is not entirely the hotels fault but there were too many kids running amuck at all hours of the day and night unsupervised, yelling, running, banging on doors, we were woken up several times at night and early in the morning. Might need some security to control that. We got very little sleep. The bed didn't help with that, the bed was very uncomfortable.

2026-09-02 • via Nuitee
J
Jessica • family_with_children • us
7
Kids had a blast
Pros:

Kids loved all the activities from the waterpark, to the arcade. Ice cream shop was a favorite. We ran out of time to try bowling or put-put, but they looked fun

Cons:

Nobody told us we had to ask for room service. Trash overflowed, toilet paper ran out, and linens don't get replaced unless we asked for it. Could be why we saw extermination companies there.

2026-08-31 • via Nuitee
B
Beverly • extended_group • us
10
2026-08-26 • via Nuitee
E
Edward • family_with_children • us
7
2026-08-26 • via Nuitee
C
Christopher • solo_traveller • us
1
Maybe avoid.
Pros:

The price.... I had stayed here before, and it was way better then.

Cons:

A lot of the water attractions were shut down. The lifeguards didnt seem to want to equally enforce rules. The beds were uncomfortable.

2026-08-26 • via Nuitee
T
Tanaya • solo_traveller • us
5
Nice hotel, poor waterpark
Pros:

The location. Close to the amusement park and the mall and other shopping. Beds were comfortable and the bay view room was very pretty.

Cons:

80 percent of the water park attractions were closed there was no warning about closures either. We got bored quickly with no rides only the hot tub,wave pool and the splash bucket tower was open.

2026-08-26 • via Nuitee
F
Fashionetta • solo_traveller • us
7
Pros:

My family enjoyed the wave pool and slides.. my youngest had a blast for hia birthday!

Cons:

We didn't like how small the elevators were, no other complaints really!!

2026-08-26 • via Nuitee
R
Reed • solo_traveller • us
5
Pros:

It was clean

Cons:

When you leave to get breakfast at 830 and you come back and your room is all cleaned up blankets where taking off the beds when we had 3 more hours in the room 🙃

2026-08-24 • via Nuitee
T
Tia • family_with_children • us
10
Great place to spend a week or even a weekend.
Pros:

I love that it’s kid friendly with still things adults can do to feel Like a kid.they had the characters walking around and they actually enjoyed their selves. All the stuff was wonderful had smiles on there faces and so helpful with anything and everything. This place was clean and all around helpful

2026-08-22 • via Nuitee
T
Troy • solo_traveller • us
5
Pros:

The Waterpark and arcade are nice.

Cons:

The hours of the Waterpark and Arcade should be different. You check in at 4 the Waterpark closes at 8 and the arcade at 10. The beds and pillows were kind of uncomfortable. The reception staff messed up my account by charging things they should not have to my bank. We ended up paying for our cedar point tickets twice and it has not been fixed. There should be chairs available on the patio.

2026-08-18 • via Nuitee
N
Nora • solo_traveller • us
6
2026-08-10 • via Nuitee
H
Hong • solo_traveller • us
1
Pros:

How close it was to Cedar Point.

Cons:

Room didn't have toilet paper, shower gel, hand bar soap. Linens had a terrible smell to it. The shower was dirty. Horrible. All the eateries were closed.

2026-08-07 • via Nuitee
J
Joe • solo_traveller • us
10
2026-08-04 • via Nuitee
F
Felix Javier • family_with_children • us
10
2026-08-03 • via Nuitee
K
Krystal • family_with_children • us
10
2026-08-02 • via Nuitee
9
97karif • Family
2
Extremely dissatisfied
Pros:

Room was not clean upon arrival; floors hadn’t been swept and cobwebs on the ceiling. Family suite is supposed to sleep 6-we had 4 and it was overcrowded. There were 2 chairs to sit at a small table- no other way for people to sit other than on the bed. Not enough hooks for towels and they did not provide clean towels daily. There was not enough privacy to change clothes; only door was to the toilet area.
Water park hours were not amenable to our schedule.

2026-07-28 • via Tripadvisor