Castaway Bay by Cedar Point Resorts

Hotels
8.2 (1113 reviews)
2001 Cleveland Road , Sandusky , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Fun water activities
Kid-friendly atmosphere
Cons:
Staffing issues
Room quality issues

Categories

Cleanliness
7.7
Rooms could be cleaner, holes in chairs, cob webs & dust present in rooms.
Service
8.7
Standard service standard for a hotel of this rating.
Location
8.7
Everything was a mile away from everything, but overall acceptable.
Room Quality
7.7
Rooms were tiny; beds were uncomfortable, upgrades lacked basic amenities.
Amenities
8.2
Waterpark and arcade were fun for kids, but some areas closed due to staffing.
Value for Money
7.7
Paid a lot to stay, many things closed; fell short of expectations.
Food and Beverage
8.7
Excellent food options enjoyed by family.
Overall Experience
8.2
Great family experience despite some issues with amenities and staffing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:42

Property Description

Indoor Water Park and Outdoor Pool
Experience the thrill of our on-site indoor water park and unwind by the outdoor pool with a sun terrace. Perfect for guests of all ages looking for fun and relaxation.

Comfortable Rooms with Modern Amenities
Each room at Castaway Bay Indoor Water Park is thoughtfully equipped with a microwave, refrigerator, and a flat-screen cable TV. The vibrant decor adds a touch of cheer to your stay.

Convenient Dining Options and Entertainment
Indulge in a quick-service breakfast, lunch, and drinks at the property. Don't miss the extensive breakfast buffet at High Tide Café. For entertainment, enjoy the games room, fitness centre, and the indoor water park. Free Wi-Fi keeps you connected throughout your stay.

Book now and make unforgettable memories at Castaway Bay Indoor Water Park!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests may purchase discounted tickets for Cedar Point onsite and will receive early access to the park.

The property charges the first night of stay at the time of the booking and remaining balance is paid upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1113 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 8.2
R
Rita family_with_children us
8
2026-02-10 via Nuitee
S
shelley couple us
7
2026-02-09 via Nuitee
R
Robert couple us
8
Pros:

Had an amazing time! there's nothing I did not like

2026-02-09 via Nuitee
E
Emely family_with_children us
10
2026-02-08 via Nuitee
M
Mary extended_group us
8
2026-01-29 via Nuitee
E
Erin family_with_children us
10
2026-01-26 via Nuitee
S
Shepherd extended_group us
10
Fun times
Pros:

Loved it wasn't overly crowded. Very clean place. Nice upgraded stay.

Cons:

Walls are very thin. Can hear everything in halls and next room.

2026-01-26 via Nuitee
S
sharon family_with_children us
8
Pros:

Clean room.
Nice facility.
Good breakfast.

Cons:

Shampoo and body wash were empty. Good thing i brought mine and it was too late in the evening to call for it.

2026-01-24 via Nuitee
J
Jasmine family_with_children us
10
2026-01-22 via Nuitee
M
Megan family_with_children us
7
2026-01-20 via Nuitee
S
Shawna family_with_children us
10
2026-01-20 via Nuitee
I
ieshia couple us
8
2026-01-19 via Nuitee
E
Evlicia family_with_children us
9
2026-01-19 via Nuitee
K
Kara family_with_children us
8
Pros:

very convenient, kids were happy, overall had a great time

Cons:

It was really booked and super expensive (more than $500) on the only weekend we could go.

2026-01-19 via Nuitee
K
karen couple us
1
Pros:

Nothing

Cons:

My mom booked this for my family and after driving 4 1/2 hours we weren't allowed to check in

2026-01-19 via Nuitee
C
Claudia family_with_children us
5
Will find somewhere else to stay.
Pros:

The water park was great. Once the children spent most of the first day playing in the water, they didn't want to do that again. Also, the location was the best for dropping off and picking up. Staff was very pleasant and gave us clean towels
when we asked.

Cons:

Our room was small for three adults and two children. I paid extra for a sleeper chair and it was so lumpy and uncomfortable nobody slept in it. Our toilet had to wait 3 minutes between flushes. But the thing that really burned
me up was I paid extra for late check out (1:00pm). Our key stopped working at 11:00. We had to keep asking the
staff to let us in our room! If I pay for something that means you should of honored our room being open to us till1:00.
It just seemed like you wanted us to pay for all these extra (sleeper chair and late check out) then didn't care about the
customer as long as you got your money. Will find another hotel that cares about their customer satisfaction next time.

2026-01-19 via Nuitee
B
Brandon family_with_children us
4
Cons:

Staff was not helpful with my credit request. Did not offer cedar point membership discount

2026-01-19 via Nuitee
R
Remonda family_with_children us
9
2026-01-19 via Nuitee
T
Tina family_with_children us
10
2026-01-19 via Nuitee
N
Nathaniel family_with_children us
8
Pros:

We enjoyed our stay at Castaway Bay! Everyone was super friendly, and we got into our room early. The room is very vibrant and welcoming, and overlooks the water, which is pretty. The waterpark was the highlight, and it was nice being so close to it. Each lifeguard was top-notch. In addition to the waterpark, there are crafts and shows throughout the day. The breakfast buffet was good as well. We would stay again!

2026-01-17 via Nuitee