Comfort Inn North of Asheville

Hotels
•
Comfort Inn
8.4 (139 reviews)
167 Jf Robinson Ln, Mars Hill, North Carolina, 28754 , Mars Hill , US
+1 828-689-9000

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Pets allowed

Facilities

Hiking/biking trails nearby
Safe-deposit box at front desk
Express check-out
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
RV, bus, truck parking
Free self parking
Free RV, bus, truck parking
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (multiple mentions, including named staff)
Consistently praised breakfast / morning buffet
Clean and quiet for many guests
Convenient parking and easy in/out
Nice grounds and attractive room decor
Spacious rooms and comfortable pillows mentioned
Cons:
Construction/noise and isolated/hidden location reported
Housekeeping inconsistencies (hair on sheets, pilling, unmade bed)
Some maintenance issues (hard beds, lukewarm showers, AC rattle, bathroom wear)
Missing snack machine and occasional elevator outage
Perceived weekend price increases / value concerns

Categories

Cleanliness
7.6
Mixed reports — several guests noted issues (hair on sheets, pilling on fitted sheets, pillowcases not fresh, inconsistently made beds), though some reviews explicitly called the property very clean.
Service
9.2
Strong positive comments for staff and front desk (multiple mentions of helpful staff and specific praise for 'Ashley'); a single report of a long wait at checkout but overall service sentiment is very good.
Location
7.8
Location is convenient for certain destinations (Mars Hill) and offers easy parking, but multiple guests found it isolated, hard to find and affected by nearby construction.
Room Quality
7.6
Mixed room condition: some guests praised comfortable beds, nice decor and spacious rooms; others reported hard beds, rattling AC, lukewarm showers, and visible wear (peeling paint, door/caulking issues).
Amenities
8.8
Breakfast and basic amenities receive consistent praise (hot eggs/sausage, waffles, buffet), but guests noted missing snack machine and temporary inconveniences from renovation/elevator outages.
Value for Money
7.6
Several guests felt the weekend price increase was disappointing and reported issues (low sink flow) that reduced perceived value; others found the stay acceptable for the price.
Food and Beverage
9
Breakfast/buffet repeatedly highlighted positively (hot options, well tended area, enjoyed morning buffet), making food & beverage one of the stronger aspects.
Overall Experience
9.6
Generally positive overall sentiment: many 'everything was fine', 'stress-free', and 'excellent experience' comments despite recurring construction/maintenance notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Recreation Amenities and Views
Experience a seasonal outdoor pool and enjoy the serene garden view on offer at Comfort Inn North of Asheville. A perfect way to unwind and relax during your stay.

Featured Amenities
Take advantage of the business center, express check-out, and 24-hour front desk services available. With added conveniences like free self parking and a picnic area, your stay is bound to be comfortable and hassle-free.

Convenient Location
Situated in Mars Hill, the hotel is nestled in the mountains, providing easy access to Pisgah National Forest and Bailey Mountain Bike Park. Explore nearby attractions like French Broad River and Wolf Ridge Ski Resort. Book your stay now at Comfort Inn North of Asheville for a memorable mountain retreat.

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

8.4
Based on 139 reviews
Cleanliness: 7.6
Service: 9.2
Location: 7.8
Room Quality: 7.6
Amenities: 8.8
Value for Money: 7.6
Food and Beverage: 9
Overall Experience: 9.6
M
Michael • family
8
Pros:

Easy in/out. Breakfast and front reception staff excellent!

2025-10-12 • via Nuitee
C
charles
4
Pros:

Guy getting arrested in handcuffs when I pulled up.

2025-10-12 • via Nuitee
T
Tammy
2
NEVER AGAIN
Pros:

They had workers doing work that wasn’t that bad but when you are try to sleep and they are hammering well that wasn’t good at all and the bed was so hard it was terrible we left Saturday we didn’t stay the other night that we had paid for and then had to wait 30 plus minutes to get somebody to come up there to check us out the worker told me I had to call the hotel to get them to come to the front desk unbelievable

2025-10-03 • via Nuitee
H
HANS
8
Pros:

Convenient location - renovations will be nice when completed

2025-09-29 • via Nuitee
C
Cathi • family
8
Pros:

The room was excellent, staff very friendly and apologetic about the construction and elevator being out of order.

2025-09-21 • via Nuitee
J
Jenny
8
Simple and Easy
Pros:

It’s an older hotel and they’re working on upgrades. Simple and easy, nothing over the top. Breakfast area was well tended to and very clean. Beds and pillows were super comfy! Nice floors in the rooms. Spacious.

2025-09-20 • via Nuitee
T
Tom
8
Pros:

Great staff!

2025-07-25 • via Nuitee
V
Verified traveler
6
Convenient if visiting Mars Hill
Pros:

Difficult to find in the dark - and even in the daylight since it's in a weird, off road location. Arrived to a bed that looked like the previous resident made it, not housekeeping. Hubby had to use bathroom and unpacked items before we noticed the pillow cases did not smell fresh. Went to front desk for clean ones. Then we found a hair on the sheets when we finally turned them down! It was too late and we were too tired to change rooms. Since we were staying a second night, we asked for the sheets to be changed in the morning. When we arrived back to our room that night, the bed looked much better and I slept better even though the AC unit rattled all night.

Breakfast was decent - hot eggs and sausage, waffles, coffee, juice, bread/toast, bagels, packaged pastries, cereal, peanut butter and jelly, yogurt.

We stayed here mainly because of the location but if we were to visit the area again, I'd probably look for a different hotel.

2025-07-15 • via Nuitee
D
David
6
Pros:

For the price I had to pay for the weekend, I was disappointed. Had very low water flow at the bathroom sink. Also, NO Snack machine on the 1st floor. Every time I have stayed there it had snack machines. I also don’t like the price increase for the weekends. I most likely not stay there again.

2025-06-30 • via Nuitee
S
SCOTT
8
Pros:

This hotel is hidden up a hill, behind construction sites. Once there, the stay was ok, but it's pretty isolated.

2025-06-30 • via Nuitee
D
DeAnna • family
10
Pros:

No fault of the hotel but lots of construction going on. Maybe won't last long

2025-06-13 • via Nuitee
J
Justin
8
Pros:

Everything was fine.

2025-06-12 • via Nuitee
E
Edgar M.
6
Pros:

Bathroom needs to be painted and door repaired on bottom. Toilet was moved and old caulking left in original spot.
I have stayed here several times over the years, this visit it is showing it's age. Refresh rooms.

2025-06-07 • via Nuitee
S
Sandy
10
Pros:

Beautiful grounds. I have stayed here before. Never disappoints. Excellent experience!

2025-05-21 • via Nuitee
S
Sharlene • friends
10
Pros:

Decor of room was very nice. Parking and getting to my room was very convenient and quick. Good breakfast is included.

2025-05-19 • via Nuitee
W
Wendy • partner
8
Pros:

Average accommodations - basic. Main issues: lukewarm water for shower ( never got completely hot) and lots of noise from highway especially very early morning.

2025-05-13 • via Nuitee
C
Carol
10
Pros:

Stress-free in every way.

2025-05-04 • via Nuitee
K
Kelly
10
Pros:

Great staff service and enjoyed the morning buffet.

2025-05-04 • via Nuitee
S
Sankler • family
10
Pros:

Very clean and very quiet.

2025-04-12 • via Nuitee
G
Gail
8
Good job Ashley!
Pros:

I am so appreciative of Ashley at the front desk. She was observant and went out of her way to meet my needs even with last minute changes I needed upon arrival. The motel was quiet and clean and besides just being a little outdated everything was perfect. The sheets were not great as there was a good amount of pilling of fitted sheet making it somewhat uncomfortable.

2025-03-28 • via Nuitee