Shangri-La Changchun

Hotels
•
Shangri-La Group
8.5 (96 reviews)
569 Xi'an Road , Changchun , cn
+86 431 8898 1818

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Outstanding front desk support
Central location
Cons:
Poor cleanliness in certain areas
Inadequate food service

Categories

Cleanliness
6.89
There are significant complaints regarding the cleanliness, particularly noted in the cons.
Service
9.36
The front desk staff and manager received high praise for their assistance and service.
Location
9.4
The hotel is centrally located, which is a major advantage as mentioned by multiple reviewers.
Room Quality
8.85
General praises for room quality, details are limited.
Amenities
8.38
Corporate amenities are adequate, but need improvements based on multiple mentions.
Value for Money
8.84
Standard quality for this hotel tier.
Food and Beverage
7.39
Food quality and service in restaurants need significant improvement.
Overall Experience
8.86
Overall experience is rated positively with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:45

Property Description

Luxurious Amenities and Facilities

The Shangri-La Changchun offers a range of luxurious amenities, including an indoor pool, fitness center, and spa facilities. Guests can unwind in the sauna, steam bath, or whirlpool after a busy day of exploring the city.

Convenient Location

Situated in the heart of Changchun's commercial district, the hotel is surrounded by shopping centers, banks, and key attractions like the Museum of the Imperial Palace of the Manchu State. With easy access to the airport and railway stations, guests can travel effortlessly to and from the hotel.

Culinary Delights

Indulge in a culinary journey at the hotel's restaurants and bars. From traditional Chinese cuisine at the award-winning Shang Palace to a variety of Asian and Western dishes at Shen Cafe, there's something to satisfy every palate. End the day with a refreshing drink at the Beer Garden or Lobby Lounge.

Experience luxury and convenience at Shangri-La Changchun - book your stay now!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGQ

Location

Guest Reviews

8.5
Based on 96 reviews
Cleanliness: 6.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 7.39
Overall Experience: 8.86
Диана • family_with_children • ru
9
Все было бы отлично, если бы не запах сигаретного дыма и более качественная уборка
Pros:

Завтраки отличные, очень разнообразные, но в основном азиатские блюда, номер отличный, большой, продуманы всякие приятные мелочи, бесплатные напитки, приветственные фрукты, персонал отеля очень приветливый, очень удобное расположение, в центре, недалеко метро, но мы передвигались на такси. Есть зона спа с бассейном, сходили один раз, больше не захотелось, так как много людей в небольшом бассейне.

Cons:

не очень чисто в отеле, кнопки у лифта постоянно в пятнах от чужих прикосновений, в номере не очень чистое покрытие на полу, и самое неприятное это запах сигаретного дыма в номере и в коридорах из за общего кондиционирования воздуха.

2026-08-18 • via Nuitee
J
John Snebang • couple • dk
8
2026-08-10 • via Nuitee
T
tak • solo_traveller • jp
9
Pros:

朝食の種類が豊富。

Cons:

地下鉄駅（人民広場駅）まで徒歩10分位かかる。

2026-08-10 • via Nuitee
M
Michael • solo_traveller • de
10
Pros:

Sehr freundliches Personal

2026-07-09 • via Nuitee
Y
Ying Ying • extended_group • my
8
2026-06-15 • via Nuitee
H
Harald • solo_traveller • de
7
2026-05-28 • via Nuitee
H
HIROAKI • solo_traveller • jp
8
2026-05-20 • via Nuitee
R
Radka • solo_traveller • cz
9
2026-04-26 • via Nuitee
M
Maximilian • solo_traveller • at
8
2026-04-22 • via Nuitee
A
Alexander Maria • solo_traveller • fr
10
2026-04-16 • via Nuitee
A
Alexander Maria • solo_traveller • fr
10
2026-04-16 • via Nuitee
K
Kam Ling • extended_group • hk
7
Good Stay!
Pros:

Helpful concierge

2026-04-12 • via Nuitee
G
Genevieve • extended_group • fr
10
2026-02-10 • via Nuitee
E
Erik • couple • sk
10
2026-01-30 • via Nuitee
S
Seunghoon • family_with_children • au
9
Pros:

Clean, also have fresh fruits displayed in the room. Great !

2026-01-21 • via Nuitee
H
Hui Ying • family_with_children • sg
9
Pros:

The rooms were spacious and clean. The staff members were also very courteous and friendly. The affordable room rates were the cherry on top.

房间不仅宽敞，也十分干净。员工们非常乐意助人且友善，让我感受到了东北人的热情。房间价格也很合理，性价比很高。

Cons:

None, our stay was very enjoyable.

2025-12-23 • via Nuitee
S
Siegfried • couple • de
10
Paradies
Pros:

Top Luxus, alles vom feinsten

2025-12-13 • via Nuitee
W
Wenzel • solo_traveller • ch
7
2025-11-11 • via Nuitee
S
Siegfried • couple • de
10
Top hotel crowed by an outstanding front desk staff and manager
Pros:

Front desk manager Liu helped us extensively to solve problems with our onward travel arrangements so that we are not stranded at the destination.

2025-11-11 • via Nuitee
C
Chris • couple • gb
9
2025-10-18 • via Nuitee