Shangri-La Changchun

Hotels
•
Shangri-La Group
8.5 (84 reviews)
569 Xi'an Road , Changchun , cn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Outstanding front desk support
Central location
Cons:
Poor cleanliness in certain areas
Inadequate food service

Categories

Cleanliness
6.89
There are significant complaints regarding the cleanliness, particularly noted in the cons.
Service
9.36
The front desk staff and manager received high praise for their assistance and service.
Location
9.4
The hotel is centrally located, which is a major advantage as mentioned by multiple reviewers.
Room Quality
8.85
General praises for room quality, details are limited.
Amenities
8.38
Corporate amenities are adequate, but need improvements based on multiple mentions.
Value for Money
8.84
Standard quality for this hotel tier.
Food and Beverage
7.39
Food quality and service in restaurants need significant improvement.
Overall Experience
8.86
Overall experience is rated positively with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:45

Property Description

Luxurious Amenities and Facilities

The Shangri-La Changchun offers a range of luxurious amenities, including an indoor pool, fitness center, and spa facilities. Guests can unwind in the sauna, steam bath, or whirlpool after a busy day of exploring the city.

Convenient Location

Situated in the heart of Changchun's commercial district, the hotel is surrounded by shopping centers, banks, and key attractions like the Museum of the Imperial Palace of the Manchu State. With easy access to the airport and railway stations, guests can travel effortlessly to and from the hotel.

Culinary Delights

Indulge in a culinary journey at the hotel's restaurants and bars. From traditional Chinese cuisine at the award-winning Shang Palace to a variety of Asian and Western dishes at Shen Cafe, there's something to satisfy every palate. End the day with a refreshing drink at the Beer Garden or Lobby Lounge.

Experience luxury and convenience at Shangri-La Changchun - book your stay now!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for CNY 68 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for CNY 136 per person per night when using an existing bed.
    People no matter the age stay for CNY 350 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 84 reviews
Cleanliness: 6.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 7.39
Overall Experience: 8.86
G
Genevieve • extended_group • fr
10
2026-02-10 • via Nuitee
E
Erik • couple • sk
10
2026-01-30 • via Nuitee
S
Seunghoon • family_with_children • au
9
Pros:

Clean, also have fresh fruits displayed in the room. Great !

2026-01-21 • via Nuitee
H
Hui Ying • family_with_children • sg
9
Pros:

The rooms were spacious and clean. The staff members were also very courteous and friendly. The affordable room rates were the cherry on top.

房间不仅宽敞，也十分干净。员工们非常乐意助人且友善，让我感受到了东北人的热情。房间价格也很合理，性价比很高。

Cons:

None, our stay was very enjoyable.

2025-12-23 • via Nuitee
S
Siegfried • couple • de
10
Paradies
Pros:

Top Luxus, alles vom feinsten

2025-12-13 • via Nuitee
W
Wenzel • solo_traveller • ch
7
2025-11-11 • via Nuitee
S
Siegfried • couple • de
10
Top hotel crowed by an outstanding front desk staff and manager
Pros:

Front desk manager Liu helped us extensively to solve problems with our onward travel arrangements so that we are not stranded at the destination.

2025-11-11 • via Nuitee
C
Chris • couple • gb
9
2025-10-18 • via Nuitee
P
Pohui
6
Bad Timing
Pros:

The Gym was good, hotel was a bit dated, but the entire area was undergoing construction so it was very difficult to get in/out of the hotel, lots of traffic jams and having to walk through broken concrete. Not a great experience for the price.

2025-09-16 • via Nuitee
K
Kin Sun Kenny
10
品質酒店
Pros:

名牌酒店，物有所值

2025-09-11 • via Nuitee
W
Wei
10
Pros:

The hotel was of very good quality. Clean and convenient to transportation. The staff members were very friendly. We had a pleasant stay.

2025-09-11 • via Nuitee
W
WANG ZHEN • couple • cn
3
极差
Pros:

地理位置

Cons:

餐食、餐厅服务、酒店的设施需完善（大堂边和房间卫生间的管道冒着臭气，无人问津

2025-09-08 • via Nuitee
C
CHUAN • couple • jp
8
2025-08-29 • via Nuitee
廣志 • solo_traveller • jp
9
良かった
Pros:

サービスは良かった

Cons:

朝食はトレイがなく運搬に不便であった

2025-07-12 • via Nuitee
K
kok meng • couple • sg
10
2025-07-06 • via Nuitee
K
Kok • young couple • sg
10
Exceptional
2025-06-28 • via Nuitee
J
Juntan • young couple • us
9
Great customer service, good location.
Pros:

It’s literally city center

Cons:

I wish it’s closer to the subway station, and the side entrances bigger.

2025-06-26 • via Nuitee
M
Michael • partner
8
Pros:

Great staff, good room and excellent breakfast.

2025-06-25 • via Nuitee
A
Arkadiy • review category business travellers • by
9
Superb
2025-05-26 • via Nuitee
H
Hongwei
10
Pros:

Excellent environment and friendly staff.

2025-05-05 • via Nuitee