Hotel Rising

Hotels
6.4 (17 reviews)
1550 North 52nd Drive , Phoenix , us

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Secure environment
Friendly staff
Clean rooms
Cons:
Dirty bathrooms
Broken appliances
Poor service

Categories

Cleanliness
4.43
Multiple complaints about cleanliness, including a dirty bathtub.
Service
7.9
Service issues noted, but positive mentions of staff friendliness.
Location
7.44
Location not specifically criticized, but no strong positives mentioned.
Room Quality
5.39
Complaints about broken appliances and outdated furniture.
Amenities
5.42
Limited amenities met with dissatisfaction and complaints about maintenance.
Value for Money
6.38
Mixed sentiments about pricing, with complaints about hidden costs.
Food and Beverage
7.43
Breakfast offered but considered overpriced.
Overall Experience
6.8
Overall experience was mixed with significant negatives but some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:07

Property Description

American Inn is a charming 2-star hotel located in Phoenix, just 11 km from Copper Square. Enjoy our outdoor swimming pool, free private parking, and shared lounge. Stay connected with free WiFi and take advantage of our convenient ATM and luggage storage services. Our multilingual staff is here to assist you in Arabic, English, Spanish, and French. Explore nearby attractions such as Arizona Capitol and Burton Barr Library, both just a short drive away. Book your stay at American Inn today and experience comfort and convenience in Phoenix!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Location

Guest Reviews

6.4
Based on 17 reviews
Cleanliness: 4.43
Service: 7.9
Location: 7.44
Room Quality: 5.39
Amenities: 5.42
Value for Money: 6.38
Food and Beverage: 7.43
Overall Experience: 6.8
M
Miguel • couple • us
2
2026-02-14 • via Nuitee
R
Ryneal • couple • us
1
Pros:

I didn't have breakfast there.

Cons:

We were given a card key , once we got to our room, we opened it, someone came up saying im rooming here. That was a shocked to me and my spouse, we were both very tired and had to walk back to the office and get another key. That was a disappointment.

2026-01-19 • via Nuitee
C
Corwin • solo_traveller • us
2
2026-01-19 • via Nuitee
A
Annette • solo_traveller • us
10
Pros:

The employees were so nice played back.. they work with you wen you need it ....

Cons:

Is was very private quite chill

2026-01-16 • via Nuitee
R
Reyes • solo_traveller • mx
10
2025-12-18 • via Nuitee
R
Richards • extended_group • us
1
They did not honor the agreed price, i had to cancel my plans and they charged my anyway!! they suck
Pros:

They did not honor the agreed price, i had to cancel my plans and they charged my anyway!! they suck so does booking.com

Cons:

They did not honor the agreed price, i had to cancel my plans and they charged my anyway!! they suck so does booking.com

2025-12-04 • via Nuitee
L
lizbeth • couple • us
1
Cons:

No servía el televisor la tina de baño estaba súper sucia la muchacha de recepción de muy mal carácter el secador de cabello no servía muy mala experiencia

2025-11-08 • via Nuitee
A
Anthony • couple • us
1
I would rather stay home and drive back and forth than to stay at that hotel again.
Pros:

The only thing good was it had security gates and cameras.

Cons:

The room I booked was a king bed. No tv in the room. The ac unit was broken. The portable ac unit had an exhaust pipe going out the window of the room. That was very dangerous and frightening. Anybody could have opened the window and got into the room.

2025-10-21 • via Nuitee
A
Armando • extended_group • us
5
2025-10-20 • via Nuitee
R
Rebeca • family_with_children • us
5
Cons:

Descuidado viejo sin mantenimiento

2025-10-18 • via Nuitee
B
brown • couple • us
9
My stay
Pros:

A/C works great and quiet and secure

Cons:

ADA room needs regular light switches and comfortable bed better TV size channels lower tub /shower was good and fix the gap under the door and locks and the out dated furniture paying for Breakfast 7.99 kind of a downer

2025-08-28 • via Nuitee
E
Ed • solo_traveller • us
2
Skip this place till refurbished if ever.
Pros:

Nothing good I like about this property.

Cons:

This place is dilapidated. TV don’t work. Towel bars loose from wall. Everything looks tired and need updating. Mattress was too soft. Exterior needs serious repair work from stucco patching to simple painting. Too many patch work to mention.

2025-08-18 • via Nuitee
B
Bryan • couple • us
7
2025-08-09 • via Nuitee
L
Lee • solo_traveller • us
4
I'll probably never stay again
Pros:

The room was okay nice

Cons:

They don't want to give you your deposit back

2025-08-04 • via Nuitee
J
Jesse • solo_traveller • us
8
Good I like the whole experience
Pros:

It was safe

Cons:

Nothing

2025-07-22 • via Nuitee
T
Terry • couple • us
10
Pros:

Rooms were clean

Cons:

Every body was very nice and friendly to visit with

2025-07-12 • via Nuitee
G
Genesis • young couple • us
10
Great place to stay on a budget!
Pros:

Place is actually under new management. Place was clean, staff was excellent!

Cons:

Nothing.

2025-07-07 • via Nuitee
L
Lindsey • review category business travellers • us
1
Unacceptable
Cons:

I booked this online and nowhere was it said that I would have to pay an extra $100 out of pocket for a deposit. When I requested a refund I was told I had to do it through the app. I requested to speak to a manager and was told what was not here right now. And got a blank stare from the young girl who's working behind the counter didn't even know how to unplug a phone jack. Another phone is off the hook because of whatever so I can't even call them. This was absolutely the worst experience I've ever had with the hotel and booking.com I'm very unsatisfied I've been left stranded.

2025-07-02 • via Nuitee