Grand Josun Busan

+ box spring bed to old not up to 5 stars standards
+ loud environment, sound of music until 22:00 every day
+ overcrowded family hotel with long elevator waiting time

Breakfast was a bit overpriced

The air conditioning stopped working during the night and only started working again when we moved around the room. As a result, the room became very hot and sticky at night, which made it difficult to sleep.

The water in the bath also did not drain properly. While we were showering, the bath would fill with water and it took a very long time to drain.

The breakfast was the most disappointing part of our stay. There was no fresh fruit such as mango, strawberries, bananas, oranges or other exotic fruits. As we stayed for three nights, every breakfast offered the same selection of apples, pineapple and grapes, none of which I particularly enjoy. For a hotel of this standard, especially considering the price charged for breakfast, I would expect a much wider and more varied selection of fresh fruit from around the world.

The queue for coffee was also so long that we often didn't have time to wait. When we did manage to get a coffee, the quality and preparation were quite poor.

Overall, the hotel has a fantastic location and impressive rooms, but these details were disappointing and not what I would expect from a hotel of this standard.

1. Det er lydt fra gaden ved siden af, så hvis du ønsker total ro ved søvn, så får du det ikke her. Ikke at det larmer, men du kan hører, hvad der sker fra gaden. Evt. book værelse med havudsigt i stedet for.

2. Der er boblebad ved poolområdet, men det er et koldt boblebad - ved ikke om det er meningen😅

3. De kunne godt bruge 2 ekstra elevatorer. Du venter typisk flere minutter, før du kan komme på.

Vi blev fortalt, at alt fra minibaren på værelset var gratis første dag, og herefter ville vand kun være gratis. Vi gik på værelset for så kun at finde vand i minibaren. Dette spurgte vi så ind til ved receptionen, og det blev undskyldt, men at den var god nok - hvad var pointen så med “gratis” minibar, hvis der alligevel kun er vand😂 - lille detalje, men stadig mærkeligt.

The pool area, could be a little more expansive. Would have loved an adult only pool area for sun tanning and swimming.

Only thing I will say is there was a lot of kids/families staying. A lot of the time when we went to enjoy the pool, there would be loads of screaming kids which made it quite unpleasant. This seemed to be all day. Especially as the outdoor pool is very small. Only 6 day beds I think isn’t really good enough but can’t do much else given there is no space. People don’t even use the day beds for what they are meant for, they just use them to put their belongings on them as the pool floor is constantly wet from the pool. It was a bit annoying as I love laying in the sun but wasn’t able to due to people using them as a bag holder. It is a bit inconsiderate to other guests who may like to use the pool facilities. They need bag storage elsewhere so sum beds can be used as intended. That would be my only comment. Families need to be more considerate of their kids. Oh and the elevators are really slow!!

It is grossly insufficiently served by its three small elevators. We really did not appreciate having to walk down 15 stories from our room on account of an elevator's never arriving to iur floor!

Non sono stati chiari con i prezzi.

Not being able to reserve a two room suite that would accommodate two adults and a teen. In order to have separate sleeping rooms we had to reserve a child's family suite. The suite is great for those with small children, not so great for families with older children.

There was no direct beach access until after 10 am. In order to access the beach you had to leave out the front entrance, walk around the front and side of the building, and then down to the waterfront. An easy fix would be to use the room key card for after hours beach access.