InterContinental Adelaide by IHG

Hotels
•
InterContinental Hotels & Resorts
8.5 (3864 reviews)
North Terrace , Adelaide , AU
+61 8 8238 2400

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location / central to river and city
Friendly, helpful and attentive staff
Outstanding breakfast (extensive buffet)
Comfortable beds and generally clean rooms
Good amenities including restaurants, wine bar and valet
Complimentary upgrades and good room service
Great views from rooms
Valet parking service praised
Cons:
Rooms dated/tired and in need of refurbishment
Worn or stained carpets and some dirty linens reported
Uncomfortable pillows and some scratchy sheets
Perceived poor value for money / expensive
Inconsistent restaurant/bar food quality (specific poor meals)
Occasional tech issues (Apple TV/streaming)
No complimentary parking mentioned by one guest
Breakfast price noted as a concern by at least one guest

Categories

Cleanliness
8.2
Generally reported as clean (many guests praised clean rooms and beds), but there are repeated mentions of dirty/worn carpets and some stained linens which lowers this slightly.
Service
9.1
Strong positive sentiment: numerous comments about wonderful, friendly and helpful staff, excellent valet and attentive service, plus complimentary upgrade and thoughtful gestures.
Location
9
Very positive sentiment: repeatedly described as an excellent, central location with great proximity to the river and city and easy access to attractions.
Room Quality
7.2
Consistent negative notes: rooms described as dated/tired, in need of redecoration, worn carpets, scratchy sheets and uncomfortable pillows — this pulls the score down.
Amenities
9
Generally praised: good facilities, restaurants and wine bar, strong breakfast offering, and excellent valet parking; some minor tech glitches (Apple TV) noted but amenities are viewed positively overall.
Value for Money
7.4
Mixed-to-negative: multiple guests called the property expensive and poor value given the dated rooms or perceived declines in food/bar quality.
Food and Beverage
8.3
Mixed sentiment: breakfast repeatedly receives high praise, but several specific complaints about restaurant/bar meals (poor portions/quality, a disappointing seafood platter) lower the overall food score slightly.
Overall Experience
9.8
Strongly positive overall: many headlines and comments describe the stay as wonderful/first class and indicate guests would stay again despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Luxurious Riverfront Location
Situated on the banks of the River Torrens, InterContinental Adelaide offers stunning city views and elegant marble bathrooms in each room and suite.

Culinary Delights
Guests can indulge in exquisite dining experiences at Riverside and Shiki, accompanied by an extensive selection of award-winning Adelaide wines. The Atrium Lounge provides a sophisticated setting for afternoon tea or evening cocktails with live entertainment.

Premium Amenities
Club InterContinental offers exclusive lounge access, while the Fitness Centre features a fully equipped gym and a heated outdoor pool. The spacious rooms include ergonomic work areas and high-speed internet, ensuring a comfortable stay.

Experience luxury and convenience in the heart of Adelaide at InterContinental Adelaide.

Important information:

You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival. It is subject to availability.

For rates that include breakfast, please note that different policies and additional supplements may apply for extra guests.

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Location

Guest Reviews

8.5
Based on 3864 reviews
Cleanliness: 8.2
Service: 9.1
Location: 9
Room Quality: 7.2
Amenities: 9
Value for Money: 7.4
Food and Beverage: 8.3
Overall Experience: 9.8
M
Margaret • couple • au
9
Other than our 1 meal the Hotel was 1st Class and we would definitely stay there again.
Pros:

View from the room was fantastic. Staff were wonderful and very helpful.

Cons:

The Restaurant on the same floor as Reception could do with a new Chef. We had 1 meal in their (a Seafood Platter for 2-3).
It was really for 1 person and had no fish or prawns and no lemon wedges. When I asked for lemon wedges I received lemon slices from the bar which they use for drinks.

2026-11-01 • via Nuitee
M
Maryellen • extended_group • au
8
Brilliant staff
Pros:

Staff were excellent! Breakfast enormous! Room in need of new carpet and a paint.

Cons:

Room and hallways in need of redecoration and new carpets especially the hallways.

2026-10-31 • via Nuitee
M
Matthew • couple • au
10
Wonderful hotel, nicest I have ever stayed in
Pros:

Room facilities, location, complimentary upgrade, room service, hotel bar

Cons:

View from the window was mostly obstructed one side by the building.

2026-10-31 • via Nuitee
W
William • couple • au
9
2026-10-30 • via Nuitee
A
Andrew • solo_traveller • au
8
2026-10-29 • via Nuitee
B
Beheshti • couple • au
10
2026-10-28 • via Nuitee
E
Ebony • couple • au
10
2026-10-28 • via Nuitee
W
Witcombe • family_with_children • au
9
2026-10-27 • via Nuitee
C
Chris • couple • au
9
2026-10-27 • via Nuitee
M
Mark • family_with_children • au
10
Pros:

Friendly staff, great amenities, restaurants and wine bar.

2026-10-27 • via Nuitee
B
Brodie • couple • au
7
2026-10-26 • via Nuitee
D
Dilailah • couple • au
10
Well, all in all is awesome
Pros:

Good view wonderful place

Cons:

Just a suggestion if they can include some oral care it’s so very important like even a cheap toothbrush and small toothpaste , sometimes we forgot to put that inside the bag

2026-10-26 • via Nuitee
T
Tahnee • solo_traveller • au
10
2026-10-24 • via Nuitee
L
Lisa • solo_traveller • au
5
Friendly but poor value for money
Pros:

Location, staff and Shiki restaurant.

Cons:

Property is in need of refurbishment as the rooms are very dated. Very expensive for quality of accommodation.

2026-10-24 • via Nuitee
M
Matt and Janelle • family_with_children • au
10
2026-10-23 • via Nuitee
F
Fook Meng • couple • sg
8
Quite satisfied with my stay
Pros:

Location

Cons:

No complementary parking

2026-10-23 • via Nuitee
J
Jill • family_with_children • au
6
2026-10-23 • via Nuitee
R
Richard • couple • au
9
Very enjoyable
Pros:

Gret location, comfortable room

Cons:

We had no issues.

2026-10-22 • via Nuitee
E
Elizabeth • couple • au
9
Pros:

Cleanliness , some friendly staff.

Cons:

Don’t like where the tv is situated in the room. Very hard to view

2026-10-22 • via Nuitee
E
Elspeth • couple • au
8
Pros:

The location is of course perfect with great proximity to the River and the city. The room was very well-equipped and clean, including the large and comfortable bed although the pillows were a bit too big and soft for us. Breakfast was a very extensive and well presented buffet.

Cons:

We couldn't get to see Apple TV and the concierge couldn't do it either. This seems strange for such a top hotel. We don't watch Foxtel or any of the other streaming programs that were provided. This glitsch took up a lot of time without a successful outcome.

2026-10-22 • via Nuitee