San Ramon Marriott

Hotels
Marriott Hotels & Resorts
8.5 (452 reviews)
2600 Bishop Drive , San Ramon , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great location
Exceptional service
Cons:
Dated facilities
Poor dining options
Lighting issues in rooms

Categories

Cleanliness
8.14
Rooms are clean but some facilities are dated.
Service
9.11
Exceptional service highlighted by staff going above and beyond.
Location
9.15
Great location with easy access to amenities and surrounded by nature.
Room Quality
8.1
Rooms were satisfactory but mentioned issues with lighting.
Amenities
9.13
Great amenities including a nice swimming pool and access to laundry facilities.
Value for Money
8.59
Good value considering location and included amenities.
Food and Beverage
7.14
Restaurant received poor reviews; improvements noted in recent visits.
Overall Experience
8.61
Mixed experiences but overall positive due to service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:57

Property Description

Luxurious Accommodation in the California Redwoods

The San Ramon Marriott offers a serene retreat among the California Redwoods, providing a perfect blend of comfort and convenience. Each spacious room is equipped with modern amenities, ensuring a relaxing stay for every guest.

Gourmet Dining and Entertainment

Indulge in a culinary experience at the Bishop Grill, offering a delightful menu crafted from local ingredients and a diverse selection of beverages. Unwind during Happy Hour with live entertainment on select days, adding a touch of excitement to your evenings.

Recreation and Exploration

Take a dip in the heated pool or stay active at the fitness centre, catering to your leisure and wellness needs. With nearby dining and shopping options, as well as easy access to entertainment venues, San Ramon Marriott promises a memorable stay for all.

Book your stay at San Ramon Marriott now for an unforgettable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

***Please note: Breakfast package includes breakfast for up to 2 adults and 2 children. Breakfast cost may vary for additional adults. Please contact hotel for further details.***Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 12 per day.

Location

Guest Reviews

8.5
Based on 452 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 7.14
Overall Experience: 8.61
J
jasoncF9971PC Family
10
Marriott San Ramon CA
Pros:

Stayed one night for kids sports and enjoyed our stay. Clean spacious rooms with many hotel amenities…Pool, Gym, and Bar/Restaurant. Special shout out to the staff, especially Marcela Diaz who was super pleasant to work with. She took care of all our needs from check out to check in. Thank you!

2026-07-26 via Tripadvisor
P
Paul solo_traveller us
10
2026-07-24 via Nuitee
H
HONG extended_group cn
10
2026-07-24 via Nuitee
W
Wendy solo_traveller us
8
2026-07-20 via Nuitee
C
Carrillo Sida couple us
10
I would book again because of how professional it was
Pros:

That everything was clean and I was satisfied with my stay.

Cons:

I liked everything about the property.

2026-07-17 via Nuitee
C
cooperm636 Family
2
Terrible customer service Jordan
Pros:

I have never felt more disrespected at a Marriott property than I did because of Jordan’s treatment of our group. Instead of making guests feel welcome, he insisted on charging each guest $25 just to enter the lounge, with no effort to explain the policy respectfully or offer any reasonable customer service.

It wasn’t just the charge—it was the attitude. Hospitality should be about making guests feel valued, but Jordan made us feel like we were nothing more than an inconvenience. The interaction came across as rude, unprofessional, and completely lacking in empathy.

I’ve stayed at many Marriott properties, and this was by far one of the worst customer service experiences I’ve had. Management should seriously review how guests are being treated because one employee can ruin the reputation of an entire hotel.

I won’t be returning to this location, and I would encourage others to think twice before staying here if this is the level of service they can expect.

2026-07-15 via Tripadvisor
S
Sherease solo_traveller us
10
Will stay here again!
Pros:

It's so clean and up-to-date with technology had awesome water machines that I've never seen before.

Cons:

The beds could have been a little bit more comfortable, but I didn't complain because everything else was so great.

2026-07-15 via Nuitee
M
Malo solo_traveller us
1
2026-07-12 via Nuitee
R
Robin solo_traveller us
9
2026-07-10 via Nuitee
V
Vacation01315069208 Couples
10
great breakfast, friendly staff
Pros:

great breakfast, friendly service.

2026-07-07 via Tripadvisor
O
onealoha Couples
10
Perfect stay.
Pros:

Peaceful sleep, the bed was very comfortable. Staff, always attentive and professional, especially Maurice who was super helpful. Excellent breakfast, reasonable prices and very good. Perfect stay.

2026-07-06 via Tripadvisor
G
GrandTour53442006111 Friends getaway
10
Super comfortable and easy
Pros:

Friendly helpful staff. Clean and very comfortable room. And good coffee in the lobby in the morning!

2026-07-06 via Tripadvisor
N
Nobuko couple jp
3
Extremely convenient location but rundown not very clean facilities
Pros:

Convenient

Cons:

Entire facilities were not very clean, house cleaning staff never dusted and never left a spar toilet paper. We stayed 2 weeks and didn't need to clean the room every day but since they didn't give us a spare toilet paper, we ended up buying our own. They use very strongly scented house cleaning products that suffocated us. No room amenities, just soap shampoo and conditioner. Disappointed

2026-06-23 via Nuitee
R
Ronald couple us
10
Quiet and relaxing.
Pros:

Very clean and comfortable. Great location.

Cons:

None at all

2026-06-23 via Nuitee
T
Ta'Licia couple us
8
All around I loved and enjoyed my stay
Pros:

Views was great. Very clean and comfy

Cons:

Was charged twice

2026-06-18 via Nuitee
G
Global33022636797 Family
10
Best Stay
Pros:

We had a wonderful stay. We didn’t have enough time to enjoy all the amenities but would definitely stay there again.
Everyone was friendly and helpful.
Breakfast was delicious!

2026-06-16 via Tripadvisor
A
Ariel solo_traveller us
10
2026-06-14 via Nuitee
K
Kenneth couple ag
9
We had a comfortable stay even tho we were disappointed with poor internet connection.
Pros:

Beautiful hotel and gorgeous garden. The staff were courteous and helpful.

Cons:

I didn’t like the vanity with sink. It is too small and has no room to place all of my toiletries. The light there needs to be brighter. The internet connection was awful and I was unable to make overseas call/texts. We were placed in handicapped room which we didn’t ask for. We booked for room with free breakfast and we paid for breakfast twice.

2026-06-09 via Nuitee
J
Janayer couple us
9
2026-06-08 via Nuitee
S
Scott solo_traveller us
6
Pros:

Staff

Cons:

Restaurant hours

2026-06-08 via Nuitee