Holiday Inn Express & Suites - Painesville - Concord by IHG

Hotels
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Holiday Inn Express
9 (358 reviews)
11200 Gold Court , Painesville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Heated pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Great location
Good breakfast options
Cons:
No hot water for showers
Some guests disappointed by breakfast selections
Noise issues at night

Categories

Cleanliness
8.46
Most reviews noted the hotel as clean and well-kept, though one guest mentioned expectations for more attentive cleaning.
Service
9.43
Multiple reviews praised the friendly customer service and helpful staff, contributing positively to the experience.
Location
9.47
Guests appreciated the great location near local attractions, enhancing the overall stay.
Room Quality
8.92
Rooms were generally described as comfortable and spacious, meeting guests' expectations.
Amenities
8.95
The hotel offered good amenities, including a fitness center and laundry, though some wished for extended breakfast hours.
Value for Money
8.91
Some guests found the price high for the offerings, influencing their perception of value.
Food and Beverage
8.46
Reviews mentioned good breakfast options, but some guests preferred different choices, impacting the overall rating.
Overall Experience
9.43
Overall, guests expressed satisfaction with their stay, highlighting great experiences and quality service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:50

Property Description

Modern Comforts and Convenient Location

Luxurious Amenities
Holiday Inn Express & Suites - Painesville - Concord provides 3-star accommodation with an indoor pool and fitness center. Guests can relax and unwind in style after a day of exploring nearby attractions.

Complimentary Services
Enjoy free WiFi throughout the property, ensuring you stay connected during your visit. Benefit from the hotel's prime location, with Cleveland's top destinations like the Rock and Roll Hall of Fame just a short drive away.

Easy Access to Entertainment
Located within proximity to Progressive Field and Rocket Mortgage FieldHouse, this IHG Hotel offers the perfect blend of comfort and convenience for your stay in Painesville. Book now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 358 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
G
gipson • solo_traveller • us
10
Pros:

Super clean

Cons:

Nothing

2026-04-09 • via Nuitee
S
Sandra • family_with_children • us
6
Meh. Not impressed , wouldn’t stay again.
Cons:

The room smelled horrible and I had to go out and buy air fresheners and febreze. Pull out sofa bed was broken and not able to be used which caused 3 of us to have to sleep in one bed. Lamp wouldn’t turn on. I Saw it was unplugged so I plugged in and it still didn’t work.

2026-03-31 • via Nuitee
A
Amy • family_with_children • us
10
2026-03-30 • via Nuitee
A
Alycia • family_with_children • us
7
Good value for the quality
Pros:

The continental breakfast was delicious!

Cons:

We purchased a 5 person room (and made sure we put that 5 people were coming) but was only provided with 2 sets of bath towels and washcloths. There were no towels at the pool and the pool was cold.

2026-03-23 • via Nuitee
H
Helmick • family_with_children • us
1
2026-03-07 • via Nuitee
B
Bailey • solo_traveller • us
10
2026-02-25 • via Nuitee
C
Clark • family_with_children • us
1
2026-02-22 • via Nuitee
V
Victoria • couple • us
10
Pros:

Beautiful- Clean -

2026-02-11 • via Nuitee
M
Margaret • family_with_children • us
8
Nice for one night
Pros:

Ease of access, friendly staff and efficient

Cons:

No towels in pool or exercise area and could not find staff to help.

2026-01-19 • via Nuitee
G
Glenn • family_with_children • us
9
I would like to be able to return.
Pros:

Great location near to where I grew up. The king executive suite we stayed in was comfortable as expected. It works well for my family's needs.

Cons:

What happened to the lounges whiched used to be inside Holiday Inn motels/hotels? They were fun.

2026-01-19 • via Nuitee
L
Lancye • solo_traveller • us
10
2026-01-19 • via Nuitee
M
Margaret • couple • us
9
2026-01-19 • via Nuitee
S
Susan • extended_group • us
10
2026-01-19 • via Nuitee
S
Sylvia • family_with_children • us
10
The hotel was very nice and exceptionally clean. The room was comfortable and the bathroom spaci.
Pros:

Breakfast was good and there was a pretty decent breakfast selection.

Cons:

I would have rather had waffles than pancakes, also did expect home fries for the price of the nightly rate.

2026-01-19 • via Nuitee
K
Karen • extended_group • us
10
Excellent and spacious room and bathroom, modern & clean, all the amenities we needed, great continental breakfast w
Pros:

Easy to access from the highway. In a quiet location. Beautiful view of a woods and pond with ducks and geese out the hotel room window. It snowed overnight, so the view was particularly beautiful. We will definitely stay here again!!!

Cons:

Would have liked a little closer parking, but it was manageable. The comforters on the bed were fresh, clean-smelling & warm. Would have liked extra blankets in the room.

2026-01-12 • via Nuitee
L
Lintala • family_with_children • us
10
2026-01-05 • via Nuitee
A
Abby • family_with_children • us
7
Pros:

The property is in a great location. The breakfast could’ve been much better and not having plow trucks was very inconvenient. I think all rooms or most of them should have bathtubs or the listing should say that ahead of time. I really enjoyed the am entities they had. The staff was great as well!

2026-01-01 • via Nuitee
B
Ball • couple • us
10
Family funeral
Pros:

Breakfast was nicely set up, the area was very clean, wide variety of food available. Staff very polite and attentive.

2025-12-24 • via Nuitee
K
Kerin • couple • us
8
2025-12-23 • via Nuitee
S
Steve • family_with_children • us
10
Pros:

Very nice place. Convient

2025-12-06 • via Nuitee