Eurostars Madrid Gran Vía

Hotels
•
Eurostars Hotels
8.7 (4067 reviews)
Leganitos, 13 , Madrid , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Issues with cleanliness
Breakfast quality inconsistency

Categories

Cleanliness
8.34
Mixed sentiments observed regarding cleanliness; some guests mentioned issues with linens.
Service
9.31
Staff is extremely polite and willing to help, with positive interactions reported.
Location
9.35
Excellent location in city center with easy access to attractions.
Room Quality
8.8
Rooms generally comfortable and spacious, though some guests mentioned size and layout drawbacks.
Amenities
8.33
Some amenities like the minibar were mentioned as broken; otherwise satisfactory.
Value for Money
8.79
Good value for the price, but some guests felt it was on the high side.
Food and Beverage
7.84
Breakfast quality not meeting expectations for a 4-star hotel.
Overall Experience
8.81
Overall positive experiences, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:00

Property Description

Luxurious Accommodation

Eurostars Madrid Gran Via offers modern and spacious rooms with a small seating area, air conditioning, and some with terraces. Enjoy the comfort and convenience during your stay.

Convenient Location

Located just 50 metres from Madrid's bustling Gran Via, surrounded by shops and restaurants, the hotel provides easy access to the city's attractions. Explore the vibrant neighborhood and immerse yourself in the local culture.

Exceptional Services

With free Wi-Fi, a tour desk, and ticket services, Eurostars Madrid Gran Via ensures a seamless experience for guests. Let us help you plan your excursions to nearby cities and make the most of your visit.

Experience the best of Madrid at Eurostars Madrid Gran Via. Book your stay now and create unforgettable memories.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 23 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 0 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 4067 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.81
D
David • family_with_children • es
8
2026-05-09 • via Nuitee
K
Katie • solo_traveller • gb
9
2026-05-09 • via Nuitee
L
Lyzette • family_with_children • pa
9
Comoda
Pros:

Cercania a todo

Cons:

Un día faltó poner papel

2026-05-09 • via Nuitee
N
Nicky • solo_traveller • gb
10
2026-05-09 • via Nuitee
M
Moulay Driss • family_with_children • ma
8
Pros:

All good

2026-05-09 • via Nuitee
C
Carmina • couple • us
10
2026-05-08 • via Nuitee
E
EDUARDO • couple • mx
9
2026-05-07 • via Nuitee
S
Sandra • couple • mx
9
2026-05-07 • via Nuitee
D
Diana • solo_traveller • us
10
2026-05-07 • via Nuitee
T
Tom • couple • be
9
Qualitative place to stay, ideally positioned for exploring Madrid by foot
Pros:

Perfect location for exploring the city, nice room with a little terrace, quiet street, excellent breakfast buffet, friendly & helpful staff

2026-05-06 • via Nuitee
A
Arjun • family_with_children • ie
9
2026-05-06 • via Nuitee
C
Cioccolani • solo_traveller • ar
9
Estadía en Madrid. Eurorstar Gran Via
Pros:

9 muy bueno, lastima q el desayuno se cobre por separado, habiendo hoteles de su categoría con desayuno incluído.
Solo eso para ser de 10. Todo incluído ya q por si $$$ producto podría estar incluido

Cons:

Q en el precio no este incluído el desayuno

2026-05-06 • via Nuitee
B
Beth • solo_traveller • gb
8
2026-05-05 • via Nuitee
S
Sigalit • couple • il
10
היה נהדר . ממליצים בחום ע ל המלון
Pros:

המלון מקסים , לא מאוד יוקרתי אבל מצויין. הצוות אדיב מאוד וזמין והמיקום פשוט מושלם

2026-05-04 • via Nuitee
M
Michele • solo_traveller • gb
7
2026-05-03 • via Nuitee
M
Maria Teresa • solo_traveller • es
9
2026-05-03 • via Nuitee
I
Iveta • family_with_children • sk
9
spokojnosť, veľmi dobrá lokalita
Pros:

raňajkovali sme mimo hotela

Cons:

chýba hotelová reštaurácia

2026-05-03 • via Nuitee
N
Nicolette • couple • gb
10
Great location, great staff, great breakfast
Pros:

Nice and central for going round Madrid

Cons:

Nothing

2026-05-03 • via Nuitee
R
ROCIO • solo_traveller • co
6
Razonablemente bueno. Caro para el tipo de habitación y servicios.
Pros:

Buena ubicación. Facilidad check in y check out

Cons:

Habitación pequeña. No como en las fotos.

2026-05-02 • via Nuitee
E
Eugene • solo_traveller • bg
7
2026-05-02 • via Nuitee