Eurostars Madrid Gran Vía

Hotels
•
Eurostars Hotels
8.7 (4225 reviews)
Leganitos, 13 , Madrid , es

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Issues with cleanliness
Breakfast quality inconsistency

Categories

Cleanliness
8.34
Mixed sentiments observed regarding cleanliness; some guests mentioned issues with linens.
Service
9.31
Staff is extremely polite and willing to help, with positive interactions reported.
Location
9.35
Excellent location in city center with easy access to attractions.
Room Quality
8.8
Rooms generally comfortable and spacious, though some guests mentioned size and layout drawbacks.
Amenities
8.33
Some amenities like the minibar were mentioned as broken; otherwise satisfactory.
Value for Money
8.79
Good value for the price, but some guests felt it was on the high side.
Food and Beverage
7.84
Breakfast quality not meeting expectations for a 4-star hotel.
Overall Experience
8.81
Overall positive experiences, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:00

Property Description

Luxurious Accommodation

Eurostars Madrid Gran Via offers modern and spacious rooms with a small seating area, air conditioning, and some with terraces. Enjoy the comfort and convenience during your stay.

Convenient Location

Located just 50 metres from Madrid's bustling Gran Via, surrounded by shops and restaurants, the hotel provides easy access to the city's attractions. Explore the vibrant neighborhood and immerse yourself in the local culture.

Exceptional Services

With free Wi-Fi, a tour desk, and ticket services, Eurostars Madrid Gran Via ensures a seamless experience for guests. Let us help you plan your excursions to nearby cities and make the most of your visit.

Experience the best of Madrid at Eurostars Madrid Gran Via. Book your stay now and create unforgettable memories.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 23 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 0 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 4225 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.81
R
Renata • solo_traveller • ar
10
2026-07-11 • via Nuitee
C
Cíntia • family_with_children • br
8
Suficiente para duas noites
Pros:

Café da manhã muito bom, localização ótima.

Cons:

Cama de casal macia demais com buracos... precisando de colchão novo, sofá cama muito ruim sensação que estava quebrado.

2026-07-11 • via Nuitee
A
Antonio CCAA • solo_traveller • es
9
Pros:

Lo mejor fue la ubicación y que era cómodo y silencioso

Cons:

El doble ascensor que tienen para subir a las habitaciones

2026-07-11 • via Nuitee
O
Oray • couple • tr
8
2026-07-11 • via Nuitee
R
rania • family_with_children • eg
10
2026-07-08 • via Nuitee
J
Jefferson • family_with_children • cr
9
Uno de los mejores hoteles que reservamos en España.
Pros:

Las habitaciones muy limpias, bonitas y modernas, ubicación excepcional en Gran Vía y con personal muy amable.

Cons:

El precio del desayuno me parece un poco elevado, pero es opcional y hay muchas alternativas en la zona.

2026-07-08 • via Nuitee
A
Augusto • family_with_children • us
9
2026-07-08 • via Nuitee
L
Laura • couple • es
10
Excelente
Pros:

Todo perfecto.

2026-07-08 • via Nuitee
H
Hashem • family_with_children • sa
9
Pros:

قريب من جميع الاماكن السياحية

Cons:

المناشف ريحتها كريهة وبعض المناشف لايتم اعادة تنظيفها بل يتم ترتيبها دون التنظيف بالاضافة الى عم تزويد الغرف بمياه شرب كافية

2026-07-08 • via Nuitee
J
Juan • family_with_children • es
7
2026-07-07 • via Nuitee
Χρυσομαλλος • couple • gr
8
2026-07-06 • via Nuitee
R
Rocio • extended_group • es
9
Calidad precio 10
Pros:

Habitación amplia, muy cómoda

2026-07-05 • via Nuitee
M
Maria • family_with_children • es
6
2026-07-05 • via Nuitee
D
daniel • couple • br
10
Pros:

O café da manha excelente e a localizaçao

2026-07-05 • via Nuitee
C
CRISTINA CORTES • solo_traveller • es
9
2026-07-04 • via Nuitee
B
Bruno • couple • fr
9
Pros:

très bon accueil et même en français ce qui aide beaucoup, la chambre très bien, le pdj parfait et beaucoup de choix. La localisation parfaite pour faire beaucoup de chose à pieds

Cons:

le parking comme souvent en Espagne un peu limite pour les manoeuvres

2026-07-04 • via Nuitee
G
Graciela Delia • couple • ar
10
Muy cómoda
Pros:

Amabilidad de todo el personal, ubicación y limpieza

2026-07-04 • via Nuitee
N
Nikoloz • solo_traveller • ge
10
2026-07-04 • via Nuitee
L
Leu • couple • es
10
Мне очень понравилось расположение. Номера уютные и чистые. На завтрак готовят все необходимое
2026-07-03 • via Nuitee
E
Elisa • solo_traveller • it
10
2026-07-02 • via Nuitee