Eurostars Madrid Gran Vía

Hotels
•
Eurostars Hotels
8.7 (4357 reviews)
Leganitos, 13 , Madrid , ES
+34 915 48 76 40

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Issues with cleanliness
Breakfast quality inconsistency

Categories

Cleanliness
8.34
Mixed sentiments observed regarding cleanliness; some guests mentioned issues with linens.
Service
9.31
Staff is extremely polite and willing to help, with positive interactions reported.
Location
9.35
Excellent location in city center with easy access to attractions.
Room Quality
8.8
Rooms generally comfortable and spacious, though some guests mentioned size and layout drawbacks.
Amenities
8.33
Some amenities like the minibar were mentioned as broken; otherwise satisfactory.
Value for Money
8.79
Good value for the price, but some guests felt it was on the high side.
Food and Beverage
7.84
Breakfast quality not meeting expectations for a 4-star hotel.
Overall Experience
8.81
Overall positive experiences, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:00

Property Description

Luxurious Accommodation

Eurostars Madrid Gran Via offers modern and spacious rooms with a small seating area, air conditioning, and some with terraces. Enjoy the comfort and convenience during your stay.

Convenient Location

Located just 50 metres from Madrid's bustling Gran Via, surrounded by shops and restaurants, the hotel provides easy access to the city's attractions. Explore the vibrant neighborhood and immerse yourself in the local culture.

Exceptional Services

With free Wi-Fi, a tour desk, and ticket services, Eurostars Madrid Gran Via ensures a seamless experience for guests. Let us help you plan your excursions to nearby cities and make the most of your visit.

Experience the best of Madrid at Eurostars Madrid Gran Via. Book your stay now and create unforgettable memories.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Location

Guest Reviews

8.7
Based on 4357 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.81
A
Adeel • family_with_children • bh
4
2026-10-17 • via Nuitee
H
h0va • couple • fr
8
Pros:

Bien situé et très calme

Cons:

Rien en particulier.

2026-10-17 • via Nuitee
R
RAFAEL • couple • br
9
2026-10-16 • via Nuitee
M
MARIA VIAJA • couple • es
8
Pros:

Ubicación. Baño amplio y cómodo. Amabilidad del personal.

Cons:

Me pareció incómodo que la habitación estuviera dividida en dos y en una parte tenía un sofá y en el otro lado la cama, pero no había una mesa con silla para trabajar.
Cama un poco hundida en el centro

2026-10-14 • via Nuitee
M
Mohamed • couple • eg
8
Acceptable
Pros:

It was clean and location isn’t bad

Cons:

Check in was very late
We arrived at 3PM and they asked us to wait till 5PM

2026-10-14 • via Nuitee
D
Dori • couple • es
8
2026-10-13 • via Nuitee
S
Stefan • couple • at
8
Tolle Lage, aber sehr teuer.
Pros:

Super Frühstück. Tolle Lage. Sehr sauber.

Cons:

Im Zimmer war es trotz Heizung relativ kühl.

2026-10-13 • via Nuitee
L
Laura • family_with_children • us
9
Great stay!
Pros:

Great stay for a night, close to train station. Easy to navigate to park.

Cons:

Like Madrid, it’s expensive

2026-10-12 • via Nuitee
E
Elizangela • couple • pt
10
Óptima estadia
Pros:

Localização

2026-10-12 • via Nuitee
I
Iñaki • family_with_children • es
7
2026-10-12 • via Nuitee
J
jose luis • solo_traveller • ar
8
2026-10-12 • via Nuitee
C
carmen beatriz • family_with_children • es
8
Pros:

La ubicación

Cons:

El precio del desayuno me pareció desorbitado.

2026-10-12 • via Nuitee
R
Rosa • family_with_children • es
8
Excelente ubicación y comodidad
Pros:

Ubicación excelente, justo al lado de la Gran Vía. La habitación estaba muy bien y las camas eran comodísimas.

2026-10-11 • via Nuitee
L
Laia • family_with_children • es
7
2026-10-10 • via Nuitee
R
ROSA MARIA • solo_traveller • es
6
Céntrico pero prestar más atención a la limpieza
Pros:

La instalación de la habitación

Cons:

Faltó limpieza tanto en habitación, sofá con manchas, suelo... Como en el baño con algún resto de pelos , bien del cliente anterior o del personal de limpieza.
El desayuno caro para lo que ofrecen.

2026-10-10 • via Nuitee
J
Jorge • solo_traveller • es
8
2026-10-07 • via Nuitee
A
Attila • solo_traveller • hu
9
Pros:

Nagyon szuper volt

2026-10-07 • via Nuitee
M
Michal • solo_traveller • gb
10
Pros:

The stay at this hotel made my trip for business lunch absolutely fantastic. The staff were so kind to get me a room before official check in . I am ever so grateful. The room was clean , spacious, bathroom is fantastic. Could lot fault anything at this hotel. Had a fantastic night sleep, the beds are very comfortable . Location is Great although looks a bit dodgy at first, but it is just one street away from gran Via.

Cons:

There is nothing to dislike

2026-09-19 • via Nuitee
G
Guillen De Cordero • solo_traveller • do
9
Pros:

La ubicación . Tiene estacion de metro muy serca.

2026-09-19 • via Nuitee
L
Luis Ernesto • couple • co
9
2026-09-18 • via Nuitee