Eurostars Madrid Gran Vía

Hotels
•
Eurostars Hotels
8.7 (3898 reviews)
Leganitos, 13 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Issues with cleanliness
Breakfast quality inconsistency

Categories

Cleanliness
8.34
Mixed sentiments observed regarding cleanliness; some guests mentioned issues with linens.
Service
9.31
Staff is extremely polite and willing to help, with positive interactions reported.
Location
9.35
Excellent location in city center with easy access to attractions.
Room Quality
8.8
Rooms generally comfortable and spacious, though some guests mentioned size and layout drawbacks.
Amenities
8.33
Some amenities like the minibar were mentioned as broken; otherwise satisfactory.
Value for Money
8.79
Good value for the price, but some guests felt it was on the high side.
Food and Beverage
7.84
Breakfast quality not meeting expectations for a 4-star hotel.
Overall Experience
8.81
Overall positive experiences, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:00

Property Description

Luxurious Accommodation

Eurostars Madrid Gran Via offers modern and spacious rooms with a small seating area, air conditioning, and some with terraces. Enjoy the comfort and convenience during your stay.

Convenient Location

Located just 50 metres from Madrid's bustling Gran Via, surrounded by shops and restaurants, the hotel provides easy access to the city's attractions. Explore the vibrant neighborhood and immerse yourself in the local culture.

Exceptional Services

With free Wi-Fi, a tour desk, and ticket services, Eurostars Madrid Gran Via ensures a seamless experience for guests. Let us help you plan your excursions to nearby cities and make the most of your visit.

Experience the best of Madrid at Eurostars Madrid Gran Via. Book your stay now and create unforgettable memories.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 23 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 0 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3898 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.81
J
Juan Isidro • solo_traveller • es
7
INMEJORABLE SITIO pero DEMASIADO CARO
Pros:

La cama muy cómoda y la habitación muy limpia . El personal muy educado . La ubicación inmejorable .

Cons:

La habitación no podía quedar oscura el baño tenía una puerta de cristal y entraba toda la claridad pues tenía una gran ventana . No tenía ni cafetería ni restaurante. Para 4 estrellas y 200 euros la habitación , la falta de una mínima cafetería me parece incomprensible.

2026-03-14 • via Nuitee
M
Maria Esther • family_with_children • es
8
Pros:

El desayuno estuvo bien, pero para el precio que tiene, podrían añadir algo más en la zona de salchichas y huevos revueltos. En general estuvo todo bien y el trato del personal fue excelente.

2026-03-13 • via Nuitee
M
Maya • couple • il
8
2026-03-13 • via Nuitee
G
giuseppe • couple • it
8
Consigliabile
Pros:

staff, posizione, colazione, servizi, pulizia

2026-03-13 • via Nuitee
G
Garyfallos • couple • gr
8
2026-03-13 • via Nuitee
L
Lucia • family_with_children • it
9
2026-03-12 • via Nuitee
C
Carolyn • family_with_children • ie
7
Location was excellent relaxed atmosphere
Pros:

Location

Cons:

The beds were very uncomfortable and there was no mattress protector on the bed

2026-03-12 • via Nuitee
M
Maria • couple • es
8
2026-03-11 • via Nuitee
L
Lara • couple • es
7
Calidad precio no merece la pena.
Pros:

La cama era muy cómoda

Cons:

El precio de la habitacion era como los de gran via, sin estarlo. Ha habitacion era muy pequeña, nada que ver con las fotos.
Los amenities solo estaban disponibles bajo solicitud expresa.
El parking no estaba en el propio hotel y no habia cargador para coches eléctricos.

2026-03-11 • via Nuitee
A
Andrea • couple • es
8
2026-03-10 • via Nuitee
A
ANTONIO • couple • es
1
2026-03-09 • via Nuitee
E
Enric • family_with_children • es
10
2026-03-09 • via Nuitee
T
Tiago • family_with_children • br
9
2026-03-09 • via Nuitee
F
Fernando • extended_group • ar
7
2026-03-08 • via Nuitee
R
Rita • couple • it
8
2026-03-06 • via Nuitee
V
Verónica • couple • es
8
2026-03-06 • via Nuitee
R
ROMINA • family_with_children • ar
10
2026-03-05 • via Nuitee
E
Elisa • solo_traveller • gb
10
Perfect and excellent value for money
Pros:

Breakfast was not included so I cannot comment. The location is perfect. In the middle of the buzz of Gran Via but absolutely quiet inside the hotel so you can rest without interruptions. The room was spacious and immaculate.

Cons:

I like everything

2026-03-05 • via Nuitee
A
Alice • couple • it
9
Pulizia e centralità grantite! Ci siamo spostati solo a piedi grazie alla localizzazione dell’hotel, inoltre rispecchia
Pros:

La centralità e la pulizia

Cons:

Che nel bagno non ci sia una finestra o qualcosa per far uscire l’aria

2026-03-04 • via Nuitee
M
Maria jose • couple • ar
10
Pros:

Todo

Cons:

No funcionaba el frigobar .

2026-03-04 • via Nuitee