Eurostars Madrid Gran Vía

Hotels
•
Eurostars Hotels
8.7 (4281 reviews)
Leganitos, 13 , Madrid , es
+34 915 48 76 40

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Issues with cleanliness
Breakfast quality inconsistency

Categories

Cleanliness
8.34
Mixed sentiments observed regarding cleanliness; some guests mentioned issues with linens.
Service
9.31
Staff is extremely polite and willing to help, with positive interactions reported.
Location
9.35
Excellent location in city center with easy access to attractions.
Room Quality
8.8
Rooms generally comfortable and spacious, though some guests mentioned size and layout drawbacks.
Amenities
8.33
Some amenities like the minibar were mentioned as broken; otherwise satisfactory.
Value for Money
8.79
Good value for the price, but some guests felt it was on the high side.
Food and Beverage
7.84
Breakfast quality not meeting expectations for a 4-star hotel.
Overall Experience
8.81
Overall positive experiences, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:00

Property Description

Luxurious Accommodation

Eurostars Madrid Gran Via offers modern and spacious rooms with a small seating area, air conditioning, and some with terraces. Enjoy the comfort and convenience during your stay.

Convenient Location

Located just 50 metres from Madrid's bustling Gran Via, surrounded by shops and restaurants, the hotel provides easy access to the city's attractions. Explore the vibrant neighborhood and immerse yourself in the local culture.

Exceptional Services

With free Wi-Fi, a tour desk, and ticket services, Eurostars Madrid Gran Via ensures a seamless experience for guests. Let us help you plan your excursions to nearby cities and make the most of your visit.

Experience the best of Madrid at Eurostars Madrid Gran Via. Book your stay now and create unforgettable memories.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Location

Guest Reviews

8.7
Based on 4281 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.81
A
Alison • couple • uy
10
Muy lindo ,limpio amplio buenas instalaciones,trato excelente super amables
Pros:

Súper cómodo y en un buen punto

Cons:

Un poco caro el desayuno

2026-08-08 • via Nuitee
S
Sergio • solo_traveller • mx
9
Pros:

Limpieza atención

Cons:

Todo estuvo bien

2026-08-08 • via Nuitee
G
Gerard • family_with_children • ie
8
2026-08-08 • via Nuitee
A
Arquelladas • family_with_children • es
9
2026-08-08 • via Nuitee
M
Meyer • solo_traveller • ch
10
2026-08-07 • via Nuitee
C
Cameron • couple • ca
10
An oasis!
Pros:

The staff were incredible. So friendly and always happy to help. The room was spotless and the AC kept us cool in the Madrid heat!

2026-08-07 • via Nuitee
I
Ivon • extended_group • do
10
Great location.
Pros:

Great location.

2026-08-07 • via Nuitee
M
Marta • couple • es
8
2026-08-07 • via Nuitee
S
Sanchez • solo_traveller • es
10
Pros:

La localización y la profesionalidad del personal.

Cons:

Nada.

2026-08-07 • via Nuitee
M
maria jose • solo_traveller • es
10
Pros:

El desayuno

Cons:

El precio del desayuno

2026-08-06 • via Nuitee
V
Vardui • couple • us
10
2026-08-05 • via Nuitee
A
Alaeddin • couple • mt
2
2026-08-05 • via Nuitee
C
CARLOS • couple • es
8
2026-08-05 • via Nuitee
J
Jean-Baptiste • family_with_children • fr
8
Excellente adresse pour visiter Madrid
Pros:

Emplacement parfait et literie très confortable dans un hôtel calme et bien tenu.

Cons:

La porte de la salle de bains/WC, un simple verre translucide, non clos et sans joint : pas idéal pour l’intimité.

2026-08-05 • via Nuitee
F
Faisal • solo_traveller • sa
10
2026-08-05 • via Nuitee
M
Maria Cristian • couple • ar
8
Pros:

La ubicación

Cons:

Todo bien!

2026-08-05 • via Nuitee
V
VISAEZ OLIVIER • couple • es
10
Excelente
Pros:

El alojamiento excepcional y el desayuno muy bueno. Sin duda 100% recomendable los Eurostars

2026-08-05 • via Nuitee
C
CESAR MIGUEL ANGEL • family_with_children • ar
8
muy buena estadia, confortable, lastima el alto costo del desayuno
Pros:

el desayuno muy costoso

2026-08-04 • via Nuitee
F
francisco • couple • es
7
aceptar y comprender
Cons:

reserve por booking en un hotel de ustedes y ellos me reservaron en otro de su cadena. y cuando quise resolver el problema me fue imposible . su personal quiso resolver pero habida cuenta que era sabado solo habian recepotionistas en ambos hoteles y ellas no podian resolver.

2026-08-03 • via Nuitee
A
Andrés • extended_group • es
9
2026-08-03 • via Nuitee