MIO Tulum Hotel Boutique

Hotels
7 (1233 reviews)
Avenida Satélite , Tulum , mx

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Safety deposit box
Tour desk
Shared lounge/TV area
Public Bath
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Noise issues

Categories

Cleanliness
5.46
Multiple mentions of poor cleanliness and dirty conditions.
Service
8.93
Overall friendly and helpful staff as mentioned in several reviews.
Location
8.97
Frequently praised for its excellent location.
Room Quality
6.42
Inconsistent room quality with mentions of outdated facilities and maintenance issues.
Amenities
6.45
Mention of lacking basic amenities like towels and cleaning supplies.
Value for Money
6.41
Value perceived as average due to mixed experiences reflecting basic offerings.
Food and Beverage
5.96
Lack of food and beverage amenities with limited options available.
Overall Experience
7.43
General feelings of satisfaction balanced with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:12

Property Description

Luxurious Accommodation
Experience the epitome of luxury at MIO Tulum Hotel Boutique, where each air-conditioned room is elegantly furnished with modern amenities including a flat-screen TV and a safety deposit box.

Relaxing Outdoor Spaces
Unwind in the hotel's serene garden or soak up the sun on the inviting terrace while enjoying the peaceful surroundings of Tulum.

Convenient Services
Benefit from the convenience of airport transfers and a bicycle rental service to explore the vibrant neighborhood with ease. Start your day right with a delicious continental breakfast served each morning.

Indulge in a lavish stay at MIO Tulum Hotel Boutique - book now for an unforgettable experience!

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Location

Guest Reviews

7
Based on 1233 reviews
Cleanliness: 5.46
Service: 8.93
Location: 8.97
Room Quality: 6.42
Amenities: 6.45
Value for Money: 6.41
Food and Beverage: 5.96
Overall Experience: 7.43
J
Johanna couple de
3
Günstig, aber mit Abstrichen.
Cons:

Die Zimmer sind leider sehr schlecht belüftet, da die Fenster in den Innenhof zeigen. Das hat kühle feuchte Luft zur Folge und deswegen war bei uns Schimmel an der Wand. Leider haben wir gefroren und wegen der schlechten Luft nicht gut geschlafen. Die Küche konnte leider auch nicht benutzt werden. Und es war die ganze Nacht sehr laut.
Naja, dafür war es sehr günstig.

2026-02-14 via Nuitee
M
Michelle family_with_children ch
10
2026-02-14 via Nuitee
M
Michelle family_with_children ch
10
Would always stay here again
Pros:

Everything!

Great room
Comfy beds
Lots of space for clothes
Warm shower
Great location
Helpful staff
Nice shared area
Rented us a scooter with no complications. Easy delivery and fast dropoff of the scooter. Also only needed a passport as a deposit.
We even prolonged our stay here

Cons:

-

2026-02-14 via Nuitee
E
ezio solo_traveller cy
9
2026-02-13 via Nuitee
A
Aurélie family_with_children es
8
Pros:

Style auberge de jeunesse

Cons:

Dommage que le coin cuisine ne soit pas accessible aux voyageurs pour pouvoir préparer petits déjeuners et repas

2026-02-13 via Nuitee
M
maribel extended_group mx
10
gradable
Pros:

un lugar tranquilo, buena ubicacion y personal amable.

2026-02-12 via Nuitee
G
GLORIA BELEM extended_group mx
10
Paz
Pros:

EXCELENTE MUY HERMOSO LUGAR

Cons:

LA UBICACIÓN

2026-02-12 via Nuitee
D
Davide solo_traveller gb
2
Avoid if you can!
Pros:

Nothing

Cons:

Room, cleaning, no towels available, very noisy after 2am. Avoid if you can!

2026-02-11 via Nuitee
A
audrey family_with_children fr
7
Pros:

Emplacement proche du centre ville et des transports

Cons:

Rien à redire

2026-02-11 via Nuitee
L
Luciano couple ar
10
2026-02-10 via Nuitee
A
Anna family_with_children gb
4
Pros:

Spacious room, great lightening, staff was nice

Cons:

My lock in patio doors was broken so anyone could get in. I requested to be fixed and receptionist said tomorrow, nobody came to do it for whole 3 days when I stayed there.
Also found mould in my bedroom. Room was cold and A/C heating setting was broken and blew cold.air making room even colder

2026-02-08 via Nuitee
L
Laura couple es
7
Estancia agradable
Pros:

Buen precio, ubicación centrica, limpieza, amplitud de las habitaciones.

Cons:

Se oia mucho ruido de los locales cercanos hasta bien entrada la noche

2026-01-31 via Nuitee
C
Cen Cen family_with_children mx
10
2026-01-30 via Nuitee
Y
Yan solo_traveller uy
3
Boa localização e mal serviço
Pros:

Localização muito boa, perto de uma via principal, com muitos restaurantes e bares perto

Cons:

Preço alto pelo pouco que entrega, o quarto não tinha nem copo disponível para beber água, e não tinham para oferecer na recepção, local nada apresentável

2026-01-29 via Nuitee
I
India couple fr
9
Pros:

The shower is so so nice and works properly

2026-01-29 via Nuitee
P
Pc family_with_children us
7
Pros:

Location

Cons:

Customer service in housekeeping

2026-01-27 via Nuitee
E
EdgarasKar family_with_children lt
10
2026-01-27 via Nuitee
P
Pc family_with_children us
6
Pros:

Spacey room and comfy bed

Cons:

Cleanness the floor was wet

2026-01-27 via Nuitee
P
Pc family_with_children us
6
Pros:

Location

Cons:

Customer service and housekeeping

2026-01-27 via Nuitee
G
Garza couple mx
10
Pros:

Comodidad y seguridad

2026-01-27 via Nuitee