MIO Tulum Hotel Boutique

Hotels
7 (1233 reviews)
Avenida Satélite , Tulum , mx

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Safety deposit box
Tour desk
Shared lounge/TV area
Public Bath
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Noise issues

Categories

Cleanliness
5.46
Multiple mentions of poor cleanliness and dirty conditions.
Service
8.93
Overall friendly and helpful staff as mentioned in several reviews.
Location
8.97
Frequently praised for its excellent location.
Room Quality
6.42
Inconsistent room quality with mentions of outdated facilities and maintenance issues.
Amenities
6.45
Mention of lacking basic amenities like towels and cleaning supplies.
Value for Money
6.41
Value perceived as average due to mixed experiences reflecting basic offerings.
Food and Beverage
5.96
Lack of food and beverage amenities with limited options available.
Overall Experience
7.43
General feelings of satisfaction balanced with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:12

Property Description

Luxurious Accommodation
Experience the epitome of luxury at MIO Tulum Hotel Boutique, where each air-conditioned room is elegantly furnished with modern amenities including a flat-screen TV and a safety deposit box.

Relaxing Outdoor Spaces
Unwind in the hotel's serene garden or soak up the sun on the inviting terrace while enjoying the peaceful surroundings of Tulum.

Convenient Services
Benefit from the convenience of airport transfers and a bicycle rental service to explore the vibrant neighborhood with ease. Start your day right with a delicious continental breakfast served each morning.

Indulge in a lavish stay at MIO Tulum Hotel Boutique - book now for an unforgettable experience!

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Location

Guest Reviews

7
Based on 1233 reviews
Cleanliness: 5.46
Service: 8.93
Location: 8.97
Room Quality: 6.42
Amenities: 6.45
Value for Money: 6.41
Food and Beverage: 5.96
Overall Experience: 7.43
M
Marcia extended_group de
3
Pros:

Freundliches Personal

Cons:

Unser Zimmer lag direkt neben ein Musikclub. Laute Musik bis in die Nacht.

2026-04-09 via Nuitee
I
Irina family_with_children lv
9
Lovely, clean & spacious
Pros:

Very beautiful room, in Greek style, we felt safe, cosy... clean, spacious. Lovely green area & terrace.

Cons:

No pool, not possible to cook, but its ok for the price is great value. We liked everything

2026-04-08 via Nuitee
G
Guillermo family_with_children ar
1
Pros:

Nada

2026-04-07 via Nuitee
C
Cen Espadas family_with_children mx
9
Pros:

El personal es muy amable y las instalaciones son cómodas, el servicio es atento y lo que necesites te lo proporciona (toallas, papel, baterías para el control), las camas son cómodas y el agua caliente funciona fenomenal

Cons:

Las habitaciones son un poco difíciles de enfriar con el Aire acondicionado en el lugar que tienen, haria falta un ventilador, hay ruido de música alta por el establecimiento de a lado hasta las 2 am (aunque entiendo que esto es algo fuera de su control)

2026-04-06 via Nuitee
K
Karla couple mx
10
Pros:

Excelente ubicación, todo muy perfecto para nosotros sin duda volveremos a ir.

2026-04-06 via Nuitee
C
Cynthia family_with_children ca
8
Bed unconfartable ans trace of moisture near the AC. But staff very nice and good location
Pros:

Good location and good staff. There is a very good tacos restaurant in from of the hotel. And a good.

Cons:

There was moisture and that is very dangerous for health. We arrived late and no other roomwas available. The staff was very nice and they changed our room. The beds were unconfortable in both rooms.

2026-04-06 via Nuitee
C
Carlo Cogliati family_with_children it
6
2026-04-06 via Nuitee
M
Mitzy family_with_children mx
9
2026-04-01 via Nuitee
G
Gonzalo couple ar
8
2026-03-31 via Nuitee
B
Brian solo_traveller us
7
Incredible value and great location
Pros:

The MIO is in a central location in Tulum downtown and walking distance to all of the shops and restaurants on the main street. It is by far the best value in town and has a nice second floor sitting area if you need to do a little work on the laptop if its raining out. You'll need to rent a bike if you want to go to the beach as the hotel is in downtown, but there's a bike rack outside the hotel for easy overnight parking.

Clean, convienience and very affordable, can't go wrong.

Cons:

nothing, good place and great value

2026-03-31 via Nuitee
C
CR family_with_children mx
9
2026-03-30 via Nuitee
M
Mauricio solo_traveller mx
7
Pros:

La ubicación y si solo lo ocupas para una noche, como salí de Xelha llega a dormir ahí para continuar al otro día mi viaje a Bacalar

Cons:

No salió agua caliente de la regadera

2026-03-30 via Nuitee
K
Kelly Ann solo_traveller ca
7
Pros:

Location was great, and cost for what I was getting was amazing. Lots of food locations and Oxxo/7/11 close by

Cons:

I didn't mind it as the location was great for me but there is live music directly next door, so for those looking for a quieter night it may not be great. - the music itself is awesome though.

2026-03-30 via Nuitee
N
Norman family_with_children nl
9
Strict check in times
Pros:

We had a nice room with plenty of space.
A good TV and really good shower.

Cons:

Although the rooms were ready, no one was allowed to check in early. They had a very strict policy. For us, it meant a lot of waiting around and a wasted day.

2026-03-30 via Nuitee
V
Victor family_with_children mx
8
Pros:

Hotel céntrico.comofo

Cons:

Todo bien gracias

2026-03-30 via Nuitee
G
Gabriel family_with_children mx
8
2026-03-30 via Nuitee
S
Saul family_with_children mx
9
Pros:

Tiene buena ubicación, accesible al centro.

Cons:

No cuenta con lavandería

2026-03-21 via Nuitee
A
Alberto couple mx
4
Ubicación pero no volveré
Pros:

Ubicación

Cons:

Tuve que bajar a pedir toallas en 3 ocasiones porque la hab no tenía ya al final 10:30 de la noche volví a bajar a pedir y me dieron una de baño pero ninguna para manos ni tapete , aparte había basura abajo de la cama y cabellos en la coladera de la ducha que solo estaban tapados por la tapa de hule para olores

2026-03-19 via Nuitee
G
Gabriela family_with_children mx
9
2026-03-18 via Nuitee
S
Sebastián family_with_children mx
9
Céntrico y económico
Pros:

La ubicación es perfecta, cerca de todo lo necesario. Las habitaciones son amplias, la comodidad de la cama y almohadas es excepcional. Es un lugar bastante tranquilo. Viaje con mi familia y todos salimos muy satisfechos, pensando en volver.
Está a 5 minutos en carro a la entrada de Playa Paraíso (mi lugar favorito en Tulum)

Cons:

En mi estancia mandaron todo a lavandería y el primer día no tuvimos toallas, a la mañana siguiente seguían sin tener toallas. En la tarde al volver ya pudieron darnos las toallas.

2026-03-16 via Nuitee