Facilities

Full-service spa
Fitness facilities
Proposal/romance packages available
Express check-out
Fireplace in lobby
Long-term parking
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great staff
Multiple dining options
Spacious rooms
Cons:
Delayed dining service
Safety concerns around the area

Categories

Cleanliness
7.83
The room floor was dirty.
Service
9.1
The staff in most areas was great but experienced delays in service during a performance.
Location
8.84
Centrally located but unsafe around the area at night.
Room Quality
8.29
The room was spacious.
Amenities
8.82
Good pool and multiple dining options.
Value for Money
8.78
Standard quality for this hotel tier.
Food and Beverage
8.33
Dining service could be improved, particularly for non-Spanish speakers.
Overall Experience
8.8
Overall is a nice hotel, clean and well maintained.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:01

Property Description

Luxurious Spa and Recreation

Indulge in massages, body treatments, and facials at the spa, or unwind by the outdoor pool, spa tub, and sauna for ultimate relaxation.

Fine Dining and Entertainment

Enjoy international cuisine at Portofino or opt for 24-hour room service. Sip on cocktails at the bar/lounge or poolside bar. Buffet breakfasts and snacks are also available.

Modern Comfort and Convenience

Stay connected with wired/wireless internet, enjoy Smart TVs with cable, and relax in rooms with designer toiletries. Amenities include a business center, concierge services, and babysitting.

Immerse yourself in luxury at Hilton Colon Guayaquil for a memorable stay.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.6
Based on 120 reviews
Cleanliness: 7.83
Service: 9.1
Location: 8.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
M
Marcos
10
Pros:

Todo el personal fue amable

2025-10-10 • via Nuitee
C
Conrado
10
Pros:

Clean room

2025-10-10 • via Nuitee
S
Sylvia
10
Pros:

Excellent Stay at Hilton Guayaquil
I had a wonderful experience at the Hilton Hotel Guayaquil. The staff was welcoming and attentive, the room was spacious, clean, and very comfortable, and the amenities were top-notch. The location is convenient for both business and leisure, and the breakfast buffet offered a great variety of fresh, delicious options. Overall, a perfect balance of comfort, service, and convenience — I highly recommend it and look forward to returning.

Excelente estadía en el Hilton Guayaquil
Tuve una experiencia maravillosa en el Hotel Hilton Guayaquil. El personal fue amable y atento, la habitación era espaciosa, limpia y muy cómoda, y las comodidades (piscina, Gymnasium Taxis, Spas, Hairsalon, eventos y shows)eran de primera. La ubicación es conveniente tanto para negocios como para placer, y el desayuno buffet ofrecía una gran variedad de opciones frescas y deliciosas. En general, un equilibrio perfecto entre comodidad, servicio y conveniencia. Lo recomiendo ampliamente y espero volver.

2025-10-10 • via Nuitee
H
HERLINDA
10
Pros:

LA PELUQUERIA DEJA MUCHA QUE DESEAR

2025-09-30 • via Nuitee
A
Alexander • family
8
Pros:

Well located. Safe. Pool and spa were excellent.

2025-09-25 • via Nuitee
P
PABLO • family
2
Pros:

Me cobraron el impuesto del IVA aparte del valor que ya cancelé, por qué ?

2025-09-14 • via Nuitee
J
Juan
10
Pros:

Exelente todo bien por mi Ecuador

2025-08-31 • via Nuitee
C
Cathy • partner
6
Pros:

The hotel was fine and the staff in most areas was great. But we went to the Argentina music/dance/dinner performance. We are American and realize English is not the primary language. But we waited over an hour to be waited on in that restaurant while those around us were being served drinks and food. I actually went to the hostess to ask if Americans weren't welcome there.

2025-08-30 • via Nuitee
N
Nestor • family
10
Pros:

Me gustó tener varias opciones para comer, personal muy profesional, buena piscina, localización céntrica. Alrededor del hotel puede ser inseguro.

2025-08-22 • via Nuitee
W
Wilson
10
Pros:

Amazing experience.

2025-08-06 • via Nuitee
J
Jocelyn
10
Pros:

It’s near restaurants and shopping centers

2025-08-05 • via Nuitee
J
Juan • family_with_children
2
Pros:

The room floor was dirty, a lot of noise

2025-08-01 • via Nuitee
C
Caroline
10
Pros:

room spacious

2025-08-01 • via Nuitee
J
Jorge • family
8
Pros:

Overall is a nice hotel, clean and well maintain.
It is no safe around the area, you can stay inside the hotel but don't go out at night and always be careful during the day if you decide to walk around the city. Activity in that area is limited.

2025-07-31 • via Nuitee
R
Reba • partner
10
Pros:

Great hotel

2025-07-26 • via Nuitee
A
Andre • family_with_children
10
Pros:

Really nice hotel and staff.

2025-07-23 • via Nuitee
P
PABLO ERNESTO
10
Pros:

Good

2025-07-15 • via Nuitee
J
juan
2
Pros:

No lo recomiendo no ayudan al huésped

2025-06-20 • via Nuitee
B
Beatrice • family
10
Pros:

Very close to restaurant & stores.

2025-06-16 • via Nuitee
N
Norma
10
Pros:

Nice hotel, nice rooms

2025-06-08 • via Nuitee