Hotel Verde Mar & SPA

Hotels
8.9 (2550 reviews)
Rua Dr. José Nunes da Ponte , Ribeira Grande , pt

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff service
Spacious and comfortable rooms
Cons:
Bed bugs issues
Location may be off for some

Categories

Cleanliness
8.04
Several mentions of issues, including bed bug problems.
Service
9.51
Reviewers highlighted the exemplary staff service and attentiveness.
Location
8.55
Location was somewhat off with some reviewers noting it's near a supermarket.
Room Quality
9
Rooms were described as spacious and comfortable.
Amenities
9.03
The hotel has good amenities including a SPA and nice pools.
Value for Money
8.49
Expectations regarding value were mixed but overall satisfactory.
Food and Beverage
9.04
Breakfast offerings were praised, though some reviews noted improvements needed.
Overall Experience
9.51
Despite some issues, many guests had a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:41

Property Description

Luxurious Accommodation:
Hotel Verde Mar & SPA in Ribeira Grande offers air-conditioned rooms with modern amenities including a coffee machine, flat-screen TV, and private bathroom. Some rooms even come with a kitchenette for added convenience.

Relaxation and Wellness:
Guests can unwind at the outdoor swimming pool, indoor pool, sauna, and hammam. The hotel also features a fitness centre for those looking to stay active during their stay.

Exceptional Dining and Activities:
Indulge in delicious meals at the on-site restaurant and bar, or enjoy a game of billiards. With a buffet breakfast offered daily, guests can start their day on a delightful note.

Book your stay at Hotel Verde Mar & SPA for a luxurious and relaxing experience in Ribeira Grande.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 2550 reviews
Cleanliness: 8.04
Service: 9.51
Location: 8.55
Room Quality: 9
Amenities: 9.03
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 9.51
L
Louise couple gb
9
Really friendly helpful staff, great breakfast options and generally lovely hotel
Pros:

Great location to travel around the island, lovely pools and spa area. Good parking if you have a car

Cons:

Limited choose on restaurant menu, but bar menu was sufficient for our stay

2026-09-10 via Nuitee
H
heather family_with_children gb
9
Good stay
Pros:

Reception staff very helpful. Rooms very clean. Pools lovely though we were slightly off peak so not many children which may possibly change the vibe.
Very convenient location for travelling around the island.

Cons:

There is a small wasteland between the hotel and sea that is not that attractive.
Small niggle - the pool table has lost some balls including the cue ball. Most likely because the net has a hole and they have fallen down inside the table leg.

2026-09-09 via Nuitee
D
DAN family_with_children il
7
PLEASANT AND CONVENIENT
Pros:

VERY RICH AND GOOD BREAKFAST

Cons:

DESIGN

2026-09-08 via Nuitee
F
furtado solo_traveller pt
10
Pros:

Quarto maravilhoso, Piscinas fantásticas e um pequeno almoço super apetitoso. Maravilhoso mesmo

2026-09-07 via Nuitee
M
Micael couple pt
10
2026-09-07 via Nuitee
V
Vaiva family_with_children lt
10
Wonderful stay.
Pros:

Perfect location, clean, nice views.

Cons:

Nothing

2026-09-05 via Nuitee
S
Sven extended_group be
10
Geweldig!
Pros:

Locatie, hygiëne, voorzieningen en vriendelijkheid v/h personeel.

Cons:

Het goede, maar weinig afwisselende ontbijt (om toch maar iets minder positief te kunnen zeggen)

2026-09-03 via Nuitee
M
May couple il
10
2026-09-03 via Nuitee
D
Denise family_with_children ch
5
Viel zu teuer für absoluten Durchschnitt
Pros:

Das Personal ist super freundlich und hilfsbereit! Die Lage ist ganz praktisch, aber an einer Hauptstrasse. Besonders herrlich waren die Massagen! Sehr empfehlenswert! Der Strand bietet super Bedingungen zum Surfen. Parkplätze sind ausreichend vorhanden.

Cons:

Wir hatten hunderte Insekten in der Badewanne, die immer wieder zurückkamen. Vermutlich aus dem Abfluss. Das blieb den ganzen Aufenthalt so. Die Zimmer sind absoluter Durchschnitt. Die Lage ist ok. Der Ausblick ist ganz schön aufs Meer, aber da liegt eine Brachfläche dazwischen, die vermüllt ist. Das Hotel wirkt ungepflegt und ungeliebt. Morgens stehen draussen noch Gläser von der Bar abends. Der Indoorpool wirkt irgendwie schmuddelig. Draussen auf der Terrasse war ein Stück Bodenplatte abgesprungen, die hab ich nach 4 Tagen mal wieder zusammengesetzt. Die Glastische vom Frühstück werden zwar feucht abgewischt, aber behalten dann typisch einen Film drauf - das sieht einfach nicht schön aus. Das Frühstück war eine Katastrophe! Verstehe gar nicht warum manche so begeistert sind. Es gibt zwar gefühlt 10 Arten seinen Kaffee zu holen (Automat, Vorgebrüht, Nespresso), aber der Rest? Dosebohnen, Fertigwürstchen, Dosenchampignons, Fertigrührei, vorgebratene Spiegeleier in lauwarm, … Die Pancakes sind ganz gut. Viel zu teuer für die Qualität, die es bietet. Wir waren zuvor in einem kleinen, feinen, privat geführten Hotel für das gleiche Geld - da waren WELTEN dazwischen.

2026-09-02 via Nuitee
C
Cathy family_with_children ca
10
Don’t hesitate to stay here!! It’s the best!!!
Pros:

Immaculate property! Beautiful amenities and views. Location is incredible. The staff were beyond helpful in general but also in helping us deal with an issue (unrelated to the hotel).

Cons:

Nothing !

2026-09-01 via Nuitee
C
Cloé couple fr
9
2026-09-01 via Nuitee
A
Aleksei couple at
6
It was overall fine but far from what is expected from a 5 star spa hotel
Pros:

It’s a nice 4 star hotel ( doesn’t live up to 5 stars, in my opinion)

Cons:

It feels like a place in crisis, neglected and showing signs of the lack of proper care. You can’t get an extra towel, you can’t get ice or bottle opener, spa looks pretty ran down, many dishes are cold at breakfast…little things that should be taken care of but are not…

2026-09-01 via Nuitee
E
Erica family_with_children us
9
Pros:

Friendly and helpful staff, great amenities

Cons:

Hard mattress, wait staff in the bar area were inattentive, lots of kids

2026-08-31 via Nuitee
K
Kim family_with_children gb
9
Great hotel in a stunning location with friendly staff
Pros:

Location (overlooking the sea) and the facilities (both indoor and outside swimming pools are large and well maintained)

2026-08-30 via Nuitee
R
Roger couple ch
9
Sehr schön, aber auch zu einem stolzen Preis
Pros:

Das Hotel ist gepflegt und die Zimmer sind mehrheitlich sauber. Der Blick auf das Meer ist sehr schön, jedoch liegt zwischen dem Hotel und dem Strand Brachland wo viel Müll liegt.

Cons:

Beim Check-in wurde eine Kaution von 150 Euro gefordert. Die Kaution war aber nicht verpflichtend, wurde mitgeteilt. Der Betrag würde während dem Aufenthalt mit Ausgaben im Hotel verrechnet. Ich habe dann der Person am Empfangen mitgeteilt, dass ich das Konzept nicht nachvollziehbar finde. Daraufhin wurde wiederholt, dass die Kaution freiwillig sei. Ich habe die Kaution per Kreditkarte bezahlt. Beim Check-out wurden dann alle Ausgaben in Rechnung gestellt. Die Kaution ist noch blockiert. Ich verstehe das Konzept immer noch nicht…

2026-08-30 via Nuitee
T
Tatiana family_with_children cz
7
Номер был с окнами на стоянку, много машин, выхлопные газы и разговоры
Pros:

Хорошая локация, неплохой завтрак, два бассейна

Cons:

Сервис и персонал оставляют желать лучшего…

2026-08-29 via Nuitee
I
Iazn solo_traveller il
8
Pros:

The location was excellent, with free parking available either at the hotel or nearby. The hotel staff were very helpful and friendly.

The spa area is excellent, featuring an amazing heated pool. The breakfast was varied and delicious, served in a dining room right in front of the sea with a gorgeous view.

Cons:

The room wasn't anything special and was located quite far from the elevators. Also, the air conditioner wasn't very strong and took a while to cool down the room.

2026-08-29 via Nuitee
D
Dor couple il
8
Great stay with lovely staff and excellent location!
Pros:

We had a great stay at Verde Mar! The staff was incredibly kind, welcoming, and always happy to help with a smile. When we arrived, they decorated our room so nicely and surprised us with wine and chocolates, which was such a thoughtful and appreciated touch.

The location of the hotel is fantastic. The spa is very nice, and the indoor pool is a huge plus—especially on windier days.

Regarding parking: the main lot in front fills up quickly, but there is plenty of free and easy street parking all around the hotel, so it was never an issue.

Cons:

We personally didn't connect with the breakfast, though it is mostly a matter of personal taste.

2026-08-27 via Nuitee
G
Gregory solo_traveller ca
9
Pros:

Ocean view from room.
Pools

Cons:

Dirty windows

2026-08-26 via Nuitee
J
Johan extended_group be
7
Hotel met alles wat je nodig hebt, maar was voor ons iets te druk en ontbijt geen 5 sterren hotel waardig.
Pros:

Zwembad, netheid, faciliteiten.

Cons:

Kwaliteit van het ontbijt. Toch zeer druk in hoogseizoen.

2026-08-25 via Nuitee