Jambo Village Hotel

Hotels
•
Independent
6.4 (11 reviews)
Airport Rd, Mombasa, Mombasa County , Mombasa , KE
254-714336998

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Facilities

Free breakfast
Meeting rooms
Full-service spa
Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Free breakfast
Full-service spa
Meeting rooms
See all facilities

Review Highlights

Pros:
Room change process
Standard service
Cons:
Cleanliness issues
Poor customer handling

Categories

Cleanliness
4.99
Cleanliness was noted as below expectations for a three-star hotel.
Service
6.96
Standard service quality for hotel of this rating.
Location
7
Standard quality for this hotel tier.
Room Quality
5.95
Room quality was subpar due to plumbing issues.
Amenities
6.98
Standard quality for this hotel tier.
Value for Money
6.44
Value perceived as fair considering issues faced.
Food and Beverage
6.49
Standard quality for this hotel tier.
Overall Experience
6.36
Overall experience impacted by cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:47

Property Description

Luxurious Spa Services
Indulge in a rejuvenating experience at our full-service spa, where you can relax and unwind after a day of exploration.

Dining and Drinking Options
Treat your taste buds at our hotel's restaurant for a delightful lunch or dinner. Enjoy a refreshing drink at the bar/lounge or savor the convenience of room service.

Convenient Amenities
Benefit from services like dry cleaning, a 24-hour front desk, and laundry facilities. Take advantage of free self-parking and airport shuttle services for a hassle-free stay.

Book a stay at Jambo Village Hotel in Mombasa to enjoy these upscale amenities and more for a memorable experience.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

6.4
Based on 11 reviews
Cleanliness: 4.99
Service: 6.96
Location: 7
Room Quality: 5.95
Amenities: 6.98
Value for Money: 6.44
Food and Beverage: 6.49
Overall Experience: 6.36
E
Estone • partner
4
Pros:

Toilets system lacked water. I had to change the room for this reason. Even after the change, the neXt room still had a similar problem, and I had to stay in this as I was tired and didn't want to move again.

2025-07-28 • via Nuitee
S
Selamawite Retta
4
Pros:

not clean as three star hotel, poor customer handling

2025-07-22 • via Nuitee
M
mark
6
Pros:

Air conditioning was first class.
Shower needed attention.
Breakfast OK.
very accommodating of special requests

2025-03-04 • via Nuitee
J
Jordi • family
4
Pros:

The facilities are old, the personnel is kind but the sarea is very noisy due to the mosque.

2024-08-21 • via Nuitee
G
Glenn
10
Inexpensive hotel
Pros:

This is an inexpensive hotel close to the airport. There is no AC. Staff are friendly.

2024-08-20 • via Nuitee
H
Helmut Thomas
6
Pros:

No comment

2023-12-08 • via Nuitee
F
Felicidad • partner
6
Pros:

Es un hotel perfecto para alojarte si tienes que viajar al dia siguiente, está muy cerca del aeropuerto internacional y de la estacion SGR de tren.
Muy básico, pero como casi todos los hoteles en Kenia que no son de jujo.

2023-09-23 • via Nuitee
P
Peter
8
Pros:

Super Lage zum Flughafen

2022-08-16 • via Nuitee
K
Kyle
10
Pros:

It was convenient to the airport and the school I was going to see.

2022-08-01 • via Nuitee
A
Andre Halvor
6
Pros:

Its okey for a night or 2,but not for more,alots of fly on the bathroom and hot, very noicy outside in the weekend because of churces and moscue. But nice people and good service, and a secure place. But a very bad view out to a trashy place outside...so you really need the curtains...good price !

2022-06-27 • via Nuitee
A
Arkadiusz
6
Very unprofessional hotel
Pros:

This place is not a good hotel. First of all - I asked the reception staff to pick me up from the airport, they confirm it and Nobody came. I was waiting 45 minutes on the airport and took a taxi. Reception worker didnt react on my complains. He said that he didnt know. Rooms are very old and dirty.

2019-09-18 • via Nuitee