Country Inn & Suites by Radisson, Holland, MI

Hotels
Country Inn & Suites by Radisson Americas
7.6 (1505 reviews)
12260 James Street , Holland , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Value for money
Nice breakfast
Cons:
Dirty rooms
Noise issues
Unusable pool
Maintenance problems

Categories

Cleanliness
6.43
Multiple reviews mention dirtiness and maintenance issues.
Service
8.4
Friendly staff and good service mentioned in several reviews.
Location
8.44
Positive sentiments about location from several guests.
Room Quality
7.39
Rooms were generally clean but some smell issues reported.
Amenities
6.92
Amenities such as the pool and fitness room received mixed reviews.
Value for Money
7.88
Guests felt they received good value for their stay.
Food and Beverage
7.93
Breakfast and cookies received positive feedback.
Overall Experience
7.4
General satisfaction but with noted concerns about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:46

Property Description

Indulge in Comfort and Convenience

Convenient Location: Situated within a short stroll of Dutch Village, our Holland hotel offers easy access to popular attractions.

Relax and Unwind: Enjoy our indoor heated pool and cozy rooms equipped with cable TV, free Wi-Fi, a microwave, fridge, and seating area.

Delightful Amenities: Start your day with a delicious continental breakfast featuring waffles and fresh fruit. Take advantage of our on-site library, business center, and proximity to key landmarks.

Experience a perfect blend of relaxation and exploration at Country Inn By Radisson Holland. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.6
Based on 1505 reviews
Cleanliness: 6.43
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 6.92
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 7.4
C
Chad family_with_children us
9
2026-04-09 via Nuitee
R
Renee family_with_children us
9
2026-03-30 via Nuitee
R
Rich couple us
10
2026-03-28 via Nuitee
R
Rodriguez couple us
9
Nice town comfortable stay staff was very friendly
Pros:

Very comfy

Cons:

Felt as “party” hotel pool was cold

2026-03-28 via Nuitee
R
Renee family_with_children us
10
2026-03-26 via Nuitee
L
lori family_with_children us
9
Pros:

the place was quant and tidy staff was very friendly

Cons:

a little run down but noticed there was renovations going on

2026-03-17 via Nuitee
C
Chuck family_with_children us
7
2026-03-09 via Nuitee
A
Alvarez couple us
5
Wouldn't go back.
Pros:

The staff were nice and the breakfast was great.

Cons:

We had mold on the bottom of our sofa mattress. The pool was dirty with hair floating and trash on the ground. They triple charged me and it took days to get my money back.

2026-03-05 via Nuitee
R
Rhett family_with_children us
9
2026-03-01 via Nuitee
J
Julie family_with_children us
8
Pros:

Clean

Cons:

Pool closed for maintenance

2026-02-24 via Nuitee
C
Chris couple us
8
2026-01-24 via Nuitee
R
Robert couple us
10
Excellent except for one problem the ice machine
Pros:

The hotel was very clean, very quiet, the breakfast was on time and very good breakfast. The Host at the front desk was very excellent with me and my wife, all in all we were very satisfied with the hotel, this is our second time staying there so we had a good time.

Cons:

I didn't like that the ice machine on our floor which was the second floor did not work, I had to go down to the first floor to get ice, that is the only thing I dislike about my stay there

2026-01-20 via Nuitee
D
dbbie extended_group us
7
good
Pros:

staff is amazing. Room was clean.

Cons:

The room had a weird smell. And because I travel with a service dog, I did not want to change rooms cause I loved the location so we went and got a candle and it helped with the smell.

2026-01-20 via Nuitee
H
Hans couple us
10
2026-01-19 via Nuitee
M
Maureen extended_group us
7
Pros:

Breakfast

Cons:

Bathroom was to small and no place to hang towels

2026-01-19 via Nuitee
S
Solomiya family_with_children us
3
2026-01-19 via Nuitee
H
Hiromi solo_traveller us
10
2026-01-19 via Nuitee
R
Richard couple us
5
We have stayed at country inns before and they were kept up clean.
Pros:

Breakfast was fine and the dining area was cleaned often by the ladies.

Cons:

Outside door were filthy and need cleaning and paint. I didn’t want to touch them.
Bathroom tub had mold growing underneath the ledge. Curtains were falling off the rod. Elevator floor was dirty for the whole 4 days we were there.

2026-01-19 via Nuitee
B
Bruce couple us
3
I was told someone would contact us, never happened!
Pros:

Staff was very nice. Tried to be accommodating, but they had no control over maintenance and cleanliness

Cons:

We had to change rooms after an hour. The bathroom sink plumbing in 124 flooded the floor. We had unloaded all our toiletries and hung our clothes, for four days clothing and wedding clothes. Multiple trips to the new room! We were not happy! We moved in to 145. No stopper in bathroom sink, worried about dropping things in the sink, black mold around toilet and bathtub! Wall paper peeling off wall in bathroom. Stains on couch! Disgusting! For what we paid for the room you would think they could afford somebody to inspect rooms!!! Very upset!

2026-01-19 via Nuitee
M
Michael couple us
10
Very welcoming. Friendly staff. Loved the room. Hope to be back in the spring.
Pros:

Everything. Hotel is close to all shopping and attractions. Loved the pool was very warm.

Cons:

The upstairs ice machine wasn't working. But not the staff fault. Hope it will get fixed soon. We made it work getting ice. I got my exercise. Using the stairs.

2026-01-19 via Nuitee