Hotel Bien Venido

Hotels
7.8 (73 reviews)
112 South Interstate 35 , Pearsall , US

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Facilities

Television in common areas
Front desk (limited hours)
Self parking (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Housekeeping on request
Private picnics
Exercise/lap pool
Swimming nearby
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good value/affordable price
Convenient location near stores and restaurants
Comfortable beds/roomy rooms
Easy check-in and accommodating service
Cons:
Cleanliness issues (dirty bathrooms, mold, pool)
Maintenance problems (A/C, locks, toilets)
Inconsistent amenities (small coffee pot, no ice machine, pool rails missing)
Unexpected fees/deposit not disclosed
Noise from nearby highway/road

Categories

Cleanliness
6
Multiple guests mention dirty bathrooms, mold in shower, a dirty pool and inconsistent room cleaning; several reports of unclean bathroom surfaces and odors.
Service
9.2
Repeated comments that owners and staff are friendly, helpful and provide easy check-in; customer service described as amazing and accommodating.
Location
8.5
Frequently noted as near stores and restaurants and convenient to town; some noise complaints due to proximity to the highway/road.
Room Quality
7
Mixed feedback: some find rooms comfortable and roomy, others report A/C barely works, toilet/lock issues, wet-smelling bedding or humid rooms and occasional maintenance problems.
Amenities
6.8
Amenities are inconsistent: pool reported dirty/unusable or lacking rails, small coffee pots, no ice machine (only bagged ice), but features like BBQ grills available.
Value for Money
8.6
Many guests note good price and value ('affordable', 'good value', 'won't break the bank'), though one mention of an unexpected $50 deposit reduced perceived value for some.
Food and Beverage
7
Limited mentions: breakfast availability was not well communicated to some guests and in-room coffee supplies were small or absent — generally neutral-to-slightly negative.
Overall Experience
9.3
Overall sentiment leans positive: multiple guests say they enjoyed their stay and will return, citing friendly staff, comfort and good price despite some maintenance/cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Luxurious Accommodation
Hotel Bien Venido in Pearsall offers 4-star accommodation with top-notch amenities. Each unit is equipped with air conditioning, a flat-screen TV, and a private bathroom with free toiletries.

Relaxation and Entertainment
Guests can unwind by the outdoor swimming pool or socialize in the shared lounge. The barbecue facilities are perfect for a delightful evening.

Convenience and Service
With a 24-hour front desk and concierge service, guests' needs are always met promptly. The hotel's proximity to San Antonio International Airport adds to the convenience of your stay.

Book your stay at Hotel Bien Venido now for a luxurious and convenient experience.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 73 reviews
Cleanliness: 6
Service: 9.2
Location: 8.5
Room Quality: 7
Amenities: 6.8
Value for Money: 8.6
Food and Beverage: 7
Overall Experience: 9.3
A
ABDULRAHMAN
8
Pros:

👍

2025-10-09 • via Nuitee
J
Jonathan
10
Pros:

I stay here often. The owners and staff are friendly. I always have an easy check-in process and few if any problems.

2025-10-04 • via Nuitee
K
Kimberly • family
10
Pros:

It’s near stores and restaurants. The staff if very helpful and great there when you neeed them or something affordable and comfortable rooms

2025-08-30 • via Nuitee
B
Brian
10
Pros:

EXCELLENT PROPERTY FOR THE STAY

2025-08-27 • via Nuitee
V
Verified traveler
4
Used to be nice, but deteriorating fast
Pros:

We have been staying at this hotel for a couple years. It was never great, but really starting to deteriorate each time we stay. A/C barely works, which is unacceptable in 100 plus degree weather. Toilet doesn’t flush well, had to throw dirty tp in trash this last stay cuz wouldn’t flush down. Owners are very nice, but deaf, so makes it hard to communicate.

2025-07-30 • via Nuitee
A
adriana
6
Pros:

They need to hire better people for housekeeping

2025-07-09 • via Nuitee
L
Leah • family_with_children
6
Pros:

It was fine for the price but the bathroom was not clean, the inside top lock was broken, and the pool was dirty and couldn't be used, and we were informed they didn't know when it would be clean. The staff were all very nice though.

2025-05-29 • via Nuitee
S
Struss • young couple • mx
6
Pleasant
2025-05-01 • via Nuitee
R
Roberto • solo traveller • us
4
Went to a funeral, so didn't put much on stay.
Pros:

Price

Cons:

Didn't live up to the reviews

2025-04-14 • via Nuitee
O
Oscar • young couple • us
6
Not bad for a last ditch
Pros:

Got caught in a storm and needed shelter

2025-04-02 • via Nuitee
C
Cristina • young couple • us
1
You get what you pay for
Pros:

Great location but dirty and stinky

Cons:

The staff was rude

2025-03-06 • via Nuitee
G
Gabriel • young couple • us
9
Superb
Pros:

Decent place. Roomy

Cons:

Being charged a $50 deposit not mentioned in ad in booking.com.

2025-03-02 • via Nuitee
C
Claudia • partner
8
Pros:

Last minute but comfortable stay!

2025-02-12 • via Nuitee
G
Gabriel • young couple • us
9
Good place. No problems
Pros:

Good value.

2025-02-03 • via Nuitee
E
Elliot • review category business travellers • us
6
It was quite an the rooms where clean
Pros:

It was clean

Cons:

No coffee

2025-02-01 • via Nuitee
A
Angie • young couple • us
10
Our stay was nice comfortable and it didn’t break the bank.
Pros:

The customer service was great.. The room was nice and neat . Great price! Will definitely stay here again.

2024-12-28 • via Nuitee
C
Carl • review category business travellers • us
10
Exceptional
2024-12-12 • via Nuitee
C
Cynthia • review category business travellers • us
10
Exceptional
2024-12-01 • via Nuitee
S
Saul • partner
10
Pros:

Customer service is amazing

2024-11-29 • via Nuitee
K
Krystal
10
Pros:

Clean

2024-11-18 • via Nuitee