Hotel Plaza Colon

Hotels
8 (1998 reviews)
San Marcos 261 , Arica , cl

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Safety deposit box
Tour desk
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
7.14
Issues mentioned with cleanliness, particularly with dirty rooms and unclean utensils.
Service
9.11
Staff were noted as very attentive and friendly.
Location
9.15
Proximity to beach and central location were frequently praised.
Room Quality
7.1
Rooms described as old and small, with some issues regarding ventilation.
Amenities
8.13
Basic amenities provided, though some were noted to be in less than ideal condition.
Value for Money
7.59
Value questioned due to cleanliness and room issues, but reasonable for location.
Food and Beverage
7.64
Breakfast was mentioned positively, but overall food options were considered average.
Overall Experience
8.11
Midrange experience, with equal shares of pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:44

Property Description

Tranquil Accommodation Near Main Square

Comfortable Rooms with Amenities
Enjoy a peaceful stay in our rooms equipped with private bathrooms and cable TVs. Take advantage of our room service for added convenience.

Convenient Services and Shuttle Options
Benefit from a 24-hour front desk and optional laundry services. Explore the city hassle-free with airport shuttle services and organized city tours.

Ideal Location with Free Parking
Located just 100 meters from the main square, Hotel Plaza Colon is the perfect base for exploring Arica. Take advantage of our free private parking during your stay.

Book your stay at Hotel Plaza Colon now for a relaxing and convenient experience in Arica!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ARI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1998 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 8.11
J
Julie(junling) couple ca
8
2026-02-14 via Nuitee
I
Isabel couple cl
8
2026-02-13 via Nuitee
R
Ruben solo_traveller cl
6
Pros:

Cercano al centro

Cons:

Las instalaciones no eran tan comodas, me acerqué a desayunar a las 8:45 y solo había huevo, que estaba frío, y algo de salme.

2026-02-12 via Nuitee
C
Constanza family_with_children cl
8
Muy agradable estadía
Pros:

Excelente ubicación, muy central. Los jóvenes de recepción sumamente amables, lo mismo las señoras de la limpieza.

Cons:

Un poco calurosas las habitaciones y el desayuno con poca variedad.

2026-02-11 via Nuitee
D
Daniela couple bo
10
Pros:

Ubicacion excelente

2026-02-10 via Nuitee
K
Karencita015 family_with_children cl
9
En general agradable.
Pros:

La ubicación.

Cons:

Mucho ruido externo, pero mas molesto es el ruido de los demás huésped cuando son bulliciosos a media noche, debería haber mas control en eso para no molestar a los demás.

2026-02-10 via Nuitee
A
ANDRE solo_traveller br
7
2026-02-09 via Nuitee
S
Sandra family_with_children cl
7
2026-02-08 via Nuitee
D
DAVID solo_traveller cl
1
PESIMO EL HOTEL
Pros:

Solo ubicacion

Cons:

la habitación muy pequeña, solo cabía la cama, sin aire acondicionado, el baño sucio.

2026-01-31 via Nuitee
E
Elizabeth solo_traveller cl
8
Esta vez pudieron escuchar mi solicitud no darme habitación en un subterráneo, estadía excelente
Pros:

La buena atención del personal

Cons:

Todo bien

2026-01-30 via Nuitee
S
Silva family_with_children cl
10
2026-01-29 via Nuitee
G
GOMEZ family_with_children cl
9
2026-01-29 via Nuitee
B
bugueño family_with_children cl
10
Pros:

Me gustó la ubicación

Cons:

El baño sin ventilación y el desayuno un poco desordenado

2026-01-28 via Nuitee
C
Claudia family_with_children bo
8
Hotel acogedor y cálido para visitar
Pros:

El personal muy amable y todo muy limpio...además si tienes que retornar a tu país más tarde del check out ellos te ofrecen guardar tus maletas hasta el momento que necesites..eso es muy conveniente. El lugar es realmente muy accesible a todo el centro y llegas al puerto para conocer, a las playas que están muy cerca, a la peatonal donde están las tiendas en descuento o donde puedes almorzar o merendar....un hotel súper recomendable

Cons:

Las habitaciones que están hacia la calle un poco bulliciosas sobre todo en época de carnaval donde hay mucho movimiento y bailes ya que queda el hotel muy cerca del lugar donde pasan todos los grupos de danza...pero ellos nos cambiaron a otra habitación más tranquila de firma inmediata.

2026-01-28 via Nuitee
D
Daniel solo_traveller ca
6
Pros:

Close to a lot of things

Cons:

The fact I used Booking I probably had the worst room in the semi basement no windows to outside. Just inside the corridor

2026-01-28 via Nuitee
N
Nina family_with_children cl
10
2026-01-27 via Nuitee
N
Natalia family_with_children cl
10
Pros:

La atención de los jóvenes de recepción y las señoritas de desayuno impecable, nos sentimos muy a gusto. Veníamos de otro hotel sin acceso a movilidad reducida, pero acá cuentan con rampas y ascensor funcionando, por lo que mi madre pudo movilizarse sin problemas. Servicio de lavandería rápido, atendían todas tus dudas, esta muy cerca de playa en Uber, de los museos, de buenos cafes y restaurantes. Recomendado 100%.

Cons:

La atención de la señorita que estuvo el fin de semana, el sábado, era amable pero poco resolutiva a diferencia de los chicos, por un retraso en una ropa que envie a lavar y un recado para el desayuno pues nos ibamos muy temprano el domingo.

2026-01-27 via Nuitee
P
Paulina family_with_children cl
10
2026-01-26 via Nuitee
S
Sebastian couple cl
8
2026-01-26 via Nuitee
C
camilo ricardo family_with_children cl
6
2026-01-24 via Nuitee