Hotel Plaza Colon

Hotels
8 (2099 reviews)
San Marcos 261 , Arica , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Safety deposit box
Tour desk
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
7.14
Issues mentioned with cleanliness, particularly with dirty rooms and unclean utensils.
Service
9.11
Staff were noted as very attentive and friendly.
Location
9.15
Proximity to beach and central location were frequently praised.
Room Quality
7.1
Rooms described as old and small, with some issues regarding ventilation.
Amenities
8.13
Basic amenities provided, though some were noted to be in less than ideal condition.
Value for Money
7.59
Value questioned due to cleanliness and room issues, but reasonable for location.
Food and Beverage
7.64
Breakfast was mentioned positively, but overall food options were considered average.
Overall Experience
8.11
Midrange experience, with equal shares of pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:44

Property Description

Tranquil Accommodation Near Main Square

Comfortable Rooms with Amenities
Enjoy a peaceful stay in our rooms equipped with private bathrooms and cable TVs. Take advantage of our room service for added convenience.

Convenient Services and Shuttle Options
Benefit from a 24-hour front desk and optional laundry services. Explore the city hassle-free with airport shuttle services and organized city tours.

Ideal Location with Free Parking
Located just 100 meters from the main square, Hotel Plaza Colon is the perfect base for exploring Arica. Take advantage of our free private parking during your stay.

Book your stay at Hotel Plaza Colon now for a relaxing and convenient experience in Arica!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ARI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2099 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 8.11
G
Gaspar • solo_traveller • pe
8
Muy buena ubicación y se ve icónico
Pros:

Su ubicación al lado de la Catedral San Marcos , muy buen desayuno buffet y con excelente vista a la cupula de San Marcos y Morro de Arica .
Me gusto la textura de sus sábanas y almohadas

Cons:

Olia muy fuerte el cloro del piso en la habitación pero por suerte había terraza o balcón para poder ventilar

2026-05-23 • via Nuitee
Z
Zuniga Paredes • couple • cl
6
Conforme al precio
Pros:

Ubicacion 10/10..
Además del personal que atiende maravilloso! Muy amigables y resolutivos

Cons:

Nos alojamos en el cuarto piso y el quinto era el comedor, por la mañana se escuchaba absolutamente todo! Como corrían las sillas puertas, y pasos…

2026-05-22 • via Nuitee
S
Segovia • solo_traveller • cl
9
Pros:

Limpieza y ubicación

2026-05-21 • via Nuitee
C
Catherine • couple • cl
10
Central, limpio y recomendable por precio.
Pros:

Destacó la limpieza del lugar, se nota que las instalaciones son antiguas pero están preocupados de su mantenimiento en cuanto a pintura y limpieza, ropa de cama , con olor a recién lavada. Toallas impecables. Y aparte, cuando llegamos del centro. Nos habían limpiado la habitación y repuesto el jabón.

Cons:

No critico nada. Lo único que dejo para sugerencia es que tengan una alfombra de ducha o algo, porque a mí me da temor salir de ella y resbalar.

2026-05-20 • via Nuitee
K
Karen • extended_group • pe
8
Céntrico y cómodo
Pros:

Las habitaciones limpias, encontré unas manchas en la sábana pero como tenía otra cama no la usé , pero si el baño limpio, súper céntrico, cerca a todo. Por los comentarios que indicaban q estaba muy antiguo, está muy conservado y no se nota lo antiguo. La recepción muy amables.

Cons:

Los cubiertos del restaurante no son de acero inoxidable estaban todos oxidados y no es exageración, cuando les pedí cambiar me mostraron y todos eran iguales me indicaron q así son, pedí de plástico y no tenían. Las personas del comedor deberían ser más amables.

2026-05-19 • via Nuitee
J
Jorge • solo_traveller • cl
8
2026-05-18 • via Nuitee
K
Karina • solo_traveller • cl
5
Pros:

la habitación, la ubicación

Cons:

malo el desayuno, bastante pobre

2026-05-18 • via Nuitee
D
David Josué • solo_traveller • pe
9
Pros:

Excelente ubicación y relación calidad/precio.

2026-05-16 • via Nuitee
Y
Yasna • solo_traveller • cl
7
2026-05-16 • via Nuitee
A
Alejandra • solo_traveller • cl
5
2026-05-15 • via Nuitee
M
Mirella • solo_traveller • cl
10
ES UN LUGAR CÓMODO ,LIMPIO Y CON EXCELENTE ATENCIÓN
Pros:

EXCELENTE DORMITORIO, ATENCIÓN . DESAYUNO MUY RICO Y VARIADO

2026-05-14 • via Nuitee
A
Alberto Elias • couple • ar
7
Pros:

Muy bien ubicada y buena cochera

Cons:

Muchas escaleras y el ascensor no transmite seguridad

2026-05-13 • via Nuitee
E
Edmundo • extended_group • cl
7
2026-05-12 • via Nuitee
F
Fernando • solo_traveller • br
8
2026-05-12 • via Nuitee
E
Elizabeth • solo_traveller • cl
10
Pros:

Excelente ubicación, habitación cómoda y segura, el desayuno buffete exquisito y variado, las personas de conserjería super amables.

2026-05-11 • via Nuitee
A
Andrés • couple • cl
7
2026-05-11 • via Nuitee
J
Jorge • couple • cl
9
2026-05-11 • via Nuitee
F
Flor de Maria • family_with_children • pe
8
Agradable
Pros:

La atencion del personal, muy amables, orientacion hacia negocios comerciales y de ocio. Recomendaciones para el traslado, seguridad y confianza

2026-05-08 • via Nuitee
A
Arancibia Torres • family_with_children • cl
8
2026-05-07 • via Nuitee
B
Baddy • couple • br
9
Excelente custo benefício
Pros:

Atendimento dos funcionários . Foram ágeis em nos atender em tudo que pedimos sempre com cordialidade , rapidez e educação.

Cons:

Nenhuma observação

2026-05-03 • via Nuitee