Hotel Plaza Colon

Hotels
8 (2200 reviews)
San Marcos 261 , Arica , CL

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Family rooms
Laundry
Airport shuttle
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
7.14
Issues mentioned with cleanliness, particularly with dirty rooms and unclean utensils.
Service
9.11
Staff were noted as very attentive and friendly.
Location
9.15
Proximity to beach and central location were frequently praised.
Room Quality
7.1
Rooms described as old and small, with some issues regarding ventilation.
Amenities
8.13
Basic amenities provided, though some were noted to be in less than ideal condition.
Value for Money
7.59
Value questioned due to cleanliness and room issues, but reasonable for location.
Food and Beverage
7.64
Breakfast was mentioned positively, but overall food options were considered average.
Overall Experience
8.11
Midrange experience, with equal shares of pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:44

Property Description

Tranquil Accommodation Near Main Square

Comfortable Rooms with Amenities
Enjoy a peaceful stay in our rooms equipped with private bathrooms and cable TVs. Take advantage of our room service for added convenience.

Convenient Services and Shuttle Options
Benefit from a 24-hour front desk and optional laundry services. Explore the city hassle-free with airport shuttle services and organized city tours.

Ideal Location with Free Parking
Located just 100 meters from the main square, Hotel Plaza Colon is the perfect base for exploring Arica. Take advantage of our free private parking during your stay.

Book your stay at Hotel Plaza Colon now for a relaxing and convenient experience in Arica!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ARI

Location

Guest Reviews

8
Based on 2200 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.64
Overall Experience: 8.11
P
pablo hector • family_with_children • ar
7
Pros:

Es justo para pasar una noche en viaje . Esta muy bien ubicado ..y el personal de recepción correcto
.con un buen desayuno

Cons:

Podría mejorar colchones y toallas

2026-10-31 • via Nuitee
D
Diego Martín • extended_group • ar
10
2026-10-27 • via Nuitee
N
Nicolas • family_with_children • fr
8
une nuit à Arica
Pros:

Nous avons réservé cet hotel en dernière minute. Il est très bien situé, en plein centre d'Arica. La chambre est confortable et le personnel accueillant. Nous sommes tombés en pleine fête en ville et le centre était très animé ! Par contre, du coup, on a eu du mal a rejoindre l'entrée du parking (fermé et sécurisé) en voiture !

2026-10-26 • via Nuitee
N
Nataly • family_with_children • cl
7
Pros:

Ubicación

Cons:

Desde mi habitación (307) escuchaba todo lo que hacia el pasajero de la habitación contigua. Desayuno con productos muy básicos y potes para yoghurt, extremadamente pequeño.

2026-10-23 • via Nuitee
A
andres • solo_traveller • cl
10
Lugar centrico, tranquilo y agradable
Pros:

La ubicación es central, queda a pocas cuadras del centro de la ciudad y de un lugar turistico como es el morro de Arica

Cons:

No tengo comentarios negativos al respecto

2026-10-23 • via Nuitee
J
Jorge • solo_traveller • bo
7
Buen lugar.
2026-10-22 • via Nuitee
L
LIZ MIRELLA • family_with_children • pe
10
Pros:

La ubicación y el personal muy amable

2026-10-21 • via Nuitee
G
gerardo • couple • ar
10
Pros:

Muy buena la ubicación y súper bueno el desayuno y estacionamiento

2026-10-20 • via Nuitee
R
ReyesDiaz_Marjorie • family_with_children • cl
8
Pros:

Ubicación, muy central y personal muy amable.

Cons:

Estacionamiento, falta coordinación para las personas que se retiran temprano y no dificulten la salida otros autos.

2026-10-19 • via Nuitee
C
carlitos0702 • couple • co
9
2026-10-18 • via Nuitee
L
Luis Nelson • couple • cl
10
Excelente
Pros:

Muy bueno

2026-10-15 • via Nuitee
A
Andres • couple • cl
10
2026-10-14 • via Nuitee
C
Claudia • couple • cl
9
Buena estadía
Pros:

Ubicación

Cons:

Carencia de aire acondicionado.

2026-10-14 • via Nuitee
R
Rodríguez • solo_traveller • cl
6
Pros:

La atención del personal

Cons:

La poca ventilación de habitaciones

2026-10-13 • via Nuitee
E
Eric • extended_group • br
10
2026-10-11 • via Nuitee
C
Campillay • solo_traveller • cl
10
Pros:

Todo

Cons:

Todo ok

2026-10-09 • via Nuitee
C
Clara Guliana • solo_traveller • cl
7
Pros:

La ubicación cerca al morro de Arica

Cons:

En particular, las mayólicas del baño están desgastadas que transmiten una impresión de falta de limpieza.

2026-10-09 • via Nuitee
P
Poma • solo_traveller • pe
10
Pros:

Rapidez y atención del personal.

Cons:

La ciudad tiene zonas muy descuidada.

2026-10-07 • via Nuitee
M
Mauricio Nova • solo_traveller • cl
10
2026-09-19 • via Nuitee
I
ISIDORA CATALINA • solo_traveller • cl
8
Pros:

Personal muy amable y con buena atención

Cons:

La infraestructura está deteriorada

2026-09-19 • via Nuitee