La Quinta by Wyndham Lubbock West Medical Center

Hotels
La Quinta by Wyndham
7.6 (1190 reviews)
4115 Marsha Sharp Freeway , Lubbock , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Outdated amenities

Categories

Cleanliness
6.68
Several reviews noted cleanliness issues, particularly with cockroaches and general dirtiness.
Service
8.65
Multiple reviews highlighted friendly and efficient staff, with quick check-in processes.
Location
8.19
Location was praised for being close to hospitals and attractions, but some had concerns about noise.
Room Quality
7.14
Rooms received mixed reviews regarding comfort and maintenance, with some mentioning old decor.
Amenities
6.67
Limited modern amenities were cited, and some guests noted gym cleanliness issues.
Value for Money
8.13
Despite some issues, several reviews indicated reasonable pricing for the stay.
Food and Beverage
7.68
Breakfast received mixed reviews with suggestions for improvement, but was generally considered good.
Overall Experience
7.65
Overall, the experience was viewed positively despite some notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:41

Property Description

Convenient Amenities
This Lubbock hotel offers free Wi-Fi, daily continental breakfast, and in-room coffee machines for a comfortable stay.

Leisure Facilities
Guests can unwind with movies on a flat-screen TV, exercise in the fitness center, or take a dip in the outdoor pool.

Ideal Location
Located less than a mile from Texas Tech University, with nearby attractions such as the Buddy Holly Center and easy access to Lubbock International Airport.

Book your stay at La Quinta Inn & Suites Lubbock West Medical Center for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Service Animals - ADA-defined service animals are welcome free of charge.
Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet.
Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay.
Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBB

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 1190 reviews
Cleanliness: 6.68
Service: 8.65
Location: 8.19
Room Quality: 7.14
Amenities: 6.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 7.65
R
Ramiro couple us
7
2026-08-29 via Nuitee
M
Mathew family_with_children us
8
2026-08-29 via Nuitee
O
Orlando couple us
7
2026-08-27 via Nuitee
M
Mary couple us
5
2026-08-27 via Nuitee
J
John solo_traveller us
8
2026-08-26 via Nuitee
A
Ari solo_traveller us
7
2026-08-25 via Nuitee
K
Karla family_with_children us
3
2026-08-23 via Nuitee
L
Lucia couple us
10
2026-08-22 via Nuitee
L
LaShonda couple us
9
Overall it was a nice stay. Will definitely be back
Pros:

The price

Cons:

Small tv not enough channels

2026-08-22 via Nuitee
S
Sandra family_with_children us
7
2026-08-18 via Nuitee
C
Coral couple us
10
2026-08-14 via Nuitee
H
Hien family_with_children us
2
Not happy
Pros:

Not much selections

Cons:

Only 4 selections of food

2026-08-14 via Nuitee
M
Melinda couple us
3
2026-08-14 via Nuitee
J
J1527JYmattl Family
2
Beware this hotel - potentially dangerous conditions in rooms (dog poisoning)
Pros:

One of our dogs suffered drug poisoning at this hotel, most likely in our room (424). Attached is a photo of the positive drug test.

I take this seriously and can say that our dogs (the other is fine) had not been anywhere but their crates for several hours (southern Colorado). They quickly pottied in the pet yard then went to our room. We observed her licking the floor and picking up things in the hallway and the room. The floors had stuff all over them. I can't say these pictures show drugs because we do not have testing equipment and the police declined to respond. The picture do accurately reflect the deplorable housekeeping conditions in existence throughout the facility (I walked the floors).

Then, the hotel charged us for an extra night although we just requested a late checkout while we waited for vet clearance (they had to flush our girl with IV for about 18 hours). This is simply outrageous. The staff and management were completely callous, non-responsive and uncaring throughout this ordeal. They have finally responded, predicting making excuses and generally deflecting.

I can honestly say that I have NEVER had a worse hotel experience.

2026-08-13 via Tripadvisor
R
Robert extended_group us
9
2026-08-12 via Nuitee
F
Foote solo_traveller us
10
Pros:

They let me check in early for a small fee and never bothered me.

Cons:

Lobby could have been cooler but the room ac was great so literally still not a complaint

2026-08-11 via Nuitee
W
WRISTKYMANE couple us
2
2026-08-11 via Nuitee
E
Esteban solo_traveller us
3
The room was outside the building, next to the pool, noisy and moldy
Pros:

The location is close to Texas Tech

Cons:

The room, also breakfast is really basic

2026-08-10 via Nuitee
G
Greg couple us
2
Cons:

No hot water arrival night or next morning
Bfast offering limited
Our room was on 1st floor which opened to Bfast area. Noisy in the evening & by 6 am, ice machine by our room, noisy.
Very, very bad design.

2026-08-10 via Nuitee
S
Syndee couple us
10
2026-08-09 via Nuitee