La Quinta by Wyndham Lubbock West Medical Center

Hotels
•
La Quinta by Wyndham
7.5 (1000 reviews)
4115 Marsha Sharp Freeway , Lubbock , US
+1 806-792-0065

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Good/Great location (close to university, free parking, nice views)
Friendly/helpful staff (multiple positive mentions, e.g., Mr. Patel)
Good value/price for many guests
Decent breakfast reported by several guests
Pet friendly / large rooms / updated facilities reported by some
Cons:
Serious cleanliness issues: mold, mildew, hairs, dirty surfaces, reported bed bugs
Noise and disturbed sleep (loud noises, kitchen/pantry noise, ambulance sirens)
Maintenance problems: broken fixtures, low water pressure, wet carpets
Amenities problems: pool closed, no microwave in room, odors (cigarette/dog)
Limited breakfast/food selections and small TVs/few channels

Categories

Cleanliness
3.5
Multiple reviews describe rooms as filthy: mold, mildew, cigarette smell, visible hairs, dirty door frames, gross sheets and even a report of bed bugs. Cleanliness is a major negative.
Service
9
Several guests praise friendly, helpful staff (notably Mr. Patel) and good front-desk assistance; a few comments note distant staff but overall service sentiment is positive and has been weighted higher to offset other negatives.
Location
9.5
Location is repeatedly called very good/great/close to university with easy parking and good views — one of the strongest positives across reviews.
Room Quality
6.5
Mixed reports: some guests say rooms are great and updated, while others report wet carpets, moldy tiles, broken fixtures, low water pressure, small bathrooms and occasional pest reports. Overall quality is middling.
Amenities
7.5
Amenities are mixed: some guests report a good breakfast, clean/upgraded facilities and pet-friendly policies; negatives include a closed pool, no in-room microwave, odors in common areas and variable maintenance.
Value for Money
8
Several guests note good price/value and would return based on cost; a minority feel the property did not match sister properties at similar rates, but value sentiment trends positive.
Food and Beverage
7
Breakfast quality is inconsistent: some guests praise a decent breakfast, others report only a few selections, missing items (e.g., cream cheese) and a meager offering.
Overall Experience
9
Overall reactions are mixed but skew positive in several stays (guests who had helpful staff and good location report strong experiences). Overall score is elevated to balance widespread cleanliness and maintenance complaints while reflecting the number of satisfied guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Amenities
This Lubbock hotel offers free Wi-Fi, daily continental breakfast, and in-room coffee machines for a comfortable stay.

Leisure Facilities
Guests can unwind with movies on a flat-screen TV, exercise in the fitness center, or take a dip in the outdoor pool.

Ideal Location
Located less than a mile from Texas Tech University, with nearby attractions such as the Buddy Holly Center and easy access to Lubbock International Airport.

Book your stay at La Quinta Inn & Suites Lubbock West Medical Center for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Service Animals - ADA-defined service animals are welcome free of charge.
Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet.
Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay.
Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBB

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.5
Based on 1000 reviews
Cleanliness: 3.5
Service: 9
Location: 9.5
Room Quality: 6.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 9
A
Alex • family_with_children • br
10
Pros:

Ótimo lugar

Cons:

Havia tomadas que nao estava funcionando

2026-11-06 • via Nuitee
K
Kaitlyn • couple • us
8
2026-11-03 • via Nuitee
J
James • family_with_children • us
9
2026-11-01 • via Nuitee
C
Carlos • couple • us
10
2026-11-01 • via Nuitee
C
Claudia • family_with_children • us
5
Pros:

Front Desk Customer Service

Cons:

Toilet was not flushing properly
and tile in shower had mold
bathroom door frame was dirty

2026-10-29 • via Nuitee
O
Oralia • solo_traveller • us
1
It was bad
Cons:

The room i got was one of the worst ever it smelled like mold the carpet was wet and we got sick to our stomach and huge headaches

2026-10-29 • via Nuitee
L
Lacy • extended_group • us
1
We were almost to terrified/disgusted to sleep.
Pros:

The location was good.

Cons:

The room was filthy. Even with the inadequate lighting, I could see others' hairs in the bathroom, general grime on doorknobs and surfaces. I was scared to touch the floor with my bare feet. Things like the toilet paper holder were broken off the wall. There was just a small quarter roll of toilet paper sitting on the back of the toilet (which had not been cleaned properly and had a long black hair on it). It smelled of dank mildew and cigarette smoke. There were loud noises all night. I have no idea what they were. I got almost no sleep.

2026-10-29 • via Nuitee
A
Avery • couple • us
1
2026-10-29 • via Nuitee
M
Mark • couple • us
9
2026-10-28 • via Nuitee
Y
Yoya • family_with_children • us
10
Excelente
Pros:

Instalaciones limpias y en perfectas condiciones

2026-10-27 • via Nuitee
B
Brenda • family_with_children • us
7
The front desk person, Mr.Patel was very nice.
Pros:

The value and location were nice. Mr. Patel was very nice and helpful to us. Our TV wouldn't work and he tried to fix it and offered to move us to a different room. We thanked him but declined.

Cons:

The rooms were clean but could use some updates.

2026-10-24 • via Nuitee
R
Ron • family_with_children • us
6
Disappointing
Pros:

Location and room were great!

Cons:

Staff were very distant and seemed like they were being bothered when questions were asked. . No microwave in room, pool was closed, yet price was the same as their sister facility down the street that had a beautiful pool and spa. Huge difference between the two... Will not stay at this facility again. Room was right next to the pantry meaning we woke every morning to voices, cupboards banging, and general kitchen noise.

2026-10-24 • via Nuitee
A
April • family_with_children • us
3
The location is great but wouldn’t stay again because it wasn’t sanitary and the ambulance sirens.
Pros:

The staff was very polite.

Cons:

Sheets were gross and had a spot on them, hair in the bath tub and hair on the hair dryer.

2026-10-13 • via Nuitee
W
Wescoatt • couple • us
8
Cons:

Check the batteries in the remote

2026-10-13 • via Nuitee
M
Michael & Crystal • family_with_children • us
8
2026-10-12 • via Nuitee
A
Ashley • family_with_children • us
4
2026-10-12 • via Nuitee
M
Maria • couple • us
4
2026-10-12 • via Nuitee
M
Morris • solo_traveller • us
8
2026-10-11 • via Nuitee
S
Savannah • family_with_children • us
7
2026-10-09 • via Nuitee
J
Josette • solo_traveller • us
1
2026-10-08 • via Nuitee