Share this hotel
Facilities
Property facilities
-
Fitness facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
Swimming pool
-
24-hour front desk
-
Restaurant
-
Room service
-
Heating
-
Terrace
-
Pets allowed
-
Lift / Elevator
-
Laundry
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Ironing service
-
Meeting/banquet facilities
-
Sauna
-
Dry cleaning
-
Breakfast in the room
-
Massage services
-
Spa/wellness center
-
Valet parking
-
Private parking
-
Daily housekeeping
-
Designated smoking area
-
Accessible parking
-
Parking garage
-
Concierge service
-
Kid meals
-
Snack bar
-
Pool with view
-
Heated pool
-
Electric vehicle charging station
-
Indoor pool
-
Salt-water pool
-
Wine/champagne
-
Coffee Shop on site
-
Fruits
-
Pet bowls
-
Spa/wellness center services
-
Beauty Services
-
Fitness/spa locker rooms
-
Pet basket
-
Manicure
-
Pedicure
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Guest room sealed after cleaning
-
Physical distancing in dining areas
-
Food delivered to guest room
-
Process in place to check health of guests
-
Access to health care professionals
-
Screens / Barriers between staff and guests for safety
-
Face masks for guests available
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Key card access
-
Happy hour
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodation
Experience air-conditioned rooms with modern amenities and elegant decor at Sofitel Mexico City Reforma. Each room features a flat-screen TV, a private bathroom, and a comfortable seating area for your relaxation.
Dining and Leisure
Indulge in exquisite dining at the on-site restaurant or unwind with a drink at the hotel bar. Take a refreshing dip in the indoor pool or enjoy personalized service from the concierge. Stay connected with complimentary WiFi throughout the property.
Prime Location
Conveniently located just steps away from the United States Embassy and iconic landmarks such as The Angel of Independence, our hotel offers easy access to the best of Mexico City. Don't miss the chance to explore the city while staying at Sofitel Mexico City Reforma.
Guests under the age of 18 can only check in with a parent or official guardian
Family policy:
Accommodations and breakfast are free for 2 children under 6 years old sharing parents' room at our Balta restaurant, when booking a Breakfast included rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
-
Pets
Pets are allowed on request. Charges may be applicable.
-
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
-
Internet
WiFi is available in the hotel rooms and is free of charge.
-
Parking
Private parking is possible on site (reservation is not needed) and costs USD 12 per day.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
Children up to and including 17 years old stay for free when using an available extra bed.
Adults stay for US$29.88 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Such a lovely atmosphere! The food was delicious and service was amazing. Our servers Carlos and Juan were so attentive and helpful.
Amazing service, amazing views, amazing food ! Juan y Carlos were amazing & had such good advice to give about the city.
The food and service was fantastic. Ernesto was welcoming and very attentive.
I had an outstanding experience at Cityzen Restaurant, thanks to Juan’s exceptional service. From the moment we arrived, Juan was welcoming, attentive, and genuinely focused on making sure we had a great dining experience.
Faster, very respectful and alternative.
I loved it so much. Food is really delicious and people are so nice. Shout out to David F.D
He was friendly and very professional. Would absolutely stay again.
We came to Cityzen for breakfast and had an excellent experience. Our server, Juan, was friendly, attentive, and incredibly helpful throughout our meal. He took the time to explain the menu and answer our questions, which made it much easier for us to decide what to order. His service was warm, professional, and welcoming from start to finish. Thank you, Juan, for making our breakfast experience so enjoyable. We would definitely come back! 😊
Muchas gracias a todos.
Excellente service.
Breakfast quality is amazing, fruits are delicious and pastries are Chef Level.
Muchas gracias a Brenda y Diana por sus kindness and excellent service ++++++
So good. Highly recommend. They treat you right.
Our trip to Mexico City with our 1 year old was made so easy and comfortable by all the staff at Club Millesime at the Sofitel Reformer hotel. They were all so wonderful with our son; playing with him and even making him a special treasure hunt with costume and prizes which he loved!! Special thanks to “Pirate Abraham” for planning it all for him. He felt so loved and special as did we!!
Thank you for making our time in the city so enjoyable!! We will definitely be back!!
The location, food, and service was great! Ernesto took care of us without being too pushy.
Rodrigo Perez was amazing and extra helpful!!
My stay at the Sofitel was comfortable and luxurious. Big hug to Rodrigo at front desk who is amazing!
Beautiful view, wonderful food, great service! Juan was awesome
Went to citizens restaurant and Juan our waiter was great. Ambiance was great
i really enjoyed eating here very clean and great customer service
What a fantastic experience. The view was beautiful, the drinks were perfect, and Juan was amazing at making us feel like VIPs on our honeymoon. Definitely visit!
Juan is honestly one of the nicest servers, so attentive, kind and very knowledgeable.
The rooftop at Sofitel has the BEST views!
Drinks and food delicious!
Everyone made me feel like my presence was important, regardless of who was sitting at the next table!
Thank you so much!
Juan, the best waiter ever, served us and gave us a history of Mexico. He’s charming and funny.
It’s a must do in Mexico City and please ask for Juan.
Overall, we enjoyed our stay at this hotel. The facilities are nice except the gym is quite warm if you go before 6:00 a.m. There is also no bathroom for the gym until the pool opens at 7:30. The breakfast is extensive but the breakfast area can become slightly chaotic. Diego was a lovely server. The majority of staff are friendly except the concierge on the ground floor who never once greeted us or even made eye contact. Our room was comfortable with the only suggestion being to have newer towels…they seem a bit dingy/brown. What really made a positive impact on our stay was the employee by the name Ramiro. He greeted us with a genuine smile and always offered to assist us. Ramiro is a true asset to this property, as a positive interaction can make the stay worthwhile! We would stay here again and recommend it to others.
Your guide to the flawless travel experience
Popular Countries
Get our app
