Keene Elm City Hotel, an Ascend Collection Hotel

Hotels
•
Ascend Collection
175 Key Road , Keene , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Breakfast options limited
Noise issues reported
Cleanliness in some areas

Categories

Cleanliness
8.01
Overall cleanliness noted positively, but some reviews mentioned issues such as food particles in rooms.
Service
8.98
Service consistently praised across multiple reviews for being friendly and accommodating.
Location
8.52
Convenient location with easy access to nearby amenities.
Room Quality
7.97
Rooms generally well-received but noted some layout issues; comfortable beds appreciated.
Amenities
8
Amenities were satisfactory, although breakfast options could be improved.
Value for Money
8.46
Value is considered fair, but some felt the pricing was on the higher side for the area.
Food and Beverage
7.51
Breakfast received mixed reviews, with some claiming it was bland.
Overall Experience
8.18
Overall experience met expectations with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:05

Property Description

Pet-Friendly Hotel Near Keen State College and Mt. Monadnock

Indoor Heated Swimming Pool and Fitness Room
Guests at Holiday Inn Express Keene can enjoy a refreshing swim in the indoor heated pool or work out in the fitness room. Stay active and relaxed during your stay.

Convenient Location Near Colony Mill Marketplace
Explore the historic Colony Mill Marketplace located near Keene Holiday Inn Express, offering a variety of shopping, dining, and entertainment options. Discover the charm of the Monadnock area.

Book your stay now at Holiday Inn Express Keene for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Renovation work is done from November 4, 2024 till June 29, 2025.

Please note that this property can accommodate dogs, but will not accommodate other types of pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MHT

Location

Guest Reviews

Cleanliness: 8.01
Service: 8.98
Location: 8.52
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 8.18
S
Sean • couple • us
10
Great time!!
Pros:

Friendly Staff!! Good location!

2026-11-06 • via Nuitee
S
Svetlana • couple • us
10
2026-10-29 • via Nuitee
T
theresa • couple • us
9
Beautiful hotel in an area that was difficult to navigate
Pros:

breakfast was good although eggs had gotten cold .Overall it was better than expected The coffee was very good and HOT

Cons:

Your customers would benefit from good directions We were lost for so long- the rotaries are not helpful because they do not specify KEY Road We were afraid to go out to restaurants in town because we thought we would not find your hotel after dark

2026-10-28 • via Nuitee
J
Jacqueline • couple • nl
8
Prima uitvalsbasis voor Keene en omgeving
Pros:

Dit hotel is een prima uitvalsbasis voor Keene en omgeving. Het is basic maar schoon en netjes. Het ligt beetje aan de achterkant van een soort winkel/bedrijventerrein en daardoor heb je niet veel last van verkeer.

Cons:

Het ontbijt is echt heel basic en maar tot 09.00 uur. Slechte service voor mensen die langer willen uitslapen of op vakantie zijn.

2026-10-27 • via Nuitee
B
Bender • family_with_children • us
8
The place was great the booking site a little misleading.
Pros:

The place was clean, comfortable, affordable and the staff was very helpful and kind.

Cons:

That by booking through booking.com I was not able to get my AAA and teacher discounts. That was disappointing. I wish it was clearer how I can claim my discounts through the booking site.

2026-10-26 • via Nuitee
G
Gwilt • couple • us
8
2026-10-26 • via Nuitee
M
Michael • couple • us
8
Pros:

Missed Breakfast - ends at 9:00 am. A little ridiculous if you ask me.

2026-10-26 • via Nuitee
C
Coren • couple • il
7
With a bit of better touch and cleaning, the place would be really nice
Pros:

Second time in the same hotel. I came back because I had a good memory from my previous stay . Rooms are spacious. Breakfast was included at the price. A variety of restaurants and shopping around very close by.

Cons:

My main disappointment was the cleanliness of the shower and the way it looked. For us it is something that matters, and we could not bring ourselves to step into the shower without putting a towel on the once- white , now stained- cream shower basin …

2026-10-26 • via Nuitee
L
Linda • couple • us
8
2026-10-23 • via Nuitee
C
Curtis • family_with_children • gb
7
A Clean, Well Lighted Place
Pros:

It was clean and felt safe.

Cons:

The location felt remote. The road it was on made the hotel far away from even the local fast food (not our go-to dinner choice) and it felt like a maze to out to other local spots. We never even made it into the center of Keene so no idea what that was like.

2026-10-23 • via Nuitee
J
Jelena • solo_traveller • us
10
Pros:

Clean. Comfortable. Easy check in.

2026-10-22 • via Nuitee
C
Cheryl • couple • us
8
Pros:

The staff was friendly and helpful. One staff member was a bit quiet but we got him to come around, turns out he's a very nice guy. He helped us the most.

Cons:

The bed was a bit too stiff for our liking. We had nice water pressure and always had hot water. The only other downside was we were put in a room with no view. We were on the go the entire time we were there so we only slept in the room. Otherwise I would have requested a room change.

2026-10-21 • via Nuitee
D
Deborah • solo_traveller • us
9
I very much enjoyed myself and would absolutely return.
Pros:

I didn't have breakfast, but the variety of foods and cleanliness in the breakfast area appeared to be great.

Cons:

I would have used the pool but the water appeared to be a little murky.

2026-10-20 • via Nuitee
P
Patrice • couple • us
10
Enjoyed one night and slept well
Pros:

Convenient with easy accesss
Clean
Quiet

Cons:

Na

2026-10-20 • via Nuitee
C
Claus • family_with_children • de
1
2026-10-20 • via Nuitee
D
David • couple • us
7
2026-10-18 • via Nuitee
D
DeeBlanch • solo_traveller • us
9
Perfect location
Pros:

Hotel is perfectly located and tucked behind commercial properties, making it less congested and quiet. Breakfast was perfect enough choices to meet most dietary needs.

2026-10-17 • via Nuitee
J
John • solo_traveller • us
7
2026-10-16 • via Nuitee
I
Ignacio • couple • es
8
2026-10-15 • via Nuitee
M
Mazurkiewicz • couple • us
9
It was a great location and the hotel was clean. I would stay there again
Pros:

Clean and great location

Cons:

Nothing

2026-10-14 • via Nuitee