Keene Elm City Hotel, an Ascend Collection Hotel

Hotels
Ascend Collection
175 Key Road , Keene , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Breakfast options limited
Noise issues reported
Cleanliness in some areas

Categories

Cleanliness
8.01
Overall cleanliness noted positively, but some reviews mentioned issues such as food particles in rooms.
Service
8.98
Service consistently praised across multiple reviews for being friendly and accommodating.
Location
8.52
Convenient location with easy access to nearby amenities.
Room Quality
7.97
Rooms generally well-received but noted some layout issues; comfortable beds appreciated.
Amenities
8
Amenities were satisfactory, although breakfast options could be improved.
Value for Money
8.46
Value is considered fair, but some felt the pricing was on the higher side for the area.
Food and Beverage
7.51
Breakfast received mixed reviews, with some claiming it was bland.
Overall Experience
8.18
Overall experience met expectations with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:05

Property Description

Pet-Friendly Hotel Near Keen State College and Mt. Monadnock

Indoor Heated Swimming Pool and Fitness Room
Guests at Holiday Inn Express Keene can enjoy a refreshing swim in the indoor heated pool or work out in the fitness room. Stay active and relaxed during your stay.

Convenient Location Near Colony Mill Marketplace
Explore the historic Colony Mill Marketplace located near Keene Holiday Inn Express, offering a variety of shopping, dining, and entertainment options. Discover the charm of the Monadnock area.

Book your stay now at Holiday Inn Express Keene for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Renovation work is done from November 4, 2024 till June 29, 2025.

Please note that this property can accommodate dogs, but will not accommodate other types of pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MHT

Location

Guest Reviews

Cleanliness: 8.01
Service: 8.98
Location: 8.52
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 8.18
C
Cynthia solo_traveller us
10
2026-08-27 via Nuitee
T
Tubbs couple us
10
clean room, nice beds, plenty of room
Pros:

breakfast was better than average. location good

2026-08-26 via Nuitee
K
Kari couple us
10
Quiet and comfortable.
Pros:

Friendly and helpful staff .

2026-08-26 via Nuitee
E
Elisa extended_group es
8
Está bien y es cómodo
Pros:

Ubicación

Cons:

El desayuno y limpieza

2026-08-25 via Nuitee
A
Abeer couple us
7
2026-08-24 via Nuitee
I
ILARIA couple it
7
Pros:

La gentilezza dello staff

Cons:

La colazione e la pulizia

2026-08-21 via Nuitee
A
amanda couple us
8
Pros:

Easy parking, quiet location, nice staff, comfortable bed, good water pressure

Cons:

Construction of new casino right outside of window

2026-08-20 via Nuitee
F
Florence family_with_children fr
7
Pros:

Hotel pratique pour une nuit. Piscine intérieure et salle de gym.

Cons:

La chambre est de taille correcte mais le lavabo est dans la chambre (la douche et le WC sont à part). La 'salle de bain' est donc coupée en deux, ce n'est pas très pratique.
Petit déjeuner assez sommaire (machine à pancake sympa).

2026-08-19 via Nuitee
F
FEDERICA solo_traveller it
9
Tutto
Pros:

Si

Cons:

Centrale

2026-08-17 via Nuitee
D
Deb solo_traveller us
10
Pros:

The room, breakfast was very good and the staff was very nice and helpful.

Cons:

Nothing

2026-08-17 via Nuitee
A
Ann extended_group us
10
2026-08-17 via Nuitee
J
Joy couple us
8
2026-08-17 via Nuitee
A
AnneMarie solo_traveller us
10
Golf trip to Bretwood Golf Club
Pros:

Front desk workers were friendly and very helpful with suggestions of where to eat and where to go.

Cons:

Nothing.... everything was perfect.

2026-08-16 via Nuitee
D
Deborah solo_traveller us
10
Pool is fabulous
Pros:

The pool is fantastic! Room was very clean and a good size, plenty of room. It has a laundry for guests- $2 to wash; $2 to dry.

Cons:

The breakfast was mediocre.

2026-08-13 via Nuitee
A
Andrea extended_group us
10
2026-08-13 via Nuitee
E
Eric solo_traveller us
7
Pros:

Staff check in was good. Room was spacious.

Cons:

Not that clean. We did have our dog so it may be that room is harder to maintain.

2026-08-12 via Nuitee
M
Marvin solo_traveller us
8
2026-08-10 via Nuitee
P
Promousas solo_traveller us
10
Pros:

Comfortable and clean stay! Perfect for my short visit and close to everything I need

2026-08-10 via Nuitee
L
Laurie family_with_children us
9
Overall very conveniently located, friendly and clean, a good value. We enjoyed our stay!
Pros:

Breakfast was basic but good. Hotel was clean amd staff super firendly. Several restaurants and shopping walkable from hotel.

Cons:

Front entrance could be better, pavement is unlevel in spots.

2026-08-07 via Nuitee
R
Russell couple us
7
Overall decent, good shower, good a/c, clean. Staff polite, helpful, friendly and attentive.
Pros:

Breakfasts were unhealthy, too much sugar and carb stuff. Cereal was Frosted Flakes etc. Not enough fresh fruit, just bananas and small apples and they ran out of bananas. Yogurt cups high in sugar.

Cons:

Mattresses were not firm enough.

2026-08-07 via Nuitee