Quality Inn & Suites Plattsburgh

Hotels
•
Quality Inn
6.5 (889 reviews)
528 Route 3 , Plattsburgh , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Convenience of location
Comfortable bed
Helpful staff
Cons:
Dirty rooms
Unpleasant odors
Issues with staff responsiveness

Categories

Cleanliness
4.39
Multiple reviews indicate dirty rooms and unsanitary conditions.
Service
7.36
Mixed feedback with some acknowledgment of helpful staff, but some issues reported.
Location
8.9
Convenient location mentioned positively, contributing to overall impression.
Room Quality
5.35
Mixed feelings; comfort in some areas but major issues such as noise and cleanliness.
Amenities
7.38
Breakfast has some positive notes, but other amenities lacking.
Value for Money
6.34
High price for perceived low quality, leading to dissatisfaction.
Food and Beverage
6.39
Breakfast described as okay, but specific items were problematic.
Overall Experience
5.86
Overall disappointment reflected by many negative aspects in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:47

Property Description

Convenient Location and Nearby Attractions
The Quality Inn & Suites hotel is conveniently located just two miles from the Plattsburgh International Airport, making it a perfect choice for travelers. Situated minutes away from various attractions like Clinton Community College, Adirondack Mountain, and Lake Champlain, guests can easily explore the area's beauty and charm.

Comfortable Accommodations and Amenities
All guest rooms at the hotel are well-equipped with modern amenities such as refrigerators, microwaves, and cable television with HBO. Additionally, guests can unwind in the indoor heated pool and take advantage of services like copy and fax facilities and guest laundry.

Complimentary Services and Nearby Excursions
Guests can indulge in complimentary offerings including a deluxe continental breakfast, wireless high-speed Internet, and free local calls. For those looking to explore the surroundings, popular destinations like Ausable Chasm, Whiteface Mountain, Montreal, and Lake Placid are within easy reach.

Book your stay at Quality Inn & Suites for a memorable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that the swimming pool is closed until the 30th of April, 2022.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BTV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6.5
Based on 889 reviews
Cleanliness: 4.39
Service: 7.36
Location: 8.9
Room Quality: 5.35
Amenities: 7.38
Value for Money: 6.34
Food and Beverage: 6.39
Overall Experience: 5.86
J
John • solo_traveller • ca
3
2026-04-13 • via Nuitee
T
TIMOTHY GONYEA • family_with_children • us
8
2026-04-10 • via Nuitee
T
TIMOTHY GONYEA • solo_traveller • us
9
2026-04-10 • via Nuitee
J
Jessica • couple • us
10
It was a pleasant stay
Pros:

It was in a good location

Cons:

Our room door didn’t stay shut

2026-04-02 • via Nuitee
G
Grice • couple • us
10
2026-03-28 • via Nuitee
H
Heather • solo_traveller • us
10
2026-03-15 • via Nuitee
G
Grice • couple • us
10
2026-03-14 • via Nuitee
A
ariane • family_with_children • ca
2
2026-03-02 • via Nuitee
M
Maria • couple • us
10
Wouldn’t stay anywhere else I feel very safe there .
Pros:

Everyone is so nice and very respectful and it’s always so clean and very comfortable and quiet ..

2026-02-23 • via Nuitee
P
Patrick • couple • ca
5
Cons:

Propreté

2026-02-13 • via Nuitee
A
Anne • couple • us
4
It was ok
Pros:

Convenient to the highway. The staff was great as was the breakfast,

Cons:

The hallway was reeking of cigarette smoke that wafted under the bedroom doors.

2026-02-11 • via Nuitee
R
REnato • solo_traveller • ca
7
Cons:

Smell like someone smoke in the room.

2026-01-31 • via Nuitee
R
René • family_with_children • ca
6
Pros:

Propreté

2026-01-25 • via Nuitee
L
Lorena • family_with_children • us
8
2026-01-25 • via Nuitee
N
Nancy • family_with_children • us
1
Did not stay cancelled reservation.
Cons:

Did not stay, cancelled room, found mold in several parts of room, as well as peeling paint, and have pictures. Attendant at desk insured me I would not be charged for the stay.

2026-01-22 • via Nuitee
M
Michael • extended_group • us
7
2026-01-20 • via Nuitee
T
TIMOTHY • solo_traveller • us
8
Short Stay a place to Sleep and Shower
Pros:

Didn't have BREAKFAST. Clean Room

2026-01-19 • via Nuitee
J
Jerome • couple • us
1
Disappointing motel
Pros:

Very little

Cons:

Could not access the Internet. Staff not at all helpful.

2026-01-19 • via Nuitee
W
Wanda • couple • us
8
Just stayed overnight
Pros:

Breakfast was good

Cons:

Bathroom was outdated ok

2026-01-19 • via Nuitee
M
Marlie • extended_group • us
7
cleanliness and comfort of the room was a pleasant surprise after viewing the facility's outside
Pros:

Breakfast an d location were okay. No complaints.

Cons:

The outside appearance is sorely in need of an upgrade,

2026-01-19 • via Nuitee