Quality Inn & Suites Plattsburgh

Hotels
•
Quality Inn
6.5 (914 reviews)
528 Route 3 , Plattsburgh , US
+1 518-219-0145

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenience of location
Comfortable bed
Helpful staff
Cons:
Dirty rooms
Unpleasant odors
Issues with staff responsiveness

Categories

Cleanliness
4.39
Multiple reviews indicate dirty rooms and unsanitary conditions.
Service
7.36
Mixed feedback with some acknowledgment of helpful staff, but some issues reported.
Location
8.9
Convenient location mentioned positively, contributing to overall impression.
Room Quality
5.35
Mixed feelings; comfort in some areas but major issues such as noise and cleanliness.
Amenities
7.38
Breakfast has some positive notes, but other amenities lacking.
Value for Money
6.34
High price for perceived low quality, leading to dissatisfaction.
Food and Beverage
6.39
Breakfast described as okay, but specific items were problematic.
Overall Experience
5.86
Overall disappointment reflected by many negative aspects in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:47

Property Description

Convenient Location and Nearby Attractions
The Quality Inn & Suites hotel is conveniently located just two miles from the Plattsburgh International Airport, making it a perfect choice for travelers. Situated minutes away from various attractions like Clinton Community College, Adirondack Mountain, and Lake Champlain, guests can easily explore the area's beauty and charm.

Comfortable Accommodations and Amenities
All guest rooms at the hotel are well-equipped with modern amenities such as refrigerators, microwaves, and cable television with HBO. Additionally, guests can unwind in the indoor heated pool and take advantage of services like copy and fax facilities and guest laundry.

Complimentary Services and Nearby Excursions
Guests can indulge in complimentary offerings including a deluxe continental breakfast, wireless high-speed Internet, and free local calls. For those looking to explore the surroundings, popular destinations like Ausable Chasm, Whiteface Mountain, Montreal, and Lake Placid are within easy reach.

Book your stay at Quality Inn & Suites for a memorable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that the swimming pool is closed until the 30th of April, 2022.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BTV

Location

Guest Reviews

6.5
Based on 914 reviews
Cleanliness: 4.39
Service: 7.36
Location: 8.9
Room Quality: 5.35
Amenities: 7.38
Value for Money: 6.34
Food and Beverage: 6.39
Overall Experience: 5.86
T
Tahir • extended_group • ca
1
We booked at booking.com we paid in advance and when my guest arrived there they said we dont have the room for you and
2026-10-30 • via Nuitee
S
Shawn • family_with_children • us
8
Pros:

Friendliness

Cons:

The $100.00 refundable damage fee. Checked out this morning and it still has not been released

2026-10-19 • via Nuitee
S
Sid • couple • us
10
2026-10-19 • via Nuitee
P
Paul • couple • cr
7
Pros:

Excellent breakfast and the aids who kept it full and spotless.

2026-10-18 • via Nuitee
Y
Yvonne • family_with_children • ca
7
2026-10-16 • via Nuitee
P
Patricia • solo_traveller • us
7
2026-10-14 • via Nuitee
C
Cheryl • couple • us
6
2026-10-13 • via Nuitee
M
Martin • couple • us
10
Slept well- friendly staff
Pros:

Comfortable bed
Great breakfast

Cons:

No issues

2026-10-11 • via Nuitee
A
Austin • solo_traveller • us
7
2026-09-18 • via Nuitee
F
Favron • solo_traveller • ca
1
Pros:

Totalement insalubre fuyez!

2026-09-07 • via Nuitee
P
Payotte • extended_group • ca
4
Cons:

La chambre empeste l'humidité et il y avait plein de moisissures dans la salle de bain.

2026-08-31 • via Nuitee
S
Somia • solo_traveller • us
7
2026-08-15 • via Nuitee
V
Vickie • family_with_children • ca
3
2026-08-13 • via Nuitee
P
Petitclerc • family_with_children • ca
5
Pour la durée de mon séjour ce fut quand bien.
Pros:

Le déjeuner était bien et varié. Manque de choix dans les confitures.

Cons:

Un peu de tout. Les corridors ont une odeur vraiment désagréable. Et les plafonds c'est vraiment degueulasse. Dans la salle de bain le tapis de bain ne s'enlève pas, mais les recoins se soulèvent et ils sont pleins de cheveux et autres résidus des anciens clients.

2026-07-22 • via Nuitee
A
Adamski • solo_traveller • us
3
Aweful
Pros:

Right off highway

Cons:

Dirty..had to checkin separate building. Didn't clean roomi or give us towels. I had to go and ask for them at eleven thirty.At night. I had to walk around room with shoes, carpet, very dirty, shower was dirty floor very slippery when wet. Half of the shower head only worked.

2026-07-21 • via Nuitee
H
Helen • couple • us
8
2026-07-14 • via Nuitee
J
Jean-Louis Morency • solo_traveller • ca
4
Pros:

La chambre

Cons:

Refusé ma carte de crédit pour garantir un dépôt de 100.00 $ Obliqer de payer en argent comptant. Nous avons dû attendre 30 minutes pour régler le problème à la réception Le terrain est plein de crevasses

2026-07-14 • via Nuitee
J
Julie • family_with_children • ca
7
Chambre et emplacement correct
Pros:

La piscine était non fonctionnel (eau verte) et les corridor pus l'humidité...il devrait mettre des déshumidificateur car ca pus intensément. Nous étions un groupe de 4 réservations et tous les corridor pus..les tapis humide intense

Cons:

Les corridor et piscine verte avec algues

2026-07-13 • via Nuitee
D
Daniel • family_with_children • ca
4
Pros:

Déjeuner correct

Cons:

Grande Odeur d'humidité désagréable

2026-07-09 • via Nuitee
J
Jason • solo_traveller • us
1
2026-07-01 • via Nuitee