Stillwell Hotel

Hotels
7.8 (271 reviews)
1 Kosciuszko Road, Charlotte Pass Village , Charlotte Pass , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Express check-in/check-out
Ski storage
Non-smoking throughout
Shared lounge/TV area
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Basic facilities
Cleanliness issues

Categories

Cleanliness
6.94
Bathrooms need a deep clean as they were below standard for cleanliness.
Service
8.91
Staff are friendly and helpful.
Location
9.45
Excellent location for access to Mt Kosciuszko and nearby attractions.
Room Quality
7.4
Rooms are functional but basic with limited facilities.
Amenities
6.93
Limited amenities such as no fridges or microwaves in rooms.
Value for Money
7.89
Prices are reasonable for the location, but facilities are basic.
Food and Beverage
6.44
Restaurant has a limited menu and offerings are not very healthy.
Overall Experience
8.41
A beautiful location with some shortcomings in amenities and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:21

Property Description

Luxurious Accommodations
Stillwell Hotel offers elegantly furnished rooms with modern amenities, including comfortable bedding, private bathrooms with complimentary toiletries, and stunning views of Charlotte Pass.

Ski-in, Ski-out Convenience
Enjoy direct access to the slopes with ski-to-door convenience and ski storage facilities, making it easy to hit the snow-covered mountains without any hassle.

Dining and Recreation
Indulge in delicious culinary creations at the on-site restaurant and unwind with a refreshing drink at the cozy bar. Stay active at the fitness centre or socialize in the shared lounge area after a thrilling day of skiing.

Experience the perfect blend of comfort and convenience at Stillwell Hotel. Book your stay now to create unforgettable memories in Charlotte Pass.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 70 per person per night when using an existing bed.
    Children from 4 years old to 17 years old stay for AUD 150 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 271 reviews
Cleanliness: 6.94
Service: 8.91
Location: 9.45
Room Quality: 7.4
Amenities: 6.93
Value for Money: 7.89
Food and Beverage: 6.44
Overall Experience: 8.41
R
Rinchen • couple • au
10
2026-04-27 • via Nuitee
G
Gus • extended_group • au
8
Wonderful location and staff, very cosy setting., simple hotel but does the job very well
Pros:

The location is amazing, pretty secluded but the best hotel if you want to do the summit or main range hike .

Cons:

Small things like the windowsill and side tables had some dust on them.

2026-04-27 • via Nuitee
D
David • couple • au
9
2026-04-24 • via Nuitee
K
Kirsten • family_with_children • au
9
The hotel had a really relaxed vibe. We will stay again.
Pros:

The hotel had a really relaxed vibe. We loved that there was a guest space where we could put some food in the fridge for our walk the next day. We loved that we could get adjoining rooms. And the Manager, she is amazing! She was doing everything, and everything with a smile. Very accommodating.

Cons:

Simple things like a washer in the bathroom. After a big walk, the first thing you want to do, after taking your shoes off, is wash your face. But this is such a small thing. Thanks Stillwell

2026-04-13 • via Nuitee
L
Leticia • family_with_children • au
7
Pros:

The location, close to Mt. Kosciuszko summit trail

Cons:

Price for the room

2026-04-12 • via Nuitee
B
Bell • family_with_children • au
8
2026-04-07 • via Nuitee
P
Plšková • couple • au
8
Recommend, best value for money in that area.
Pros:

I love that it's so close to hiking trails.

Cons:

It's not quiet, you can easily hear through the walls.

2026-04-05 • via Nuitee
I
Ivana • couple • au
10
Pros:

Great location, friendly staff, great food

2026-04-02 • via Nuitee
L
Leigh • couple • au
7
Pros:

Great quiet location with beautiful views

Cons:

Thin walls, had to fill the kettle in the bathroom sink and put it on a chair to boil.
The room was basic. Bed was set up against the wall with no power points.
No info on the restaurant menu.

2026-04-01 • via Nuitee
S
Simon • family_with_children • au
7
2026-03-29 • via Nuitee
P
Priyanka • extended_group • my
10
Pros:

Room was cozy, and only 4mins drive away from the Charlotte Pass hike. Staff was very kind, allowed us to borrow the kitchen cling wrap so we could pack sandwiches for the hike.

2026-03-24 • via Nuitee
C
Craig • couple • au
8
Pros:

Excellent base for bushwalking.

Cons:

Roome would benefit from a fridge

2026-03-22 • via Nuitee
Z
Zuzanna • couple • pl
8
Bardzo przyjemny pobyt
Pros:

Bardzo mila obsluga, swietne zorganizowany after hour check in. Smaczne sniadania.

Cons:

Male pokoje, wymagajace renowacji

2026-03-20 • via Nuitee
J
John • couple • au
7
I’ll be back!!
Pros:

Location was great, staff too.

Cons:

If I was having an indoor BBQ the bathroom floor would be the place to be. Room was a little too hot but otherwise clean and tidy!

2026-03-08 • via Nuitee
J
Jonathan • couple • au
5
Underwhelming
Pros:

location great, staff friendly, Quiet

Cons:

No Air Con, No fridge, No Balcony, No Ceiling Fan, Stuffy Rooms, Tired Bathroom Decor.

2026-03-08 • via Nuitee
V
Vanessa Rosalind • couple • au
10
2026-03-06 • via Nuitee
J
Josep • solo_traveller • es
8
2026-03-04 • via Nuitee
A
Andrew • couple • au
8
2026-03-03 • via Nuitee
S
Santiago • couple • au
7
Nice and cozy and such a good location for the main range walk
Pros:

Location was amazing and staff were very kind

Cons:

Nothing!

2026-03-01 • via Nuitee
M
Michael • couple • au
8
Pros:

Location, friendly staff.

2026-03-01 • via Nuitee