Novotel Darwin CBD

Hotels
Novotel
7.6 (836 reviews)
100 The Esplanade , Darwin , au

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good gluten-free options
Convenient location
Cons:
Cleanliness issues
Room quality problems
Aged amenities

Categories

Cleanliness
6.49
Room prepared with minimal care, several mentions of stains and a stale smell.
Service
8.46
Staff were reported as friendly and helpful.
Location
8.5
Well-located in the city, convenient for CBD access.
Room Quality
6.45
Rooms reported as very old and worn with issues like taps falling off.
Amenities
7.48
Amenities like gluten-free breakfast station praised, but overall is aged.
Value for Money
7.44
Reasonably priced but needs refurbishing to justify costs.
Food and Beverage
8.49
Positive comments regarding gluten-free options.
Overall Experience
7.46
Mixed experiences with notable service and location, but significant cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:01

Property Description

Indulge in Tropical Luxury

Spectacular Atrium: Immerse yourself in a lush indoor rainforest with cascading vines and a soothing waterfall at Novotel Darwin CBD.

Convenient Location: Just a stone's throw away from Mitchell Street's vibrant cafes and nightlife, and within minutes from key attractions like Darwin Convention Centre and Mindil Beach.

Modern Comforts: Enjoy air-conditioned suites equipped with all essential amenities, including a work desk, satellite TV, and complimentary tea/coffee facilities. Unwind in style with a private bathroom featuring free toiletries.

Experience paradise in the heart of Darwin at Novotel Darwin CBD. Book now for an unforgettable stay amidst tropical serenity.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Up to 2 children (15 years and under) stay free when sharing with parents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DRW

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People 16 years old and over stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 836 reviews
Cleanliness: 6.49
Service: 8.46
Location: 8.5
Room Quality: 6.45
Amenities: 7.48
Value for Money: 7.44
Food and Beverage: 8.49
Overall Experience: 7.46
C
Colin couple au
7
I enjoyed my short stay in Darwin
Pros:

The location and friendliness of the staff.

Cons:

I would like some conditioner and body lotion included in the bathroom of our room. Most hotels I use provide this along with make-up removal pads.

2026-05-22 via Nuitee
H
Hugh couple au
9
Very good but it was only a stopover at the end of our tour
Pros:

Only stayed overnight and left early in the morning to catch our flight home so did not get time to appreciate the hotel facilities

Cons:

All was fine

2026-05-22 via Nuitee
J
Jason solo_traveller au
6
Needs a freshen up.
Pros:

Prime location

Cons:

Very tired rooms. Great view but tiny windows.

2026-05-19 via Nuitee
L
Lillian family_with_children au
10
Pros:

Kind service, clean room

2026-05-19 via Nuitee
M
maria couple au
6
Great
Pros:

Good lots of choices.

2026-05-18 via Nuitee
E
Ehtesham couple au
4
Loved everything just the sleeping and noise experience wasn’t good
Pros:

The location and the room presentability/furniture was really good and clean. Staff were good too

Cons:

Neighbor Room noise and uncomfortable bed and pillows, probably due to bass in the grass but this was still going on after 12 midnight. Couldn’t sleep for 2-3 hours as the noise was constant and people were partying with music or pre-drinking singing loudly in the rooms nearby us. Did inform the reception around 12:30am midnight but it still happened after a bit. The bed pillow was spring was uncomfortable, that was also part of the reason I couldn’t sleep,my body couldnt adjust to the spring mattress and was stiff, pillows were not soft just too hard for the head to sleep comfortably

2026-05-17 via Nuitee
R
Rebecca solo_traveller au
7
Great staff, room a little dated, however clean and menu and room service great.
Pros:

The staff were wonderful, housekeeping didn't refill my "english breakfast tea" + my mugs were removed and I had to ask for more to be brought up to my room, + my tissues ran out when I had also requested more and the spare toilet paper wasn't replaced.
However, the service when requested was dealt with quickly and with a smile.
I can't fault the team.

Cons:

The room was a little dated, lighting in the bathroom wasn't great, however bed was comfortable and clean.

2026-05-14 via Nuitee
C
Chris extended_group au
9
Staff fantastic. Comfortable rooms and convenient.
Pros:

Staff fantastic. Comfortable rooms and convenient.

Cons:

My hangover,

2026-05-11 via Nuitee
A
Alessio couple au
8
2026-05-07 via Nuitee
B
Brendon solo_traveller au
8
Good for what I needed
Pros:

Good location

2026-05-04 via Nuitee
M
Michael extended_group au
7
Good
Pros:

Good venue great location

2026-05-03 via Nuitee
N
Nelson solo_traveller au
6
2026-05-01 via Nuitee
X
Xinlong extended_group au
9
2026-04-28 via Nuitee
D
David couple gb
10
2026-04-27 via Nuitee
L
Lailani solo_traveller au
9
Pros:

The Foyer Garden is perfect to Chill out after a day of going around

Cons:

The bed was not comfortable

2026-04-27 via Nuitee
R
rangwani family_with_children au
1
horrible
Pros:

I didnt like it

Cons:

too dirty
unfriendly staff

2026-04-26 via Nuitee
M
McDonnell couple au
10
2026-04-26 via Nuitee
J
Joanne solo_traveller au
7
2026-04-26 via Nuitee
couple au
8
2026-04-25 via Nuitee
T
Terence family_with_children au
10
I enjoyed my stay and breakfast was great
Pros:

The rooms were clean

Cons:

None

2026-04-25 via Nuitee