Holiday Inn Express - Temuco by IHG

Hotels
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Holiday Inn Express
8.9 (2588 reviews)
Avenida Rudecindo Ortega 1800 , Temuco , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good breakfast variety
Cons:
Noise issues in some rooms
Limited food options at dinner
Further from the city center

Categories

Cleanliness
9.3
Overall reviews indicate a clean environment, with little to no negative mentions.
Service
9.3
Positive feedback on the staff's friendliness and attentiveness.
Location
8.3
Some reviews point to the hotel's location being on the outskirts, but it's generally accessible.
Room Quality
8.8
Generally comfortable rooms, but some comments mention noise issues from adjacent rooms.
Amenities
8.8
Amenities like the pool and breakfast received positive remarks; however, some amenities were missing.
Value for Money
9.2
The overall value is seen as satisfactory given the services and amenities provided.
Food and Beverage
8.3
Mixed reviews on food quality; breakfast was noted as good, but some items could improve.
Overall Experience
9.2
Overall sentiment reflects satisfaction with the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:47

Property Description

Modern Comfort and Convenience
Experience modern comfort and convenience at Holiday Inn Express Temuco, just 3.5 km from downtown. Enjoy free WiFi, cable TV, and amenities like a gym and pool (availability subject to pandemic situation).

Delicious Dining Options
Indulge in a complimentary buffet breakfast each morning, featuring a variety of dishes, sandwiches, desserts, and drinks at the Innporio cafeteria. Plus, prepare your own coffee in the comfort of your room.

Convenient Location
Conveniently situated near Highway 5, with Araucania Airport just 29.8 km away. Book your stay now and enjoy a relaxing and enjoyable experience at Holiday Inn Express Temuco.

Important information:

Upon check inn, all Guest will be asked for a valid credit card as a guarantee.

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

Due to government regulations, there is a maximum capacity of people simultaneously in the breakfast area, so guests must book a time slot for breakfast at the front desk upon arrival. In addition, there are specific service protocols that must be carried out.

In light of COVID-19 and for precautionary measures, the swimming pool is open with time and people restriction, with prior reservation in the front desk.

The pool and jacuzzi will be out of service until February 28th.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.9
Based on 2588 reviews
Cleanliness: 9.3
Service: 9.3
Location: 8.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.2
Food and Beverage: 8.3
Overall Experience: 9.2
G
Gonzalo • family_with_children • cl
8
Pros:

La atención del personal en el desayuno

Cons:

No hubo cosas que no me gustaran

2026-04-25 • via Nuitee
R
Rachel • extended_group • cl
10
2026-04-25 • via Nuitee
X
Ximena • solo_traveller • cl
10
El mejor hotel
Pros:

Todo me encantó

Cons:

Nada no me gusto

2026-04-25 • via Nuitee
G
Guillermo • couple • cl
9
Muy bueno
Pros:

Buen desayuno, buena cama y buena ducha

2026-04-23 • via Nuitee
A
Antonio • couple • cl
8
Cómoda y muy agradable.
Pros:

La ubicación era muy cómoda para lo que fuimos a hacer a Temuco. El desayuno muy bueno, lo mismo que la habitación, camas y baños. La atención en general muy amable y eficaz, resolviendo los muy pocos problemas que hubo.

Cons:

El precio, que me pareció algo alto, a pesar de confirmar después que no está tan fuera de mercado. En ocasiones, se echa de menos tener un restaurante normal, pero es parte del modelo "Express" aparentemente.

2026-04-22 • via Nuitee
B
Barria Mansilla • family_with_children • cl
10
confortable
Pros:

me gusto la amabilidad del personal, desayuno bueno, camas comodas

Cons:

le falta un poco de iluminacion a las piezas, pero esta bien

2026-04-21 • via Nuitee
F
Felipe • family_with_children • cl
10
Un hotel que está a la altura siempre
Pros:

La infraestructura y la ubicación

Cons:

Me gustó todo pensando en el tipo de viaje para el que este hotel es muy útil

2026-04-20 • via Nuitee
G
Gracecg • solo_traveller • cl
9
Excelente!!
Pros:

Instalaciones amplias y cómodas.

Cons:

Sistema aire acondicionado obsoleto.

2026-04-20 • via Nuitee
J
Juan Diego • family_with_children • uy
10
Cumplió las expectativas.
Pros:

El deayuno muy bien y la habitación también.

2026-04-19 • via Nuitee
A
Ana Lía • solo_traveller • uy
10
Pros:

Las personas que trabajan en el hotel son muy amables, especialemte las que sirven el desayuno. El desayuno es muy abundante, variado y rico. La habitación era grande, tenía una linda vista y un escritorio cómodo para trabajar. Todo impecable.

2026-04-19 • via Nuitee
N
Nelson Raul • solo_traveller • cl
8
2026-04-18 • via Nuitee
R
Rodolfo • solo_traveller • cl
10
Buen servicio
Pros:

Todos muy amables.

Cons:

Quizás mejorar el espacio del desayuno que lo encontré muy estrecho, quizás se necesita un lugar más amplio, puede ser que la fecha que fui habia mucho extranjero. Pero bien en general

2026-04-18 • via Nuitee
C
Carolina • solo_traveller • cl
8
2026-04-17 • via Nuitee
H
HECTOR • couple • cl
10
Pros:

Todo muy bien

Cons:

Lejos del centro, pero es solo un pequeño detalle

2026-04-17 • via Nuitee
M
Miguel Neira • solo_traveller • cl
10
Pros:

Sala de juegos para niños exelente espacio para que se entretengan los pequeños

2026-04-16 • via Nuitee
G
gazalez yañez • couple • cl
5
Aceptable pero no volvería el baño no me gustó
Pros:

La ubicación y la cama

Cons:

Que el basurero del baño no tenía tapa , la ventilación de baño no tenía y el olor era pésimo , al abrir la puerta quedaba toda la habitación con olor malo

2026-04-15 • via Nuitee
A
Alfredo • couple • cl
8
2026-04-14 • via Nuitee
C
Carol • family_with_children • cl
10
Pros:

Todo el personal del hotel muy amables y atentos

2026-04-14 • via Nuitee
J
Jessica • family_with_children • cl
10
Pros:

El desayuno muy bueno, habitaciones comodas

Cons:

La calefacción debería ser aire acondicionado que uno pueda controlar

2026-04-13 • via Nuitee
S
Sylvain • solo_traveller • ch
7
Pros:

La confort de la chambre.

Cons:

Vue sur une route principale bruyante, le petit déjeuner (standard/ salle trop petite et pas agréable), salle de sport à moderniser (peur de se blesser). Un peu déçu dans l'ensemble.

2026-04-13 • via Nuitee