Holiday Inn Express - Temuco by IHG

Hotels
•
Holiday Inn Express
8.9 (2771 reviews)
Avenida Rudecindo Ortega 1800 , Temuco , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good breakfast variety
Cons:
Noise issues in some rooms
Limited food options at dinner
Further from the city center

Categories

Cleanliness
9.3
Overall reviews indicate a clean environment, with little to no negative mentions.
Service
9.3
Positive feedback on the staff's friendliness and attentiveness.
Location
8.3
Some reviews point to the hotel's location being on the outskirts, but it's generally accessible.
Room Quality
8.8
Generally comfortable rooms, but some comments mention noise issues from adjacent rooms.
Amenities
8.8
Amenities like the pool and breakfast received positive remarks; however, some amenities were missing.
Value for Money
9.2
The overall value is seen as satisfactory given the services and amenities provided.
Food and Beverage
8.3
Mixed reviews on food quality; breakfast was noted as good, but some items could improve.
Overall Experience
9.2
Overall sentiment reflects satisfaction with the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:47

Property Description

Modern Comfort and Convenience
Experience modern comfort and convenience at Holiday Inn Express Temuco, just 3.5 km from downtown. Enjoy free WiFi, cable TV, and amenities like a gym and pool (availability subject to pandemic situation).

Delicious Dining Options
Indulge in a complimentary buffet breakfast each morning, featuring a variety of dishes, sandwiches, desserts, and drinks at the Innporio cafeteria. Plus, prepare your own coffee in the comfort of your room.

Convenient Location
Conveniently situated near Highway 5, with Araucania Airport just 29.8 km away. Book your stay now and enjoy a relaxing and enjoyable experience at Holiday Inn Express Temuco.

Important information:

Upon check inn, all Guest will be asked for a valid credit card as a guarantee.

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

Due to government regulations, there is a maximum capacity of people simultaneously in the breakfast area, so guests must book a time slot for breakfast at the front desk upon arrival. In addition, there are specific service protocols that must be carried out.

In light of COVID-19 and for precautionary measures, the swimming pool is open with time and people restriction, with prior reservation in the front desk.

The pool and jacuzzi will be out of service until February 28th.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Hot tub/jacuzzi is closed from 2026-10-31 until 2026-07-10
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZCO

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 2771 reviews
Cleanliness: 9.3
Service: 9.3
Location: 8.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.2
Food and Beverage: 8.3
Overall Experience: 9.2
M
Marcelo • family_with_children • cl
10
Excelente servicio
Pros:

La cantidad de estacionamientos ubicación de estos y facilidad para acceder a la habitación … Además la facilidad de servicio de comidas

2026-08-29 • via Nuitee
J
Juan Antonio • family_with_children • cl
9
Cumple las 3 B
Pros:

Amabilidad y rápido el servicio

Cons:

Falta de Mantencion

2026-08-28 • via Nuitee
P
Pablo • couple • ar
10
Perfecta
Pros:

Limpieza. Atención

Cons:

Estuvo todo bien

2026-08-27 • via Nuitee
M
Mansilla • couple • cl
10
Increíble, para volver.
Pros:

Era muy lindo, acogedor, limpio. Ocupe la habitación para silla de ruedas y era muy accesible.

2026-08-26 • via Nuitee
N
Nube • family_with_children • cl
10
2026-08-26 • via Nuitee
A
Alvaro • solo_traveller • cl
4
Agradable
Pros:

La habitación

Cons:

La llave q se bloqueó la tarjeta

2026-08-25 • via Nuitee
J
Juan Cristobal • solo_traveller • cl
8
Pros:

Buen hotel

Cons:

Todo OK

2026-08-24 • via Nuitee
F
Francisco • family_with_children • cl
9
excelente la relacion precio calidad
Pros:

Cama desayuno

Cons:

Demasiada calefaccion

2026-08-24 • via Nuitee
L
Luis • solo_traveller • cl
9
Excelente servicio en general
Pros:

Excelente servicio

2026-08-24 • via Nuitee
V
Victor • family_with_children • cl
10
2026-08-23 • via Nuitee
A
Arturo • couple • cl
10
maravillosa atencion de todo el personal.
Pros:

Habitacion excelente, recepcion excelente y trato del personal a cargo del desayunoexcelente, recomendare circulo de amistades el hotel.

Cons:

pase poco tiempo para disfrutar la comodidad del hotel.

2026-08-19 • via Nuitee
S
Soni Pap • family_with_children • cl
10
Hotel ideal para llegar y relajarse!
Pros:

Las camas de la habitacion, la atencion del personal, y los servicios disponibles. Ademas de la sala de juegos para chicos. nos brindaron todo lo que precisabamos! excelente experiencia! Volveria sin dudar.

2026-08-18 • via Nuitee
V
Vivian • family_with_children • br
8
2026-08-18 • via Nuitee
M
Marion • family_with_children • cl
9
2026-08-17 • via Nuitee
A
Alejandra • solo_traveller • cl
10
2026-08-17 • via Nuitee
M
Michelle • couple • cl
10
Confortable
Pros:

Me gusto mucho el desayuno, la habitación super limpia y Comoda, solo pase una noche, pero fue muy agradable.

2026-08-17 • via Nuitee
R
Renato • family_with_children • br
10
Pros:

do bairro, localizacao muito boa

Cons:

Nada

2026-08-16 • via Nuitee
L
Luis • family_with_children • cl
7
HOTEL DE PASO.
Pros:

Se siente como un hotel de paso. No es un hotel que recomendaría para quedarse más de 2 días. Pero cumple su función por completo. Nosotros estuvimos una noche y encontramos todo lo que necesitábamos para descansar.

Cons:

La parte del restaurante me hubiese gustado algo mejor. Todo era comida recalentada y no había chance de tomarse un trago. Algo que hubiese sido agradable de disfrutar.

2026-08-14 • via Nuitee
R
Ravanales • couple • cl
10
Pros:

La facilidad y amabilidad en lamllegada ,por el mal tiempo llegamos muy tarde y no tuvimos inconvenientes.

2026-08-13 • via Nuitee
J
Juan • solo_traveller • cl
10
2026-08-12 • via Nuitee