Holiday Inn Express - Temuco by IHG

Hotels
•
Holiday Inn Express
8.9 (2403 reviews)
Avenida Rudecindo Ortega 1800 , Temuco , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good breakfast variety
Cons:
Noise issues in some rooms
Limited food options at dinner
Further from the city center

Categories

Cleanliness
9.3
Overall reviews indicate a clean environment, with little to no negative mentions.
Service
9.3
Positive feedback on the staff's friendliness and attentiveness.
Location
8.3
Some reviews point to the hotel's location being on the outskirts, but it's generally accessible.
Room Quality
8.8
Generally comfortable rooms, but some comments mention noise issues from adjacent rooms.
Amenities
8.8
Amenities like the pool and breakfast received positive remarks; however, some amenities were missing.
Value for Money
9.2
The overall value is seen as satisfactory given the services and amenities provided.
Food and Beverage
8.3
Mixed reviews on food quality; breakfast was noted as good, but some items could improve.
Overall Experience
9.2
Overall sentiment reflects satisfaction with the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:47

Property Description

Modern Comfort and Convenience
Experience modern comfort and convenience at Holiday Inn Express Temuco, just 3.5 km from downtown. Enjoy free WiFi, cable TV, and amenities like a gym and pool (availability subject to pandemic situation).

Delicious Dining Options
Indulge in a complimentary buffet breakfast each morning, featuring a variety of dishes, sandwiches, desserts, and drinks at the Innporio cafeteria. Plus, prepare your own coffee in the comfort of your room.

Convenient Location
Conveniently situated near Highway 5, with Araucania Airport just 29.8 km away. Book your stay now and enjoy a relaxing and enjoyable experience at Holiday Inn Express Temuco.

Important information:

Upon check inn, all Guest will be asked for a valid credit card as a guarantee.

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

Due to government regulations, there is a maximum capacity of people simultaneously in the breakfast area, so guests must book a time slot for breakfast at the front desk upon arrival. In addition, there are specific service protocols that must be carried out.

In light of COVID-19 and for precautionary measures, the swimming pool is open with time and people restriction, with prior reservation in the front desk.

The pool and jacuzzi will be out of service until February 28th.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.9
Based on 2403 reviews
Cleanliness: 9.3
Service: 9.3
Location: 8.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.2
Food and Beverage: 8.3
Overall Experience: 9.2
J
jose luis • extended_group • cl
10
Muy buen hotel
Pros:

Todo

Cons:

Nada

2026-02-28 • via Nuitee
R
Rodrigo • family_with_children • cl
9
2026-02-28 • via Nuitee
R
Ricardo • couple • cl
9
Pros:

La disposición y atención del personal.

Cons:

Deben renovar sistema de iluminación y chapas de ingreso.

2026-02-28 • via Nuitee
A
alarcon • couple • cl
10
2026-02-27 • via Nuitee
A
Angela • extended_group • cl
8
Bien
Pros:

Las camas cómodas y el personal del desayuno súper amable, un 7

Cons:

Aire acondicionado muy antiguo y ruidoso

2026-02-27 • via Nuitee
P
Pablo • family_with_children • cl
9
Cons:

Problemas con la tarjeta/llave para abrir habitación y otras puertas

2026-02-27 • via Nuitee
M
María • family_with_children • cl
8
Excelente ubicación y servicio
Pros:

Estupendo alternativa para pasar una noche y continuar en ruta. Práctico cómodo y bien ubicado.

Cons:

El Aire Acondicionado en la pieza muy ruidoso. No nos dejó dormir.

2026-02-27 • via Nuitee
M
Maria Soledad • solo_traveller • cl
10
2026-02-26 • via Nuitee
P
Paulina • family_with_children • cl
8
Pros:

Camas muy cómodas

Cons:

Mucho ruido de la calle

2026-02-26 • via Nuitee
A
Andrea • family_with_children • ar
8
2026-02-26 • via Nuitee
M
Mario • family_with_children • cl
3
2026-02-26 • via Nuitee
J
Jose • couple • us
5
2026-02-25 • via Nuitee
S
Silva Morales • couple • cl
10
Todo perfecto
Pros:

Todo

2026-02-24 • via Nuitee
R
Rayén • family_with_children • ar
10
Pros:

La cordialidad de el personal que atiende, tanto en recepción, limpieza y bufette desayuno

Cons:

Quizás el no tener una carta de la comida del día... Para poder ordenar con tiempo desde la habitación

2026-02-23 • via Nuitee
M
Mandiola • couple • gb
9
Pros:

Muy tranquilo.

Cons:

Muy lleno el lugar para desayunar.

2026-02-23 • via Nuitee
C
Claudio • family_with_children • cl
9
2026-02-22 • via Nuitee
C
Cristian • family_with_children • cl
5
Hotel noventero
Pros:

Es un bonito lugar para recordar los 90s ya que su infraestructura y habitaciones recuerdan esos años.

Cons:

Mis expectativas por 4 estrellas eran mayores.

2026-02-22 • via Nuitee
C
Claudio • family_with_children • cl
9
2026-02-22 • via Nuitee
A
Andreas • couple • de
8
2026-02-22 • via Nuitee
A
Analia • solo_traveller • cl
7
Pros:

Buena ubicación .

Cons:

Las instalaciones son bien antiguas , los baños no han sido remodelados en años aún con tinas y cortinas antiguas . Desayuno bueno pero la reposición de los productos es desordenada y lenta . Personal de recepción nocturno con mala disposición.

2026-02-22 • via Nuitee