Hotel Zeppelin San Francisco

Overall hotel was nice - the bed was comfortable and although located in a busy part of the city it felt quite peaceful at the hotel.
Staff were friendly
The option to also chose whether to have your room cleaned daily was nice - and when you didn't you got a voucher to use at the hotel bar which was quite a nice touch

Not my favorite, but ok if you want a central location. Good and bad factors -
Good: First, the hotel upgraded us to a suite, which was very appreciated due to the spacious interior. The lobby was cool and gave off a rock-n-roll vibe. Check-in was easy and quick; hostess was welcoming and friendly. Good instructions to get to the room in a second tower were provided orally and printed on the key sleeve (thank you!). This hotel was in an excellent location if you want to stay near Union Square. It was close to lots of high-end shopping, an easy walk to Chinatown, and some great restaurants. Several car rental places were within walking distance if you are venturing outside of the city. The bathroom in the room was cute and roomy.
Just Okay: The overall price was okay for the city with impending World Cup tourism, but kind of inflated for the decor.
Not So Good: The decor was tired both in the room and in the upper hallways. The halls had a very musty fragrance- would have rather they pipe in some kind of scent because it smelled like mildew and cooked broccoli. Carpets seemed to be fading along the edge. The room (with the exception of the bathroom) was just plain-jane white walls, cheap furniture. There was a floor lamp with a hanging shade that we kept hitting our heads on. The bed was not at all comfortable.
Would I stay there again? Probably not. Did it work for our 2-night stay? Yes, it was ok.

Maria was a great host and had all the answers we needed. She made our experience wonderful and if we come back, we will be staying at the Zepplin.

I have stayed at this hotel few times. Great location and good rooms. Especially appreciate the great front desk and all of Maria’s help. Will come back again.

My partner and I had a great experience at Hotel Zeppelin. The location was convenient for activities near the Civic Center and easily getting to public transportation. The staff was helpful and welcoming while being very professional. The room was clean and spacious. The game room/floor and posh-rocker vibes made it a memorable place to stay.

We found the male Asian receptionist very rude. He didn’t look up for a few minutes when we arrived to check in and wasn’t helpful with telling us details of where our room was or anything about the hotel in general . However the room was clean although small . We overlooked what looked like a lot of flats that were extremely noisy where a dog was barking outside for hours when we wanted to sleep. The rooftop pool area was lovely and some great views. Pool was lush too . It also had a great variety of that had a happy hour between 3-5 and a games room downstairs with free pool and basketball games . Overall a good hotel base .

Truly can’t beat the location! Stayed here with last-minute plans to visit San Francisco for a casual, celebratory Pride 2026 reunion weekend. Hotel Zeppelin matched the pace fabulously from the start. Place strikes a rare and wonderful combo offering appeal and character that reads ‘fashionably nostalgic’ while ‘authentically S.F.’. Our room (Accessible Standard Queen) was extremely comfortable (plush AF beds, people…), spotlessly clean (I’m a harsh judge admittedly), cool (I’ll say it again), offered reasonable privacy (thank god), and delightfully spacious even with the downtown address. In the end Hotel Zeppelin offered us amazing value and we’d highly recommend it to most any type, size etc production enterprise. One last but important message would be a very heartfelt, sincere THANK YOU to MARIA and KRIS at the front desk, who went to remarkable lengths today to ensure that our complete experience, following through long after a late checkout, was handled securely and with maximal care and convenience. Thanks to their distinctly gracious care, demonstrated accountability, and high agency mindset, the two stepped in with the cool, easy, smart attentiveness that may have just saved the day—or at least significant chaos and inconvenience for us that certainly would not have left us with the peace and gratitude with left with later that day. Put another way, their actions had an impact much like the goodwill of friend that’s trusted to have your back and vie for your singular best outcome. MARIA and KRIS may not recognize or suspect the practical extent of their impact, but your simple kindness really did mean a great deal today. Thank you.

Booked this after having to cancel a previous booking and honestly wish I booked this place in the first instance as it did not disappoint. The staff were friendly and the restaurant that’s located beside the hotel is super convenient.

Stayed at Hotel Zeppelin in San Francisco for a few nights and really enjoyed it. The location is hard to beat — right near Union Square, walking distance to cable cars, shopping, and a ton of restaurants. The lobby has a fun, slightly quirky vibe with vintage-inspired decor that sets it apart from your typical chain hotel. Big shout out to Maria and Kris for their amazing customer service. They gave us a warm welcome and helped us regarding any questions we had

Maria and Chris are the best! They really looked after us and made us have a great stay.
definitely recommend staying here. Maria you are amazing

Great hotel

Kris and Maria are really helpful

They have looked after us and helped us out a
lot

Very good hotel

5 stars

Maria and kris were great !! Best service I’ve ever had at a hotel!!

Great hotel, great location
Love staying here, staff is so friendly, rooms are spacious and clean and it’s good t a great vibe. Maria at the front desk is amazing and caters to your every need. Highly recommend

Incredible hospitality! I was kindly helped by Kris and made our stay comfortable. Amazing location in the heart of downtown!

Strongly recommend and will come back

Maria and Josiel are 10/10. So helpful so kind so always willing to help and be there to support and provide you with everything you need really lovely. Thank you for a lovely stay!

Booked the zepplin for my fiance and I on our Wedding/Pride weekend festivities. Coming from out of the area getting everything arranged to be able to check in early and get ready on such a busy weekend was stressful initially because we NEEDED and early check -in. BEN WAS OUTSTANDING!!! He really went above snd beyond for my Fiance and I. Even upgraded our room and made us feel super special to make sure we had time to shower and get ready for our Wedding. MARIA also! She was very accommodating and goes above and beyond as well. Super cheerful! We love the energy! They even offered us some energy drinks to start off the celebrations! The room was beautiful and super clean. Nice showers and bathroom! Walking distance from all of the fun happening nearby. & record players in the rooms! Super original. Thank you BEN and MARIA! You made memorable impressions and helped us greatly on our big day! We will definitely be coming back to the Zeppelin!

Near Chinatown. Walking distance from everything if you like walking

L'hôtel est bien situé. La proximité de Tenderloin peut inquiéter, mais l'emplacement est très bien, il est 3 blocks de Tenderloin. c'est bon.
L'hôtel propose une salle de jeu en sous-sol avec un billard, un babyfoot et quelques autres jeux. Ils ne sont pas neufs, mais c'est plaisant.