Hotel Zeppelin San Francisco

Hotels
8.3 (756 reviews)
545 Post Street , San Francisco , us

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness in certain areas
Outdated room furnishings

Categories

Cleanliness
7.44
Some reviews noted the room was clean, but one mentioned dark and dingy areas with a strange smell.
Service
8.91
Staff were consistently described as friendly and accommodating, with multiple mentions of excellent service.
Location
8.95
Multiple reviews highlighted the hotel's convenient location near Union Square.
Room Quality
7.9
Room quality varied; some described them as comfortable and spacious, while one mentioned being outdated.
Amenities
7.93
Good amenities were mentioned, including a gameroom and cozy lounge areas.
Value for Money
8.39
Considering the various positives and locations, good value was implied.
Food and Beverage
8.44
Breakfast at the bar/restaurant was described as delicious, contributing positively to the experience.
Overall Experience
8.41
Overall, guests expressed satisfaction with their stays and various positive aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:16

Property Description

Boutique Hotel in the Heart of San Francisco's Theater District

Luxurious Amenities: Enjoy a 55-inch LED flat-screen TV, guest robes, and a custom maple top work table in each room.

Fitness Center: Stay active at our air-conditioned fitness center equipped with cardio machines and weights.

Unique Offerings: Experience our 24-hour reception, game room "The Den," and convenient facilities like luggage storage and same day laundry services.

Ready to immerse yourself in the vibrant culture of San Francisco? Book your stay at Hotel Zeppelin San Francisco now!

Important information:

Please note: Pets are allowed upon request and subject to a nonrefundable per room, per pet fee. Please contact property for details.

Hotel Zeppelin has a mandatory Destination Fee per night per room The fee includes but is not limited to the following:
•In-room Nespresso coffee
•In-room 12 oz Zeppelin bottled water – 1 liter also available for $5.00 plus tax
•Premium internet access
•Local phone calls (up to 60 minutes)
•Fitness center access
•Martone Bicycles – based on availability
•Morning coffee served in the lobbyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Property Accessibility

Total Disability Score: 34.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.3
Based on 756 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.41
P
Paula • extended_group • us
10
Comfortable but overpriced for the size of room.
Pros:

Location was perfect the game room was awesome. Beautiful hotel.

Cons:

A superior king and a deluxe king were basically the same. Rooms were tiny and for the price I could have save money wirh a double queen or got a one of the suites with teo rooms. No parking vouchers or parking at all. So $50 for one day plus rhe almost $600 rooms was not worth it. Thought we would have conjoined rooms. They were next to eachother. I told front desk id change rooms if necessary. A two queen bed but nope

2026-04-24 • via Nuitee
N
Nicky • couple • us
1
Would not recommend
Pros:

Nothing

Cons:

The staff were the rudest and lied. Plus there was an odd odor. We booked a king the tried to make out the upgraded us but gave us a queen room and said they had no king rooms available!

2026-04-23 • via Nuitee
E
Emelie • solo_traveller • se
10
Utmärkt!
Pros:

Bra boende och trevlig personal.

2026-04-22 • via Nuitee
S
Semsi Tarik • solo_traveller • nl
5
2026-04-20 • via Nuitee
J
jeremyhartley • extended_group • nl
5
Not my cup of tea
Pros:

The bed was quite spacious as was the room.

Cons:

The hotel had a very drab feeling to it. The building was old fashioned and I kept getting woken up by neighbors coming into their room. There was no tea or coffee making facilities in the room and you could only get coffee from 7AM which isn't great with jetlag. The neighborhood was not great especially early in the morning. All in all the place felt dated and I really wouldn't recommend it.

2026-04-19 • via Nuitee
K
Kudzai • solo_traveller • us
8
wonderful
Pros:

location and unique personality of hotel

Cons:

cleanliness

2026-04-19 • via Nuitee
M
Melissa • solo_traveller • us
9
2026-04-17 • via Nuitee
N
Natalie • couple • us
4
Wouldn’t book again
Pros:

Game room, vibe downstairs

Cons:

Could not sleep at all-could hear noise all night long from the alley we were next to. Thin windows, horrible attempt at sleeping

2026-04-15 • via Nuitee
W
William • solo_traveller • us
10
2026-04-12 • via Nuitee
A
Aurora • family_with_children • us
6
Zeppelin Hotel
Pros:

The ambiance and location was great.

Cons:

Out of the four nights I was there, house keeping only went twice to upkeep the room. The last day I was there, a spider was on the ceiling * I took a picture *

2026-04-11 • via Nuitee
J
Jo • couple • us
8
2026-04-02 • via Nuitee
A
Atten • family_with_children • us
10
2026-04-01 • via Nuitee
C
Christian • couple • de
8
2026-03-31 • via Nuitee
G
George • extended_group • gr
7
Cons:

The smell in the lobby, coming from the adjacent restaurant. The smell was even stronger when in the restaurant. I would like to clarify that the personnel in the restaurant was excellent.

2026-03-26 • via Nuitee
O
Obi • solo_traveller • gb
1
2026-03-24 • via Nuitee
O
Orensh • solo_traveller • us
8
2026-03-20 • via Nuitee
J
Jacqueline • couple • us
8
2026-03-19 • via Nuitee
J
Jessica • couple • us
5
2026-03-18 • via Nuitee
A
Antonio • solo_traveller • de
5
2026-03-14 • via Nuitee
J
James • solo_traveller • gb
6
2026-03-13 • via Nuitee