Hotel Embassy

Hotels
Independent
8.4 (180 reviews)
115 Puebla Roma Norte, Mexico City, CDMX, 06700 , Mexico City , MX

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Elevator
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Smoke-free property
Free self parking

Review Highlights

Pros:
Great location
Friendly staff
Affordable
Cons:
Cleanliness issues
Lack of amenities
Room comfort problems

Categories

Cleanliness
7.05
Multiple reviews mentioned issues with room cleanliness and bugs.
Service
9.02
Staff were described as friendly and helpful by several reviewers.
Location
10
Reviews emphasized a great location with many nearby amenities.
Room Quality
7.51
Several complaints about rooms not being hot enough, broken amenities, and overall comfort.
Amenities
6.04
Guests reported lack of basic amenities like AC, microwaves, and elevators.
Value for Money
9.5
Affordability was mentioned positively, but with noted compromises.
Food and Beverage
9.05
No specific mentions, but implied to be decent for the price.
Overall Experience
9.05
Despite issues, several guests indicated they would return for price/location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:23

Property Description

Stunning Views from Terrace - Enjoy breathtaking views from the terrace while relaxing with a cup of coffee or tea.
Convenient Amenities - Benefit from 24-hour room service and complimentary wireless internet access during your stay.
Prime Location - Explore nearby attractions such as Glorieta de Insurgentes and Cibeles Fountain within walking distance.

To make your reservation at Hotel Embassy and experience all these fantastic features, book now!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 180 reviews
Cleanliness: 7.05
Service: 9.02
Location: 10
Room Quality: 7.51
Amenities: 6.04
Value for Money: 9.5
Food and Beverage: 9.05
Overall Experience: 9.05
S
STERLING
10
Pros:

I like the reasonable price.

2025-10-10 via Nuitee
K
Kate
10
Pros:

I would stay here again. The area is quiet at night and I slept well. The mattress is quite firm but comfortable with good pillows. The temperature was fine as it was October. The wifi worked well in my room. The shower had good pressure and hot water. The area is lovely to walk around with lots of Michelin rated restaurants and close to the metro. I was able to leave my bags after I checked out while I went to the museum.

2025-10-10 via Nuitee
D
Deauna
8
Pros:

I like this property for the most part and I would stay here again. I would only hope that the next time there is better drainage in the toilet and shower.

2025-10-06 via Nuitee
H
Hsiu-Huang
6
Pros:

Pro: convenient to public transportations

Cons: noisy, staffs not friendly, can be more clean, a bit outsated

2025-10-02 via Nuitee
L
Lizeth family
8
Pros:

No tenía internet y tampoco lo solucionaron al momento

2025-09-28 via Nuitee
H
Hugo family
10
Pros:

Everything is close

2025-09-22 via Nuitee
R
Russell family
10
Pros:

Great service and location

2025-09-18 via Nuitee
F
Fortino family
8
Pros:

Parking space availability

2025-09-13 via Nuitee
T
Taylor
4
Pros:

So after one night we moved hotels. The shower didn’t get hot, the AC was broken and it was the hardest bed I’ve ever slept on

2025-09-11 via Nuitee
M
Miguel
4
Pros:

No A.C and Internet did not work at all. Tv didn’t not work because no Internet. Staff behind a bullet proof glass were not helpful about anything. It was cheap, so you get what you pay for.

2025-09-10 via Nuitee
M
Michael James
6
Pros:

Perfectly adequate accommodations in a fantastic neighbourhood. 4th floor without a working elevator wasn't ideal. No frills, but clean enough and quiet enough. We spent most of our time out anyway.

2025-09-07 via Nuitee
S
Selene E family
6
Pros:

La propiedad no tiene A/C, los elevadores no servian en los 3 dias que estuvimos ahi, servicio de limpieza muy buena NO hay microondas, ni refrigeracion.

2025-09-07 via Nuitee
D
Daita friends
4
Pros:

Hotel Embassy is in a cute area, surrounded by charming bars/cafes and plenty of taquerias. The staff are nice and pleasant. But there is a reason this place is cheap. During my stay, the elevator stopped working and I witnessed people with heavy luggage carry it up multiple flights. As for my room, it was stained and bug-infested (ants crawling out of the shower drain, roaches and an occasional spider swinging from towels). The water also smelled foul. I'm addition to this, I thought it was strange that my roommate and I were only given 1 key between us. Also,they have an iron which you can borrow but with no ironing board. So you're ironing things on your bed. Also, no microwave or fridge offered.

If possible,opt for another nearby hotel.

2025-09-06 via Nuitee
R
Ricardo
10
Pros:

Always convenient, great location

2025-09-01 via Nuitee
E
Eddy friends
10
Pros:

Everything was within walking distance.. Friendly staff. And very clean rooms

2025-08-28 via Nuitee
G
Gulmira
10
Pros:

It was good except no AC, thank God was pretty cold when we visited

2025-08-25 via Nuitee
S
Sabri friends
10
Pros:

me gusta mucho este hotel, es cómodo, sencillo y a buen precio. llegamos a las 5 am, tuvimos que esperar una hora adecuada para desayunar y luego regresar a hacer check in; porque no se puede hasta las tres de la tarde. lo cual me pareció ilógico. si tienen la habitación disponible, pues te dejan pasar y ya. pero no se pudo. igual respetamos eso y volvimos por la tarde
fuera de eso, no tengo ningún comentario negativo, siempre disfruto quedarme en su hotel

2025-08-19 via Nuitee
V
Valentino L family
6
Pros:

Economical since it was packaged with flight but hotel is very limited including area for waiting for early flight arrival. Bedding OK for relaxing but bath is poor quality esp soap. No other amenities available.

2025-08-18 via Nuitee
V
Victoria family
8
Pros:

A nice place to stay for the price. If you are planning on being outside the majority of the time you spend there I would recommend. The staff was very nice and helpful, I will be booking again when I visit in December.

2025-08-14 via Nuitee
S
Sandra Eugenia family
10
Pros:

Buena localización, estacionamiento suficiente, excelente relación calidad-precio. Personal amable, tiene todo lo necesario y limpio.

2025-08-11 via Nuitee