Key West Inn - Newport News

Hotels
•
Cobblestone Hotels
6.6 (424 reviews)
11845 Jefferson Avenue , Newport News , us
+1 757-599-3237

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Good location
Fast check-in/check-out
Cons:
Roaches
Cleanliness issues
Missing amenities

Categories

Cleanliness
4.6
Numerous mentions of roaches and dirtiness across various reviews.
Service
8.6
Check-in and check-out were reported to be fast.
Location
9.1
Conveniently located close to jobs and family reunion.
Room Quality
6.6
Mixed reviews on room quality with issues reported in multiple rooms.
Amenities
6.1
Lack of advertised amenities like breakfast and room service.
Value for Money
7.1
Value reflected by the prices consistent with issues reported.
Food and Beverage
5.1
No breakfast found and ongoing claims of missing food options.
Overall Experience
5.6
Mixed to negative sentiments with several significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:21

Property Description

Convenient Location
The Key West Inn in Newport News, Virginia, is strategically situated just 4 miles from the airport and a short drive from Busch Gardens.

Comfortable Amenities
Each air-conditioned room is equipped with a cable TV, refrigerator, and microwave for your convenience. Enjoy the complimentary continental breakfast and free toiletries in the en suite bathroom.

On-Site Facilities
Take advantage of the 24-hour front desk, fitness center, and on-site bar during your stay. Stay connected with free Wi-Fi throughout the property.

Book your stay at the Key West Inn - Newport News now to experience comfort and convenience during your visit to Virginia.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Guest Reviews

6.6
Based on 424 reviews
Cleanliness: 4.6
Service: 8.6
Location: 9.1
Room Quality: 6.6
Amenities: 6.1
Value for Money: 7.1
Food and Beverage: 5.1
Overall Experience: 5.6
D
Douglas • couple • us
7
Cons:

Privacy area in room so little space to change when you have kids

2026-09-04 • via Nuitee
V
Valeriano • solo_traveller • us
9
2026-08-24 • via Nuitee
K
kim • solo_traveller • us
9
Pros:

All of it

2026-08-21 • via Nuitee
M
Michael • solo_traveller • us
8
Pros:

The location has a sonic in your parking lot.

Cons:

People not staying at the hotel were hanging out and smoking on the front porches all night

2026-08-09 • via Nuitee
A
Ann • solo_traveller • us
10
2026-07-22 • via Nuitee
K
Karon • couple • us
6
2026-07-21 • via Nuitee
S
Sutton • solo_traveller • us
5
2026-07-19 • via Nuitee
R
Ronald • couple • us
10
I love it I’ll be back very comfortable peaceful relaxing
Pros:

Very clean

Cons:

NA

2026-07-18 • via Nuitee
J
John • couple • us
10
It was comfortable and relaxing
Pros:

Friendly staff

2026-07-17 • via Nuitee
J
John • couple • us
10
2026-07-17 • via Nuitee
I
Israel • solo_traveller • us
1
Las peores vacaciones
Pros:

Lo único que tiene bueno es la ubicación

Cons:

Las paredes con rotos la llave del baño rota decía que tenía microondas y se había dañado lo sacaron y no le pusieron otro el aire no se sentía todo un problema no me gustó para nada

2026-07-09 • via Nuitee
P
Pavel • solo_traveller • cz
7
2026-07-08 • via Nuitee
R
Robbin • couple • us
5
If you need a cheap place to stay, it was good
Pros:

Very good location

Cons:

It wasn’t super clean and had a weird smell. The a/c unit was very old and struggling at times and only one tiny trash can near the bathroom.

2026-07-02 • via Nuitee
T
Tyquan • solo_traveller • us
5
2026-06-29 • via Nuitee
T
Tobie • couple • us
10
Prefect
Pros:

Everything

Cons:

Nothing

2026-06-27 • via Nuitee
T
Tobie • couple • us
10
Prefect
Pros:

Everything

Cons:

Nothing

2026-06-27 • via Nuitee
M
Margaret • solo_traveller • us
10
Will be staying again thru out the summer.
Pros:

Nice location. Restaurants near by.

Cons:

Had issues with a room mix up , everything got straightened out

2026-06-26 • via Nuitee
R
Ronald • couple • us
1
2026-06-14 • via Nuitee
J
John • couple • us
10
2026-06-10 • via Nuitee
C
Christine • couple • us
6
2026-06-07 • via Nuitee