Hotel Sofitel Los Angeles at Beverly Hills

Hotels
Sofitel
8.6 (1982 reviews)
8555 Beverly Boulevard , Los Angeles , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Comfortable beds
Great location
Friendly staff
Cons:
Inconsistent service
Expensive parking
Overpriced food options

Categories

Cleanliness
8.73
General positive feedback regarding cleanliness.
Service
9
Staff are described as friendly and helpful.
Location
8.64
Location is commonly praised for its convenience.
Room Quality
8.69
Rooms are noted to be comfortable and well furnished.
Amenities
8.42
Mixed reviews on amenities, some noted they need improvement.
Value for Money
8.48
Costs are noted to be higher than expectations due to added fees.
Food and Beverage
8.03
Restaurant options criticized as needing improvement.
Overall Experience
8.8
Positive reviews dominate with a few critical notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:22

Property Description

Luxurious Accommodations and Amenities

Sofitel Los Angeles at Beverly Hills offers 295 rooms on 10 floors, including 26 suites and two Presidential Suites. Each room features Sofitel's luxurious signature bedding, state-of-the-art technology, French bath amenities, and rain showers. Guests can indulge in the SoBed sleep system, 47” TV’s, Wi-Fi, 24-hour in-room dining, minibar, safe deposit box, and movies on demand.

Wellness and Entertainment

Experience a 360 ° wellness journey at the hotel, including an outdoor heated pool, Sofitel Fitness, a spa with indulgent cosmetology treatments, and Le Salon celebrity hair salon. Enjoy the exclusive "ALL Be Well" in-room wellness program in partnership with Three Sages. Unwind with live performances and entertainment at Riviera 31 Lounge Bar, voted the best Hotel Bar in West Hollywood.

Sustainability and Recognition

As a pioneer in sustainability, Sofitel Los Angeles is Green Seal Certified and proudly holds Planet 21 Platinum and 5 Keys by Green Key certifications. Experience luxury, sustainability, and entertainment all in one place at Sofitel Los Angeles at Beverly Hills.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: The property reserves the right to preauthorize credit cards for the first night room and tax for stays 7 nights or longer.

Please note: Children 12 and under may enjoy complimentary breakfast off of a selected menu with purchase of adult breakfast.

Please note: There is a resort fee at this hotel. The following amenities are included with the fee:
- Local, long distance and 1 800 phone calls
- Digital newspaper
- Premium high speed internet
- Beverly Center’s Passport to Saving: up to 20% off in 55 selected stores

Package handling fees may apply. Please contact the hotel for inquiriesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65.99 per day.

Location

Property Accessibility

Total Disability Score: 81
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 1982 reviews
Cleanliness: 8.73
Service: 9
Location: 8.64
Room Quality: 8.69
Amenities: 8.42
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.8
G
Giandonato extended_group it
10
Semplicemente perfetto
Pros:

Accoglienza celere e impeccabile, come tutto il personale di servizio
Due piani di spazi comuni ampi, puliti ed esteticamente accattivanti
Presenza del dispenser di acqua H24 con bottiglia ecosostenibile
Molto gradito, negli USA, kit completo per poter godere di caffè Nespresso in camera
Infinita quantità di servizi extra
Il ristorante è stato una garanzia di qualità con un buon rapporto qualità/prezzo
Ottima posizione, è possibile muoversi a piedi o con i mezzi senza problemi e senza rischi
Graditi e utilizzati gli sconti usufruibili nel centro commerciale di fronte

Cons:

Impossibile trovare un difetto

2026-04-18 via Nuitee
P
Pavlostze couple gr
10
An excellent stay in Beverly Hills - Will visit again!
Pros:

The room was great, very clean, very quiet and comfy. Also in a great location we felt 100% safe and it was very beautiful to walk around Beverly Hills and West Holywood. Also the staff was very polite and helpful.

Cons:

Nothing at all. Everything was great.

2026-04-18 via Nuitee
D
Darren couple gb
10
2026-04-14 via Nuitee
L
lucia solo_traveller br
10
Excelente
Pros:

Hotel confortável, com boa manutenção, funcionários muito atenciosos

Cons:

Máquina de gelo do meu andar estava quebrada

2026-04-14 via Nuitee
P
Petar solo_traveller de
9
2026-04-12 via Nuitee
M
Maria family_with_children it
8
2026-04-11 via Nuitee
P
Penny Shen solo_traveller au
9
First visit in LA.
Pros:

Easy access and stores nearby.

Cons:

Pool not available.

2026-04-11 via Nuitee
L
laura solo_traveller it
9
Tutto ok
Pros:

Sono 10 anni che ci vado e mi trovo sempre molto bene

Cons:

Non ho capito perché il penultimo giorno non ci hanno rifatto la stanza

2026-04-11 via Nuitee
R
RIFAT GURKAN extended_group tr
9
2026-04-10 via Nuitee
S
Sangyeob family_with_children kr
8
2026-04-09 via Nuitee
V
Virginie couple be
7
Pros:

La literie

Cons:

Qu’on vienne nous réveiller pour savoir l’heure à laquelle on quittera la chambre

2026-04-08 via Nuitee
E
ellen caroline couple br
10
2026-04-08 via Nuitee
T
Tika couple us
10
2026-04-07 via Nuitee
J
Justine solo_traveller gb
5
Great hotel - good location just need bedroom updates
Pros:

Great location - 30 minutes in a taxi from LAX great location - large hotel rooms a little dated but bed was super comfy. Great hotel for exploring.

Cons:

The swimming pool area was closed for refurb and as I was only using this hotel as a lay over hotel I thought a pool would have been nice to laze around but to be honest so much to see around here there was no time for laziness.

2026-04-07 via Nuitee
S
Seda family_with_children us
8
Pros:

Location

Cons:

The hotel entrance is very nice, but the rooms are quite old and ordinary.

2026-04-05 via Nuitee
G
Gurmeal extended_group gb
7
I would stay here again.
Pros:

Location.
The hotel was clean and tidy.

Cons:

Room can be noisy from the wind blowing through the window.

2026-04-04 via Nuitee
F
Fabio family_with_children it
7
2026-04-04 via Nuitee
R
Robert couple us
10
2026-04-04 via Nuitee
M
Murat couple tr
3
Unacceptable check-in policy and poor maintenance – not a true luxury experience.
Cons:

My experience was highly disappointing for several reasons:

Check-in Issues: A 4:00 PM check-in time is already unusually late. When I arrived early and requested a room, I was told nothing was available. However, they immediately offered to "find" a room if I paid for an extra full day. This felt like a dishonest way to extract more money. I was told they would call me when the room was ready, but I didn't get access until 3:30 PM anyway.

Atmosphere: The hotel felt like a construction site. There were cameras and heavy equipment everywhere due to an event, which ruined the luxury ambiance.

Amenities: This is an "eco-friendly" hotel where you fill your own water. However, the machine on my floor was broken. I had to go all the way down to the lobby in the middle of the night just to get water. This is unacceptable for a hotel of this caliber.

2026-04-03 via Nuitee
U
ufuk solo_traveller de
5
Pros:

Old Room with old furniture

Cons:

its simple old. must invest also in rooms not only in entrance

2026-04-01 via Nuitee