Hotel Sofitel Los Angeles at Beverly Hills

Hotels
•
Sofitel
8.6 (2211 reviews)
8555 Beverly Boulevard , Los Angeles , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable beds
Great location
Friendly staff
Cons:
Inconsistent service
Expensive parking
Overpriced food options

Categories

Cleanliness
8.73
General positive feedback regarding cleanliness.
Service
9
Staff are described as friendly and helpful.
Location
8.64
Location is commonly praised for its convenience.
Room Quality
8.69
Rooms are noted to be comfortable and well furnished.
Amenities
8.42
Mixed reviews on amenities, some noted they need improvement.
Value for Money
8.48
Costs are noted to be higher than expectations due to added fees.
Food and Beverage
8.03
Restaurant options criticized as needing improvement.
Overall Experience
8.8
Positive reviews dominate with a few critical notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:22

Property Description

Luxurious Accommodations and Amenities

Sofitel Los Angeles at Beverly Hills offers 295 rooms on 10 floors, including 26 suites and two Presidential Suites. Each room features Sofitel's luxurious signature bedding, state-of-the-art technology, French bath amenities, and rain showers. Guests can indulge in the SoBed sleep system, 47” TV’s, Wi-Fi, 24-hour in-room dining, minibar, safe deposit box, and movies on demand.

Wellness and Entertainment

Experience a 360 ° wellness journey at the hotel, including an outdoor heated pool, Sofitel Fitness, a spa with indulgent cosmetology treatments, and Le Salon celebrity hair salon. Enjoy the exclusive "ALL Be Well" in-room wellness program in partnership with Three Sages. Unwind with live performances and entertainment at Riviera 31 Lounge Bar, voted the best Hotel Bar in West Hollywood.

Sustainability and Recognition

As a pioneer in sustainability, Sofitel Los Angeles is Green Seal Certified and proudly holds Planet 21 Platinum and 5 Keys by Green Key certifications. Experience luxury, sustainability, and entertainment all in one place at Sofitel Los Angeles at Beverly Hills.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: The property reserves the right to preauthorize credit cards for the first night room and tax for stays 7 nights or longer.

Please note: Children 12 and under may enjoy complimentary breakfast off of a selected menu with purchase of adult breakfast.

Please note: There is a resort fee at this hotel. The following amenities are included with the fee:
- Local, long distance and 1 800 phone calls
- Digital newspaper
- Premium high speed internet
- Beverly Center’s Passport to Saving: up to 20% off in 55 selected stores

Package handling fees may apply. Please contact the hotel for inquiriesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Property Video

Property Accessibility

Total Disability Score: 81
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 2211 reviews
Cleanliness: 8.73
Service: 9
Location: 8.64
Room Quality: 8.69
Amenities: 8.42
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.8
R
Rinat • couple • il
9
מצויין!
Pros:

חדרים מאוד מרווחים, מיקום טוב מאוד, צוות מקסים, ארוחות בוקר מהתפריט במלון ממש מעולות, בריכה קטנה וחמודה

Cons:

בעקרון הכל היה ממש טוב. משהו ממש קטן אולי שאין שקע טעינה באחד הצדדים של המיטה

2026-10-12 • via Nuitee
A
Abdulaziz • couple • qa
10
2026-10-12 • via Nuitee
L
Laura • couple • ch
9
Sehr gepflegtes Hotel mit freundlichem Personal, bequemen Betten und Raucherbereich, jedoch übertrieben hohen Parkgebühr
Pros:

Das Personal war stets sehr freundlich und hilfsbereit. Das Hotel ist sehr gepflegt und macht einen hochwertigen Eindruck. Besonders positiv fanden wir den vorhandenen Raucherbereich. Ein weiteres Highlight sind die Betten – Sofitel hat einfach die bequemsten Betten! Wir haben uns rundum wohlgefühlt.

Cons:

Die Parkgebühren von 90 USD pro Nacht finde ich deutlich übertrieben. Für ein Hotel dieser Kategorie sollte das Parken entweder im Preis inbegriffen sein oder zumindest zu einem angemessenen Preis angeboten werden

2026-10-11 • via Nuitee
T
Tamar • couple • il
10
2026-10-11 • via Nuitee
Y
Yujie • solo_traveller • cn
3
Pros:

Front dest is soooo warm

Cons:

Homelass outside the bus station

2026-10-11 • via Nuitee
T
Tamar • couple • il
10
2026-10-10 • via Nuitee
I
Israel • family_with_children • il
8
Pros:

המיקום היה טוב מבחינתנו, הצוות היה נעים ושירותי.
שירות הרכבים היה טוב מאוד ויעיל.
ארוחת הבוקר היתה טובה

Cons:

עלות החנייה גבוהה מידי לטעמי

2026-10-07 • via Nuitee
P
Prem Kheli • solo_traveller • br
8
Pros:

The location was very good

Cons:

I would like to formally express my dissatisfaction with the treatment I received from a member of the concierge staff when I called to ask about a package that had been delivered to the hotel.

The employee told me that there was no package under my name and, despite my insistence, was unwilling to properly check or make any effort to locate it. The package was, in fact, at the hotel.

What was even more unacceptable was the way he handled the conversation. He argued with me over the phone, was extremely rude and unprofessional, and ultimately hung up on me while I was still speaking.

I consider this behavior completely inappropriate and unacceptable, especially from a concierge employee dealing directly with a hotel guest. Regardless of any misunderstanding regarding the package, there is no justification for being disrespectful, refusing to properly assist a guest, and hanging up the phone in the middle of a conversation.

I was extremely disappointed with the way this situation was handled and believe the hotel management should be made aware of this employee’s conduct.

2026-10-07 • via Nuitee
E
Elizabeth • couple • ca
8
2026-09-19 • via Nuitee
D
Diego • couple • mx
9
Good stay, but never booking again here
Pros:

The zone is near a big mall, and the hotel has good amenities like the gym and the pool

Cons:

The pillows were very bad and the valet parking a completely ripoff

2026-09-19 • via Nuitee
B
Bruna • family_with_children • br
7
2026-09-18 • via Nuitee
G
Grace • extended_group • us
2
2026-09-17 • via Nuitee
Y
Yasmin • couple • au
9
2026-09-16 • via Nuitee
J
Julie • couple • gb
10
2026-09-16 • via Nuitee
M
Melissa • couple • au
8
2026-09-16 • via Nuitee
C
Cendra • family_with_children • fr
9
Excellent service et emplacement
Pros:

La qualité du service et des équipements, l emplacement

Cons:

Le petit déjeuner nous préférons la version buffet

2026-09-13 • via Nuitee
P
Paul • couple • gb
7
2026-09-11 • via Nuitee
E
Evan • solo_traveller • gb
10
2026-09-11 • via Nuitee
M
Mark • couple • us
10
Perfect stay !!
Pros:

This is such a nice property. The staff is exceptional in every way. Front desk is awesome, Jorge is amazing. Concierge, bellman, housekeeping, restaurant employees are all so professional. I always have a first-class experience.

Cons:

Everything was perfect.

2026-09-09 • via Nuitee
N
Nkosana • couple • za
10
Top notch facility
Pros:

Very central and access to easy transportation

Cons:

The lobby and restaurant area - the room was also fine

2026-09-08 • via Nuitee