Fairfield Inn Suites Indianapolis Downtown

Hotels
•
Fairfield Inn
8.7 (512 reviews)
501 West Washington Street , Indianapolis , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Cleanliness issues
High pricing
Uncomfortable beds

Categories

Cleanliness
8.03
Multiple mentions of cleanliness issues in rooms, including poop streaks and lumpy mattresses.
Service
9.5
Consistently positive comments about the friendliness and helpfulness of staff.
Location
9.54
Highly praised for convenient location near the convention center and downtown.
Room Quality
7.99
Feedback indicates rooms have issues, such as small size and uncomfortable beds.
Amenities
9.02
Generally good amenities but some complaints about breakfast offerings and room cleanliness.
Value for Money
7.98
Dissatisfaction expressed regarding pricing in relation to room quality and amenities.
Food and Beverage
8.53
Breakfast timing and options received some criticism but overall considered decent.
Overall Experience
9
Mostly positive experiences noted, but some guests indicated they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:15

Property Description

Convenient Location and Comfortable Rooms

The Fairfield Inn Indianapolis boasts a prime location next to the Indiana Convention Center and White River State Park. Guests can enjoy spacious rooms with modern amenities such as large work desks, SMART TVs, and plush pillowtop mattresses.

Business-Friendly Services and Fitness Facilities

Business travelers will appreciate the hotel's business center offering overnight mail services and fax/copy facilities. Stay active during your stay at the well-equipped gym, ensuring you can maintain your fitness routine even while traveling.

Complimentary Breakfast and Nearby Attractions

Start your day right with a complimentary breakfast before exploring nearby attractions like the Indiana State Museum and NCAA Hall of Champions, both just a stone's throw away from the hotel.

Book your stay at Fairfield Inn & Suites Indianapolis Downtown for a seamless blend of convenience and comfort.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 35 per day.

Location

Guest Reviews

8.7
Based on 512 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 9.02
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 9
A
Anthony • couple • us
8
2026-01-21 • via Nuitee
S
Sheetal • solo_traveller • us
5
It was ok- likely won’t stay there again.
Pros:

Location. Conveniently located to the hotel
And convention center.

Cons:

For a $100 could have stayed at the downtown Marriott which I should have done since the quality and cleanliness far exceeded the Fairfield.

2026-01-20 • via Nuitee
A
Abbey • couple • us
10
2026-01-19 • via Nuitee
T
Thomas • couple • us
10
2026-01-19 • via Nuitee
M
Melanie • family_with_children • us
8
Drove to see Dr. Hawass speak. Mission accomplished.
Pros:

Clean and went to Dr. Hawass speech

Cons:

Elevator numbers were confusing.
My room was supposed to be upgraded by my son....didn't seem like it was upgraded, except for the price.D

2026-01-19 • via Nuitee
L
Lisa • couple • us
8
2026-01-19 • via Nuitee
S
Sarah • couple • us
9
2026-01-19 • via Nuitee
M
Mark • couple • us
10
2026-01-15 • via Nuitee
A
Anthony • couple • us
9
2026-01-12 • via Nuitee
D
Dietmar • family_with_children • de
5
2026-01-04 • via Nuitee
S
Stephanie • couple • us
10
Fantastic Amenities, Location, & Staff
Pros:

Location, breakfast, friendly staff

Cons:

I have no complaints! I will continue to return when I’m staying in Indy.

2026-01-03 • via Nuitee
L
Linh • extended_group • us
9
2026-01-01 • via Nuitee
Z
Zak • extended_group • us
10
2025-12-29 • via Nuitee
D
Derrick • solo_traveller • us
10
2025-12-16 • via Nuitee
• extended_group • us
10
Very nice hotel and friendly staff. Room was very clean
Pros:

The check in employee was very friendly and extremely helpful!

Cons:

Parking garage should be included with your booking.

2025-12-08 • via Nuitee
S
Shannon • couple • us
10
Pros:

Very clean , close to everything

2025-12-06 • via Nuitee
J
Jacob • extended_group • us
4
Satisfied but not satisfied
Pros:

Lobby was nice and clean and it was right downtown

Cons:

Our room had poop streaks in the toilet and the beds just looked thrown together

2025-11-17 • via Nuitee
I
Ian • extended_group • nz
10
Very good one nighter and was as good as expected
2025-11-12 • via Nuitee
A
Ahmet • extended_group • tr
7
Not like a Marriott.
Pros:

I was attending the exhibition, and the location was perfect to reach the convention centre. Also, the downtown and most of the fine restaurants are within walking distance.

Cons:

Probably because of the Marriott name, I would expect higher service, but I do not understand the cost savings from plastic cutlery at breakfast. There was lousy hand soap, housekeeping was only every 2 days, and no option was offered at check-in. There are minimal shopping options at the market near the lobby. The hotel's price is not compatible with these savings practices.

2025-11-11 • via Nuitee
J
Jennifer • family_with_children • us
10
2025-11-10 • via Nuitee